Americans with Disability Act Compliance. (A) All communications with Enrollees must be consistent with the Americans with Disabilities Act’s prohibition on unnecessary inquiries into the existence of a disability. (B) The MCO shall have information available in alternative formats and in a manner that takes into consideration the Enrollee’s special needs, including those who are visually impaired or have limited reading proficiency. (C) All written materials, including all membership materials, must be updated with the following statement: “This information is available in other forms to people with disabilities by calling 000-000-0000 (voice), or 1-800-000-0000 (toll free), or 000-000-0000 (TDD), or 7-1-1, or through the Minnesota Relay direct access numbers at 0-000-000-0000 (TTY, Voice, ASCII, Hearing Carry over), or 0-000-000-0000 (speech to speech relay service),” or similar language approved by the STATE pursuant to section 3.2.4(B).
Appears in 1 contract
Samples: Contract for Medical Assistance, General Assistance and Minnesotacare Medical Care Services
Americans with Disability Act Compliance. (A) All communications with Enrollees must be consistent with the Americans with Disabilities Act’s prohibition on unnecessary inquiries into the existence of a disability.
(B) The MCO shall have information available in alternative formats and in a manner that takes into consideration the Enrollee’s special needs, including those who are visually impaired or have limited reading proficiency.
(C) All written materials, including all membership materials, must be updated with the following statement: “This information is available in other forms to people with disabilities by calling 000-000-0000 (voice), or 1-800-000-0000 (toll free), or Section 20.2 to 20.2.8 33 000-000-0000 (TDD), or 7-1-1, or through the Minnesota Relay direct access numbers at 0-000-000-0000 (TTY, Voice, ASCII, Hearing Carry overOver), or 01-000877- 627-0003848 (Speech-0000 (speech to speech relay serviceto-Speech),” or similar language approved by the STATE pursuant to section 3.2.4(B).
Appears in 1 contract
Samples: Contract for Minnesota Senior Health Options and Minnesota Senior Care Plus Services
Americans with Disability Act Compliance. (A) All communications with Enrollees must be consistent with the Americans with Disabilities Act’s prohibition on unnecessary inquiries into the existence of a disability.
(B) The MCO shall have information available in alternative formats and in a manner that takes into consideration the Enrollee’s special needs, including those who are visually impaired or have limited reading proficiency.
(C) All written materials, including all membership materials, must be updated with the following statement: “This information is available in other forms to people with disabilities by calling 000-000-0000 (voice), or 1-800-000-0000 (toll free), or 000-000-0000 (TDD), or 7-1-1, or through the Minnesota Relay direct access numbers at 0-000-000-0000 (TTY, Voice, ASCII, Hearing Carry overOver), or 01-000877- 627-0003848 (Speech-0000 (speech to speech relay serviceto-Speech),” or similar language approved by the STATE pursuant to section 3.2.4(B).
Appears in 1 contract
Samples: Contract for Minnesota Senior Health Options and Minnesota Senior Care Plus Services
Americans with Disability Act Compliance. (A) All communications with Enrollees must be consistent with the Americans with Disabilities Act’s prohibition on unnecessary inquiries into the existence of a disability.
(B) The MCO shall have information available in alternative formats and in a manner that takes into consideration the Enrollee’s special needs, including those who are visually impaired visual impairment or have limited reading proficiency.
(C) All written materials, including all membership materials, must be updated with the following statement: “This information is available in other forms to people with disabilities by calling 000-000-0000 (voice), or 1-800-000-0000 (toll free), or 000-000-0000 (TDD), or 7-1-1711, or through the Minnesota Relay direct access numbers at 0-000-000-0000 (TTY, Voice, ASCII, Hearing Carry overOver), or 0-000-000-0000 (speech to speech relay serviceSpeech-to-Speech),” or similar language approved by the STATE pursuant to section 3.2.4(B3.2.3(A)(1). .
Appears in 1 contract
Samples: Contract for Minnesota Disability Health Options Project Services