Applicant shall. 2.1.1 Inform TQ Cert in writing of any significant changes of the Applicant’s System related to quality standard elements or its manuals or procedures. 2.1.2 Nominate a management representative as the point of contact with TQ Cert 2.1.3 Make no use of the TQ Cert marks or logos and make no statements referring registration, which could be misleading or unacceptable to TQ Cert or on withdrawal of certificate by TQ Cert. 2.1.4 Not to use registration as evidence of product registration, product endorsement or approval only claims that it is registered with respect to the scope for which it is registered. Amend all advertising matter, when the scope of certification is reduced. 2.1.5 The client complies with any requirements that may be prescribed in the certification scheme relating to the use of marks of conformity, and on information related to the product; 2.1.6 Maintain a complaint system for all customer complaints, including a system for correcting those complaints. 2.1.7 Upon successful registration, agree to have its name, location and scope of application included in TQ Cert Directory of Registered Companies. 2.1.8 Comply and maintain a system in accordance with the applicable quality standard and supplemental requirements as agreed upon between the Applicant and TQ Cert 2.1.9 Always complies with relevant provision of the certification scheme and its related documents and scheme/standard owners requirements and when communicated by TQ Cert. If the certification applies to ongoing production, the certified product continues to fulfill the product requirements. 2.1.10 Make all necessary arrangements for conduct of assessment, investigation of complaints and participants of observers as communicated by TQ Cert. 2.1.11 Upon suspension or withdrawal of its certification, discontinues use of all advertising matter referencing to the registration and return certification document to TQ Cert within 15 days from the date of suspension or withdrawal. 2.1.12 To make available to TQ Cert, when requested, the records of all complaints and corrective action taken and any communication there upon. 2.1.13 To allow personnel from Accreditation bodies or personnel authorized by TQ Cert to accompany the TQ Cert Services Assessors for witnessing of the assessments or for any other situation as may be required by TQ Cert. 2.1.14 Not use its certification in such a manner that would bring TQ Cert or certification system into disrepute and lost public trust. 2.1.15 Not imply that the certification applied to activities that are outside the scope of certification. 2.1.16 Not allow a reference to its certification to be used in such a way as to imply that the certification body certifies a product or process.
Appears in 4 contracts
Samples: Certification Services Agreement, Certification Services Agreement, Certification Services Agreement
