Common use of Additional Pricing Clause in Contracts

Additional Pricing. Hourly Rate for Services Not Specified but Provided by Service Provider Employees (including but not limited to modifications, consulting, exit strategy development, transition, etc.) are documented below. Such services will be provided solely at the Service Provider’s discretion. Service Provider is not obligated to provide additional services not specified in this agreement. The employee category is defined by the Service Provider. The rates documented below shall be commercially reasonable and designated by the Service Provider, closest to its current cost to provide the service. The hourly rates below include the 4.5% amount for inflation each year. These rates apply to internal Service Provider employees only, and should external resources be required, the costs for those external resources will be reviewed with the Service Receiver prior to execution of the project. Additional Pricing Rates (All in USD) Location Low Medium High USA $ 75 $ 100 $ 000 Xxxxxx $ 35 $ 46 $ 58 Mexico $ 19 $ 25 $ 31 Sweden $ 75 $ 100 $ 125 ATTACHMENT A Program Source Destination Name Business Purpose Vendor System System XYCISPACPU XYCISPAC AC ISP Rate change file ACS ACS Infinium CPEGHERH CPEGHERU CPEGSERA To update Infinium HR; contains pension data Buck Buck Infinium XPYCCT200 Load and List wage request file from Cartus CARTUS CARTUS Infinium XPYCCT200C Load Cartus file and process-batch job CARTUS CARTUS Infinium XPYCCT200P Bring in Cartus Wage Request file CARTUS CARTUS Infinium XPYCCT300C Load Cartus Gross Ups CARTUS CARTUS Infinium XYGCONCUR Re-Apply Concur (PYPME History) to Payroll Concur Concur Infinium XCHGLDEMP Concur — Load Employees from INFIN Concur Concur Infinium FPYCEEMTIN XYCEEMTIN XCHCCRTPAY Expense transations Concur Concur Infinium XYCEEMTIN CONCUR — travel process expense records Concur Concur Infinium FPYCBGFTP Labor feed 800 Infinium B&G Infinium NPYCCAFTP Labor feed CQC Infinium Canada Infinium FPYCKINT Canadian Kronos Labor interface to Infinium Infinium Canada Krono Infinium FPYCCPSFTP Labor To Daily Time (CPSAL) Infinium CPSAL Infinium FPYCFFSFTP Labor Load (FFSAL) Infinium FFSAL Infinium FPYCFISFTP Labor Load(FISAL) Infinium FISAL Infinium Program Source Destination Name Business Purpose Vendor System System FPYCFTFTP Labor feed 831 Infinium FLOBW Infinium FPYCJOFTP Labor feed 800 Infinium Flojet Infinium FPYCFLSFTP labor laod(FLSAL) Infinium FLSAL Infinium FPYCGPFTP6 Labor Load (GPH9V) Infinium G9H Infinium FPYCGPFTP3 Labor feed 810 Infinium Xxxxx Pumps - EVZ Infinium FPYCGPFTPA Labor feed 835 Infinium Xxxxx Pumps - WTG Infinium FPYCHTFTP Labor feed 800 Infinium Heat Infinium ? Labor feed 905 Infinium Koni Xxx Infinium FPYCKBSFTP Labor feed for Olympic Infinium Olympic Infinium FPYCPISFTP Time(XXXXX) Infinium XXXXX Infinium FPYCRUHR Labor feed 860 Infinium Rule Hr Infinium FPYCRUSAL Labor feed 860 Infinium Rule Xxx Infinium FPYCWPCFTP Time(WPC) Infinium WCP Infinium CPYCBIWHR Labor Load (BIWHR) Infinium BIWHR Infinium Program Source Destination Name Business Purpose Vendor System System XPEGPR Promotions Infinium Excel Infinium XPEGSC3 Salary Changes Infinium Excel Infinium FPYCEEMDLY FTC Employee Master to be FTP ITT Infinium Infinium FPYCGLID FTC GL to be sent out to FTC ITT Infinium Infinium FPYCGLIG Goulds GL to be FTP ITT Infinium Infinium NPYCCIM1ST Xxxxxx’x Full Employee Master Update To Cim ITT Infinium Xxxxxx XPECJHUP Send file to Xxxxxxx Xxxx Xxxxxxx Infinium Xxxx Xxxxxxx XECJHLT Xxxx Xxxxxxx Eligbility Xxxx Xxxxxxx Infinium Xxxx Xxxxxxx XPYCHCK01 Receive Long Term Care file Xxxx Xxxxxxx Xxxx Xxxxxxx Infinium Receive Long Term Care Billing file Xxxx Xxxxxxx Xxxx Xxxxxxx Infinium XPYCJH07 Receive life plus file Xxxx Xxxxxxx Xxxx Xxxxxxx Infinium XPYCJH08 Upload Life Plus file Xxxxx Infinium Xxxxx XPYPRUDEM Send Prudential Demographics Systems Prudential Infinium Prudential XPYP880D, 881D, 882D, 883D Prudential Systems Demographics(ENI, CAP, CMC, ECI) Prudential Infinium Prudential XYCRME Receive and process autotime — car allowance Runzheimer Runzheimer Infinium XRCSBP Xxxxx Xxxxxx EMAIL ADDRESSES Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx XRCSBP Xxxxx Xxxxxx PARTICIPANTS Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx XPYSBRES1 Receive Xxxxx Xxxxxx Restricted Xxxxx Xxxxxx Xxxxx Xxxxxx Infinium CCUCPWDR Re-send check recon to bank Xxxxx Fargo Infinium Xxxxx Fargo XPYCCTACH Payroll ACH Xxxxx Fargo Infinium Xxxxx Fargo XPYCWFREC CLP to receive check recon file from Xxxxx Fargo Xxxxx Fargo Xxxxx Fargo Infinium XPYCWFREC Receive Check recon Xxxxx Fargo Xxxxx Fargo Infinium ATTACHMENT B Following are the incident priorities and expected resolution target times: Priority Accept Resolve Incidents Xxxxxx 00 xxxx 0 xx Xxxx 0 xx 4 hrs Medium 2 hrs 8 hrs Low 4 hrs 48 hrs Priority of Incidents Urgent: System/Component or Program is inoperable, Multiple users effected. No alternatives or backup is available. High: Single user with a System/Component or Program that is inoperable. Component degraded with limited access or functionality. A Workaround is available. Medium: Job functions can be performed with some restricted functionality. Training, questions or concerns need to be addressed but production is not affected. Low: Attention is needed to assist in non-critical situations. A workaround is available.

Appears in 2 contracts

Samples: The Agreement (Xylem Inc.), The Agreement (Exelis Inc.)

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Additional Pricing. Hourly Rate for Services Not Specified but Provided by Service Provider Employees (including but not limited to modifications, consulting, exit strategy development, transition, etc.) are documented below. Such services will be provided solely at the Service Provider’s discretion. Service Provider is not obligated to provide additional services not specified in this agreement. The employee category is defined by the Service Provider. The rates documented below shall be commercially reasonable and designated by the Service Provider, closest to its current cost to provide the service. The hourly rates below include the 4.5% amount for inflation each year. These rates apply to internal Service Provider employees only, and should external resources be required, the costs for those external resources will be reviewed with the Service Receiver prior to execution of the project. Additional Pricing Rates (All in USD) Location Low Medium High USA $ 75 $ 100 $ 000 Xxxxxx $ 35 $ 46 $ 58 Mexico $ 19 $ 25 $ 31 Sweden $ 75 $ 100 $ 125 ATTACHMENT A Program Source Destination Message Name Business Purpose Vendor Source System Destination System XYCISPACPU XYCISPAC AC ISP Rate change file ACS ACS Infinium CPEGHERH CPEGHERU CPEGSERA To update Infinium HR; contains pension Supplier Service Receiver Creates and Maintain Supplier data Buck Buck Infinium XPYCCT200 Load in the Supplier Portal Service Receiver MRP/ERP Supplier Portal Orders Service Receiver submits Purchase Orders to their Suppliers, via the Supplier Portal Service Receiver MRP/ERP Supplier Portal Order Response Supplier communicates to Service Receiver that the Order has been acknowledged Supplier Portal Service Receiver MRP/ERP Order Response Acknowledgement Service Provide communicates to their Supplier that the Service Provider acknowledges the Response from their Supplier Service Receiver MRP/ERP Supplier Portal Dispatch advice Supplier communicates to the Service Receiver when the Purchase Order has been fulfilled, manufactured and/or Packed. Supplier communicates to the Service Receiver Pickup Orders, Ship Dates, and List wage request file from Cartus CARTUS CARTUS Infinium XPYCCT200C Load Cartus file VMI Goods collection notifications Supplier Portal Service Receiver ERP/MRP Good Received Service Receiver communicates to their Supplier that the Shipment has been received Service Receiver ERP/MRP Supplier Portal Invoice Supplier communicates to the Service Receiver a Invoice for payment Supplier Portal Service Receiver ERP/MRP SCHEDULE BA6 SERVICES TSA ANNEX FOR AXMINSTER SERVICE OWNER All service matters and process-batch job CARTUS CARTUS Infinium XPYCCT200P Bring in Cartus Wage Request file CARTUS CARTUS Infinium XPYCCT300C Load Cartus Gross Ups CARTUS CARTUS Infinium XYGCONCUR Re-Apply Concur (PYPME History) to Payroll Concur Concur Infinium XCHGLDEMP Concur — Load Employees from INFIN Concur Concur Infinium FPYCEEMTIN XYCEEMTIN XCHCCRTPAY Expense transations Concur Concur Infinium XYCEEMTIN CONCUR — travel process expense records Concur Concur Infinium FPYCBGFTP Labor feed 800 Infinium B&G Infinium NPYCCAFTP Labor feed CQC Infinium Canada Infinium FPYCKINT Canadian Kronos Labor interface to Infinium Infinium Canada Krono Infinium FPYCCPSFTP Labor To Daily Time (CPSAL) Infinium CPSAL Infinium FPYCFFSFTP Labor Load (FFSAL) Infinium FFSAL Infinium FPYCFISFTP Labor Load(FISAL) Infinium FISAL Infinium Program Source Destination Name Business Purpose Vendor System System FPYCFTFTP Labor feed 831 Infinium FLOBW Infinium FPYCJOFTP Labor feed 800 Infinium Flojet Infinium FPYCFLSFTP labor laod(FLSAL) Infinium FLSAL Infinium FPYCGPFTP6 Labor Load (GPH9V) Infinium G9H Infinium FPYCGPFTP3 Labor feed 810 Infinium Xxxxx Pumps - EVZ Infinium FPYCGPFTPA Labor feed 835 Infinium Xxxxx Pumps - WTG Infinium FPYCHTFTP Labor feed 800 Infinium Heat Infinium ? Labor feed 905 Infinium Koni Xxx Infinium FPYCKBSFTP Labor feed for Olympic Infinium Olympic Infinium FPYCPISFTP Time(XXXXX) Infinium XXXXX Infinium FPYCRUHR Labor feed 860 Infinium Rule Hr Infinium FPYCRUSAL Labor feed 860 Infinium Rule Xxx Infinium FPYCWPCFTP Time(WPC) Infinium WCP Infinium CPYCBIWHR Labor Load (BIWHR) Infinium BIWHR Infinium Program Source Destination Name Business Purpose Vendor System System XPEGPR Promotions Infinium Excel Infinium XPEGSC3 Salary Changes Infinium Excel Infinium FPYCEEMDLY FTC Employee Master to general inquiries regarding this service should be FTP ITT Infinium Infinium FPYCGLID FTC GL to be sent out to FTC ITT Infinium Infinium FPYCGLIG Goulds GL to be FTP ITT Infinium Infinium NPYCCIM1ST Xxxxxx’x Full Employee Master Update To Cim ITT Infinium Xxxxxx XPECJHUP Send file to Xxxxxxx Xxxx Xxxxxxx Infinium Xxxx Xxxxxxx XECJHLT Xxxx Xxxxxxx Eligbility Xxxx Xxxxxxx Infinium Xxxx Xxxxxxx XPYCHCK01 Receive Long Term Care file Xxxx Xxxxxxx Xxxx Xxxxxxx Infinium Receive Long Term Care Billing file Xxxx Xxxxxxx Xxxx Xxxxxxx Infinium XPYCJH07 Receive life plus file Xxxx Xxxxxxx Xxxx Xxxxxxx Infinium XPYCJH08 Upload Life Plus file Xxxxx Infinium Xxxxx XPYPRUDEM Send Prudential Demographics Systems Prudential Infinium Prudential XPYP880D, 881D, 882D, 883D Prudential Systems Demographics(ENI, CAP, CMC, ECI) Prudential Infinium Prudential XYCRME Receive and process autotime — car allowance Runzheimer Runzheimer Infinium XRCSBP Xxxxx Xxxxxx EMAIL ADDRESSES Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx XRCSBP Xxxxx Xxxxxx PARTICIPANTS Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx XPYSBRES1 Receive Xxxxx Xxxxxx Restricted Xxxxx directed to: Xxxxxx Xxxxx Name Title Phone e-mail Service Provider Xxxxxx Infinium CCUCPWDR Re-send check recon to bank Xxxxx Fargo Infinium Xxxxx Fargo XPYCCTACH Payroll ACH Xxxxx Fargo Infinium Xxxxx Fargo XPYCWFREC CLP to receive check recon file from Xxxxx Fargo Xxxxx Fargo Xxxxx Fargo Infinium XPYCWFREC Receive Check recon Xxxxx Fargo Xxxxx Fargo Infinium ATTACHMENT B Following are the incident priorities and expected resolution target times: Priority Accept Resolve Incidents General Manager Xxxxxx.Xxxxx@xxx.xxx Service Recipient Xxxx Xxxxxx 00 xxxx 0 xx Xxxx 0 xx 4 hrs Medium 2 hrs 8 hrs Low 4 hrs 48 hrs Priority of Incidents Urgent: System/Component or Program is inoperable, Multiple users effected. No alternatives or backup is available. High: Single user with a System/Component or Program that is inoperable. Component degraded with limited access or functionality. A Workaround is available. Medium: Job functions can be performed with some restricted functionality. Training, questions or concerns need to be addressed but production is not affected. Low: Attention is needed to assist in non-critical situations. A workaround is available.General Manager Xxxx.Xxxxxx@xxx.xxx PARTIES TO THE AGREEMENT

Appears in 2 contracts

Samples: The Agreement (Xylem Inc.), The Agreement (Exelis Inc.)

Additional Pricing. Hourly Rate for Services Not Specified but Provided by Service Provider Employees (including but not limited to modifications, consulting, exit strategy development, transition, etc.) are documented below. Such services will be provided solely at the Service Provider’s discretion. Service Provider is not obligated to provide additional services not specified in this agreement. The employee category is defined by the Service Provider. The rates documented below shall be commercially reasonable and designated by the Service Provider, closest to its current cost to provide the service. The hourly rates below include the 4.5% amount for inflation each year. These rates apply to internal Service Provider employees only, and should external resources be required, the costs for those external resources will be reviewed with the Service Receiver prior to execution of the project. Additional Pricing Rates (All in USD) Location Low Medium High USA $ 75 $ 100 $ 000 Xxxxxx $ 35 $ 46 $ 58 Mexico $ 19 $ 25 $ 31 Sweden $ 75 $ 100 $ 125 21 ATTACHMENT A Inbound Interfaces: Program Source Destination Interface Name Name Business Purpose Vendor System System XYCISPACPU XYCISPAC AC ISP Rate change file ACS XRCISPDP Dependents ACS Infinium CPEGHERH CPEGHERU CPEGSERA To update ACS XYCISP XYCISP2 ACS Salary ISP and Pension ACS Infinium HR; contains pension data Buck Buck ACS XPRCADPCHK Create ADP Tax Journal ADP Infinium XPYCCT200 Load and List wage request file from Cartus CARTUS ADP XPRGMADPC Maintain ADP Tax Controls ADP Infinium ADP XPYCADPDWN ADP Periodic &Qtrly File Downld ADP Infinium ADP XPYGADPBAL ADP Balance Report ADP Infinium ADP XPYGADPCHG Refresh ADP Employee Number ADP Infinium ADP XECBRUC Unemployement emps Xxxxxxx Infinium Xxxxxxx US__RELOWAGE__UPDATE.CARTUS CARTUS Infinium XPYCCT200C Load CARTUS XPYPCTWRC Send Cartus file and process-batch job CARTUS Receipt of gr CARTUS Infinium XPYCCT200P Bring in Cartus Wage Request file CARTUS CARTUS XPYCEEMT Concur — Employee Master File Feed Concur Infinium XPYCCT300C Load Cartus Gross Ups CARTUS CARTUS Concur TEG002C Employee information Concur Infinium XYGCONCUR ReConcur E-Apply Xpense XPYCEEMT FTP Employee information Concur (PYPME History) Infinium Concur XCHCEXTEMP Export Employees to Payroll Concur Concur Infinium XCHGLDEMP Concur US Bank Load Employees from INFIN Concur Travel Concur Infinium FPYCEEMTIN XYCEEMTIN XCHCCRTPAY Expense transations Concur Concur Garnishments County Government Infinium XYCEEMTIN CONCUR — travel process expense records Concur Concur County Government XECEMED Empire Eligbility and HDHP Mellon pass thru Empire/Blue Infinium FPYCBGFTP Labor Empire/Blue XPYGKRONOS 800 EVHR employee Infinium Data feed 800 Infinium B&G Infinium NPYCCAFTP Labor feed CQC Infinium Canada Infinium FPYCKINT Canadian Kronos Labor interface to Infinium Infinium Canada Krono Infinium FPYCCPSFTP Labor To Daily Time (CPSAL800)(Kronos) Infinium CPSAL Infinium FPYCFFSFTP Labor Load (FFSAL) Infinium FFSAL Infinium FPYCFISFTP Labor Load(FISAL) Infinium FISAL Infinium Program Source Destination Name Business Purpose Vendor System System FPYCFTFTP Labor feed 831 Infinium FLOBW Infinium FPYCJOFTP Labor feed 800 Infinium Flojet Infinium FPYCFLSFTP labor laod(FLSAL) Infinium FLSAL Infinium FPYCGPFTP6 Labor Load (GPH9V) Infinium G9H Infinium FPYCGPFTP3 Labor feed 810 Infinium Xxxxx Pumps - EVZ Infinium FPYCGPFTPA Labor feed 835 Infinium Xxxxx Pumps - WTG Infinium FPYCHTFTP Labor feed 800 Infinium Heat Infinium ? Labor feed 905 Infinium Koni Xxx Infinium FPYCKBSFTP Labor feed for Olympic Infinium Olympic Infinium FPYCPISFTP Time(XXXXX) Infinium XXXXX Infinium FPYCRUHR Labor feed 860 Infinium Rule Hr Infinium FPYCRUSAL Labor feed 860 Infinium Rule Xxx Infinium FPYCWPCFTP Time(WPC) Infinium WCP Infinium CPYCBIWHR Labor Load (BIWHR) Infinium BIWHR Infinium Program Source Destination Name Business Purpose Vendor System System XPEGPR Promotions Infinium Excel Infinium XPEGSC3 Salary Changes Infinium Excel Infinium FPYCEEMDLY FTC Employee Master to be FTP ITT Infinium Infinium FPYCGLID FTC GL to be sent out to FTC Kronos NPYPCIMA Employee feed 500 ITT Infinium Infinium FPYCGLIG Goulds GL to be FTP ITT Infinium Infinium Xxxxxx NPYCCIM1ST Xxxxxx’x Full Employee Master Update To Cim ITT Infinium Xxxxxx XPECJHUP Send file XYCEEMIPG Download Employee Date to Xxxxxxx Xxxx Xxxxxxx IPG — Daily (ER 810 92SHR) ITT Infinium Xxxx Xxxxxxx XECJHLT Xxxx Xxxxxxx Eligbility Xxxx Xxxxxxx Goulds Program Source Destination Interface Name Name Business Purpose Vendor System System XPYG880D Prudential Demographics 880 Prudential Infinium Xxxx Xxxxxxx XPYCHCK01 Receive Long Term Care file Xxxx Xxxxxxx Xxxx Xxxxxxx Prudential XPYG881D Prudential Demographics 881 Prudential Infinium Receive Long Term Care Billing file Xxxx Xxxxxxx Xxxx Xxxxxxx Infinium XPYCJH07 Receive life plus file Xxxx Xxxxxxx Xxxx Xxxxxxx Infinium XPYCJH08 Upload Life Plus file Xxxxx Infinium Xxxxx Prudential XPYPRUDEM Send Prudential Demographics Systems Prudential Infinium Prudential XPYP880D, 881D, 882D, 883D Prudential Systems Demographics(ENI, CAP, CMC, ECI) Prudential Infinium Prudential XYCRME Receive and process autotime XECNHC Cobra car allowance Runzheimer Runzheimer New Hire SHPS Infinium SHPS XRCFSA FSA — Deduction feed to SHPS SHPS Infinium SHPS XPYCSBBLD Stock Options Eligibility Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx XRCSBP Xxxxx Xxxxxx CODES FILE Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx XRCSBP Xxxxx Xxxxxx EMAIL ADDRESSES Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx XRCSBP Xxxxx Xxxxxx PARTICIPANTS Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx XPYSBRES1 Receive XPEGNH New Hire State of Indiana Infinium State of Indiana XPEGWEBMD WebMD ELIGIBILITY WebMD Infinium WebMD CCHCPWFTP FTP CCUSECHD2 — Well Fargo password change Xxxxx Xxxxxx Restricted Fargo Infinium Xxxxx Xxxxxx Fargo XPYCWFPAY CLP to send payroll ACH file to Xxxxx Xxxxxx Fargo Xxxxx Fargo Infinium Xxxxx Fargo XPYCWFPOS CLP to run entire Xxxxx Fargo pos pay process Xxxxx Fargo Infinium Xxxxx Fargo XYGEXTCA modified International ACH file for ALL of CANADA Xxxxx Fargo Infinium Xxxxx Fargo NWBPAYTRN Direct deposit transmission Xxxxx Fargo Infinium Xxxxx Fargo NWBCHK01 Send Check Recon to bank Xxxxx Fargo Infinium Xxxxx Fargo CCUCPWDR Re-send check recon to bank Xxxxx Fargo Infinium Xxxxx Fargo XPYCCTACH Payroll ACH Xxxxx Fargo Infinium Xxxxx Fargo XPYCWFREC CLP Program Source Destination Interface Name Name Business Purpose Vendor System System XRCECEMP1 Active Directory ITT Infinium ITT XEMGP2E HM Update Health Mast — Defense Companies ITT-HM Infinium HM XPEGHYPR Hyperion Planning- Build Transmission file ITT Hyperion Infinium Hyperion XPYGMXLP SAP AUTO PAY Benefit Deductions sent to receive check recon Seneca Fall SAP system ITT SAP Infinium SAP P2P XPECJHUP Send file to Xxxxxxx Xxxx Xxxxxxx Infinium Xxxx Xxxxxxx XECJHLT Xxxx Xxxxxxx Eligbility Xxxx Xxxxxxx Infinium Xxxx Xxxxxxx NEW Development 401K Feedback file from XX Xxxxxx XX Xxxxxx Infinum XX Xxxxxx XECKMED KAISER ELIGIBILITY Kaiser Permanete Infinium Kaiser Permanete XECUBSOUT Transmit file to Life Plus for Xxxxx Fargo Xxxxx Fargo Infinium Xxxxx Fargo XPYCJH08 Upload Life Plus file Xxxxx Infinium XPYCWFREC Receive Check recon Xxxxx Fargo XECLP LifePlus Eligibility Xxxxx Fargo Infinium Xxxxx XPYCHSA2 HSA Send Extract File From Robot Job Mellon Infinium Mellon XPYCMM Medco Prescription Merck Medco Infinium Merck Medco XPRCMLE Metlife ltd/std mth - GL Advices Metlife Advices Infinium Metlife XPRCML5SGL Metlife LTD/STD ( Menu option) Metlife Advices Infinium Metlife XRCMETDTF Metlife Dental Metlife Dental Infinium Metlife Dental XRGVA1 XRGVA3 XRGVA4 Print Voluntary Accident Monthly report data National Union Fire Infinium National Union Fire XECPMED PACIFICARE ELIG PACIFICARE Infinium PACIFICARE XPYPRURL1 Prudential Loans Systems Prudential Infinium Prudential XPYC880O ENI Prudential Dollar Send - 800 Prudential Infinium Prudential XPYC881O CAP Prudential Dollar Send - 881 Prudential Infinium Prudential XPYC883O ECI Prudential Dollar Send - 883 Prudential Infinium Prudential 24 ATTACHMENT B Following are The following table documents the incident priorities and expected resolution target timesprocess day for the in-scope pay cycles: Priority Accept Resolve Incidents Xxxxxx 00 xxxx 0 xx Xxxx 0 xx 4 hrs Medium 2 hrs 8 hrs Low 4 hrs 48 hrs Priority of Incidents Urgent: System/Component or Program is inoperablePaid Required EMPLOYER CYCLE CODE NAME FREQ Paid Lag Current Process Day NEWCO By GOULDS PUMPS CANADA (IPG) CGOBW BI WEEKLY CGO B X Pay Week - Monday ITTCO Mon - 2pm ONTARIO PRO SERVICES CENTER CONBW BI WEEKLY CON B X Pay Week - Monday ITTCO Mon - 2pm ITT XXXXXX BIWBW BIW BI WEEKLY B X Pay Week - Tuesday ITTCO Tues - 2pm ITT XXXXXX BIWHR BIW HOURLY B X Pay Week - Tuesday ITTCO Tues - 2pm ITT XXXXXX BWCAN BI WEEKLY XXXXXX B X Pay Week - Monday ITTCO Tues - 2pm ITT XXXXXX HRCAN XXXXXX HOURLY EMPLOYEES B X Pay Week - Tuesday ITTCO Tues - 2pm ITT VEAM, Multiple users effectedLLC BWVEA VEAM SALARY B X Pay Week - Monday ITTCO Tues - 2pm ITT VEAM, LLC HRVEA HOURLY VEAM B X Pay Week - Monday ITTCO Tues - 2pm ITT CORPORATION BWIND ITT INDUSTRIES BI - WEEKLY B X Pay Week - Tuesday Unknown Tues - 2pm COMPUTER & EQUIP LEASING CORP CELBW COMPUTER & EQUIP LEASING B X Non Pay Week - Friday Unknown Tues - 2pm ITT TRANSPORTATION XXXX XXXX XXXXX XXX XX X X Non Pay Week - Friday Unknown Tues - 2pm ITT FLUID TECHNOLOGY AERHR AEROSPACE HOURLY AH W X Pay Week - Monday ITTCO Tues - 2pm ITT FLUID TECHNOLOGY AESAL AEROSPACE SALARY AP B X Pay Week - Monday ITTCO Tues - 2pm ITT FLUID TECHNOLOGY AMOHR AMORY HOURLY FH W X Pay Week - Monday ITTCO Tues - 2pm ITT FLUID TECHNOLOGY AMSAL AMORY SALARY FS B X Pay Week - Tuesday ITTCO Tues - 2pm Paid Required EMPLOYER CYCLE CODE NAME FREQ Paid Lag Current Process Day NEWCO By ITT FLUID TECHNOLOGY CTBW C’TREAT BW B X Non Pay Week - Friday ITTCO Tues - 2pm ITT FLUID TECHNOLOGY EVHR ENG VALVES HOURLY W X Pay Week - Monday ITTCO Tues - 2pm ITT FLUID TECHNOLOGY EVSAL ENG VALVES SALARY EV B X Non Pay Week - Friday ITTCO Tues - 2pm ITT FLUID TECHNOLOGY GRSAL GRINDEX SALARY GR B X Non Pay Week - Friday Unknown Tues - 2pm ITT FLUID TECHNOLOGY MFCBW MOTION FLOW CONTROL SALARY B X Pay Week - Tuesday ITTCO Tues - 2pm ITT FLUID TECHNOLOGY SHBW SHEROTEC BW B X Non Pay Week - Friday Unknown Tues - 2pm ITT FLUID TECHNOLOGY SHHR SHEROTEC HOURLY ST W X Pay Week - Monday Unknown Tues - 2pm ITT FLUID TECHNOLOGY WTBW WET B X Pay Week - Monday Unknown Tues - 2pm ITT GOULDS PUMPS CARBN CARBON INDUSTRIES B X Non Pay Week - Friday ITTCO Tues - 2pm ITT GOULDS PUMPS EVZHR DIV- IPG, UNITS XX,XX,QU WEEKLY W X Pay Week - Monday ITTCO Tues - 2pm ITT GOULDS PUMPS H9WPS PRO SHOP SALARY TX - BI- WEEKLY B X Pay Week - Monday ITTCO Tues - 2pm ITT GOULDS PUMPS PROBW BI WEEKLY CYCLE B X Non Pay Week - Friday ITTCO Tues - 2pm ITT GOULDS PUMPS 9XLCS CITY OF INDUSTRY SALARY B X Non Pay Week - Friday ITTCO Tues - 2pm ITT GOULDS PUMPS 9XLSA XXXXX’X IPG BI-WEEKLY SALARY B X Non Pay Week - Friday ITTCO Tues - 2pm ITT GOULDS PUMPS 92SHR SF UNION - IPG- SU,CPG- WU WKLY W X Pay Week - Monday ITTCO Tues - 2pm Paid Required EMPLOYER CYCLE CODE NAME FREQ Paid Lag Current Process Day NEWCO By ITT CORPORATION(FRC) FRCSA XXXXX SHARED SERVICES B X Non Pay Week - Thursday Unknown Tues - 2pm ITT GOULDS PUMPS PA H9XSA ASHLAND SALARY B X Non Pay Week - Friday Unknown Tues - 2pm ITT GOULDS PUMPS XXX X0XXX IPG SALARY B X Non Pay Week - Thursday ITTCO Tues - 2pm ITT ENERGY ABSORPTION(ENIDINE) EAHR ENIDINE WEEKLY HOURLY EA W X Pay Week - Tuesday ITTCO Tues - 2pm ITT ENERGY ABSORPTION (ENIDINE) EASAL ENIDINE BI-WEEKLY SALARY EA B X Pay Week - Tuesday ITTCO Tues - 2pm ITT ENERGY ABSORPTION (CAP) CAHR CAP WEEKLY HOURLY CA W X Pay Week - Monday ITTCO Tues - 2pm ITT ENERGY ABSORPTION (CAP) CASAL CAP BI-WEEKLY SALARY CA B X Non Pay Week - Friday ITTCO Tues - 2pm ITT CONTROLS (CMC) XXXX BILLERICA HOURLY CM B X Pay Week - Tuesday ITTCO Tues - 2pm ITT CONTROLS (CMC) BISAL BILLERICA BI-WEEKLY SALARY CM B X Pay Week - Tuesday ITTCO Tues - 2pm ITT CONTROLS (CMC) CMHR CMC BI-WEEKLY HOURLY CM B X Pay Week - Tuesday ITTCO Tues - 2pm ITT CONTROLS (CMC) CMSAL CMC BI-WEEKLY SALARY CM B X Pay Week - Tuesday ITTCO Tues - 2pm ITT-KALIBURN INC. No alternatives or backup is availableKBHR KALIBURN HOURLY (BI-WEEKLY) B X Pay Week - Tuesday ITTCO Tues - 2pm ITT-KALIBURN INC. High: Single user with a System/Component or Program that is inoperable. Component degraded with limited access or functionality. A Workaround is available. Medium: Job functions can be performed with some restricted functionality. Training, questions or concerns need KBSAL KALI BURN SALARY (BI-WEEKLY B X Pay Week - Tuesday ITTCO Tues - 2pm ITT KONI BWFRI KONI FRICTION SALARIED B X Non Pay Week - Thursday ITTCO Tues - 2pm ITT KONI BWKON Bl WEEKLY KONI B X Non Pay Week - Thursday ITTCO Tues - 2pm ATTACHMENT C Custom Queries to be addressed but production is run once a month by service provider: Application Used to Produce Query/Report Name Information Provider Information Supplied Frequency of Request DWA87200_MonthYear Infinium Query Xxxxxx Xxxxx Salaries Information of employees on Severance (Income Codes 00140 and 00270) Monthly Payroll by Individual Business Objects Xxxxx Xxxxxxx Payroll information of HQ Employees with names and cost centers Monthly Headcount Business Objects Xxxxxx Xxxx Payroll information of HQ Employees with names and cost centers Monthly SCHEDULE CA3 SECURITY OPERATIONS CENTER Capitalized terms used herein and not affectedotherwise defined shall have the meaning assign such term in the Agreement. Low: Attention is needed The Services provided hereunder are subject in all respects to assist in non-critical situations. A workaround is availablethe terms and conditions of the Agreement, except where expressly noted.

Appears in 2 contracts

Samples: The Agreement (Xylem Inc.), The Agreement (Exelis Inc.)

Additional Pricing. Hourly Rate for Services Not Specified but Provided by Service Provider Employees (including but not limited to modifications, consulting, exit strategy development, transition, etc.) are documented below. Such services will be provided solely at the Service Provider’s discretion. Service Provider is not obligated to provide additional services not specified in this agreement. The employee category is defined by the Service Provider. The rates documented below shall be commercially reasonable and designated by the Service Provider, closest to its current cost to provide the service. The hourly rates below include the 4.5% amount for inflation each year. These rates apply to internal Service Provider employees only, and should external resources be required, the costs for those external resources will be reviewed with the Service Receiver prior to execution of the project. Additional Pricing Rates (All in USD) Location Low Medium High USA $ 75 $ 100 $ 000 Xxxxxx $ 35 $ 46 $ 58 Mexico $ 19 $ 25 $ 31 Sweden $ 75 $ 100 $ 125 ATTACHMENT A Program Source Destination Name Business Purpose Vendor Source System Destination System XYCISPACPU XYCISPAC AC ISP Rate change file ACS ACS Infinium CPEGHERH CPEGHERU CPEGSERA To update Infinium HR; contains pension data Buck Buck Infinium XPYCCT200 Load and List wage request file from Cartus CARTUS CARTUS Infinium XPYCCT200C Load Cartus file and process-batch job CARTUS CARTUS Infinium XPYCCT200P Bring in Cartus Wage Request file CARTUS CARTUS Infinium XPYCCT300C Load Cartus Gross Ups CARTUS CARTUS Infinium XYGCONCUR XYGCONCUP Re-Apply Concur (PYPME History) to Payroll Concur Concur Infinium XCHGLDEMP Concur - Load Employees from INFIN Concur Concur Infinium FPYCEEMTIN XYCEEMTIN XCHCCRTPAY XCHCCRTPA Expense transations Concur Concur Infinium XYCEEMTIN CONCUR - travel process expense records Concur Concur Infinium FPYCBGFTP FPYCACFTP Labor feed 800 Infinium B&G Aerospace Infinium NPYCCAFTP FPYCAMFTP Labor feed CQC 800 Infinium Canada Amory Infinium FPYCKINT Canadian Kronos NPYCCNFTP Labor interface feed 500 Infinium Xxxxxx Infinium NPRCNE Xxxxxx Salary Non-Exempt Employees Infinium Xxxxxx Infinium FPYCCAPFTP Load Labor to Infinium Infinium Canada Krono Infinium FPYCCPSFTP Labor To Daily Time (CPSALCAP) Infinium CPSAL CAP Infinium FPYCFFSFTP FPYCBWSFTP Lead Labor Load to Daily Time (FFSALCMC- BWS) Infinium FFSAL CMC Infinium FPYCFISFTP FPYCFT8FTP Load Labor Load(FISALto Daily Time (CMC- Ft8) Infinium FISAL CMC Infinium FPYCEVFTP Labor feed 800 Infinium Engvl Infinium FPYVCENIFTP Load Labor to Daily Time (ENI) Infinium ENI Infinium FPYCGPFTP3 Labor Feed to Infinium - Xxxxx Pumps 3 - Infinium Xxxxx Infinium FPYCGPFTP Labor feed Infinium Xxxxx Infinium Program Source Destination Name Business Purpose Vendor Source System Destination System FPYCFTFTP FPYCGPFTP1 Labor feed 831 810 Infinium FLOBW Xxxxx Pumps -92S Infinium FPYCJOFTP FPYCGPFTP2 Labor feed 800 810 Infinium Flojet Infinium FPYCFLSFTP labor laod(FLSAL) Infinium FLSAL Infinium FPYCGPFTP6 Labor Load (GPH9V) Infinium G9H Xxxxx Pumps -9XL Infinium FPYCGPFTP3 Labor feed 810 Infinium Xxxxx Pumps - EVZ -EVZ Infinium FPYCGPFTPA FPYCKBHFTP KAL hourly payroll feed Infinium Kalburn Infinium ? Labor feed 835 905 Infinium Xxxxx Pumps - WTG Infinium FPYCHTFTP Labor feed 800 Infinium Heat Koni Hr Infinium ? Labor feed 905 Infinium Koni Xxx Infinium FPYCKBSFTP XPEGPR Promotions Infinium Excel Infinium CPYCB1WBW Labor feed for Olympic Infinium Olympic Infinium FPYCPISFTP Time(XXXXXLoad (BIWBW) Infinium XXXXX Infinium FPYCRUHR Labor feed 860 Infinium Rule Hr Infinium FPYCRUSAL Labor feed 860 Infinium Rule Xxx Infinium FPYCWPCFTP Time(WPC) Infinium WCP BIWBW Infinium CPYCBIWHR Labor Load (BIWHR) Infinium BIWHR Infinium Program Source Destination Name Business Purpose Vendor System System XPEGPR Promotions Infinium Excel Infinium XPEGSC3 XPEG5C3 Salary Changes Infinium Excel Infinium FPYCEEMDLY FTC Employee Master NEW Development 401K Hourly to be FTP ITT XX Xxxxxx XX Xxxxxx XX Xxxxxx Infinium Infinium FPYCGLID FTC GL to be sent out to FTC ITT Infinium Infinium FPYCGLIG Goulds GL to be FTP ITT Infinium Infinium NPYCCIM1ST Xxxxxx’x Full Employee Master Update To Cim ITT Infinium Xxxxxx XPECJHUP Send file to Xxxxxxx Xxxx Xxxxxxx Infinium Xxxx Xxxxxxx XECJHLT Xxxx Xxxxxxx Eligbility Xxxx Xxxxxxx Infinium Xxxx Xxxxxxx XPYCHCK01 Receive Long Term Care file Xxxx Xxxxxxx Xxxx Xxxxxxx Infinium Receive Long Term Care Billing file Xxxx Xxxxxxx Xxxx Xxxxxxx Infinium XPYCJH01 Copy from Tape J&HKVI data to file XPYPJHI Xxxx Xxxxxxx Xxxx Xxxxxxx Infinium XPYCJH07 Receive life plus file Xxxx Xxxxxxx Xxxx Xxxxxxx Infinium XPYCJH08 Upload XECUBSI Receive Life Plus file Input File Xxxxx Xxxxx Infinium Xxxxx XPYPRUDEM Send Prudential Demographics Systems Prudential Interface Name Program Name Business Purpose Vendor Source System Destination System Infinum HR Data to Payroll Vendor Payroll Vendor Infinium Prudential XPYP880D, 881D, 882D, 883D Prudential Systems Demographics(ENI, CAP, CMC, ECI) Prudential Infinium Prudential /SAP Payroll Vendor Defense Labor feed to Payroll Vendor Payroll Vendor iSeries Payroll Vendor ITT Labor Feed to Payroll Vendor Payroll Vendor iSeries Payroll Vendor Water Labor Feed to Payroll Vendor Payroll Vendor iSeries Payroll Vendor XYCRME Receive and process autotime - car allowance Runzheimer Runzheimer Infinium XRCSBP XYCRMEC Receive and process Can AT- car allowance Runzheimer Runiheimer Infinium XPYGRNZH MR Re-Apply Runzheimer (PYPME History) to Payroll Runzheimer Runzheimer Infinium XPYSBOPT1 Receive Xxxxx Xxxxxx EMAIL ADDRESSES Options Xxxxx Xxxxxx Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx XRCSBP Xxxxx Xxxxxx PARTICIPANTS Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx XPYSBRES1 Receive Xxxxx Xxxxxx Restricted Xxxxx Xxxxxx Xxxxx Xxxxxx Infinium CCUCPWDR Re-send check recon XPRGUNWA United Way Upload to bank Xxxxx Fargo PYPDE United Way United Way Infinium Xxxxx Fargo XPYCCTACH Payroll ACH Xxxxx Fargo Infinium Xxxxx Fargo XPYCWFREC CLP to receive check recon file from Xxxxx Fargo F Xxxxx Fargo Xxxxx Fargo Infinium XPYCWFREC XFVCWFREC Receive Check recon Xxxxx Fargo Xxxxx Fargo Infinium ATTACHMENT B Following are the incident priorities and expected resolution target times: Priority Accept Resolve Incidents Xxxxxx 00 xxxx 0 xx Xxxx 0 xx 4 hrs Medium 2 hrs 8 hrs Low 4 hrs 48 hrs Priority of Incidents Urgent: System/Component or Program is inoperable, Multiple users effected. No alternatives or backup is available. High: Single user with a System/Component or Program that is inoperable. Component degraded with limited access or functionality. A Workaround is available. Medium: Job functions can be performed with some restricted functionality. Training, questions or concerns need to be addressed but production is not affected. Low: Attention is needed to assist in non-critical situations. A workaround is available.

Appears in 2 contracts

Samples: The Agreement (Xylem Inc.), The Agreement (Exelis Inc.)

Additional Pricing. Hourly Rate for Services Not Specified but Provided by Service Provider Employees (including but not limited to modifications, consulting, exit strategy development, transition, etc.) are documented below. Such services will be provided solely at the Service Provider’s discretion. Service Provider is not obligated to provide additional services not specified in this agreement. The employee category is defined by the Service Provider. The rates documented below shall be commercially reasonable and designated by the Service Provider, closest to its current cost to provide the service. The hourly rates below include the 4.5% amount for inflation each year. These rates apply to internal Service Provider employees only, and should external resources be required, the costs for those external resources will be reviewed with the Service Receiver prior to execution of the project. Additional Pricing Rates (All in USD) Location Low Medium High USA $ 75 $ 100 $ 000 Xxxxxx $ 35 $ 46 $ 58 Mexico $ 19 $ 25 $ 31 Sweden $ 75 $ 100 $ 125 ATTACHMENT A Interface Program Source Destination Name Name Business Purpose Vendor System System XYCISPACPU XYCISPAC AC ISP Rate change file ACS ACS Infinium CPEGHERH CPEGHERU CPEGSERA To update Infinium HR; contains pension data Buck Buck Infinium XPYCCT200 Load and List wage request file from Cartus CARTUS CARTUS Infinium XPYCCT200C Load Cartus file and process-batch job CARTUS CARTUS Infinium XPYCCT200P Bring in Cartus Wage Request file CARTUS CARTUS Infinium XPYCCT300C Load Cartus Gross Ups CARTUS CARTUS Infinium XYGCONCUR Re-Re — Apply Concur (PYPME History) to Payroll Concur Concur Infinium XCHGLDEMP Concur — Load Employees from INFIN Concur Concur Infinium FPYCEEMTIN XYCEEMTIN XCHCCRTPAY Expense transations Concur Concur Infinium XYCEEMTIN CONCUR travel process expense records Concur Concur Infinium FPYCBGFTP Labor feed 800 Infinium B&G Aerospace Infinium NPYCCAFTP Labor feed CQC 800 Infinium Canada Amory Infinium FPYCKINT Canadian Kronos Labor interface feed 500 Infinium Xxxxxx Infinium Xxxxxx Salary Non — Exempt Employees Infinium Xxxxxx Infinium Load Labor to Infinium Infinium Canada Krono Infinium FPYCCPSFTP Labor To Daily Time (CPSALCAP) Infinium CPSAL CAP Infinium FPYCFFSFTP Load Labor Load to Daily Time (FFSALCMC — BWS) Infinium FFSAL CMC Infinium FPYCFISFTP Load Labor Load(FISALto Daily Time(CMC — Ft8) Infinium FISAL CMC Infinium Labor feed 800 Infinium Engvl Infinium Load Labor to Daily Time (ENI) Infinium ENI Infinium Labor Feed to Infinium — Xxxxx Pumps 3 — Infinium Xxxxx Infinium Labor feed Infinium Xxxxx Infinium 11 Interface Program Source Destination Name Name Business Purpose Vendor System System FPYCFTFTP Labor feed 831 Infinium FLOBW Infinium FPYCJOFTP Labor feed 800 Infinium Flojet Infinium FPYCFLSFTP labor laod(FLSAL) Infinium FLSAL Infinium FPYCGPFTP6 Labor Load (GPH9V) Infinium G9H Infinium FPYCGPFTP3 Labor feed 810 Infinium Xxxxx Pumps - EVZ 92S Infinium FPYCGPFTPA Labor feed 835 810 Infinium Xxxxx Pumps - WTG 9 XL Infinium FPYCHTFTP Labor feed 800 810 Infinium Heat Xxxxx Pumps EVZ Infinium ? KAL hourly payroll feed Infinium Kalburn Infinium Labor feed 905 Infinium Koni Hr Infinium Labor feed 905 Infinium Koni Xxx Infinium FPYCKBSFTP Promotions Infinium Excel Infinium Labor feed for Olympic Infinium Olympic Infinium FPYCPISFTP Time(XXXXXLoad (BIWBW) Infinium XXXXX BIWBW Infinium FPYCRUHR Labor feed 860 Infinium Rule Hr Infinium FPYCRUSAL Labor feed 860 Infinium Rule Xxx Infinium FPYCWPCFTP Time(WPC) Infinium WCP Infinium CPYCBIWHR Labor Load (BIWHR) Infinium BIWHR Infinium Program Source Destination Name Business Purpose Vendor System System XPEGPR Promotions Infinium Excel Infinium XPEGSC3 Salary Changes Infinium Excel Infinium FPYCEEMDLY FTC Employee Master 401K Hourly to be FTP ITT XX Xxxxxx XX Xxxxxx XX Xxxxxx Infinium Infinium FPYCGLID FTC GL to be sent out to FTC ITT Infinium Infinium FPYCGLIG Goulds GL to be FTP ITT Infinium Infinium NPYCCIM1ST Xxxxxx’x Full Employee Master Update To Cim ITT Infinium Xxxxxx XPECJHUP Send file to Xxxxxxx Xxxx Xxxxxxx Infinium Xxxx Xxxxxxx XECJHLT Xxxx Xxxxxxx Eligbility Xxxx Xxxxxxx Infinium Xxxx Xxxxxxx XPYCHCK01 Receive Long Term Care file Xxxx Xxxxxxx Xxxx Xxxxxxx Infinium Receive Long Term Care Billing file Xxxx Xxxxxxx Xxxx Xxxxxxx Infinium XPYCJH07 Copy from Tape J&HKVI data to file XPYPJHI Xxxx Xxxxxxx Xxxx Xxxxxxx Infinium Receive life plus file Xxxx Xxxxxxx Xxxx Xxxxxxx Infinium XPYCJH08 Upload Receive Life Plus file Input File Xxxxx Xxxxx Infinium Xxxxx XPYPRUDEM Send Prudential Demographics Systems Prudential Program Source Destination Interface Name Name Business Purpose Vendor System System Infinum HR Data to Payroll Vendor Payroll Vendor Infinium Prudential XPYP880D, 881D, 882D, 883D Prudential Systems Demographics(ENI, CAP, CMC, ECI) Prudential Infinium Prudential XYCRME /SAP Payroll Vendor Defense Labor feed to Payroll Vendor Payroll Vendor iSeries Payroll Vendor ITT Labor Feed to Payroll Vendor Payroll Vendor iSeries Payroll Vendor Water Labor Feed to Payroll Vendor Payroll Vendor iSeries Payroll Vendor Receive and process autotime — car allowance Runzheimer Runzheimer Infinium XRCSBP Receive and process Can AT — car allowance Runzheimer Runzheimer Infinium Re-Apply Runzheimer (PYPME History) to Payroll Runzheimer Runzheimer Infinium Receive Xxxxx Xxxxxx EMAIL ADDRESSES Options Xxxxx Xxxxxx Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx XRCSBP Xxxxx Xxxxxx PARTICIPANTS Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx XPYSBRES1 Receive Xxxxx Xxxxxx Restricted Xxxxx Xxxxxx Xxxxx Xxxxxx Infinium CCUCPWDR Re-send check recon United Way Upload to bank Xxxxx Fargo PYPDE United Way United Way Infinium Xxxxx Fargo XPYCCTACH Payroll ACH Xxxxx Fargo Infinium Xxxxx Fargo XPYCWFREC CLP to receive check recon file from Xxxxx Fargo F Xxxxx Fargo Xxxxx Fargo Infinium XPYCWFREC Receive Check recon Xxxxx Fargo Xxxxx Fargo Infinium ATTACHMENT B Following are the incident priorities and expected resolution target times: Priority Accept Resolve Incidents Xxxxxx 00 xxxx 0 xx Xxxx 0 xx 4 hrs Medium 2 hrs 8 hrs Low 4 hrs 48 hrs Priority of Incidents Urgent: System/Component or Program is inoperable, Multiple users effected. No alternatives or backup is available. High: Single user with a System/Component or Program that is inoperable. Component degraded with limited access or functionality. A Workaround is available. Medium: Job functions can be performed with some restricted functionality. Training, questions or concerns need to be addressed but production is not affected. Low: Attention is needed to assist in non-critical situations. A workaround is available.

Appears in 1 contract

Samples: The Agreement (ITT Corp)

Additional Pricing. Hourly Rate for Services Not Specified but Provided by Service Provider Employees (including but not limited to modifications, consulting, exit strategy development, transition, etc.) are documented below. Such services will be provided solely at the Service Provider’s discretion. Service Provider is not obligated to provide additional services not specified in this agreement. The employee category is defined by the Service Provider. The rates documented below shall be commercially reasonable and designated by the Service Provider, closest to its current cost to provide the service. The hourly rates below include the 4.5% amount for inflation each year. These rates apply to internal Service Provider employees only, and should external resources be required, the costs for those external resources will be reviewed with the Service Receiver prior to execution of the project. Additional Pricing Rates (All in USD) Location Low Medium High USA $ 75 $ 100 $ 000 Xxxxxx $ 35 $ 46 $ 58 Mexico $ 19 $ 25 $ 31 Sweden $ 75 $ 100 $ 125 23 ATTACHMENT A Inbound Interfaces: Program Source Destination Name Business Purpose Vendor System System XRCISPDP Dependents ACS Infinium ACS XYCISP XYCISP2 ACS Salary ISP and Pension ACS Infinium ACS XPRCADPCHK Create ADP Tax Journal ADP Infinium ADP XPRGMADPC Maintain ADP Tax Controls ADP Infinium ADP XPYCADPDWN ADP Periodic & Qtrly File Downld ADP Infinium ADP XPYGADPBAL ADP Balance Report ADP Infinium ADP XPYGADPCHG Refresh ADP Employee Number ADP Infinium ADP XECBRUC Unemployement emps Xxxxxxx Infinium Xxxxxxx US RELOWAGE UPDATE.CARTUS CARTUS Infinium CARTUS XPYPCTWRC Send Cartus Receipt of gr CARTUS Infinium CARTUS XPYCEEMT Concur - Employee Master File Feed Concur Infinium Concur TEG002C Employee information Concur Infinium Concur E-Xpense XPYCEEMT FTP Employee information Concur Infinium Concur XCHCEXTEMP Export Employees to Concur Concur Infinium Concur US Bank - ConcurTravel Concur Infinium Concur Garnishments County Government Infinium County Government XECEMED Empire Eligbility and HDHP Mellon pass thru Empire/Blue Infinium Empire/Blue 800 EVHR employee Infinium Data ITT Infinium Kronos XPYGKRONOS feed to (800) (Kronos) System NPYPCIMA Employee feed 500 ITT Infinium Xxxxxx Xxxxxx’x Full Employee Master NPYCCIM1ST Update To Cim ITT Infinium Xxxxxx Download Employee Date to IPG XYCEEMIPG - Daily (ER 810 92SHR) ITT Infinium Goulds Program Source Destination Name Business Purpose Vendor System System XPYG880D Prudential Demographics 880 Prudential Infinium Prudential XPYG881D Prudential Demographics 331 Prudential Infinium Prudential XPYPRUDEM Send Prudential Demographics Prudential Infinium Prudential Systems XPYP880D, 881D, Prudential Systems Prudential Infinium Prudential 882D,883D Demographics (ENI, CAP, CMC, ECI) XECNHC Cobra - New Hire SHPS Infinium SHPS XRCFSA FSA - Deduction feed to SHPS SHPS Infinium SHPS XPYCSBBLD Stock Options Eligibility Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx XRCSBP Xxxxx Xxxxxx CODES FILE Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx XRCSBP Xxxxx Xxxxxx EMAIL ADDRESSES Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx XRCSBP Xxxxx Xxxxxx PARTICIPANTS Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx XPEGNH New Hire State of Indiana Infinium State of Indiana XPEGWEBMD WebMD ELIGIBILITY WebMD Infinium WebMD CCHCPWFTP FTP CCUSECHD2-Well Fargo Xxxxx Fargo Infinium Xxxxx Fargo password change XPYCWFPAY CLP to send payroll ACH file Xxxxx Fargo Infinium Xxxxx Fargo to Xxxxx Fargo XPYCWFPOS CLP to run entire Xxxxx Fargo Xxxxx Fargo Infinium Xxxxx Fargo pos pay process XYGEXTCA modified International ACH Xxxxx Fargo Infinium Xxxxx Fargo file for ALL of CANADA NWBPAYTRN Direct deposit transmission Wells Fargo Infinium Wells Fargo NWBCHK01 Send Check Recon to bank Wells Fargo Infinium Wells Fargo CCUCPWDR Re-send check recon to bank Wells Fargo Infinium Wells Fargo XPYCCTACH Payroll ACH Wells Fargo Infinium Wells Fargo Program Source Destination Name Business Purpose Vendor System System XRCECEMP1 Active Directory ITT Infinium ITT XEMGP2E HM Update Health Mast - Defense Companies ITT - HM Infinium HM XPEGHYPR Hyperion Planning - Build Transmission file ITT Hyperion Infinium Hyperion XPYGMXLP SAP AUTO PAY Benefit Deductions sent to Seneca Fall SAP system ITT SAP Infinium SAP P2P XPECJHUP Send file to Hancock John Hancock Infinium John Hancock XECJHLT John Hancock Eligibility John Hancock Infinium John Hancock NEW Development 401K Feedback file from JP Morgan JP Morgan Infinium JP Morgan XECKMED KAISER ELIGIBILITY Kaiser Permanete Infinium Kaiser Permanete XECUBSOUT Transmit file to Life Plus for Marsh Marsh Infinium Marsh XPYCJH08 Upload Life Plus file Marsh Infinium Marsh XECLP LifePlus Eligibility Marsh Infinium Marsh XPYCHSA2 HSA Send Extract File From Robot Job Mellon Infinium Mellon XPYCMM Medco Prescription Merck Medco Infinium Merck Medco XPRCMLE Metlife ltd/std mth - GL Advices Metlife Advices Infinium Metlife XPRCML5SGL Metlife LTD/STD (Menu option) Metlife Advices Infinium Metlife XRCMETDTF Metlife Dental Metlife Dental Infinium Metlife Dental XRGVA1 XRGVA3 XRGVA4 Print Voluntary Accident Monthly report data National Union Fire Infinum National Union Fire XECPMED PACIFICARE ELIG PACIFICARE Infinium PACIFICARE XPYPRURL1 Prudential Loans Systems Prudential Infinium Prudential XPYC880O ENI Prudential Dollar Send - 800 Prudential Infinium Prudential XPYC881O CAP Prudential Dollar Send - 881 Prudential Infinium Prudential XPYC883O ECI Prudential Dollar Send - 883 Prudential Infinium Prudential Program Source Destination Name Business Purpose Vendor System System XYCISPACPU XYCISPAC AC ISP Rate change file ACS ACS Infinium XRCISPDP Dependents ACS Infinium ACS XYCISP XYCISP2 ACS Salary ISP and Pension ACS Infinium ACS XPRCADPCHK Create ADP Tax Journal ADP Infinium ADP XPRGADPQ1 ADP Qtrly Unempl Process ADP ADP Infiniium GL XPRGMADPC Maintain ADP Tax Controls ADP Infinium ADP XPYCADPDWN ADP Periodic & Qtrly File Downld ADP Infinium ADP XPYGADPBAL ADP Balance Report ADP Infinium ADP XPYGADPCHG Refresh ADP Employee Number ADP Infinium ADP XPYCCBSND SAVINGS BOND CONT FL BANK OF CANADA Infinium BANK OF CANADA XECBRUC Unemployement emps Barnett Infinium Barnett CPEGHERH CPEGHERU CPEGSERA To update Infinium HR; contains pension data Buck Buck Infinium XPYCCT200 Load and List wage request file from Cartus CARTUS CARTUS Infinium XPYCCT200C Load Cartus file and process-batch job CARTUS CARTUS Infinium XPYCCT200P Bring in Cartus Wage Request file CARTUS CARTUS Infinium XPYCCT300C Load Cartus Gross Ups CARTUS CARTUS Infinium XYGCONCUR Re-Apply Concur (PYPME History) to Payroll Concur Concur US_RELOWAGE - UPDATE.CARTUS CARTUS Infinium XCHGLDEMP Concur — Load Employees from INFIN Concur Concur CARTUS XPYPCTWRC Send Cartus Receipt of gr CARTUS Infinium FPYCEEMTIN XYCEEMTIN XCHCCRTPAY Expense transations Concur Concur Infinium XYCEEMTIN CONCUR — travel process expense records Concur Concur Infinium FPYCBGFTP Labor feed 800 Infinium B&G Infinium NPYCCAFTP Labor feed CQC Infinium Canada Infinium FPYCKINT Canadian Kronos Labor interface to Infinium Infinium Canada Krono Infinium FPYCCPSFTP Labor To Daily Time (CPSAL) Infinium CPSAL Infinium FPYCFFSFTP Labor Load (FFSAL) Infinium FFSAL Infinium FPYCFISFTP Labor Load(FISAL) Infinium FISAL Infinium CARTUS Program Source Destination Name Business Purpose Vendor System System FPYCFTFTP Labor feed 831 Infinium FLOBW Infinium FPYCJOFTP Labor feed 800 Infinium Flojet Infinium FPYCFLSFTP labor laod(FLSAL) Infinium FLSAL Infinium FPYCGPFTP6 Labor Load (GPH9V) Infinium G9H Infinium FPYCGPFTP3 Labor feed 810 Infinium Xxxxx Pumps - EVZ Infinium FPYCGPFTPA Labor feed 835 Infinium Xxxxx Pumps - WTG Infinium FPYCHTFTP Labor feed 800 Infinium Heat Infinium ? Labor feed 905 Infinium Koni Xxx Infinium FPYCKBSFTP Labor feed for Olympic Infinium Olympic Infinium FPYCPISFTP Time(XXXXX) Infinium XXXXX Infinium FPYCRUHR Labor feed 860 Infinium Rule Hr Infinium FPYCRUSAL Labor feed 860 Infinium Rule Xxx Infinium FPYCWPCFTP Time(WPC) Infinium WCP Infinium CPYCBIWHR Labor Load (BIWHR) Infinium BIWHR Infinium Program Source Destination Name Business Purpose Vendor System System XPEGPR Promotions Infinium Excel Infinium XPEGSC3 Salary Changes Infinium Excel Infinium FPYCEEMDLY FTC Employee Master to be FTP ITT Infinium Infinium FPYCGLID FTC GL to be sent out to FTC ITT Infinium Infinium FPYCGLIG Goulds GL to be FTP ITT Infinium Infinium NPYCCIM1ST Xxxxxx’x Full Employee Master Update To Cim ITT Infinium Xxxxxx XPECJHUP Send file to Xxxxxxx Xxxx Xxxxxxx Infinium Xxxx Xxxxxxx XECJHLT Xxxx Xxxxxxx Eligbility Xxxx Xxxxxxx Infinium Xxxx Xxxxxxx XPYCHCK01 Receive Long Term Care file Xxxx Xxxxxxx Xxxx Xxxxxxx Infinium Receive Long Term Care Billing file Xxxx Xxxxxxx Xxxx Xxxxxxx Infinium XPYCJH07 Receive life plus file Xxxx Xxxxxxx Xxxx Xxxxxxx Infinium XPYCJH08 Upload Life Plus file Xxxxx Infinium Xxxxx XPYPRUDEM Send Prudential Demographics Systems Prudential Infinium Prudential XPYP880D, 881D, 882D, 883D Prudential Systems Demographics(ENI, CAP, CMC, ECI) Prudential Infinium Prudential XYCRME Receive and process autotime — car allowance Runzheimer Runzheimer Infinium XRCSBP Xxxxx Xxxxxx EMAIL ADDRESSES Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx XRCSBP Xxxxx Xxxxxx PARTICIPANTS Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx XPYSBRES1 Receive Xxxxx Xxxxxx Restricted Xxxxx Xxxxxx Xxxxx Xxxxxx Infinium CCUCPWDR Re-send check recon to bank Xxxxx Fargo Infinium Xxxxx Fargo XPYCCTACH Payroll ACH Xxxxx Fargo Infinium Xxxxx Fargo XPYCWFREC CLP to receive check recon file from Xxxxx Fargo Xxxxx Fargo Xxxxx Fargo Infinium XPYCWFREC Receive Check recon Xxxxx Fargo Xxxxx Fargo Infinium ATTACHMENT B Following are the incident priorities and expected resolution target times: Priority Accept Resolve Incidents Xxxxxx 00 xxxx 0 xx Xxxx 0 xx 4 hrs Medium 2 hrs 8 hrs Low 4 hrs 48 hrs Priority of Incidents Urgent: System/Component or Program is inoperable, Multiple users effected. No alternatives or backup is available. High: Single user with a System/Component or Program that is inoperable. Component degraded with limited access or functionality. A Workaround is available. Medium: Job functions can be performed with some restricted functionality. Training, questions or concerns need to be addressed but production is not affected. Low: Attention is needed to assist in non-critical situations. A workaround is available.Destination

Appears in 1 contract

Samples: The Agreement (Xylem Inc.)

Additional Pricing. Hourly Rate for Services Not Specified but Provided by Service Provider Employees (including but not limited to modifications, consulting, exit strategy development, transition, etc.) are documented below. Such services will be provided solely at the Service Provider’s discretion. Service Provider is not obligated to provide additional services not specified in this agreement. The employee category is defined by the Service Provider. The rates documented below shall be commercially reasonable and designated by the Service Provider, closest to its current cost to provide the service. The hourly rates below include the 4.5% amount for inflation each year. These rates apply to internal Service Provider employees only, and should external resources be required, the costs for those external resources will be reviewed with the Service Receiver prior to execution of the project. Additional Pricing Rates (All in USD) Location Low Medium High USA $ 75 $ 100 $ 000 Xxxxxx $ 35 $ 46 $ 58 Mexico $ 19 $ 25 $ 31 Sweden $ 75 $ 100 $ 125 8 ATTACHMENT A Program Source Destination Message Name Business Purpose Vendor Source System System XYCISPACPU XYCISPAC AC ISP Rate change file ACS ACS Infinium CPEGHERH CPEGHERU CPEGSERA To update Infinium HR; contains pension Supplier Service Receiver Creates and Maintain Supplier data Buck Buck Infinium XPYCCT200 Load in the Supplier Portal Service Receiver MRP/ERP Supplier Portal Orders Service Receiver submits Purchase Orders to their Suppliers, via the Supplier Portal Service Receiver MRP/ERP Supplier Portal Order Response Supplier communicates to Service Receiver that the Order has been acknowledged Supplier Portal Service Receiver MRP/ERP Order Response Acknowledgement Service Provide communicates to their Supplier that the Service Provider acknowledges the Response from their Supplier Service Receiver MRP/ERP Supplier Portal Dispatch advice Supplier communicates to the Service Receiver when the Purchase Order has been fulfilled, manufactured and/or Packed. Supplier communicates to the Service Receiver Pickup Orders, Ship Dates, and List wage request file from Cartus CARTUS CARTUS Infinium XPYCCT200C Load Cartus file and process-batch job CARTUS CARTUS Infinium XPYCCT200P Bring VMI Goods collection notifications Supplier Portal Service Receiver ERP/MRP Good Received Service Receiver communicates to their Supplier that the Shipment has been received Service Receiver ERP/MRP Supplier Portal Invoice Supplier communicates to the Service Receiver a Invoice for payment Supplier Portal Service Receiver ERP/MRP Annex A TSA Change Request Form TSA Schedule: Receiver TSA Owner: Date of Request: Completed By: Requested Service Change: Already agreed to Service Description with Service Item Number (Listed on schedule in Cartus Wage Request file CARTUS CARTUS Infinium XPYCCT300C Load Cartus Gross Ups CARTUS CARTUS Infinium XYGCONCUR Re-Apply Concur the TSA) Monthly Charge Requested Change Provider (PYPME HistoryY/N) to Payroll Concur Concur Infinium XCHGLDEMP Concur — Load Employees from INFIN Concur Concur Infinium FPYCEEMTIN XYCEEMTIN XCHCCRTPAY Expense transations Concur Concur Infinium XYCEEMTIN CONCUR — travel process expense records Concur Concur Infinium FPYCBGFTP Labor feed 800 Infinium B&G Infinium NPYCCAFTP Labor feed CQC Infinium Canada Infinium FPYCKINT Canadian Kronos Labor interface to Infinium Infinium Canada Krono Infinium FPYCCPSFTP Labor To Daily Time 4 5 Outcome: Outcome Item Number (CPSALApproved, Denied) Infinium CPSAL Infinium FPYCFFSFTP Labor Load (FFSAL) Infinium FFSAL Infinium FPYCFISFTP Labor Load(FISAL) Infinium FISAL Infinium Program Source Destination Name Business Purpose Vendor System System FPYCFTFTP Labor feed 831 Infinium FLOBW Infinium FPYCJOFTP Labor feed 800 Infinium Flojet Infinium FPYCFLSFTP labor laod(FLSAL) Infinium FLSAL Infinium FPYCGPFTP6 Labor Load (GPH9V) Infinium G9H Infinium FPYCGPFTP3 Labor feed 810 Infinium Xxxxx Pumps - EVZ Infinium FPYCGPFTPA Labor feed 835 Infinium Xxxxx Pumps - WTG Infinium FPYCHTFTP Labor feed 800 Infinium Heat Infinium ? Labor feed 905 Infinium Koni Xxx Infinium FPYCKBSFTP Labor feed for Olympic Infinium Olympic Infinium FPYCPISFTP Time(XXXXX) Infinium XXXXX Infinium FPYCRUHR Labor feed 860 Infinium Rule Hr Infinium FPYCRUSAL Labor feed 860 Infinium Rule Xxx Infinium FPYCWPCFTP Time(WPC) Infinium WCP Infinium CPYCBIWHR Labor Load (BIWHR) Infinium BIWHR Infinium Program Source Destination Name Business Purpose Vendor System System XPEGPR Promotions Infinium Excel Infinium XPEGSC3 Salary Changes Infinium Excel Infinium FPYCEEMDLY FTC Employee Master Specific Action to be FTP ITT Infinium Infinium FPYCGLID FTC GL taken 5 Approvals Approved By: Approved By: Provider TSA Functional Lead Receiver TSA Functional Lead Executive Representative: Executive Representative: Provider TSA Manager Receiver TSA Manager SCHEDULE BA6 SERVICES TSA ANNEX FOR AXMINSTER SERVICE OWNER All service matters and general inquiries regarding this service should be directed to be sent out to FTC ITT Infinium Infinium FPYCGLIG Goulds GL to be FTP ITT Infinium Infinium NPYCCIM1ST Xxxxxx’x Full Employee Master Update To Cim ITT Infinium Xxxxxx XPECJHUP Send file to Xxxxxxx Xxxx Xxxxxxx Infinium Xxxx Xxxxxxx XECJHLT Xxxx Xxxxxxx Eligbility Xxxx Xxxxxxx Infinium Xxxx Xxxxxxx XPYCHCK01 Receive Long Term Care file Xxxx Xxxxxxx Xxxx Xxxxxxx Infinium Receive Long Term Care Billing file Xxxx Xxxxxxx Xxxx Xxxxxxx Infinium XPYCJH07 Receive life plus file Xxxx Xxxxxxx Xxxx Xxxxxxx Infinium XPYCJH08 Upload Life Plus file Xxxxx Infinium Xxxxx XPYPRUDEM Send Prudential Demographics Systems Prudential Infinium Prudential XPYP880D, 881D, 882D, 883D Prudential Systems Demographics(ENI, CAP, CMC, ECI) Prudential Infinium Prudential XYCRME Receive and process autotime — car allowance Runzheimer Runzheimer Infinium XRCSBP Xxxxx Xxxxxx EMAIL ADDRESSES Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx XRCSBP Xxxxx Xxxxxx PARTICIPANTS Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx XPYSBRES1 Receive Xxxxx Xxxxxx Restricted Xxxxx the following service owners: Name Title Phone e-mail Service Provider Lowara UK Ltd. Xxxxxx Xxxxx General Manager +00(0) 0000 000000 Xxxxxx.Xxxxx@xxxxxxxx.xxx Service Recipient ITT Industries Ltd. Xxxx Xxxxxx Infinium CCUCPWDR Re-send check recon to bank Xxxxx Fargo Infinium Xxxxx Fargo XPYCCTACH Payroll ACH Xxxxx Fargo Infinium Xxxxx Fargo XPYCWFREC CLP to receive check recon file from Xxxxx Fargo Xxxxx Fargo Xxxxx Fargo Infinium XPYCWFREC Receive Check recon Xxxxx Fargo Xxxxx Fargo Infinium ATTACHMENT B Following are the incident priorities and expected resolution target times: Priority Accept Resolve Incidents Xxxxxx 00 xxxx 0 xx Xxxx 0 xx 4 hrs Medium 2 hrs 8 hrs Low 4 hrs 48 hrs Priority of Incidents Urgent: System/Component or Program is inoperable, Multiple users effected. No alternatives or backup is available. High: Single user with a System/Component or Program that is inoperable. Component degraded with limited access or functionality. A Workaround is available. Medium: Job functions can be performed with some restricted functionality. Training, questions or concerns need to be addressed but production is not affected. Low: Attention is needed to assist in non-critical situations. A workaround is available.General Manager +00(0) 0000 000000 Xxxx.Xxxxxx@xxx.xxx PARTIES TO THE AGREEMENT

Appears in 1 contract

Samples: The Agreement (ITT Corp)

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Additional Pricing. Hourly Rate for Services Not Specified but Provided by Service Provider Employees (including but not limited to modifications, consulting, exit strategy development, transition, etc.) are documented below. Such services will be provided solely at the Service Provider’s discretion. Service Provider is not obligated to provide additional services not specified in this agreement. The employee category is defined by the Service Provider. The rates documented below shall be commercially reasonable and designated by the Service Provider, closest to its current cost to provide the service. The hourly rates below include the 4.5% amount for inflation each year. These rates apply to internal Service Provider employees only, and should external resources be required, the costs for those external resources will be reviewed with the Service Receiver prior to execution of the project. Additional Pricing Rates (All in USD) Location Low Medium High USA $ 75 $ 100 $ 000 Xxxxxx $ 35 $ 46 $ 58 Mexico $ 19 $ 25 $ 31 Sweden $ 75 $ 100 $ 125 23 ATTACHMENT A Inbound Interfaces: Interface Name Program Source Destination Name Business Purpose Vendor Source System Destination System XYCISPACPU XYCISPAC Dependents ACS Infinium ACS ACS Salary ISP and Pension ACS Infinium ACS Create ADP Tax Journal ADP Infinium ADP Maintain ADP Tax Controls ADP Infinium ADP ADP Periodic & Qtrly File Downld ADP Infinium ADP ADP Balance Report ADP Infinium ADP Refresh ADP Employee Number ADP Infinium ADP Unemployement emps Xxxxxxx Infinium Xxxxxxx US_RELOWAGE_UPDATE.CARTUS CARTUS Infinium CARTUS Send Cartus Receipt of gr CARTUS Infinium CARTUS Concur — Employee Master File Feed Concur Infinium Concur Employee information Concur Infinium Concur Expense FTP Employee information Concur Infinium Concur Export Employees to Concur Concur Infinium Concur US Bank — Concur Travel Concur Infinum Concur Garnishments County Government Infinium County Government Empire Eligbility and HDHP Mellon pass thru Empire/Blue Infinium Empire/Blue 800 EVHR employee Infinium Data feed to (800)(Kronos) System ITT Infinium Kronos Employee feed 500 ITT Infinium Xxxxxx Xxxxxx’x Full Employee Master Update To Cim ITT Infinium Xxxxxx Download Employee Date to IPG -Daily (ER 810 92SHR) ITT Infinium Goulds Interface Name Program Name Business Purpose Vendor Source System Destination System Prudential Demographics 880 Prudential Infinium Prudential Prudential Demographics 881 Prudential Infinium Prudential Send Prudential Demographics Systems Prudential Infinium Prudential Prudential Systems Demographics(ENI, CAP, CMC, ECI) Prudential Infinium Prudential Cobra — New Hire SHPS Infinium SHPS FSA — Deduction feed to SHPS SHPS Infinium SHPS Stock Options Eligibility Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx Xxxxx Xxxxxx CODES FILE Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx Xxxxx Xxxxxx EMAIL ADDRESSES Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx Xxxxx Xxxxxx PARTICIPANTS Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx New Hire State of Indiana Infinium State of Indiana WebMD ELIGIBILITY WebMD Infinium WebMD FTP CCUSECHD2 — Well Fargo password change Xxxxx Fargo Infinium Xxxxx Fargo CLP to send payroll ACH file to Xxxxx Fargo Xxxxx Fargo Infinium Xxxxx Fargo CLP to run entire Xxxxx Fargo pos pay process Xxxxx Fargo Infinium Xxxxx Fargo modified International ACH file for ALL of CANADA Xxxxx Fargo Infinium Xxxxx Fargo Direct deposit transmission Xxxxx Fargo Infinium Xxxxx Fargo Send Check Recon to bank Xxxxx Fargo Infinium Xxxxx Fargo Re-send check recon to bank Xxxxx Fargo Infinium Xxxxx Fargo Payroll ACH Xxxxx Fargo Infinium Xxxxx Fargo Interface Name Program Name Business Purpose Vendor Source System Destination System Active Directory ITT Infinium ITT HM Update Health Mast — Defense Companies ITT — HM Infinium HM Hyperion Planning — Build Transmission file ITT Hyperion Infinium Hyperion SAP AUTO PAY Benefit Deductions sent to Seneca Fall SAP system ITT SAP Infinium SAP P2P Send file to Xxxxxxx Xxxx Xxxxxxx Infinium Xxxx Xxxxxxx Xxxx Xxxxxxx Eligbility Xxxx Xxxxxxx Infinium Xxxx Xxxxxxx 401K Feedback file from XX Xxxxxx XX Xxxxxx Infinum XX Xxxxxx KAISER ELIGIBILITY Kaiser Permanete Infinium Kaiser Permanete Transmit file to Life Plus for Xxxxx Xxxxx Infinium Xxxxx Upload Life Plus file Xxxxx Infinium Xxxxx LifePlus Eligibility Xxxxx Infinium Xxxxx HSA Send Extract File From Robot Job Mellon Infinium Mellon Medco Prescription Merck Medco Infinium Merck Medco Metlife ltd/std mth — GL Advices Metlife Advices Infinium Metlife Metlife LTD/STD ( Menu option) Metlife Advices Infinium Metlife Metlife Dental Metlife Dental Infinium Metlife Dental Print Voluntary Accident Monthly report data National Union Fire Infinum National Union Fire PACIFICARE ELIG PACIFICARE Infinium PACIFICARE Prudential Loans Systems Prudential Infinium Prudential ENI Prudential Dollar Send — 800 Prudential Infinium Prudential CAP Prudential Dollar Send -881 Prudential Infinium Prudential ECI Prudential Dollar Send — 883 Prudential Infinium Prudential Interface Name Program Name Business Purpose Vendor Source System Destination System AC ISP Rate change file ACS ACS Infinium CPEGHERH CPEGHERU CPEGSERA Dependents ACS Infinium ACS ACS Salary ISP and Pension ACS Infinium ACS Create ADP Tax Journal ADP Infinium ADP ADP Qtrly Unempl Process ADP ADP Infiniium GL Maintain ADP Tax Controls ADP Infinium ADP ADP Periodic & Qtrly File Downld ADP Infinium ADP ADP Balance Report ADP Infinium ADP Refresh ADP Employee Number ADP Infinium ADP SAVINGS BOND CONT FL BANK OF CANADA Infinium BANK OF CANADA Unemployement emps Xxxxxxx Infinium Xxxxxxx To update Infinium HR; contains pension data Buck Buck Infinium XPYCCT200 Load and List wage request file from Cartus CARTUS CARTUS Infinium XPYCCT200C Load Cartus file and process-batch job CARTUS CARTUS Infinium XPYCCT200P Bring in Cartus Wage Request file CARTUS CARTUS Infinium XPYCCT300C Load Cartus Gross Ups CARTUS CARTUS Infinium XYGCONCUR US_RELOWAGE_UPDATE.CARTUS CARTUS Infinium CARTUS Send Cartus Receipt of gr CARTUS Infinium CARTUS 27 Interface Name Program Name Business Purpose Vendor Source System Destination System Re-Apply Concur (PYPME History) to Payroll Concur Concur Infinium XCHGLDEMP Concur — Load Employees from INFIN Concur Concur Infinium FPYCEEMTIN XYCEEMTIN XCHCCRTPAY Expense transations Concur Concur Infinium XYCEEMTIN CONCUR — travel process expense records Concur Concur Infinium FPYCBGFTP Concur- Employee Master File Feed Concur Infinium Concur Employee information Concur Infinium Concur E-Xpense FTP Employee information Concur Infinium Concur Export Employees to Concur Concur Infinium Concur US Bank — Concur Travel Concur Infinum Concur Garnishments County Government Infinium County Government Empire Eligbility and HDHP Mellon pass thru Empire/Blue Infinium Empire/Blue Labor feed 800 Infinium B&G Infinium NPYCCAFTP Labor feed CQC Infinium Canada Infinium FPYCKINT Canadian Kronos Labor interface to Infinium Infinium Canada Krono Infinium FPYCCPSFTP Labor To Daily Time (CPSAL) Infinium CPSAL Infinium FPYCFFSFTP Labor Load (FFSAL) Infinium FFSAL Infinium FPYCFISFTP Labor Load(FISALLoad (FISAL) Infinium FISAL Infinium Program Source Destination Name Business Purpose Vendor System System FPYCFTFTP Labor feed 831 Infinium FLOBW Infinium FPYCJOFTP Labor feed 800 Infinium Flojet Infinium FPYCFLSFTP labor laod(FLSAL) Infinium FLSAL Infinium FPYCGPFTP6 Labor Load (GPH9V) Infinium G9H Infinium FPYCGPFTP3 Labor feed 810 load (GPH9W) Infinium Xxxxx Pumps - EVZ G9H Infinium FPYCGPFTPA Labor feed 835 Infinium Xxxxx Pumps - WTG -WTG Infinium FPYCHTFTP Labor feed 800 Infinium Heat Infinium ? Labor feed 905 After Posting CL-Create GL Interface Files Infinium Koni Xxx Infinium FPYCKBSFTP Labor feed for Olympic Infinium Olympic Time(LEOSAL) Infinium FPYCPISFTP LEOSAL Infinium Time(XXXXX) Infinium XXXXX Infinium FPYCRUHR Interface Name Program Name Business Purpose Vendor Source System Destination System Labor feed 860 Infinium Rule Hr Infinium FPYCRUSAL Labor feed 860 Infinium Rule Xxx Infinium FPYCWPCFTP Time(WPC) Infinium WCP Infinium CPYCBIWHR Labor Load (BIWHRTime(WEDBW) Infinium BIWHR WEDBW Infinium Program Source Destination Name Business Purpose Vendor System System XPEGPR Promotions Infinium Excel Infinium XPEGSC3 Salary Changes Infinium Excel Infinium FPYCEEMDLY FTC Employee Master to be FTP ITT Infinium Infinium FPYCGLID FTC GL FTCGL to be sent out to FTC ITT Infinium Infinium FPYCGLIG Goulds GL to be FTP ITT Infinium Infinium NPYCCIM1ST Xxxxxx’x Full Employee Master Update To Cim Goulds Flowtronex GL to be FTP ITT Infinium Xxxxxx XPECJHUP Infinium Creates and Builds GL recs for a Cycle code ITT Infinium Infinium Employee information 800 ITT Infinium B&G Kronos employee download CQC ITT Infnium Canadian companies Generic GL Interface File ITT Infinium Infinium Active Directory ITT Infinium ITT FLYGT EMP FEED ITT — FLYGT Infinium FLYGT HM Update Health Mast — Defense Companies ITT — HM Infinium HM Hyperion Planning- Build Transmission file ITT Hyperion Infinium Hyperion SAP AUTO PAY Benefit Deductions sent to Seneca Fall SAP system ITT SAP Infinium SAP P2P Send file to Xxxxxxx Xxxx Xxxxxxx Infinium Xxxx Xxxxxxx XECJHLT Xxxx Xxxxxxx Eligbility Xxxx Xxxxxxx Infinium Xxxx Xxxxxxx XPYCHCK01 Receive Long Term Care file Xxxx Xxxxxxx Xxxx Xxxxxxx Infinium Receive Long Term LongTerm Care Billing file Xxxx Xxxxxxx Xxxx Xxxxxxx Infinium XPYCJH07 Copy from Tape J&HKVI data to file XPYPJHI Xxxx Xxxxxxx Xxxx Xxxxxxx Infinium Receive life plus file Xxxx Xxxxxxx Xxxx Xxxxxxx Infinium XPYCJH08 Upload 401K Feedback file from XX Xxxxxx XX Xxxxxx Infinum XX Xxxxxx 401K Hourly to XX Xxxxxx XX Xxxxxx XX Xxxxxx Infinium KAISER ELIGIBILITY Kaiser Permanete Infinium Kaiser Permanete Transmit file to Life Plus file for Xxxxx Xxxxx Infinium Xxxxx XPYPRUDEM Send Prudential Demographics Systems Prudential Life Plus Eligibility Xxxxx Infinium Prudential XPYP880D, 881D, 882D, 883D Prudential Systems Demographics(ENI, CAP, CMC, ECIXxxxx Receive Life Plus Input File Xxxxx Xxxxx Infinium Interface Name Program Name Business Purpose Vendor Source System Destination System Medco Prescription Merck Medco Infinium Merck Medco Metlife ltd/std mth — GL Advices Metlife Advices Infinium Metlife Metlife LTD/STD ( Menu option) Prudential Metlife Advices Infinium Prudential XYCRME Metlife Metlife Dental Metlife Dental Infinium Metlife Dental Print Voluntary Accident Monthly report data National Union Fire Infinum National Union Fire PACIFICARE ELIG PACIFICARE Infinium PACIFICARE Receive and process autotime — car allowance Runzheimer Runzheimer Infinium XRCSBP Receive and process Can AT — car allowance Runzheimer Runzheimer Infinium Re-Apply Runzheimer (PYPME History) to Payroll Runzheimer Runzheimer Infinium Cobra — New Hire SHPS Infinium SHPS FSA — Deduction feed to SHPS SHPS Infinium SHPS Stock Options Eligibility Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx Xxxxx Xxxxxx CODES FILE Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx Xxxxx Xxxxxx EMAIL ADDRESSES Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx XRCSBP Xxxxx Xxxxxx PARTICIPANTS Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx XPYSBRES1 Receive Xxxxx Xxxxxx Options Xxxxx Xxxxxx Xxxxx Xxxxxx Infinium Receive Xxxxx Xxxxxx Restricted Xxxxx Xxxxxx Xxxxx Xxxxxx Infinium CCUCPWDR New Hire State of Indiana Infinium State of Indiana United Way Upload to PYPDE United Way United Way Infinium WebMD ELIGIBILITY WebMD Infinium WebMD FTP CCUSECHD2 — Well Fargo password change Xxxxx Fargo Infinium Xxxxx Fargo CLP to send payroll ACH file to Xxxxx Fargo Xxxxx Fargo Infinium Xxxxx Fargo CLP to run entire Xxxxx Fargo pos pay process Xxxxx Fargo Infinium Xxxxx Fargo modified International ACH file for ALL of CANADA Xxxxx Fargo Infinium Xxxxx Fargo Direct deposit transmission Xxxxx Fargo Infinium Xxxxx Fargo Send Check Recon to bank Xxxxx Fargo Infinium Xxxxx Fargo Re-send check recon to bank Xxxxx Fargo Infinium Xxxxx Fargo XPYCCTACH Payroll ACH Xxxxx Fargo Infinium Xxxxx Fargo XPYCWFREC CLP to receive check recon file from Xxxxx Fargo Xxxxx Fargo Xxxxx Fargo Infinium XPYCWFREC Receive Check recon Xxxxx Fargo Xxxxx Fargo Infinium ATTACHMENT B Following are the incident priorities and expected resolution target times: Priority Accept Resolve Incidents Xxxxxx 00 xxxx 0 xx Xxxx 0 xx 4 hrs Medium 2 hrs 8 hrs Low 4 hrs 48 hrs Priority of Incidents Urgent: System/Component or Program is inoperable, Multiple users effected. No alternatives or backup is available. High: Single user with a System/Component or Program that is inoperable. Component degraded with limited access or functionality. A Workaround is available. Medium: Job functions can be performed with some restricted functionality. Training, questions or concerns need to be addressed but production is not affected. Low: Attention is needed to assist in non-critical situations. A workaround is available.Infinium

Appears in 1 contract

Samples: The Agreement (ITT Corp)

Additional Pricing. Hourly Rate for Services Not Specified but Provided by Service Provider Employees (including but not limited to modifications, consulting, exit strategy development, transition, etc.) are documented below. Such services will be provided solely at the Service Provider’s discretion. Service Provider is not obligated to provide additional services not specified in this agreement. The employee category is defined by the Service Provider. The rates documented below shall be commercially reasonable and designated by the Service Provider, closest to its current cost to provide the service. The hourly rates below include the 4.5% amount for inflation each year. These rates apply to internal Service Provider employees only, and should external resources be required, the costs for those external resources will be reviewed with the Service Receiver prior to execution of the project. Additional Pricing Rates (All in USD) Location Low Medium High USA $ 75 $ 100 $ 000 Xxxxxx $ 35 $ 46 $ 58 Mexico $ 19 $ 25 $ 31 Sweden $ 75 $ 100 $ 125 23 ATTACHMENT A Inbound Interfaces: Program Source Destination Name Business Purpose Vendor System System XRCISPDP Dependents ACS Infinium ACS XYCISP XYCISP2 ACS Salary ISP and Pension ACS Infinium ACS XPRCADPCHK Create ADP Tax Journal ADP Infinium ADP XPRGMADPC Maintain ADP Tax Controls ADP Infinium ADP XPYCADPDWN ADP Periodic & Qtrly File Downld ADP Infinium ADP XPYGADPBAL ADP Balance Report ADP Infinium ADP XPYGADPCHG Refresh ADP Employee Number ADP Infinium ADP XECBRUC Unemployement emps Xxxxxxx Infinium Xxxxxxx US RELOWAGE UPDATE.CARTUS CARTUS Infinium CARTUS XPYPCTWRC Send Cartus Receipt of gr CARTUS Infinium CARTUS XPYCEEMT Concur - Employee Master File Feed Concur Infinium Concur TEG002C Employee information Concur Infinium Concur E-Xpense XPYCEEMT FTP Employee information Concur Infinium Concur XCHCEXTEMP Export Employees to Concur Concur Infinium Concur US Bank - ConcurTravel Concur Infinium Concur Garnishments County Government Infinium County Government XECEMED Empire Eligbility and HDHP Mellon pass thru Empire/Blue Infinium Empire/Blue 800 EVHR employee Infinium Data ITT Infinium Kronos XPYGKRONOS feed to (800) (Kronos) System NPYPCIMA Employee feed 500 ITT Infinium Xxxxxx Xxxxxx’x Full Employee Master NPYCCIM1ST Update To Cim ITT Infinium Xxxxxx Download Employee Date to IPG XYCEEMIPG - Daily (ER 810 92SHR) ITT Infinium Goulds Program Source Destination Name Business Purpose Vendor System System XPYG880D Prudential Demographics 880 Prudential Infinium Prudential XPYG881D Prudential Demographics 331 Prudential Infinium Prudential XPYPRUDEM Send Prudential Demographics Prudential Infinium Prudential Systems XPYP880D, 881D, Prudential Systems Prudential Infinium Prudential 882D,883D Demographics (ENI, CAP, CMC, ECI) XECNHC Cobra - New Hire SHPS Infinium SHPS XRCFSA FSA - Deduction feed to SHPS SHPS Infinium SHPS XPYCSBBLD Stock Options Eligibility Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx XRCSBP Xxxxx Xxxxxx CODES FILE Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx XRCSBP Xxxxx Xxxxxx EMAIL ADDRESSES Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx XRCSBP Xxxxx Xxxxxx PARTICIPANTS Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx XPEGNH New Hire State of Indiana Infinium State of Indiana XPEGWEBMD WebMD ELIGIBILITY WebMD Infinium WebMD CCHCPWFTP FTP CCUSECHD2-Well Fargo Xxxxx Fargo Infinium Xxxxx Fargo password change XPYCWFPAY CLP to send payroll ACH file Xxxxx Fargo Infinium Xxxxx Fargo to Xxxxx Fargo XPYCWFPOS CLP to run entire Xxxxx Fargo Xxxxx Fargo Infinium Xxxxx Fargo pos pay process XYGEXTCA modified International ACH Xxxxx Fargo Infinium Xxxxx Fargo file for ALL of CANADA NWBPAYTRN Direct deposit transmission Xxxxx Fargo Infinium Wells Fargo NWBCHK01 Send Check Recon to bank Wells Fargo Infinium Wells Fargo CCUCPWDR Re-send check recon to bank Wells Fargo Infinium Wells Fargo XPYCCTACH Payroll ACH Wells Fargo Infinium Wells Fargo Program Source Destination Name Business Purpose Vendor System System XRCECEMP1 Active Directory ITT Infinium ITT XEMGP2E HM Update Health Mast - Defense Companies ITT - HM Infinium HM XPEGHYPR Hyperion Planning - Build Transmission file ITT Hyperion Infinium Hyperion XPYGMXLP SAP AUTO PAY Benefit Deductions sent to Seneca Fall SAP system ITT SAP Infinium SAP P2P XPECJHUP Send file to Hancock John Hancock Infinium John Hancock XECJHLT John Hancock Eligibility John Hancock Infinium John Hancock NEW Development 401K Feedback file from JP Morgan JP Morgan Infinium JP Morgan XECKMED KAISER ELIGIBILITY Kaiser Permanete Infinium Kaiser Permanete XECUBSOUT Transmit file to Life Plus for Marsh Marsh Infinium Marsh XPYCJH08 Upload Life Plus file Marsh Infinium Marsh XECLP LifePlus Eligibility Marsh Infinium Marsh XPYCHSA2 HSA Send Extract File From Robot Job Mellon Infinium Mellon XPYCMM Medco Prescription Merck Medco Infinium Merck Medco XPRCMLE Metlife ltd/std mth - GL Advices Metlife Advices Infinium Metlife XPRCML5SGL Metlife LTD/STD (Menu option) Metlife Advices Infinium Metlife XRCMETDTF Metlife Dental Metlife Dental Infinium Metlife Dental XRGVA1 XRGVA3 XRGVA4 Print Voluntary Accident Monthly report data National Union Fire Infinum National Union Fire XECPMED PACIFICARE ELIG PACIFICARE Infinium PACIFICARE XPYPRURL1 Prudential Loans Systems Prudential Infinium Prudential XPYC880O ENI Prudential Dollar Send - 800 Prudential Infinium Prudential XPYC881O CAP Prudential Dollar Send - 881 Prudential Infinium Prudential XPYC883O ECI Prudential Dollar Send - 883 Prudential Infinium Prudential Program Source Destination Name Business Purpose Vendor System System XYCISPACPU XYCISPAC AC ISP Rate change file ACS ACS Infinium XRCISPDP Dependents ACS Infinium ACS XYCISP XYCISP2 ACS Salary ISP and Pension ACS Infinium ACS XPRCADPCHK Create ADP Tax Journal ADP Infinium ADP XPRGADPQ1 ADP Qtrly Unempl Process ADP ADP Infiniium GL XPRGMADPC Maintain ADP Tax Controls ADP Infinium ADP XPYCADPDWN ADP Periodic & Qtrly File Downld ADP Infinium ADP XPYGADPBAL ADP Balance Report ADP Infinium ADP XPYGADPCHG Refresh ADP Employee Number ADP Infinium ADP XPYCCBSND SAVINGS BOND CONT FL BANK OF CANADA Infinium BANK OF CANADA XECBRUC Unemployement emps Barnett Infinium Barnett CPEGHERH CPEGHERU CPEGSERA To update Infinium HR; contains pension data Buck Buck Infinium XPYCCT200 Load and List wage request file from Cartus CARTUS CARTUS Infinium XPYCCT200C Load Cartus file and process-batch job CARTUS CARTUS Infinium XPYCCT200P Bring in Cartus Wage Request file CARTUS CARTUS Infinium XPYCCT300C Load Cartus Gross Ups CARTUS CARTUS Infinium XYGCONCUR Re-Apply Concur (PYPME History) to Payroll Concur Concur US_RELOWAGE - UPDATE.CARTUS CARTUS Infinium XCHGLDEMP Concur — Load Employees from INFIN Concur Concur CARTUS XPYPCTWRC Send Cartus Receipt of gr CARTUS Infinium FPYCEEMTIN XYCEEMTIN XCHCCRTPAY Expense transations Concur Concur Infinium XYCEEMTIN CONCUR — travel process expense records Concur Concur Infinium FPYCBGFTP Labor feed 800 Infinium B&G Infinium NPYCCAFTP Labor feed CQC Infinium Canada Infinium FPYCKINT Canadian Kronos Labor interface to Infinium Infinium Canada Krono Infinium FPYCCPSFTP Labor To Daily Time (CPSAL) Infinium CPSAL Infinium FPYCFFSFTP Labor Load (FFSAL) Infinium FFSAL Infinium FPYCFISFTP Labor Load(FISAL) Infinium FISAL Infinium CARTUS Program Source Destination Name Business Purpose Vendor System System FPYCFTFTP Labor feed 831 Infinium FLOBW Infinium FPYCJOFTP Labor feed 800 Infinium Flojet Infinium FPYCFLSFTP labor laod(FLSAL) Infinium FLSAL Infinium FPYCGPFTP6 Labor Load (GPH9V) Infinium G9H Infinium FPYCGPFTP3 Labor feed 810 Infinium Xxxxx Pumps - EVZ Infinium FPYCGPFTPA Labor feed 835 Infinium Xxxxx Pumps - WTG Infinium FPYCHTFTP Labor feed 800 Infinium Heat Infinium ? Labor feed 905 Infinium Koni Xxx Infinium FPYCKBSFTP Labor feed for Olympic Infinium Olympic Infinium FPYCPISFTP Time(XXXXX) Infinium XXXXX Infinium FPYCRUHR Labor feed 860 Infinium Rule Hr Infinium FPYCRUSAL Labor feed 860 Infinium Rule Xxx Infinium FPYCWPCFTP Time(WPC) Infinium WCP Infinium CPYCBIWHR Labor Load (BIWHR) Infinium BIWHR Infinium Program Source Destination Name Business Purpose Vendor System System XPEGPR Promotions Infinium Excel Infinium XPEGSC3 Salary Changes Infinium Excel Infinium FPYCEEMDLY FTC Employee Master to be FTP ITT Infinium Infinium FPYCGLID FTC GL to be sent out to FTC ITT Infinium Infinium FPYCGLIG Goulds GL to be FTP ITT Infinium Infinium NPYCCIM1ST Xxxxxx’x Full Employee Master Update To Cim ITT Infinium Xxxxxx XPECJHUP Send file to Xxxxxxx Xxxx Xxxxxxx Infinium Xxxx Xxxxxxx XECJHLT Xxxx Xxxxxxx Eligbility Xxxx Xxxxxxx Infinium Xxxx Xxxxxxx XPYCHCK01 Receive Long Term Care file Xxxx Xxxxxxx Xxxx Xxxxxxx Infinium Receive Long Term Care Billing file Xxxx Xxxxxxx Xxxx Xxxxxxx Infinium XPYCJH07 Receive life plus file Xxxx Xxxxxxx Xxxx Xxxxxxx Infinium XPYCJH08 Upload Life Plus file Xxxxx Infinium Xxxxx XPYPRUDEM Send Prudential Demographics Systems Prudential Infinium Prudential XPYP880D, 881D, 882D, 883D Prudential Systems Demographics(ENI, CAP, CMC, ECI) Prudential Infinium Prudential XYCRME Receive and process autotime — car allowance Runzheimer Runzheimer Infinium XRCSBP Xxxxx Xxxxxx EMAIL ADDRESSES Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx XRCSBP Xxxxx Xxxxxx PARTICIPANTS Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx XPYSBRES1 Receive Xxxxx Xxxxxx Restricted Xxxxx Xxxxxx Xxxxx Xxxxxx Infinium CCUCPWDR Re-send check recon to bank Xxxxx Fargo Infinium Xxxxx Fargo XPYCCTACH Payroll ACH Xxxxx Fargo Infinium Xxxxx Fargo XPYCWFREC CLP to receive check recon file from Xxxxx Fargo Xxxxx Fargo Xxxxx Fargo Infinium XPYCWFREC Receive Check recon Xxxxx Fargo Xxxxx Fargo Infinium ATTACHMENT B Following are the incident priorities and expected resolution target times: Priority Accept Resolve Incidents Xxxxxx 00 xxxx 0 xx Xxxx 0 xx 4 hrs Medium 2 hrs 8 hrs Low 4 hrs 48 hrs Priority of Incidents Urgent: System/Component or Program is inoperable, Multiple users effected. No alternatives or backup is available. High: Single user with a System/Component or Program that is inoperable. Component degraded with limited access or functionality. A Workaround is available. Medium: Job functions can be performed with some restricted functionality. Training, questions or concerns need to be addressed but production is not affected. Low: Attention is needed to assist in non-critical situations. A workaround is available.Destination

Appears in 1 contract

Samples: The Agreement (Exelis Inc.)

Additional Pricing. Hourly Rate for Services Not Specified but Provided by Service Provider Employees (including but not limited to modifications, consulting, exit strategy development, transition, etc.) are documented below. Such services will be provided solely at the Service Provider’s discretion. Service Provider is not obligated to provide additional services not specified in this agreement. The employee category is defined by the Service Provider. The rates documented below shall be commercially reasonable and designated by the Service Provider, closest to its current cost to provide the service. The hourly rates below include the 4.5% amount for inflation each year. These rates apply to internal Service Provider employees only, and should external resources be required, the costs for those external resources will be reviewed with the Service Receiver prior to execution of the project. Additional Pricing Rates (All in USD) Location Low Medium High USA $ 75 $ 100 $ 000 Xxxxxx $ 35 $ 46 $ 58 Mexico $ 19 $ 25 $ 31 Sweden $ 75 $ 100 $ 125 ATTACHMENT A Interface Name Program Source Destination Name Business Purpose Vendor Source System Destination System XYCISPACPU XYCISPAC AC ISP Rate change file ACS ACS Infinium CPEGHERH CPEGHERU CPEGSERA To update Infinium HR; contains pension data Buck Buck Infinium XPYCCT200 Load and List wage request file from Cartus CARTUS CARTUS Infinium XPYCCT200C Load Cartus file and process-batch job CARTUS CARTUS Infinium XPYCCT200P Bring in Cartus Wage Request file CARTUS CARTUS Infinium XPYCCT300C Load Cartus Gross Ups CARTUS CARTUS Infinium XYGCONCUR Re-Apply Concur (PYPME History) to Payroll Concur Concur Infinium XCHGLDEMP Concur — Load Employees from INFIN Concur Concur Infinium FPYCEEMTIN XYCEEMTIN XCHCCRTPAY Expense transations Concur Concur Infinium XYCEEMTIN CONCUR — travel process expense records Concur Concur Infinium FPYCBGFTP Labor feed 800 Infinium B&G Infinium NPYCCAFTP Labor feed CQC Infinium Canada Infinium FPYCKINT Canadian Kronos Labor interface to Infinium Infinium Canada Krono Infinium FPYCCPSFTP Labor To Daily Time (CPSAL) Infinium CPSAL Infinium FPYCFFSFTP Labor Load (FFSAL) Infinium FFSAL Infinium FPYCFISFTP Labor Load(FISAL) Infinium FISAL Infinium Interface Name Program Source Destination Name Business Purpose Vendor Source System Destination System FPYCFTFTP Labor feed 831 Infinium FLOBW Infinium FPYCJOFTP Labor feed 800 Infinium Flojet Infinium FPYCFLSFTP labor laod(FLSAL) Infinium FLSAL Infinium FPYCGPFTP6 Labor Load (GPH9V) Infinium G9H Infinium FPYCGPFTP3 Labor feed 810 Infinium Xxxxx Pumps - EVZ Infinium FPYCGPFTPA Labor feed 835 Infinium Xxxxx Pumps - WTG Infinium FPYCHTFTP Labor feed 800 Infinium Heat Infinium ? Labor feed 905 Infinium Koni Xxx Infinium FPYCKBSFTP Labor feed for Olympic Infinium Olympic Infinium FPYCPISFTP Time(XXXXX) Infinium XXXXX Infinium FPYCRUHR Labor feed 860 Infinium Rule Hr Infinium FPYCRUSAL Labor feed 860 Infinium Rule Xxx Infinium FPYCWPCFTP Time(WPC) Infinium WCP Infinium CPYCBIWHR Labor Load (BIWHR) Infinium BIWHR Infinium 11 Interface Name Program Source Destination Name Business Purpose Vendor Source System Destination System XPEGPR Promotions Infinium Excel Infinium XPEGSC3 Salary Changes Infinium Excel Infinium FPYCEEMDLY FTC Employee Master to be FTP ITT Infinium Infinium FPYCGLID FTC GL to be sent out to FTC ITT Infinium Infinium FPYCGLIG Goulds GL to be FTP ITT Infinium Infinium NPYCCIM1ST Xxxxxx’x Full Employee Master Update To Cim ITT Infinium Xxxxxx XPECJHUP Send file to Xxxxxxx Xxxx Xxxxxxx Infinium Xxxx Xxxxxxx XECJHLT Xxxx Xxxxxxx Eligbility Xxxx Xxxxxxx Infinium Xxxx Xxxxxxx XPYCHCK01 Receive Long Term Care file Xxxx Xxxxxxx Xxxx Xxxxxxx Infinium Receive Long Term Care Billing file Xxxx Xxxxxxx Xxxx Xxxxxxx Infinium XPYCJH07 Receive life plus file Xxxx Xxxxxxx Xxxx Xxxxxxx Infinium XPYCJH08 Upload Life Plus file Xxxxx Infinium Xxxxx XPYPRUDEM Send Prudential Demographics Systems Prudential Infinium Prudential XPYP880D, 881D, 882D, 883D Prudential Systems Demographics(ENI, CAP, CMC, ECI) Prudential Infinium Prudential XYCRME Receive and process autotime — car allowance Runzheimer Runzheimer Infinium XRCSBP Xxxxx Xxxxxx EMAIL ADDRESSES Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx XRCSBP Xxxxx Xxxxxx PARTICIPANTS Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx XPYSBRES1 Receive Xxxxx Xxxxxx Restricted Xxxxx Xxxxxx Xxxxx Xxxxxx Infinium CCUCPWDR Re-send check recon to bank Xxxxx Fargo Infinium Xxxxx Fargo XPYCCTACH Payroll ACH Xxxxx Fargo Infinium Xxxxx Fargo XPYCWFREC CLP to receive check recon file from Xxxxx Fargo Xxxxx Fargo Xxxxx Fargo Infinium XPYCWFREC Receive Check recon Xxxxx Fargo Xxxxx Fargo Infinium ATTACHMENT B Following are the incident priorities and expected resolution target times: Priority Accept Resolve Incidents Xxxxxx 00 xxxx 0 xx Xxxx 0 xx 4 hrs Medium 2 hrs 8 hrs Low 4 hrs 48 hrs Priority of Incidents Urgent: System/Component or Program is inoperable, Multiple users effected. No alternatives or backup is available. High: Single user with a System/Component or Program that is inoperable. Component degraded with limited access or functionality. A Workaround is available. Medium: Job functions can be performed with some restricted functionality. Training, questions or concerns need to be addressed but production is not affected. Low: Attention is needed to assist in non-critical situations. A workaround is available.

Appears in 1 contract

Samples: The Agreement (ITT Corp)

Additional Pricing. Hourly Rate for Services Not Specified but Provided by Service Provider Employees (including but not limited to modifications, consulting, exit strategy development, transition, etc.) are documented below. Such services will be provided solely at the Service Provider’s discretion. Service Provider is not obligated to provide additional services not specified in this agreement. The employee category is defined by the Service Provider. The rates documented below shall be commercially reasonable and designated by the Service Provider, closest to its current cost to provide the service. The hourly rates below include the 4.5% amount for inflation each year. These rates apply to internal Service Provider employees only, and should external resources be required, the costs for those external resources will be reviewed with the Service Receiver prior to execution of the project. Additional Pricing Rates (All in USD) Location Low Medium High USA $ 75 $ 100 $ 000 Xxxxxx $ 35 $ 46 $ 58 Mexico $ 19 $ 25 $ 31 Sweden $ 75 $ 100 $ 125 22 ATTACHMENT A Inbound Interfaces: Interface Name Program Source Destination Name Business Purpose Vendor Source System Destination System XYCISPACPU XYCISPAC AC ISP Rate change file Dependents ACS Infinium ACS ACS Salary ISP and Pension ACS Infinium CPEGHERH CPEGHERU CPEGSERA To update ACS Create ADP Tax Journal ADP Infinium HR; contains pension data Buck Buck ADP Maintain ADP Tax Controls ADP Infinium XPYCCT200 Load and List wage request file from Cartus CARTUS ADP ADP Periodic & Qtrly File Downld ADP Infinium ADP ADP Balance Report ADP Infinium ADP Refresh ADP Employee Number ADP Infinium ADP Unemployement emps Xxxxxxx Infinium Xxxxxxx US_RELOWAGE_UPDATE.CARTUS CARTUS Infinium XPYCCT200C Load CARTUS Send Cartus file and process-batch job CARTUS Receipt of gr CARTUS Infinium XPYCCT200P Bring in Cartus Wage Request file CARTUS CARTUS Concur — Employee Master File Feed Concur Infinium XPYCCT300C Load Cartus Gross Ups CARTUS CARTUS Concur Employee information Concur Infinium XYGCONCUR Re-Apply Concur (PYPME History) Expense FTP Employee information Concur Infinium Concur Export Employees to Payroll Concur Concur Infinium XCHGLDEMP Concur US Bank Load Employees from INFIN Concur Travel Concur Infinum Concur Garnishments County Government Infinium FPYCEEMTIN XYCEEMTIN XCHCCRTPAY Expense transations Concur Concur County Government Empire Eligbility and HDHP Mellon pass thru Empire/Blue Infinium XYCEEMTIN CONCUR — travel process expense records Concur Concur Empire/Blue 800 EVHR employee Infinium FPYCBGFTP Labor Data feed 800 Infinium B&G Infinium NPYCCAFTP Labor feed CQC Infinium Canada Infinium FPYCKINT Canadian Kronos Labor interface to Infinium Infinium Canada Krono Infinium FPYCCPSFTP Labor To Daily Time (CPSAL800)(Kronos) Infinium CPSAL Infinium FPYCFFSFTP Labor Load (FFSAL) Infinium FFSAL Infinium FPYCFISFTP Labor Load(FISAL) Infinium FISAL Infinium Program Source Destination Name Business Purpose Vendor System System FPYCFTFTP Labor feed 831 Infinium FLOBW Infinium FPYCJOFTP Labor feed 800 Infinium Flojet Infinium FPYCFLSFTP labor laod(FLSAL) Infinium FLSAL Infinium FPYCGPFTP6 Labor Load (GPH9V) Infinium G9H Infinium FPYCGPFTP3 Labor feed 810 Infinium Xxxxx Pumps - EVZ Infinium FPYCGPFTPA Labor feed 835 Infinium Xxxxx Pumps - WTG Infinium FPYCHTFTP Labor feed 800 Infinium Heat Infinium ? Labor feed 905 Infinium Koni Xxx Infinium FPYCKBSFTP Labor feed for Olympic Infinium Olympic Infinium FPYCPISFTP Time(XXXXX) Infinium XXXXX Infinium FPYCRUHR Labor feed 860 Infinium Rule Hr Infinium FPYCRUSAL Labor feed 860 Infinium Rule Xxx Infinium FPYCWPCFTP Time(WPC) Infinium WCP Infinium CPYCBIWHR Labor Load (BIWHR) Infinium BIWHR Infinium Program Source Destination Name Business Purpose Vendor System System XPEGPR Promotions Infinium Excel Infinium XPEGSC3 Salary Changes Infinium Excel Infinium FPYCEEMDLY FTC Employee Master to be FTP ITT Infinium Infinium FPYCGLID FTC GL to be sent out to FTC Kronos Employee feed 500 ITT Infinium Infinium FPYCGLIG Goulds GL to be FTP ITT Infinium Infinium NPYCCIM1ST Xxxxxx Xxxxxx’x Full Employee Master Update To Cim ITT Infinium Xxxxxx XPECJHUP Send file Download Employee Date to Xxxxxxx Xxxx Xxxxxxx IPG -Daily ( ER 810 92SHR) ITT Infinium Xxxx Xxxxxxx XECJHLT Xxxx Xxxxxxx Eligbility Xxxx Xxxxxxx Goulds Interface Name Program Name Business Purpose Vendor Source System Destination System Prudential Demographics 880 Prudential Infinium Xxxx Xxxxxxx XPYCHCK01 Receive Long Term Care file Xxxx Xxxxxxx Xxxx Xxxxxxx Prudential Prudential Demographics 881 Prudential Infinium Receive Long Term Care Billing file Xxxx Xxxxxxx Xxxx Xxxxxxx Infinium XPYCJH07 Receive life plus file Xxxx Xxxxxxx Xxxx Xxxxxxx Infinium XPYCJH08 Upload Life Plus file Xxxxx Infinium Xxxxx XPYPRUDEM Prudential Send Prudential Demographics Systems Prudential Infinium Prudential XPYP880D, 881D, 882D, 883D Prudential Systems Demographics(ENI, CAP, CMC, . ECI) Prudential Infinium Prudential XYCRME Receive and process autotime Cobra car allowance Runzheimer Runzheimer New Hire SHPS Infinium XRCSBP SHPS FSA — Deduction feed to SHPS SHPS Infinium SHPS Stock Options Eligibility Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx Xxxxx Xxxxxx CODES FILE Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx Xxxxx Xxxxxx EMAIL ADDRESSES Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx XRCSBP Xxxxx Xxxxxx PARTICIPANTS Xxxxx Xxxxxx Infinium Xxxxx Xxxxxx XPYSBRES1 Receive New Hire State of Indiana Infinium State of Indiana WebMD ELIGIBILITY WebMD Infinium WebMD FTP CCUSECHD2 — Well Fargo password change Xxxxx Xxxxxx Restricted Fargo Infinium Xxxxx Xxxxxx Fargo CLP to send payroll ACH file to Xxxxx Xxxxxx Fargo Xxxxx Fargo Infinium CCUCPWDR Xxxxx Fargo CLP to run entire Xxxxx Fargo pos pay process Xxxxx Fargo Infinium Xxxxx Fargo modified International ACH file for ALL of CANADA Xxxxx Fargo Infinium Xxxxx Fargo Direct deposit transmission Xxxxx Fargo Infinium Xxxxx Fargo Send Check Recon to bank Xxxxx Fargo Infinium Xxxxx Fargo Re-send check recon to bank Xxxxx Fargo Infinium Xxxxx Fargo XPYCCTACH Payroll ACH Xxxxx Fargo Infinium Xxxxx Fargo XPYCWFREC CLP Interface Name Program Name Business Purpose Vendor Source System Destination System Active Directory ITT Infinium ITT HM Update Health Mast — Defense Companies ITT — HM Infinium HM Hyperion Planning — Build Transmission file ITT Hyperion Infinium Hyperion SAP AUTO PAY Benefit Deductions sent to receive check recon Seneca Fall SAP system ITT SAP Infinium SAP P2P Send file to Xxxxxxx Xxxx Xxxxxxx Infinium Xxxx Xxxxxxx Xxxx Xxxxxxx Eligbility Xxxx Xxxxxxx Infinium Xxxx Xxxxxxx 401K Feedback file from XX Xxxxxx XX Xxxxxx Infinum XX Xxxxxx KAISER ELIGIBILITY Kaiser Permanete Infinium Kaiser Permanete Transmit file to Life Plus for Xxxxx Fargo Xxxxx Fargo Infinium Xxxxx Fargo Upload Life Plus file Xxxxx Infinium XPYCWFREC Receive Check recon Xxxxx Fargo LifePlus Eligibility Xxxxx Fargo Infinium Xxxxx HSA Send Extract File From Robot Job Mellon Infinium Mellon Medco Prescription Merck Medco Infinium Merck Medco Metlife ltd/std mth — GL Advices Metlife Advices Infinium Metlife Metlife LTD/STD (Menu option) Metlife Advices Infinium Metlife Metlife Dental Metlife Dental Infinium Metlife Dental Print Voluntary Accident Monthly report data National Union Fire Infinum National Union Fire PACIFICARE ELIG PACIFICARE Infinium PACIFICARE Prudential Loans Systems Prudential Infinium Prudential ENI Prudential Dollar Send — 800 Prudential Infinium Prudential CAP Prudential Dollar Send — 881 Prudential Infinium Prudential ECI Prudential Dollar Send — 883 Prudential Infinium Prudential ATTACHMENT B Following are The following table documents the incident priorities and expected resolution target timesprocess day for the in-scope pay cycles: Priority Accept Resolve Incidents Xxxxxx 00 xxxx 0 xx Xxxx 0 xx 4 hrs Medium 2 hrs 8 hrs Low 4 hrs 48 hrs Priority of Incidents Urgent: System/Component or Program is inoperableEMPLOYER CYCLE CODE NAME FREQ Paid Lag Paid Current Process Day NEWCO Required By GOULDS PUMPS CANADA (IPG) CGOBW BI WEEKLY CGO B X Pay Week - Monday ITTCO Mon - 2pm ONTARIO PRO SERVICES CENTER CONBW BI WEEKLY CON B X Pay Week - Monday ITTCO Mon - 2pm ITT XXXXXX BIWBW BIW BI WEEKLY B X Pay Week - Tuesday ITTCO Tues - 2pm ITT XXXXXX BIWHR BIW HOURLY B X Pay Week - Tuesday ITTCO Tues - 2pm ITT XXXXXX BWCAN BI WEEKLY XXXXXX B X Pay Week - Monday ITTCO Tues - 2pm ITT XXXXXX HRCAN XXXXXX HOURLY EMPLOYEES B X Pay Week - Tuesday ITTCO Tues - 2pm ITT VEAM, Multiple users effectedLLC BWVEA VEAM SALARY B X Pay Week - Monday ITTCO Tues - 2pm ITT VEAM, LLC HRVEA HOURLY VEAM B X Pay Week - Monday ITTCO Tues - 2pm ITT CORPORATION BWIND ITT INDUSTRIES BI-WEEKLY B X Pay Week - Tuesday Unknown Tues - 2pm COMPUTER & EQUIP LEASING CORP CELBW COMPUTER & EQUIP LEASING B X Non Pay Week - Friday Unknown Tues - 2pm ITT TRANSPORTATION XXXX XXXX XXXXX XXX XX X X Non Pay Week - Friday Unknown Tues - 2pm ITT FLUID TECHNOLOGY AERHR AEROSPACE HOURLY AH W X Pay Week - Monday ITTCO Tues - 2pm ITT FLUID TECHNOLOGY AESAL AEROSPACE SALARY AP B X Pay Week - Monday ITTCO Tues - 2pm ITT FLUID TECHNOLOGY AMOHR AMORY HOURLY FH W X Pay Week - Monday ITTCO Tues - 2pm ITT FLUID TECHNOLOGY AMSAL AMORY SALARY FS B X Pay Week - Tuesday ITTCO Tues - 2pm EMPLOYER CYCLE CODE NAME FREQ Paid Lag Paid Current Process Day NEWCO Required By ITT FLUID TECHNOLOGY CTBW C’TREAT BW B X Non Pay Week -Friday ITTCO Tues -2pm ITT FLUID TECHNOLOGY EVHR ENG VALVES HOURLY W X Pay Week -Monday ITTCO Tues -2pm ITT FLUID TECHNOLOGY EVSAL ENG VALVES SALARY EV B X Non Pay Week -Friday ITTCO Tues -2pm ITT FLUID TECHNOLOGY GRSAL GRINDEX SALARY GR B X Non Pay Week -Friday Unknown Tues -2pm ITT FLUID TECHNOLOGY MFCBW MOTION FLOW CONTROL SALARY B X Pay Week -Tuesday ITTCO Tues -2pm ITT FLUID TECHNOLOGY SHBW SHEROTEC BW B X Non Pay Week -Friday Unknown Tues -2pm ITT FLUID TECHNOLOGY SHHR SHEROTEC HOURLY ST W X Pay Week -Monday Unknown Tues -2pm ITT FLUID TECHNOLOGY WTBW WET B X Pay Week -Monday Unknown Tues -2pm ITT GOULDS PUMPS CARBN CARBON INDUSTRIES B X Non Pay Week -Friday ITTCO Tues -2pm ITT GOULDS PUMPS EVZHR DIV-IPG, UNITS XX,XX,QU WEEKLY W X Pay Week -Monday ITTCO Tues -2pm ITT GOULDS PUMPS H9WPS PRO SHOP SALARY TX-BI-WEEKLY B X Pay Week -Monday ITTCO Tues -2pm ITT GOULDS PUMPS PROBW BI WEEKLY CYCLE B X Non Pay Week -Friday ITTCO Tues -2pm ITT GOULDS PUMPS 9XLCS CITY OF INDUSTRY SALARY B X Non Pay Week -Friday ITTCO Tues -2pm ITT GOULDS PUMPS 9XLSA XXXXX’X IPG BIWEEKLY SALARY B X Non Pay Week -Friday ITTCO Tues -2pm ITT GOULDS PUMPS 92SHR SF UNION -IPG-SU, CPG-WU WKLY W X Pay Week -Monday ITTCO Tues -2pm EMPLOYER CYCLE CODE NAME FREQ Paid Lag Paid Current Process Day NEWCO Required By ITT CORPORATION (FRC) FRCSA XXXXX SHARED SERVICES B X Non Pay Week -Thursday Unknown Tues -2pm ITT GOULDS PUMPS PA H9XSA ASHLAND SALARY B X Non Pay Week -Friday Unknown Tues -2pm ITT GOULDS PUMPS XXX X0XXX IPG SALARY B X Non Pay Week -Thursday ITTCO Tues -2pm ITT ENERGY ABSORPTION(ENIDINE) EAHR ENIDINE WEEKLY HOURLY EA W X Pay Week -Tuesday ITTCO Tues -2pm ITT ENERGY ABSORPTION(ENIDINE) EASAL ENIDINE BIWEEKLY SALARY EA B X Pay Week -Tuesday ITTCO Tues -2pm ITT ENERGY ABSORPTION (CAP) CAHR CAP WEEKLY HOURLY CA W X Pay Week -Monday ITTCO Tues -2pm ITT ENERGY ABSORPTION (CAP) CASAL CAP BIWEEKLY SALARY CA B X Non Pay Week -Friday ITTCO Tues -2pm ITT CONTROLS (CMC) XXXX BILLERICA HOURLY CM B X Pay Week -Tuesday ITTCO Tues -2pm ITT CONTROLS (CMC) BISAL BILLERICA BI WEEKLY SALARY CM B X Pay Week -Tuesday ITTCO Tues -2pm ITT CONTROLS (CMC) CMHR CMC BIWEEKLY HOURLY CM B X Pay Week -Tuesday ITTCO Tues -2pm ITT CONTROLS (CMC) CMSAL CMC BIWEEKLY SALARY CM B X Pay Week -Tuesday ITTCO Tues -2pm ITT-KALIBURN INC. No alternatives or backup is availableKBHR KALIBURN HOURLY (BIWEEKLY) B X Pay Week -Tuesday ITTCO Tues -2pm ITT-KALIBURN INC. High: Single user with a System/Component or Program that is inoperable. Component degraded with limited access or functionality. A Workaround is available. Medium: Job functions can be performed with some restricted functionality. Training, questions or concerns need KBSAL KALIBURN SALARY (BIWEEKLY B X Pay Week -Tuesday ITTCO Tues -2pm ITT KONI BWFRI KONI FRICTION SALARIED B X Non Pay Week -Thursday ITTCO Tues -2pm ITT KONI BWKON BI WEEKLY KONI B X Non Pay Week -Thursday ITTCO Tues -2pm ATTACHMENT C Custom Queries to be addressed but production is run once a month by service provider: Query/Report Name Application Used to Produce Information Provider Information Supplied Frequency of Request DWA87200_MonthYear Infinium Query Xxxxxx Xxxxx Salaries Information of employees on Severance (Income Codes 00140 and 00270) Monthly Payroll by Individual Business Objects Xxxxx Xxxxxxx Payroll information of HQ Employees with names and cost centers Monthly Headcount Business Objects Xxxxxx Xxxx Payroll information of HQ Employees with names and cost centers Monthly SCHEDULE CA3 SECURITY OPERATIONS CENTER Capitalized terms used herein and not affectedotherwise defined shall have the meaning assign such term in the Agreement. Low: Attention is needed The Services provided hereunder are subject in all respects to assist in non-critical situations. A workaround is availablethe terms and conditions of the Agreement, except where expressly noted.

Appears in 1 contract

Samples: The Agreement (ITT Corp)

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