Addressing Concerns/Problems. i. The Company shall promptly investigate complaints from the MEC Hotel and Catering Committee relating to service at any facility. If the investigation reveals a deterioration of service below the acceptable guidelines as stated above, the Company shall take appropriate action to remedy the reported problem or seek alternate facilities. The Company shall advise the MEC Hotel and Catering Committee of its findings and any corrective action taken.
Appears in 4 contracts
Samples: Tentative Agreement, Tentative Agreement, Agreement
Addressing Concerns/Problems. i. The Company shall promptly investigate complaints from the MEC AssociationMEC Hotel and Catering Committee relating to service at any facility. If Appropriate action shall be taken whenIf the investigation reveals a significant deterioration of service.deterioration of service below the acceptable guidelines as stated above, the Company shall take appropriate action to remedy the reported problem or seek alternate facilities. The Company shall advise the MEC Hotel and Catering Committee of its findings and any corrective action taken.
Appears in 1 contract
Samples: Tentative Agreement
Addressing Concerns/Problems. i. The Company shall promptly investigate complaints from the MEC Hotel and Catering Trip Services Committee relating to service at any facility. If the investigation reveals a deterioration of service below the acceptable guidelines as stated aboveabovethose criteria included in the Joint Hotel Criteria List, the Company shall take appropriate action to remedy the reported problem or seek alternate facilities. The Company shall advise the MEC Hotel and Catering Trip Services Committee of its findings and any corrective action taken.
Appears in 1 contract
Samples: Tentative Agreement