Common use of Additional Support Services Clause in Contracts

Additional Support Services. 11.1 Where specified in the Order, the Supplier will provide the Customer with Additional Support Services as detailed in Schedule 4.1 (Fault Management Connectivity) in relation to Service Faults which relate any customisation or configuration of the Direct Routing Service undertaken by the Supplier by way of Professional Services provided upon implementation.

Additional Support Services. 11.1 10.1 Where specified in the Order, the Supplier will provide the Customer with Additional Support Services as detailed in Schedule 4.1 (Fault Management Connectivity) in relation to Service Faults which relate any customisation or configuration of the Direct Routing Service undertaken by the Supplier by way of Professional Services provided upon implementation.