Ad Hoc Reports. The City may request and receive from the Contractor up to two (2) ad hoc reports each year, at no additional charge to the City. These reports may include Customer Service database tabulations to identify specific service level or participation patterns or other similar information. Reports shall be provided in a City-defined format within thirty (30) Days of the request. These reports shall not require the Contractor to expend more than twenty (20) staff hours per year to complete.
Appears in 2 contracts
Samples: Comprehensive Garbage, Recyclables, and Compostables Collection Services Contract, Comprehensive Garbage, Recyclables, and Compostables Collection Services Contract
Ad Hoc Reports. The City may request and receive from the Contractor up to two six (26) ad ad-hoc reports each year, at no additional charge cost to the City. These reports may include Customer Service customer service database tabulations to identify specific service level or participation patterns or other similar information. Reports shall be provided in a City-defined format within thirty and with Microsoft software (30or other City-approved software) Days of the requestcompatibility. These reports shall not require the Contractor to expend more than twenty one hundred (20100) staff hours per year to complete.
Appears in 1 contract
Samples: Comprehensive Garbage, Recyclables, and Compostables Collection Services Contract
Ad Hoc Reports. The City may request and receive from the Contractor up to two six (26) ad ad-hoc reports each year, year at no additional charge cost to the City. These reports may include Customer Service customer service database tabulations to identify specific service level or participation patterns or other similar information. Reports shall be provided in a City-defined format within thirty and with Microsoft software (30or other City-approved software) Days of the requestcompatibility. These reports shall not require the Contractor to expend more than twenty one hundred (20100) staff hours per year to complete.
Appears in 1 contract
Samples: Comprehensive Garbage, Recyclables, and Compostables Collection Services Contract