Applicability of SLA. If you selected the “Standard Service Level Agreement, service performed by PBI” (“Standard SLA”) option on your Order, the SLA below applies to you. If you selected the “Standard Service Level Agreement, service performed by PBI” option on your Order and leased, rented or bought any DI2000, a different SLA applies to you with respect to the DI2000. If you selected the “Service performed by Dealer or other third party” option on your Order, a different service level agreement (if any) offered by Dealer applies to you. The equipment which is covered under the SLA provided by PBI is called “Covered Equipment”).
Appears in 10 contracts
Samples: State and Local, Installment Purchase Lease Agreement, State and Local Lease Rental Agreement
