Applying for Credit. In order to receive any credit, Customer must notify SAVVIS, in writing, within thirty (30) days from the time Customer becomes eligible to receive such credit (i.e. the Trouble Ticket is closed). Customer’s failure to notify SAVVIS within that period shall result in the waiver of Customer’s right to receive any such credit. Credits under the SLA will be paid to Customer in accordance with the SLA only if Customer is not in default of the Agreement or was not in default of the Agreement during the period in which the deficiency occurred.
Appears in 3 contracts
Samples: Services Agreement, Co Location Services Agreement (Looksmart LTD), Co Location Services Agreement (Looksmart LTD)
Applying for Credit. In order to receive any credit, Customer must notify SAVVIS, in writing, within thirty (30) days from the time Customer becomes eligible to receive such credit (i.e. the Trouble Ticket is closed). Customer’s 's failure to notify SAVVIS within that period shall result in the waiver of Customer’s 's right to receive any such credit. Credits under the SLA will be paid to Customer in accordance with the SLA only if Customer is not in default of the Agreement or was not in default of the Agreement during the period in which the deficiency occurred.[**] CONFIDENTIAL TREATMENT REQUESTED EXHIBIT D Attached hereto are:
Appears in 1 contract
Samples: Savvis Communications Corp
