Common use of Annoyance Calls Clause in Contracts

Annoyance Calls. SBC-AMERITECH agrees to work cooperatively and jointly with CLEC in investigating annoyance/harassing calls to the CLEC customer where SBC-AMERITECH’s cooperation, services, unbundled network elements (including operational support systems), facilities or information are needed to resolve the annoyance/harassing call(s) to the CLEC customer. The SBC-AMERITECH Annoyance Call Bureau will handle requests received from CLEC personnel on behalf of CLEC customers. SBC-AMERITECH will provide service to CLEC customers on annoyance/harassing calls that is at parity with the level of service SBC-AMERITECH provides its own customers.

Annoyance Calls. SBC-AMERITECH agrees to work cooperatively and jointly with CLEC in investigating annoyance/harassing calls to the CLEC customer where SBC-SBC- AMERITECH’s cooperation, services, unbundled network elements (including operational support systems), facilities or information are needed to resolve the annoyance/harassing call(s) to the CLEC customer. The SBC-AMERITECH Annoyance Call Bureau will handle requests received from CLEC personnel on behalf of CLEC customers. SBC-AMERITECH will provide service to CLEC customers on annoyance/harassing calls that is at parity with the level of service SBC-AMERITECH provides its own customers.

Annoyance Calls. SBC-AMERITECH SBC ILLINOIS agrees to work cooperatively and jointly with CLEC in investigating annoyance/harassing calls to the CLEC customer where SBC-AMERITECH’s SBC ILLINOIS’ cooperation, services, unbundled network elements (including operational support systems), facilities or information are needed to resolve the annoyance/harassing call(s) to the CLEC customer. The SBC-AMERITECH SBC ILLINOIS Annoyance Call Bureau will handle requests received from CLEC personnel on behalf of CLEC customers. SBC-AMERITECH SBC ILLINOIS will provide service to CLEC customers on annoyance/harassing calls that is at parity with the level of service SBC-AMERITECH SBC ILLINOIS provides its own customers.