Common use of ADDITIONAL SUPPORT REQUIREMENTS Clause in Contracts

ADDITIONAL SUPPORT REQUIREMENTS. (a) As applicable, the Buyer may develop logistics support products (such as maintenance plans, technical manuals, training courses, spares packages, technical drawings, catalogue pages, etc.) that will enable the Buyer and the Buyer’s customers to operate, maintain and support the Goods in an efficient and effective manner when they are integrated into the Buyer’s vehicle system. In support of this objective, the Seller may be requested to provide the Buyer with the following logistics source data: i. Existing technical publications describing the installation, operation, preventive maintenance, corrective maintenance, troubleshooting and packaging of the Goods (e.g., user manuals, maintenance manuals, repair & overhaul procedures, troubleshooting guides, lubrication instructions, preventive maintenance schedules, illustrated parts lists, service bulletins, etc.); ii. Existing technical illustrations (vector line-art) for the Goods and for maintenance-significant down-parts, suitable for use in the creation of technical publications; iii. Existing solid 3D CAD models for the Goods, usable as an exploded model, and suitable for use in the creation of technical illustrations (dumb-solid models are not acceptable); iv. List of tools and test equipment required to operate and maintain the Goods, identifying a source of supply for any items that are not generally commercially available, any technical drawings or catalogue pages that support the LRU and SRU tools and test equipment; v. List of consumables (lubricants, fluids, adhesives, etc.) required to operate and maintain the Goods, accompanied by a Material Safety Data Sheet (MSDS) for each item, and identifying a source of supply for any items that are not generally commercially available, any technical drawings or catalogue pages that support the LRU and SRU consumable bulk items; vi. Indented Bill of Material for the Goods, down to the level required to identify all LRUs, SRUs and repair parts under the existing maintenance policy for the Goods; vii. Supplementary Provisioning Technical Data (SPTD), including prints sufficient to identify and describe repairable items (LRUs, SRUs, repair parts, consumables, special tools & test equipment, service kits) required to operate, maintain and support the Goods under the existing maintenance policy; viii. Existing reliability data (failure rate data or Mean Time Between Failure data) for the Goods (including maintenance-significant down-parts), with a description of the source of the data and any adjustments necessary to account for the Buyer’s intended use of the Goods; ix. Existing maintainability data (Mean Time to Repair data or Mean Elapsed Time data) for the preventive and corrective maintenance of the Goods, including (if applicable) time and cost estimates for “repair and overhaul” (R&O) maintenance tasks offered by the Seller; (b) As applicable, all logistics support data supplied by the Seller shall be applicable to the configuration and revision level of the Goods being purchased by the Buyer, and shall be written in the English language. Logistics support data may be delivered in soft copy or hard copy. Technical publications delivered in hard copy should be unbound, and of suitable quality for photocopying to produce clean, clear copies. For technical illustrations, black-and-white line drawings are preferred. (c) The Seller agrees to identify a Point of Contact to which the Buyer may submit any requests for clarification of the logistics source data; the Seller agrees to provide complete, accurate and timely responses to any such requests. (d) The Seller agrees that the Buyer has the right to incorporate any or all of the Seller’s logistics source data into the Buyer’s logistics support products, for delivery to and/or for use by the Buyer’s customers. In recognition of this right, all logistics source data provided by the Seller shall be free of restrictive markings or legends, and the Seller shall provide the Buyer with a copyright release letter to permit this intended use. (e) Should the Seller not be able to furnish the required information for intellectual property concerns, or any other reason, The Seller shall provide a Letter of Refusal for the required data which will serve as formal notification, and must include Seller’s reasonable alternative solutions to ensure ongoing operation and sustainment of the Goods. The action of this letter will require a meeting between the Seller, Prime Contractor and Government agency at the Sellers facility as required. This letter shall not relieve the Seller of its obligation to provide the relevant data.

Appears in 3 contracts

Samples: Purchase Order, Purchase Order, Purchase Order

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ADDITIONAL SUPPORT REQUIREMENTS. (a) As applicable, the Buyer may intend to develop logistics support products (such as maintenance plans, technical manuals, training courses, spares packages, technical drawings, catalogue pages, etc.) that will enable the Buyer and the Buyer’s customers to operate, maintain and support the Goods in an efficient and effective manner when they are integrated into the Buyer’s vehicle system. In support of this objective, the Seller may be requested to shall provide the Buyer with the following logistics source data: i. Existing technical publications describing the installation, operation, preventive maintenance, corrective maintenance, troubleshooting and packaging of the Goods (e.g., user manuals, maintenance manuals, repair & overhaul procedures, troubleshooting guides, lubrication instructions, preventive maintenance schedules, illustrated parts lists, service bulletins, etc.); ii. Existing technical illustrations (vector line-art) for the Goods and for maintenance-significant down-parts, suitable for use in the creation of technical publications; iii. Existing solid 3D CAD models for the Goods, usable as an exploded model, and suitable for use in the creation of technical illustrations (dumb-solid models are not acceptable); iv. List of tools and test equipment required to operate and maintain the Goods, identifying a source of supply for any items that are not generally commercially available, available and any technical drawings or catalogue pages that support the LRU and SRU tools and test equipment; v. List of consumables (lubricants, fluids, adhesives, etc.) required to operate and maintain the Goods, accompanied by a Material Safety Data Sheet (MSDS) for each item, and identifying the identification of a source of supply for any items that are not generally commercially available, and any associated technical drawings or catalogue pages that support the LRU and SRU consumable bulk itemscatalogue; vi. Indented Bill of Material for the Goods, down to the level required to identify all LRUs, SRUs and repair repairable parts under the existing maintenance policy for the Goods; vii. Supplementary Provisioning Technical Data (SPTD), including prints sufficient to identify and describe repairable items (LRUs, SRUs, repair parts, consumables, special tools & test equipment, service kits) required to operate, maintain and support the Goods under the existing maintenance policy. Drawings to include pictorial representation, envelope dimensions, general materials and title block information; viii. Existing reliability data (failure rate data or Mean Time Between Failure data) for the Goods (including maintenance-significant down-parts), with a description of the source of the data and any adjustments necessary to account for the Buyer’s intended use of the Goods;; and ix. Existing maintainability data (Mean Time to Repair data or Mean Elapsed Time data) for the preventive and corrective maintenance of the Goods, including (if applicable) time and cost estimates for “repair and overhaul” (R&O) maintenance tasks offered by the Seller; (b) As applicable, all All logistics support data supplied by the Seller shall be applicable to the configuration and revision level of the Goods being purchased by the Buyer, and shall be written in the English language. Logistics support data may be delivered in soft copy or hard copy. Technical publications delivered in hard copy should be unbound, and of suitable quality for photocopying to produce clean, clear copies. For technical illustrations, black-and-white line drawings are preferred. (c) The Seller agrees to identify a Point of Contact to which the Buyer may submit any requests for clarification of the logistics source data; the Seller agrees to provide complete, accurate and timely responses to any such requests. (d) The Seller Xxxxxx agrees that the Buyer has the right to incorporate any or all of the Seller’s logistics source data into the Buyer’s logistics support products, for delivery to and/or for use by the Buyer’s customers. In recognition of this right, all logistics source data provided by the Seller shall be free of restrictive markings or legends, and the Seller shall provide the Buyer with a copyright release letter to permit this intended use. (e) Should the Seller not be able to furnish the required information for intellectual property concerns, or any other reason, The the Seller shall provide a Letter of Refusal for the required data which will serve as formal notification, and must include Seller’s reasonable alternative solutions to ensure ongoing operation and sustainment of the Goods. The action of this letter will require a meeting between the SellerBuyer, Prime Contractor Seller and Government agency at the Sellers facility as required. This letter shall not relieve the Seller of its obligation to provide the relevant data.

Appears in 2 contracts

Samples: Defense Contract, Defense Contract

ADDITIONAL SUPPORT REQUIREMENTS. (a) As applicable, the The Buyer may intend to develop logistics support products (such as maintenance plans, technical manuals, training courses, spares packages, technical drawings, catalogue pages, etc.) that will enable the Buyer and the Buyer’s customers to operate, maintain and support the Goods in an efficient and effective manner when they are integrated into the Buyer’s vehicle system. In support of this objective, the Seller may be requested to shall provide the Buyer with the following logistics source data: i. Existing technical publications describing the installation, operation, preventive maintenance, corrective maintenance, troubleshooting and packaging of the Goods (e.g., user manuals, maintenance manuals, repair & overhaul procedures, troubleshooting guides, lubrication instructions, preventive maintenance schedules, illustrated parts lists, service bulletins, etc.); ii. Existing technical illustrations (vector line-art) for the Goods and for maintenance-significant down-parts, suitable for use in the creation of technical publications; iii. Existing solid 3D CAD models for the Goods, usable as an exploded model, and suitable for use in the creation of technical illustrations (dumb-solid models are not acceptable); iv. List of tools and test equipment required to operate and maintain the Goods, identifying a source of supply for any items that are not generally commercially available, any technical drawings or catalogue pages that support the LRU and SRU tools and test equipment;; v. List of consumables (lubricants, fluids, adhesives, etc.) required to operate and maintain the Goods, accompanied by a Material Safety Data Sheet (MSDS) for each item, and identifying a source of supply for any items that are not generally commercially available, any technical drawings or catalogue pages that support the LRU and SRU consumable bulk items; vi. Indented Bill of Material for the Goods, down to the level required to identify all LRUs, SRUs and repair parts under the existing maintenance policy for the Goods; vii. Supplementary Provisioning Technical Data (SPTD), including prints sufficient to identify and describe repairable items (LRUs, SRUs, repair parts, consumables, special tools & test equipment, service kits) required to operate, maintain and support the Goods under the existing maintenance policy; viii. Existing reliability data (failure rate data or Mean Time Between Failure data) for the Goods (including maintenance-significant down-parts), with a description of the source of the data and any adjustments necessary to account for the Buyer’s intended use of the Goods; ix. Existing maintainability data (Mean Time to Repair data or Mean Elapsed Time data) for the preventive and corrective maintenance of the Goods, including (if applicable) time and cost estimates for “repair and overhaul” (R&O) maintenance tasks offered by the Seller; (b) As applicable, all All logistics support data supplied by the Seller shall be applicable to the configuration and revision level of the Goods being purchased by the Buyer, and shall be written in the English language. Logistics support data may be delivered in soft copy or hard copy. Technical publications delivered in hard copy should be unbound, and of suitable quality for photocopying to produce clean, clear copies. For technical illustrations, black-and-white line drawings are preferred. (c) The Seller agrees to identify a Point of Contact to which the Buyer may submit any requests for clarification of the logistics source data; the Seller agrees to provide complete, accurate and timely responses to any such requests. (d) The Seller agrees that the Buyer has the right to incorporate any or all of the Seller’s logistics source data into the Buyer’s logistics support products, for delivery to and/or for use by the Buyer’s customers. In recognition of this right, all logistics source data provided by the Seller shall be free of restrictive markings or legends, and the Seller shall provide the Buyer with a copyright release letter to permit this intended use. (e) Should the Seller not be able to furnish the required information for intellectual property concerns, or any other reason, The Seller shall provide a Letter of Refusal for the required data which will serve as formal notification, and must include Seller’s reasonable alternative solutions to ensure ongoing operation and sustainment of the Goods. The action of this letter will require a meeting between the Seller, Prime Contractor and Government agency at the Sellers facility as required. This letter shall not relieve the Seller of its obligation to provide the relevant data.

Appears in 1 contract

Samples: General Provisions

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ADDITIONAL SUPPORT REQUIREMENTS. (a) As applicable, the The Buyer may intend to develop logistics support products (such as maintenance plans, technical manuals, training courses, spares packages, technical drawings, catalogue pages, etc.) that will enable the Buyer and the Buyer’s customers to operate, maintain and support the Goods in an efficient and effective manner when they are integrated into the Buyer’s vehicle system. In support of this objective, the Seller may be requested to shall provide the Buyer with the following logistics source data: i. Existing technical publications describing the installation, operation, preventive maintenance, corrective maintenance, troubleshooting and packaging of the Goods (e.g., user manuals, maintenance manuals, repair & overhaul procedures, troubleshooting guides, lubrication instructions, preventive maintenance schedules, illustrated parts lists, service bulletins, etc.); ii. Existing technical illustrations (vector line-art) for the Goods and for maintenance-significant down-parts, suitable for use in the creation of technical publications; iii. Existing solid 3D CAD models for the Goods, usable as an exploded model, and suitable for use in the creation of technical illustrations (dumb-solid models are not acceptable); iv. List of tools and test equipment required to operate and maintain the Goods, identifying a source of supply for any items that are not generally commercially available, any technical drawings or catalogue pages that support the LRU and SRU tools and test equipment;; v. List of consumables (lubricants, fluids, adhesives, etc.) required to operate and maintain the Goods, accompanied by a Material Safety Data Sheet (MSDS) for each item, and identifying a source of supply for any items that are not generally commercially available, any technical drawings or catalogue pages that support the LRU and SRU consumable bulk items; vi. Indented Bill of Material for the Goods, down to the level required to identify all LRUs, SRUs and repair parts under the existing maintenance policy for the Goods; vii. Supplementary Provisioning Technical Data (SPTD), including prints sufficient to identify and describe repairable items (LRUs, SRUs, repair parts, consumables, special tools & test equipment, service kits) required to operate, maintain and support the Goods under the existing maintenance policy; viii. Existing reliability data (failure rate data or Mean Time Between Failure data) for the Goods (including maintenance-significant down-parts), with a description of the source of the data and any adjustments necessary to account for the Buyer’s intended use of the Goods; ix. Existing maintainability data (Mean Time to Repair data or Mean Elapsed Time data) for the preventive and corrective maintenance of the Goods, including (if applicable) time and cost estimates for “repair and overhaul” (R&O) maintenance tasks offered by the Seller; (b) As applicable, all All logistics support data supplied by the Seller shall be applicable to the configuration and revision level of the Goods being purchased by the Buyer, and shall be written in the English language. Logistics support data may be delivered in soft copy or hard copy. Technical publications delivered in hard copy should be unbound, and of suitable quality for photocopying to produce clean, clear copies. For technical illustrations, black-and-white line drawings are preferred. (c) The Seller agrees to identify a Point of Contact to which the Buyer may submit any requests for clarification of the logistics source data; the Seller agrees to provide complete, accurate and timely responses to any such requests. (d) The Seller agrees that the Buyer has the right to incorporate any or all of the Seller’s logistics source data into the Buyer’s logistics support products, for delivery to and/or for use by the Buyer’s customers. In recognition of this right, all logistics source data provided by the Seller shall be free of restrictive markings or legends, and the Seller shall provide the Buyer with a copyright release letter to permit this intended use. (e) Should the Seller not be able to furnish the required information for intellectual property concerns, or any other reason, The Seller shall provide a Letter of Refusal for the required data which will serve as formal notification, and must include Seller’s reasonable alternative solutions to ensure ongoing operation and sustainment of the Goods. The action of this letter will require a meeting between the Seller, Prime Contractor and Government agency at the Sellers facility as required. This letter shall not relieve the Seller of its obligation to provide the relevant data.

Appears in 1 contract

Samples: General Provisions Agreement

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