Technical Support Services Sample Clauses

Technical Support Services. 2.1 The technical support services (the "Services"): Party A agrees to provide to Party B the relevant services requested by Party B, which are specified in Exhibit 1 attached hereto ("Exhibit 1").

Technical Support Services. 2.1 The strategic consulting services (the "Services"): Party A engages Party B to provide to Party A the strategic consulting services specified in Exhibit 1 attached hereto ("Exhibit 1") from the execution date of this Agreement.

Technical Support Services. Subject to Licensee’s payment of all applicable Technical Support Service fees, CUSI shall provide Licensee with those Technical Support Services described in Exhibit A attached hereto and incorporated herein by reference for the Services.

Technical Support Services. Partner will be primarily responsible for providing technical support to Customer in accordance with the Technical Support Services Guidelines (“TSSG”) related to a specific Product and Service as made available at the following URL: xxxxx://xxxxx.xxxxxx.xxx/terms/tssg/ To the extent that Partner cannot resolve a support issue, then Partner or Customer may escalate support to Google and Google will provide Customer support solely in accordance with the Technical Support Services Guidelines for the applicable Product and Service.

Technical Support Services. 1. For the purposes of this section, “Technical Support Services” refers to any of the following Additional Services that you may have chosen to provide technical support with your Fios Internet service: TechSure, TechSure Plus, TechSure Premium, Verizon Premium Technical Support Service, and Tech Support Pro. These are services intended to address issues outside the scope of Verizon’s standard technical support, and which may be provided by a third-party vendor, including without limitation Asurion Service Warranty, Inc. (“Asurion”), “Verizon”, “we”, and “our” includes Verizon and Verizon’s vendor(s) who may provide or assist in providing Technical Support Services. 2. Depending on the particular Technical Support Service that you have chosen, the Service may include: (i) configuration troubleshooting; (ii) resolution of software, operating systems and networking issues;

Technical Support Services. We will provide you with the applicable Technical Support Services for the version of the Service to which you are subscribed so long as you are current in payment of the Subscription Fees (if applicable). You are responsible for providing support to Permitted Third Parties.

Technical Support Services. 9.1 Technical support and updates provided by Vendor shall include assistance and consultation by phone or email to assist Customer, any other participating BOCES, or any school district Licensee in resolving problems with the use of the Product(s), at no charge. 9.2 Vendor shall provide support for the Product(s) for at least one (1) year following any notification by Vendor to Customer, any other participating BOCES, or any school district Licensee that the Product(s) has been discontinued. 9.3 All requests for assistance to Vendor by Customer, any other participating BOCES, and/or any school district Licensee to resolve problems which cause the software to become “inoperative” will be acknowledged by Vendor by phone or email within twenty-four (24) hours during Vendor’s normal support hours. For less severe problems, Vendor must acknowledge the request for assistance by phone or email within forty-eight (48) hours. 9.4 Vendor also agrees to provide the following technical support services to Customer, any other participating BOCES, and any school district Licensee: 9.4.1 Electronic mail support via Zendesk from 9:00 A.M. to 5:00 P.M. EST (Eastern Standard Time).

Technical Support Services. For so long as Subscriber is current with its payment of the fees specified in the Quote, OneLogin will use reasonable efforts to provide an administrator designated by Subscriber with technical support services relating to the OneLogin Services by phone, support portal, and email as stated in the Terms of Service for the designated Success Package.

Technical Support Services. 2.1 Subject to receipt by MicroStrategy of all fees owed by Licensee, MicroStrategy shall provide Licensee the level of Technical Support Services specified on an Order. 2.2 On each Order, MicroStrategy will state the price of Standard Technical Support Services for a period of one year commencing on the date of delivery of the Products. 2.3 Except as otherwise specified on an Order, upon expiration of the initial year of service, Licensee has the option to renew second year Standard Technical Support Services at the stated amount on the Order. 2.4 Thereafter, Licensee agrees to renew existing Technical Support Services for its Integrated Configuration unless Licensee provides written notice to MicroStrategy ninety (90) days before expiration of the then current term that it desires to have its Technical Support Services lapse.

Technical Support Services. Any Technical Support Services acquired by Customer, including as part of a BlackBerry Software subscription, are provided subject to: (i) this Agreement; (ii) the Technical Support Services program description found at xxx.xxxxxxxxxx.xxx/xxxxxxxxxxxxxxxxxxxxxxxxxx (or such other site as may be made available to Customer by BlackBerry from time-to-time), as may be amended by BlackBerry and which is incorporated herein by this reference; and (iii) Customer’s payment of all applicable fees for the requisite time period and number and type of licenses acquired by Customer pursuant to an accepted BlackBerry order. Customer agrees that it may be required to update BlackBerry Software and/or Third Party Items to continue to access or use the BlackBerry Solution, Third Party Items or portions thereof.