Common use of Advance Exchange and Extended Warranty Period services Clause in Contracts

Advance Exchange and Extended Warranty Period services. You can upgrade from our standard Warranty Support program to enhanced Warranty Support options for additional charges. These upgrades can be purchased directly from LightPointe or through any LightPointe agent, distributor or reseller. The price varies by type of product. Advance Exchange service is available for an additional charge and must be purchased within 90 days of product shipment. Advance Exchange will be authorized after the LightPointe Customer Service group has determined that (i) a repair is necessary and (ii) the return has been authorized by LightPointe. If the Advanced Exchange option has been purchased, LightPointe will use all reasonable efforts to ship interim loan hardware on an Advance Exchange basis the same business day you call. Otherwise, interim loan hardware will be shipped the next business day. A deposit or purchase order may be required prior to shipping you the interim loan hardware. Interim loan hardware is provided with no additional charges assuming the following provisions are met: i. You return your malfunctioning part to us within ten (10) business days after you receive the interim loan hardware from LightPointe. Within a commercially reasonable period of time after we receive your defective unit(s), LightPointe will repair your product, or provide you with new or equivalent to new replacement product and/or parts, and return them to you. ii. After you receive your repaired or replaced equipment from LightPointe, you then return the LightPointe interim loan hardware to us within ten (10) business days. If you choose to keep the interim loan hardware, or do not return the interim loan hardware within ten days, you will be invoiced for the equipment at the appropriate commercial price as determined by LightPointe. On all Advance Exchange and Warranty returns, you (Customer) pay all shipping charges to LightPointe’s designated return location and LightPointe pays all shipping charges (excluding Customs, Duties, and Taxes) to your designated location. The LightPointe designated return location will be specified when you receive your RMA number from LightPointe Customer Service.

Advance Exchange and Extended Warranty Period services. You can upgrade from our standard Warranty Support program to enhanced Warranty Support options for additional charges. These upgrades can be purchased directly from LightPointe or through any LightPointe agent, distributor or reseller. The price varies by type of product. Advance Exchange service is available for an additional charge and must be purchased within 90 30 days of product shipment. Advance Exchange will be is only authorized after the LightPointe Customer Service group has determined that (i) a repair is necessary and (ii) the return has been authorized by LightPointe. If the Advanced Exchange option has been purchased, LightPointe will use all reasonable efforts to ship interim loan hardware on an Advance Exchange basis the same business day you call. Otherwise, interim loan hardware will be shipped the next business day. A deposit or purchase order may be required prior to shipping you the interim loan hardware. Interim loan hardware is provided with no additional charges assuming the following provisions are met: i. You return your malfunctioning part to us within ten (10) business days after you receive the interim loan hardware from LightPointe. Within a commercially reasonable period of time after we receive your defective unit(s), LightPointe will repair your product, or provide you with new or equivalent to new replacement product and/or parts, and return them to you. ii. After you receive your repaired or replaced equipment from LightPointe, you then return the LightPointe interim loan hardware to us within ten (10) business days. If you choose to keep the interim loan hardware, or do not return the interim loan hardware within ten days, you will be invoiced for the equipment at the appropriate commercial price as determined by LightPointe. On all Advance Exchange and Warranty returns, you (Customer) pay all shipping charges to LightPointe’s designated return location and LightPointe pays all shipping charges (excluding Customs, Duties, and Taxes) to your designated location. The LightPointe designated return location will be specified when you receive your RMA number from LightPointe Customer Service.