Adjustments and Returns. Merchant will maintain a fair exchange and return policy and make adjustments with respect to goods and services sold and/or leased to its customers whenever appropriate. If Merchant limits its acceptance of returned merchandise, or if Merchant is an Electronic Commerce Merchant, Merchant will ensure that its return policy are clearly set forth on the Transaction receipt or on Merchant’s website, as required by Applicable Law. If goods are returned, or services are terminated or canceled, or any price is adjusted, Merchant will prepare and transmit a credit or return Transaction, either electronically or by paper, for the amount of the adjustment as a deduction from the total amount of Transactions transmitted that day. If the amount of credit or return Transactions exceeds the amount of sales Transactions, Merchant shall pay the excess to Bank. Merchant shall make no cash refunds on credit Transactions and shall handle all credit adjustments as provided in this Section 14. If no refund or return will be given, Xxxxxxxx must advise Cardholder in writing, at the time of the Transaction, that the sale is a “final sale” and “no returns” are permitted. Xxxxxxxx must advise Cardholder in writing of any policy of Merchant that provides for no-cash refunds and in-store credit only. Merchant shall follow Card Brand reservation/no-show policies, and shall notify Cardholders in writing of this policy on all advance reservations. Merchant also shall notify Cardholders at the time of the reservation of the exact number of days required for reservation deposit refunds.
Appears in 1 contract
Samples: Merchant Agreement
Adjustments and Returns. Merchant will maintain a fair exchange and return policy and make adjustments with respect to goods and services sold and/or leased to its customers whenever appropriate. If Merchant limits its acceptance of returned merchandise, or if Merchant is an Electronic Commerce Merchant, Merchant will ensure that its return policy are clearly set forth on the Transaction receipt or on Merchant’s website, as required by Applicable Law. If goods are returned, or services are terminated or canceled, or any price is adjusted, Merchant will prepare and transmit a credit or return Transaction, either electronically or by paper, for the amount of the adjustment as a deduction from the total amount of Transactions transmitted that day. If the amount of credit or return Transactions exceeds the amount of sales Transactions, Merchant shall pay the excess to Bank. Merchant shall make no cash refunds on credit Transactions and shall handle all credit adjustments as provided in this Section 14. If no refund or return will be given, Xxxxxxxx must advise Cardholder in writing, at the time of the Transaction, that the sale is a “final sale” and “no returns” are permitted. Xxxxxxxx must advise Cardholder in writing of any policy of Merchant that provides for no-cash refunds and in-store credit only. Merchant shall follow Card Brand Association reservation/no-show policies, and shall notify Cardholders in writing of this policy on all advance reservations. Merchant also shall notify Cardholders at the time of timeof the reservation of the exact number of days required for reservation deposit refunds.
Appears in 1 contract
Samples: Merchant Agreement
Adjustments and Returns. 16.1. E-Merchant will maintain a fair exchange and return policy and make adjustments with respect to goods and services sold and/or leased to its customers whenever appropriate. If If, in the usual course of E-Merchant’s business, E-Merchant limits its acceptance of returned merchandiseprovides refunds to E-Merchant’s customers, or if E-Merchant is an Electronic Commerce Merchant, Merchant will ensure that its return policy are clearly set forth must also provide refunds to Cardholders on the Transaction receipt or on same terms E-Merchant provides refunds to E-Merchant’s website, as required by Applicable Lawother customers. If goods are returned, or services are terminated or canceledcancelled, or any price is adjusted, E-Merchant will prepare and transmit a credit or return refund Transaction, either electronically or by paperelectronically, for the amount of the adjustment as a deduction from the total amount of Transactions transmitted that day. If the amount of credit or return refund Transactions exceeds the amount of sales Transactions, E-Merchant shall pay Novum the excess to Bankexcess. E-Merchant shall make no cash refunds on credit Transactions and shall handle all credit adjustments as provided in this Section 14section. If no refund or return will be given, Xxxxxxxx Cardholder must advise Cardholder be advised in writing, writing at the time of the Transaction, Transaction that the sale is a “final final sale” and “no returns” are permitted. Xxxxxxxx Cardholders must advise Cardholder also be advised in writing of any policy of E-Merchant that provides for no-cash refunds and inrefunds. E-store credit only. Merchant shall follow Card Brand Payment Scheme reservation/no-show policies, and . E-Merchant shall notify Cardholders in writing of this policy on all advance reservations. E-Merchant also shall notify Cardholders at the time of the reservation of the exact number of days required for reservation deposit refunds.
Appears in 1 contract
Adjustments and Returns. Merchant will maintain a fair customer complaint, exchange and return policy and make adjustments with respect to goods and services sold and/or leased to its customers whenever appropriate. If Merchant limits its acceptance of returned merchandise, or if Merchant is an Electronic Commerce Merchant, Merchant will ensure that its return policy are clearly set forth on the Transaction receipt or on Merchant’s website, as required by Applicable Law. If goods are returned, or services are terminated or canceled, or any price is adjusted, Merchant will prepare and transmit a credit or return Transaction, either electronically or by paper, for the amount of the adjustment as a deduction from the total amount of Transactions transmitted that day. If the amount of credit or return Transactions exceeds the amount of sales Transactions, Merchant shall pay the excess to Bank. Merchant shall make no cash refunds on credit Transactions and shall handle all credit adjustments as provided in this Section 14. If no refund or return will be given, Xxxxxxxx Merchant must advise Cardholder in writing, at the time of the Transaction, that the sale is a “final sale” and “no returns” are permitted. Xxxxxxxx Merchant must advise Cardholder in writing of any policy of Merchant that provides for no-cash refunds and in-store credit only. Merchant shall follow Card Brand Association reservation/no-show policies, and shall notify Cardholders in writing of this policy on all advance reservations. Merchant also shall notify Cardholders at the time of the reservation of the exact number of days required for reservation deposit refunds.
Appears in 1 contract
Samples: Merchant Agreement
Adjustments and Returns. Merchant will maintain a fair exchange and return policy and make adjustments with respect to goods and services sold and/or leased to its customers whenever appropriate. If Merchant limits its acceptance of returned merchandise, or if Merchant is an Electronic Commerce Merchant, Merchant will ensure that its return policy are clearly set forth on the Transaction receipt or on Merchant’s website, as required by Applicable Law. If goods are returned, or services are terminated or canceled, or any price is adjusted, Merchant will prepare and transmit a credit or return Transaction, either electronically or by paper, for the amount of the adjustment as a deduction from the total amount of Transactions transmitted that day. If the amount of credit or return Transactions exceeds the amount of sales Transactions, Merchant shall pay the excess to Bank. Merchant shall make no cash refunds on credit Transactions and shall handle all credit adjustments as provided in this Section 14. If no refund or return will be given, Xxxxxxxx Merchant must advise Cardholder in writing, at the time of the Transaction, that the sale is a “final sale” and “no returns” are permitted. Xxxxxxxx Merchant must advise Cardholder in writing of any policy of Merchant that provides for no-cash refunds and in-in- store credit only. Merchant shall follow Card Brand Association reservation/no-show policies, and shall notify Cardholders in writing of this policy on all advance reservations. Merchant also shall notify Cardholders at the time of the reservation of the exact number of days required for reservation deposit refunds.
Appears in 1 contract
Samples: Merchant Agreement