Common use of ARTICLE GRIEVANCE AND ARBITRATION Clause in Contracts

ARTICLE GRIEVANCE AND ARBITRATION. For the purposes of this Agreement, a .grievance or complaint is defined as a difference arising either between a member of the bargaining unit and the Hospital or between the parties hereto relating to the interpretation, application, administration or alleged violation of the Agreement. The grievance shall identify the nature of the grievance, the sought, and should, where possible specify the provisions of the Agreement which are alleged to have been violated. At the time formal discipline is imposed or at any stage of the grievance procedure an employee shall the right, upon request, to the presence of xxxxxxx. the case suspension or discharge, the Hospital shall notify the employee of this right in advance. Where the Hospital deems it necessary to suspend or discharge an employee, the Hospital shall notify the Union of such suspension or discharge in writing, within three (3) days. It is the mutual desire of the parties hereto that complaints shall be adjusted as quickly as possible, and it is understood that an no grievance until he has first given his immediate supervisor the opportunity of adjusting his complaint. The may-have the assistance of a union xxxxxxx if he so desires. Such complaint shall be discussed with his immediate supervisor within five (5) days after the circumstances giving rise to it have occurred or ought reasonably to have come to the attention of the employee. Failing settlement within the five days, it shall then up as a grievance within five (5) days following his immediate supervisor's decision in the following manner and sequence: The employee shall submit the grievance, in writing, and signed by him, to his immediate supervisor. The employee may be accompanied by a Union xxxxxxx. The immediate supervisor will deliver his decision in writing within five days following the day on which the written grievance was presented to him. Failing settlement, then: Within five (5) days following the decision under Step the employee, accompanied by a union xxxxxxx, or the union xxxxxxx shall submit the written grievance to his’Department Head, who will deliver his decision in within five (5) days following the day on which the grievance was presented to him. This step may be omitted where the employee’s immediate supervisor and Department Head are the person. Failing settlement, then: Step five (5) days following the decision in the immediately preceding step, the grievance shall be submitted in writing to the Chief Executive Officer of the Hospital or the designated Hospital representative.

ARTICLE GRIEVANCE AND ARBITRATION. For the purposes of The Parties to this Agreement, a .grievance or complaint is defined as a difference arising either between a member of the bargaining unit and the Hospital or between the parties hereto Agreement agree that all steps shall be taken to assure that complaints relating to the interpretation, application, administration or alleged violation of the Agreement. The grievance shall identify the nature of the grievance, the sought, and should, where possible specify the provisions of the Agreement which are alleged to have been violated. At the time formal discipline is imposed or at any stage of the grievance procedure an employee shall the right, upon request, to the presence of xxxxxxx. the case suspension or discharge, the Hospital shall notify the employee interpretation of this right in advance. Where the Hospital deems it necessary to suspend or discharge an employee, the Hospital shall notify the Union of such suspension or discharge in writing, within three (3) days. It is the mutual desire of the parties hereto that complaints Agreement shall be adjusted or finalized as quickly as possible, and it . Every effort will be made to settle disputes during the early stage of the Grievance Procedure. It is understood that an no a reasonable amount of time may be spent by the members of the Union Grievance Committee, in order to investigate and participate in grievance until he has first given his immediate supervisor matters and the opportunity Union agrees that the members of adjusting his complaintits Committees will co-operate with the Company in not conducting investigations in a manner which will unduly interfere with the Company's operations. The may-have Company agrees that it shall not prevent the assistance Committee from properly fulfilling its obligations to investigate and settle grievances. Subject to the terms of a union xxxxxxx if this Agreement which relate to the investigation following administration of discipline or the decision of the Company to discharge an employee or an employee who feels he so desires. Such complaint had been unjustly dealt with, the following procedure shall be discussed with his immediate supervisor followed: STEP The grievance shall be in writing, copy of which shall be given to the Manager and to the employee's Xxxxxxx. The grievance must be presented to the Manager within five (5) working days after the circumstances giving rise to it have occurred or ought reasonably to have come to the attention occurrence of the employee. Failing settlement within matter complained of and the five days, it Manager shall then up as a answer the grievance presented to him in writing within five (5) working days following his immediate supervisor's decision after has received it. The grievance must be in the following manner and sequence: The employee shall submit the grievance, in writing, a legible form and signed by himthe employee. STEP If the matter has not been settled, the Union Xxxxxxx of the employee involved may, within five (5) working days after receiving the written answer from the Manager, present the grievance in writing to his immediate supervisor. The employee may be accompanied by a Union xxxxxxx. The immediate supervisor will deliver the General Manager or nominee, who shall render his decision in writing within five days following the day on which the written grievance was presented to him. Failing settlement, then: Within five (5) working days following after receiving it. STEP If the decision under Step matter is not settled the employeeChief Xxxxxxx and/or representative may, accompanied by a union xxxxxxx, or the union xxxxxxx shall submit the written grievance to his’Department Head, who will deliver his decision in within five (5) working days following after receiving a written decision of the day on which General Manager or nominee, appeal the case in writing General Manager or nominee. Following the presentation of the grievance was at this Step there shall be arranged a meeting between Management and the Grievance Committee which meeting will take place within seven (7) working days after the grievance has been presented to him. This step may be omitted where the employee’s immediate supervisor and Department Head are the person. Failing settlement, then: Step five (5) days following the decision in the immediately preceding step, the grievance shall be submitted in writing to the Chief Executive Officer of the Hospital General Manager or the designated Hospital representativenominee.

ARTICLE GRIEVANCE AND ARBITRATION. For Either the purposes Employer, the Union or any employee has a right to lodge a grievance with respect to any matter arising out of this Agreement, a .grievance Agreement or complaint is defined as a difference arising either between a member of the bargaining unit and the Hospital or between the parties hereto relating to concerning the interpretation, application, administration application or alleged violation of this Agreement. Any employee believing that he has been unjustly dealt with or that the Agreementprovisions of this Agreement have not been complied with, shall have the right to place such grievances in the hands of the Union for review and adjustment by the Employer, if necessary. Such grievances shall be processed as follows: STEP ONE Between the employee concerned, his Union representative and the Manager. The grievance must be filed within eighteen (18) working days after the event giving rise to the grievance occurs and within this period of time it shall identify be discussed at this Step. The Manager shall give an oral decision within four (4) working days from the nature date discussion took place. If the Union wishes to appeal to the next Step, the grievance shall be reduced to writing and shall contain the provision of the grievanceagreement which has been allegedly violated. Notice of appeal shall be filed with the Manager within six (6) working days from the Manager's oral decision. STEP TWO Between the employee concerned, the soughtUnion representative, and shouldthe Manager, where possible specify and/or the provisions of the Agreement which are alleged owner. National Grocers Co. or a representative to have been violated. At the time formal discipline is imposed or at any stage be designated by it shall receive a copy of the grievance procedure and shall participate in the discussion at this Step at the request of either the Employer or the Union. National Grocers Co. or its representative shall advise the Employer with respect to any matter in issue and the Employer shall give due and serious consideration to such advice, provided always that the decision shall be made by the Employer. The discussion at this Step shall be held within seven (7) working days of the date of the appeal. The decision of the Employer at this Step shall be in writing and be made within four (4) working days of the date of the meeting. In the case of a dismissal, a grievance may be filed by an employee shall the right, upon request, to the presence of xxxxxxx. the case suspension or discharge, the Hospital shall notify the employee of this right in advance. Where the Hospital deems it necessary to suspend or discharge an employee, the Hospital shall notify the Union of such suspension or discharge in writing, within three (3) days. It is the mutual desire of the parties hereto that complaints shall be adjusted as quickly as possible, and it is understood that an no grievance until who feels he has first given his immediate supervisor the opportunity of adjusting his complaint. The may-have the assistance of a union xxxxxxx if he so desireswas unjustly dealt with. Such complaint shall grievance must be discussed with his immediate supervisor filed within five (5) working days after from the circumstances giving rise to it have occurred date of dismissal and shall commence at STEP TWO. In any subsequent disposal of this case during the grievance procedure, the Employer may re-instate the employee with full back pay, suspend the employee for a definite period or ought reasonably to have come to sustain the attention discharge. Grievances concerning rates shall be handled in accordance with the above procedure and the disposition of such grievances, if sustained, shall include the determination of the employeeeffective date of the increase with thereto. Failing settlement within The Employer and the five daysUnion may file grievances commencing at STEP TWO. If an Arbitrator finds that the Employer or the Union has violated the Collective Agreement, it shall then up as a grievance within five (5) days following his immediate supervisor's decision in have the following manner and sequence: The employee shall submit power to award compensation to the grievance, in writing, and signed by him, to his immediate supervisor. The employee may be accompanied by a Union xxxxxxx. The immediate supervisor will deliver his decision in writing within five days following the day on which the written grievance was presented to him. Failing settlement, then: Within five (5) days following the decision under Step the employee, accompanied by a union xxxxxxx, or the union xxxxxxx shall submit the written grievance to his’Department Head, who will deliver his decision in within five (5) days following the day on which the grievance was presented to him. This step may be omitted where the employee’s immediate supervisor and Department Head are the person. Failing settlement, then: Step five (5) days following the decision in the immediately preceding stepEmployer, the grievance Union or any employee affected by the violation. Any liability, financial or otherwise, of any individual Employer arising out of a violation of this Agreement shall be submitted in writing to the Chief Executive Officer sole and exclusive liability of the Hospital such Employer and other Employers shall not be jointly or the designated Hospital representativeseverally liable for such violations.

ARTICLE GRIEVANCE AND ARBITRATION. For the purposes of The parties to this Agreement, a .grievance or complaint is defined as a difference arising either between a member of the bargaining unit and the Hospital or between the parties hereto Agreement agree that all steps shall be taken to assure that complaints relating to the interpretation, application, administration or alleged violation of the Agreement. The grievance shall identify the nature of the grievance, the sought, and should, where possible specify the provisions of the Agreement which are alleged to have been violated. At the time formal discipline is imposed or at any stage of the grievance procedure an employee shall the right, upon request, to the presence of xxxxxxx. the case suspension or discharge, the Hospital shall notify the employee interpretation of this right in advance. Where the Hospital deems it necessary to suspend or discharge an employee, the Hospital shall notify the Union of such suspension or discharge in writing, within three (3) days. It is the mutual desire of the parties hereto that complaints Agreement shall be adjusted or finalized as quickly as possible, and it . Every effort will be made to settle disputes during the early stage of the Grievance Procedure. It is understood that an no a reasonable amount of time may be spent by the members of the Union Grievance Committee in order to investigate and participate in grievance until he has first given his immediate supervisor matters and the opportunity Union agrees that the members of adjusting his complaintits Committee will cooperate with the Company in not conducting investigations in a manner which will unduly interfere with the Company's operations. The may-have Company agrees that it shall not prevent the assistance of Committee from properly fulfilling its obligations to investigate and settle grievances. An employee who has a union xxxxxxx if he so desires. Such complaint shall be discussed discuss his complaint with his immediate supervisor. If a matter is not settled between an employee and his supervisor then the following steps in the Grievance Procedure shall apply: Step The grievance shall be in writing on a form. One copy of this form shall be given to the Terminal Manager (or his designate) and one copy shall be given to the employee's xxxxxxx. The grievance form must be presented to the Terminal Manager (or his designate) within five (5) working days after the circumstances giving rise to it have occurred or ought reasonably to have come to the attention occurrence of the employee. Failing settlement within matter complained of and the five days, it Terminal Manager (or his designate) shall then up as a answer the grievance in writing on the form presentedto him within five (5) working days following after he has received same. Step If the matter is not settled, the Local Chairperson of the Union or his immediate supervisor's decision in the following manner and sequence: The employee shall submit the grievancerepresentative may, in writing, and signed by him, to his immediate supervisor. The employee may be accompanied by a Union xxxxxxx. The immediate supervisor will deliver his decision in writing within five days following the day on which the written grievance was presented to him. Failing settlement, then: Within five (5) days following the decision under Step the employee, accompanied by a union xxxxxxx, or the union xxxxxxx shall submit the written grievance to his’Department Head, who will deliver his decision in within five (5) working days following after receiving the day on which written reply of the Terminal Manager (or his designate), present the grievance was to the Vice-president of the Company or his nominee. Following presentation of the grievance under this Step, there shall be arranged a meeting between managementand the GrievanceCommitteewhich meetingshall occur within seven (7) working days after the grievance has been presented to him. This step may be omitted where the employee’s immediate supervisor and Department Head are the person. Failing settlementVice-president (or his nominee), then: Step five (5) days following the decision in the immediately preceding step, the grievance who shall be submitted in writing to the Chief Executive Officer of the Hospital or the designated Hospital representative.give his written reply within seven

ARTICLE GRIEVANCE AND ARBITRATION. For the purposes of The Parties to this Agreement, a .grievance or complaint is defined as a difference arising either between a member of the bargaining unit and the Hospital or between the parties hereto Agreement agree that all steps shall be taken to assure that complaints relating to the interpretation, application, administration or alleged violation of the Agreement. The grievance shall identify the nature of the grievance, the sought, and should, where possible specify the provisions of the Agreement which are alleged to have been violated. At the time formal discipline is imposed or at any stage of the grievance procedure an employee shall the right, upon request, to the presence of xxxxxxx. the case suspension or discharge, the Hospital shall notify the employee interpretation of this right in advance. Where the Hospital deems it necessary to suspend or discharge an employee, the Hospital shall notify the Union of such suspension or discharge in writing, within three (3) days. It is the mutual desire of the parties hereto that complaints Agreement shall be adjusted or finalized as quickly as possible, and it . Every effort will be made to settle disputes during the early stage of the Grievance Procedure. It is understood that an no a reasonable amount of time may be spent by the members of the Union Grievance Committee in order to investigate and participate in grievance until he has first given his immediate supervisor matters and the opportunity Union agrees that the members of adjusting his complaintits Committees will co-operate with the Company in not conducting investigations in a manner which will unduly interfere with the Company's operations. The may-have Company agrees that it shall not prevent the assistance Committee from properly fulfilling its obligations to investigate and settle grievances. Subject to the terms of a union xxxxxxx if this Agreement which relate to the investigation following administration of discipline or the decision of the Company to discharge an employee or an feels he so desires. Such complaint had been unjustly dealt with, the following procedure shall be discussed with his immediate supervisor followed: STEP The grievance shall be in writing, copy of which shall be given to the Manager and to the employee's Xxxxxxx. The grievance must be presented to the Manager within five (5) working days after the circumstances giving rise to it have occurred or ought reasonably to have come to the attention occurrence of the employee. Failing settlement within matter complained of and the five days, it Manager shall then up as a answer the grievance presented to him in writing within five (5) working days following his immediate supervisor's decision after has received it. The grievance must be in the following manner and sequence: The employee shall submit the grievance, in writing, a legible form and signed by himthe employee. STEP If the matter has not been settled, the Union Xxxxxxx of the employee involved may, within five (5) working days after receiving the written answer from the Manager, present the grievance in writing to his immediate supervisor. The employee may be accompanied by a Union xxxxxxx. The immediate supervisor will deliver the General Manager or nominee, who shall render his decision in writing within five days following the day on which the written grievance was presented to him. Failing settlement, then: Within five (5) working days following after receiving it. STEP If the decision under Step matter is not settled the employeeChief Xxxxxxx and/or representative may, accompanied by a union xxxxxxx, or the union xxxxxxx shall submit the written grievance to his’Department Head, who will deliver his decision in within five (5) working days following after receiving a written decision of the day on which General Manager or nominee, appeal the grievance was presented to him. This step may be omitted where the employee’s immediate supervisor and Department Head are the person. Failing settlement, then: Step five (5) days following the decision in the immediately preceding step, the grievance shall be submitted case in writing to the Chief Executive Officer General Manager or nominee. Following the presentation of the Hospital grievance at this Step there shall be arranged a meeting between Management and the Grievance Committee which meeting will take place within seven (7)working days after the grievance has been presented to the General Manager or the designated Hospital representativenominee.

ARTICLE GRIEVANCE AND ARBITRATION. For All differences between the purposes Employer, the Union the employees who are subject to this Collective Agreement relating to the term of this Agreement, a .grievance Agreement or complaint is defined as a difference arising either between a member of the bargaining unit and the Hospital or between the parties hereto relating to the interpretation, application, administration or alleged violation contravention thereof, or to any alleged violations shall be settled and disposed of exclusively in the Agreement. The grievance shall identify the nature manner herein provided: Grievances submitted by or on behalf of the grievance, the sought, employees must be submitted promptly and should, where possible specify the provisions of the Agreement which are alleged to have been violated. At the time formal discipline is imposed or at any stage of the grievance procedure an employee shall the right, upon request, to the presence of xxxxxxx. the case suspension or discharge, the Hospital shall notify they must be submitted by the employee of this right in advance. Where the Hospital deems it necessary to suspend or discharge an employee, the Hospital shall notify the Union of such suspension or discharge in writing, immediate Supervisor within three (3) days. It is the mutual desire 3)days of the parties hereto that complaints shall be adjusted as quickly as possible, and it is understood that an no grievance until he has first given his immediate supervisor the opportunity of adjusting his complaint. The may-have the assistance of a union xxxxxxx if he so desires. Such complaint shall be discussed with his immediate supervisor within five (5) days after the circumstances giving rise to it have occurred or ought reasonably to have come to the attention of the employeeevent grieved. Failing settlement within with the five days, it shall then up as a grievance within five (5) days following his immediate supervisor's decision in the following manner and sequence: The employee shall submit the grievance, in writing, and signed by him, to his immediate supervisor. The employee may be accompanied by a Union xxxxxxx. The immediate supervisor will deliver his decision in writing within five days following the day on which the written grievance was presented to him. Failing settlement, then: Within five (5) days following the decision under Step the employee, accompanied by a union xxxxxxx, or the union xxxxxxx shall submit the written grievance to his’Department Head, who will deliver his decision in within five (5) days following the day on which the grievance was presented to him. This step may be omitted where the employee’s immediate supervisor and Department Head are the person. Failing settlement, then: Step five (5) days following the decision in the immediately preceding stepSupervisor, the grievance must be submitted in writing for settlement by a representative of the Union to a representative of the Employer, who shall be meet within two (2) weeks and endeavor to settle the matter. Any grievance not submitted in writing to the Chief Executive Officer Employer within ten days from the date of the Hospital alleged violation shall be deemed waived and forfeited for all purposes. Should the parties be unable to reach a mutually satisfactory agreement within two (2)weeks, either party desiring arbitration shall notify the other party, in writing, within fourteen (14)days thereafter, whereupon the matter shall be submitted to an arbitrator, who shall be a disinterested person, and who shall be mutually selected by the Employer and the Union. In the event that an Agreement as to who should arbitrate the difference cannot be reached, either party may apply to the appropriate Minister of Labour for a list of seven (7) prospective arbitrators to be forwarded to each of the parties. Upon receiving the list, the parties shall strike first by the party requesting arbitration then alternately until only one (I)name remains. The remaining Arbitrator shall hear and arbitrate the case. The arbitrator shall render a decision within five (45) days following his or her appointment, and the designated Hospital representativedecision shall be final and binding upon both parties only insofar as the decision relates directly to the items enumerated in the original complaint. Time limits referred to in this Article may be extended by mutual agreement and must be specified in writing. The Arbitrator shall not have the right or power, to add to, take away, amend, modify, change or disregard any of the provisions of this Agreement, and may consider and decide only the particular grievance presented. The expense and fee of the Arbitrator shall be borne equally by the Company and the Union. A grievance may not be submitted to arbitration unless the demand for arbitration shall be made by the party demanding same in writing to the other party within forty-five (45) days after the occurrence which gave rise to the g nce.

ARTICLE GRIEVANCE AND ARBITRATION. For The Parties to this Agreement agree that all steps shall be taken to assure that complaints relating to the purposes administration or interpretation of this Agreement shall be adjusted or finalized as quickly as possible. Every effort will be made to settle disputes during the early stage of the grievance procedure. It is understood that a reasonable amount of time may be spent by the members of the Union Grievance Committee in order to investigate and participate in grievance matters and the Union agrees that the members of its Committee will cooperatewith the Company in not conducting investigations in a manner which will unduly interfere with the Company's operations. The Company agrees that it shall not prevent the Committee from properly fulfillingits obligations to investigate and settle grievances. Before leaving his work to attend to business properly arising fi-om this Agreement, a .grievance the Xxxxxxx concerned shall first obtain the permission of his immediate supervisor or complaint is defined as a difference arising either between a member dispatcher, and all time away fi-om work shall be devoted to the handling of the bargaining unit and the Hospital or between the parties hereto relating particular business necessitating his absence. Subject to the interpretationterms of this Agreement a grievance shall consist of a dispute concerning interpretation and applicationof any clause in this Agreement, applicationviolations of the Agreement, administration or and alleged violation abuses of discretion by supervision in the of employees contrary to the terms of the Agreement. If any question arises as to whether a particular dispute is or is not a grievance, within the meaning of these provisions, the question may be taken up through the grievance procedure and determined, if necessary, by arbitration. There shall be an effort on the part of both parties to settle such grievances promptly through the following steps: Step The employee shall take up the matter with his Xxxxxxx prior to taking the matter up with Xxxxxxx or Supervisor in question. The grievance shall identify be in writing on a form. One copy of this form shall be given to the nature Xxxxxxx or Supervisorand one copy shall be given to the employee's Xxxxxxx. The grievance form must be presented to the Xxxxxxx or Supervisorwithin ten (1O) working days after the occurrence of the grievance, matter complained of and the sought, and should, where possible specify Xxxxxxx or Supervisor shall answer the provisions grievance in writing on the form presented to within five (5) working days after he has received same. Step If the matter is not settledthe Chief Xxxxxxx of the Agreement which are alleged Union or his representative may, within five (5) working days after receiving the written reply of the Supervisoror Xxxxxxxx, present the grievance to have been violatedthe General Manager of the Company or his nominee. At the time formal discipline is imposed or at any stage Following presentation of the grievance procedure an employee under this Step, there shall be arranged a meeting between Management and two (2) members of the right, upon request, Grievance Committee which meeting shall occur within seven (7) working days after the grievancehas been presented to the presence of xxxxxxxGeneral Manager or his nominee. the case suspension The General Manager or discharge, the Hospital his nominee shall notify the employee of this right give his decision in advance. Where the Hospital deems it necessary writing to suspend or discharge an employee, the Hospital shall notify the Union of such suspension or discharge in writing, within three (3) days. It is the mutual desire of the parties hereto that complaints shall be adjusted as quickly as possible, and it is understood that an no grievance until he has first given his immediate supervisor the opportunity of adjusting his complaint. The may-have the assistance of a union xxxxxxx if he so desires. Such complaint shall be discussed with his immediate supervisor within five (5) days after the circumstances giving rise to it have occurred or ought reasonably to have come to the attention of the employee. Failing settlement within the five working days, it shall then up as or a grievance longer period if mutually agreed upon with Union. In the event that the matter has not been settled, either party may, within five fifteen (5) days following his immediate supervisor's decision in the following manner and sequence: The employee shall submit the grievance, in writing, and signed by him, to his immediate supervisor. The employee may be accompanied by a Union xxxxxxx. The immediate supervisor will deliver his decision in writing within five days following the day on which the written grievance was presented to him. Failing settlement, then: Within five (515) days following the decision under Step of the employeeGeneral Manager, accompanied refer the matter to arbitration by giving to the other party a union xxxxxxxwritten notice of its intention to proceed to arbitration and this Notice shall state the specific matter to be dealt with at arbitration and the specific relief sought by the party. The party referring the matter to arbitration shall name its nominee to the Arbitration Board within ten (10) working days after receiving the notice. Should either party fail to appoint a nominee within the limited time, the appointment shall be made by the Ontario Labour Management Arbitration Commissionupon the request of either party. The two (2) nominees of the parties shall, within ten (1O) days appoint or select a chairman for the Arbitration Board, but if they are not able to agree upon a chairman within the time limit, the appointment shall be made by the Ontario Labour Management Arbitration Commission upon the request of either party. The Board of Arbitration so constituted of three (3) members shall then forthwith consider and determine the matters in issue which have been submittedto them for disposal and the decision of a majority of the members of the Arbitration Board shall be final and binding on all parties concerned. If there is no majority decision, the decision of the chairman shall be the decision of the Board. No person shall be appointed as an arbitrator who has been involved in any matter concerningthe industrial relations between the Company and the Union, or who has acted as a paid agent, Attorney or Solicitor for either party. Each of the union xxxxxxx parties hereto shall submit bear the written grievance to his’Department Headexpenseof its own representativeto a Board of Arbitration and the parties shall jointly and equally bear the expense, who will deliver his decision in within five (5) days following if any, of the day on which the grievance was presented to himchairman of such Board of Arbitration. This step may be omitted where the employee’s immediate supervisor and Department Head are the person. Failing settlement, then: Step five (5) days following the decision in the immediately preceding step, the grievance No matter shall be submitted to the Board of Arbitration which has not been properly carried through previous Steps of the grievance procedure in accordance with this Agreement. The Arbitration Board shall not make any decision inconsistent with this Agreement, nor alter, or any part of this Agreement but shall only consider the question in dispute, subject to the powers given to an Arbitration Board under this Agreement. When the employee has been found to have been unjustly dealt with, the Board of Arbitration shall have the power to order reinstatement with or without compensation as it sees fit. In the event that either the Company or the Union wish to present a policy grievance alleging a violation of this Agreement, such grievance must be presented in writing to the Chief Executive Officer of the Hospital or the designated Hospital representative.within seven

ARTICLE GRIEVANCE AND ARBITRATION. For the purposes of The Parties to this Agreement, a .grievance or complaint is defined as a difference arising either between a member of the bargaining unit and the Hospital or between the parties hereto Agreement agree that all steps shall be taken to assure that complaints relating to the interpretation, application, administration or alleged violation of the Agreement. The grievance shall identify the nature of the grievance, the sought, and should, where possible specify the provisions of the Agreement which are alleged to have been violated. At the time formal discipline is imposed or at any stage of the grievance procedure an employee shall the right, upon request, to the presence of xxxxxxx. the case suspension or discharge, the Hospital shall notify the employee interpretation of this right in advance. Where the Hospital deems it necessary to suspend or discharge an employee, the Hospital shall notify the Union of such suspension or discharge in writing, within three (3) days. It is the mutual desire of the parties hereto that complaints Agreement shall be adjusted or finalized as quickly as possible, and it . Every effort will be made to settle disputes during the early stage of the Grievance Procedure. It is understood that an no a reasonable amount of time may be spent by the members of the Union Grievance Committee in order to investigate and participate in grievance until he has first given his immediate supervisor matters and the opportunity Union agrees that the members of adjusting his complaintits Committees will co-operate with the Company in not conducting investigations in a manner which will unduly interfere with the Company's operations. The may-have Company agrees that it shall not prevent the assistance properly fulfilling its obligations to investigate and settle grievances. Subject to the terms of a union xxxxxxx if he so desires. Such complaint this Agreement which relate to the investigation following administration of discipline or the decision of the Company to discharge an employee or an employee who feels had been unjustly dealt with, the following procedure shall be discussed with his immediate supervisor followed: STEP STEP The grievance shall be in writing, copy of which shall be given to the Manager and to the employee's Xxxxxxx. The grievance must be presented to the Manager within five (5) working days after the circumstances giving rise to it have occurred or ought reasonably to have come to the attention occurrence of the employee. Failing settlement within matter complained of and the five days, it Manager shall then up as a answer the grievance presented to in writing within five (5) working days following his immediate supervisor's decision after has received it. The grievance must be in the following manner and sequence: The employee shall submit the grievance, in writing, a legible form and signed by himthe employee. If the matter has not been settled, the Union Xxxxxxx of the employee involved may, within five (5) working days after receiving the written answer from the Manager, present the grievance in writing to the General Manager or his immediate supervisor. The employee may be accompanied by a Union xxxxxxx. The immediate supervisor will deliver nominee, who shall render his decision in writing within five days following the day on which the written grievance was presented to him. Failing settlement, then: Within five (5) working days following after receiving it. STEP If the decision under Step matter is not settled the employeeChief Xxxxxxx his representative may, accompanied by a union xxxxxxx, or the union xxxxxxx shall submit the written grievance to his’Department Head, who will deliver his decision in within five (5) working days following after receiving a written decision of the day on which General Manager or his nominee, appeal the case in writing to the Director of Human Resources or his nominee. Following the presentation of the grievance was at this Step there be arranged a meeting between Management and the Grievance Committee which meeting will take place within seven (7) working days after the grievance has been presented to himthe Director of Human Resources or his nominee. This step may be omitted where In the employee’s immediate supervisor and Department Head are event that the personmatter has not been settled, either Party may, within ten (10) working days of the aforesaid meeting, contact the other Party in an endeavour to agree on a single arbitrator. Failing settlementagreement within three (3) working days, then: Step arbitration will be instituted under the following conditions. The Party desiring arbitration will give the other party a written notice of its intention and notice shall state the specific matter to be dealt with at arbitration and the specific relief sought by the Party. The Party referring the matter to arbitration shall name its nominee to the Arbitration Board such notice. The other Party shall name its nominee to the Arbitration Board within five (5) working days following after receiving a notice. Should either Party fail to appoint a nominee, shall be appointed at the request of the other nominee by the Federal Minister of Human Resources. The two nominees of the parties shall, within five (5) working days appoint or select a for the arbitration board, but if they are not able to agree on the selection of a chairman, shall request the Federal Minister of Human Resources to make the appointment. The Board of Arbitration so constituted of three (3) members shall then forthwith consider and determine the matters in issue which have been submitted to them for disposal and decision of a majority of the members of the Arbitration Board shall be final and binding on Parties concerned. If there is no majority decision, the decision in of the immediately preceding step, the grievance Chairman shall be submitted in writing to the Chief Executive Officer decision of the Hospital Board. Each of the Parties hereto shall bear the expense of its own representative to a Board of Arbitration and the Parties shall jointly and equally bear the expense, if any, of the third Party of such Arbitration Board, or the designated Hospital representativea single arbitrator.

ARTICLE GRIEVANCE AND ARBITRATION. For the purposes of this Agreement, a .grievance grievance or complaint is defined as a difference arising either between a member of the bargaining unit and the Hospital or between the parties hereto relating to the interpretation, application, administration or alleged violation of the Agreement. The grievance shall identify the .the nature of the grievance, the remedy sought, and should, where possible specify the provisions of the Agreement which are alleged to have been violated. At the time formal discipline is imposed or at any stage of the grievance procedure an employee shall have the right, upon request, to the presence of xxxxxxx. In the case of suspension or discharge, the Hospital shall notify the employee of this right in advance. Where the Hospital deems it necessary to suspend or discharge an employee, the Hospital shall notify the Union of ‘such suspension or discharge in writing, within three (3) days. It is the mutual desire of the parties hereto that complaints shall be adjusted as quickly as possible, and it is understood that an employee has no grievance until he has first given his immediate supervisor the opportunity of adjusting his complaint. The may-may have the assistance of a union xxxxxxx if he so desires. Such complaint shall be discussed with his immediate supervisor within five (5) days after the circumstances giving rise to it have occurred or ought reasonably to have come to the attention of the employee. Failing settlement within the five (5) days, it shall then be taken up as a grievance within five (5) days following his immediate supervisor's ’s decision in the following manner and sequence: The employee shall submit the grievance, in writing, and signed by him, to his immediate supervisor. The employee may be accompanied by a Union xxxxxxx. The The' immediate supervisor will deliver his decision in writing within five (5) days following the day on which the written grievance was presented to him. Failing settlement, then: Within five (5) days following the decision under Step the employee, accompanied by a union xxxxxxx, or the union xxxxxxx shall submit the the' written grievance to his’Department his Department Head, who will deliver his decision in writing within five (5) days following the day on which the grievance was presented to him. This step may be omitted where the employee’s 's immediate supervisor and Department Head are the same person. Failing settlement, then: Step Within five (5) days following the decision in the immediately preceding step, the grievance shall be submitted in writing to the Chief Executive Officer of the Hospital or the designated Hospital representative. A meeting will then be held between the Chief Executive Officer or the designated Hospital representative and the union representatives who may be accompanied by the general representative of the Union, within five (5) days of the submission of the grievance at Step unless extended by mutual agreement of the parties. The decision of the Hospital shall be delivered in writing within ten days following the date of such meeting.

ARTICLE GRIEVANCE AND ARBITRATION. For the purposes of this Agreement, a .grievance grievance or complaint is defined as a difference arising either between a member of the bargaining unit and the Hospital or between the parties hereto relating to the interpretation, application, administration or alleged violation of the Agreement. The grievance shall identify the nature of the grievance, the remedy sought, and should, where possible specify the provisions of the Agreement which are alleged to have been violated. At the time formal discipline is imposed or at any stage of the grievance procedure an employee shall have the right, upon request, to the presence of xxxxxxx. In the case of suspension or discharge, the Hospital shall notify the employee of this right in advance. Where the Hospital deems it necessary to suspend or discharge an employee, the Hospital shall notify the Union of such suspension or discharge in writing, within three (3) days. It is the mutual desire of the parties hereto that complaints shall be adjusted as quickly as possible, and it is understood that an employee has no grievance until he has first given his immediate supervisor the opportunity of adjusting his complaint. The may-may have the assistance of a union xxxxxxx if he so desires. Such complaint shall be discussed with his immediate supervisor within five (5) days after the circumstances giving rise to it have occurred or ought reasonably to have come to the attention of the employee. Failing settlement within the five (5) days, it shall then be taken up as a grievance within five (5) days following his immediate supervisor's decision in the following manner and sequence: The employee shall submit the grievance, in writing, and signed by him, to his immediate supervisor. The employee may be accompanied by a Union xxxxxxx. The immediate supervisor will deliver his decision in writing within five (5) days following the day on which the written grievance was presented to him. Failing settlement, then: Within five (5) days following the decision under Step the employee, accompanied by a union xxxxxxx, or the union xxxxxxx shall submit the written grievance to his’Department his Department Head, who will deliver his decision in writing within five (5) days following the day on which the grievance was presented to him. This step may be omitted where the employee’s 's immediate supervisor and Department Head are the same person. Failing settlement, then: Step Within five (5) days following the decision in the immediately preceding step, the grievance shall be submitted in writing to the Chief Executive Officer of the Hospital or the designated Hospital representative. A meeting will then be held between the Chief Executive Officer or the designated Hospital representative and the designated union representatives who may be by the general representative of the Union, within five (5) days of the submission of the grievance at Step unless extended by mutual agreement of the parties. The decision of the Hospital shall be delivered writing within ten (10) days following the date of such meeting.

ARTICLE GRIEVANCE AND ARBITRATION. For the purposes of The Parties to this Agreement, a .grievance or complaint is defined as a difference arising either between a member of the bargaining unit and the Hospital or between the parties hereto Agreement agree that all steps shall be taken to assure that complaints relating to the interpretation, application, administration or alleged violation of the Agreement. The grievance shall identify the nature of the grievance, the sought, and should, where possible specify the provisions of the Agreement which are alleged to have been violated. At the time formal discipline is imposed or at any stage of the grievance procedure an employee shall the right, upon request, to the presence of xxxxxxx. the case suspension or discharge, the Hospital shall notify the employee interpretation of this right in advance. Where the Hospital deems it necessary to suspend or discharge an employee, the Hospital shall notify the Union of such suspension or discharge in writing, within three (3) days. It is the mutual desire of the parties hereto that complaints Agreement shall be adjusted or finalized as quickly as possible, and it . Every effort will be made to settle disputes during the early stage of the Grievance Procedure. It is understood that a reasonable amount of time may be spent by the members of the Union Committee in order to investigate and participate in grievance matters and the Union agrees that the members of its Committees will with the Company in not conducting investigations in a manner which will unduly interfere with the Company's The Company agrees that it shall not prevent the Committee from properly fulfilling its obligations to investigate and settle grievances. Subject to the terms of this Agreement which relate to the investigation following administration of discipline or the decision of the Company to discharge an no employee or an employee who feels had been unjustly dealt with, the following procedure shall be followed: STEP The grievance until he has first shall be in writing, copy of which shall be given his immediate supervisor to the opportunity of adjusting his complaintand to the employee's Xxxxxxx. The may-have grievance must be presented to the assistance Manager within five (5) working days after the occurrence of a union xxxxxxx if he so desires. Such complaint the matter complained of and the Manager shall be discussed with his immediate supervisor answer the grievance presented to in writing within five (5) days after the circumstances giving rise to it have occurred or ought reasonably to have come to the attention of has received it. The grievance must be in a legible form and signed by the employee. Failing settlement within STEP If the five daysmatter has not been settled, it shall then up as a grievance the Union Xxxxxxx of the employee involved may, within five (5) working days following after receiving the written answer from the Manager, present the grievance in writing to the General Manager or his immediate supervisor's decision in the following manner and sequence: The employee nominee, who shall submit the grievance, in writing, and signed by him, to his immediate supervisor. The employee may be accompanied by a Union xxxxxxx. The immediate supervisor will deliver render his decision in writing within five days following the day on which the written grievance was presented to him. Failing settlement, then: Within five (5) working days following after receiving it. STEP If the decision under Step matter is not settled the employeeUnit Chairperson his representative may, accompanied by a union xxxxxxx, or the union xxxxxxx shall submit the written grievance to his’Department Head, who will deliver his decision in within five (5) working days following after receiving a written decision of the day on which General Manager or his nominee, appeal the case in writing to the Director of Human Resources or his nominee. Following the presentation of the grievance was at this Step there shall be arranged a meeting between Management and the Grievance Committee which meeting will take place within seven (7) working days after the grievance has been presented to himthe Director of Human Resources or his nominee. This step may be omitted where In the employee’s immediate supervisor and Department Head are event that the personmatter has not been settled, either Party may, within ten working days of the aforesaid meeting, contact the other Party in an endeavour to agree on a single arbitrator. Failing settlementagreement within three (3) working days, then: Step arbitration will be under the following conditions. The Party desiring arbitration will give the other party a written notice of its intention and this notice shall state the specific matter to be dealt with at arbitration and the specific relief sought by the Party The Party referring the matter to arbitration shall name its nominee to the Arbitration Board in such notice. The other Party shall name its nominee to the Arbitration Board within five (5) working days following after receiving a notice. Should either Party to appoint a nominee, shall be appointed at the request of the other nominee by the Federal Minister of Human Resources. The two nominees of the parties shall, within five (5) working days appoint or select a chairman for the arbitration board, but if they are not able to agree on the selection of a chairman, they shall request the Federal Minister of Human Resources to make the appointment. The Board of Arbitration so constituted of three (3) members shall then forthwith considerand determine the matters in issue which have been submitted to them for disposal and the decision in of a majority of the immediately preceding stepmembers of the Arbitration Board shall be final and binding on all Parties concerned. If there is no majority decision, the grievance decision of the Chairman shall be submitted in writing to the Chief Executive Officer decision of the Hospital Board. Each of the Parties hereto shall bear the expense of its own representative to a Board of Arbitration and the Parties shall jointly and equally bear the expense, if any, of the third Party of such Board, or the designated Hospital representativea single arbitrator.

ARTICLE GRIEVANCE AND ARBITRATION. For the purposes of The parties to this Agreement, a .grievance or complaint is defined as a difference arising either between a member of the bargaining unit and the Hospital or between the parties hereto Agreement agree that all steps shall be taken to assure that complaints relating to the interpretation, application, administration or alleged violation of the Agreement. The grievance shall identify the nature of the grievance, the sought, and should, where possible specify the provisions of the Agreement which are alleged to have been violated. At the time formal discipline is imposed or at any stage of the grievance procedure an employee shall the right, upon request, to the presence of xxxxxxx. the case suspension or discharge, the Hospital shall notify the employee interpretation of this right in advance. Where the Hospital deems it necessary to suspend or discharge an employee, the Hospital shall notify the Union of such suspension or discharge in writing, within three (3) days. It is the mutual desire of the parties hereto that complaints Agreement shall be adjusted or finalized as quickly as possible, and it . Every effort will be made to settle disputes during the early stage of the Grievance Procedure. It is understood that an no a reasonable amount of time may be spent by the members of the Union Grievance in order to investigate and participate in grievance until he has first given his immediate supervisor matters and the opportunity Union agrees that the members of adjusting his complaintits Committee will cooperate with the Company in not conducting investigations in a manner which will unduly interfere with the Company's operations. The may-have Company agrees that it shall not prevent the assistance of Committee from properly fulfilling its obligations to investigate and settle grievances. An employee who has a union xxxxxxx if he so desires. Such complaint shall be discussed discuss his complaint with his immediate supervisor. If a matter is not settled between an employee and his supervisor then the following steps in the Grievance Procedure shall apply: Step The grievance shall be in writing on a form. One copy of this form shall be given to the Terminal Manager (or his designate) and one copy shall be given to the employee's xxxxxxx. The grievance form must be presented to the Terminal Manager (or his designate) within five (5) working days after the circumstances giving rise to it have occurred or ought reasonably to have come to the attention occurrence of the employee. Failing settlement within matter complained of and the five days, it Terminal Manager (or his designate) shall then up as a answer the grievance in writing on the form presented to him within five (5) working days following after he has received same. If the matter is not settled, the Local Chairperson of the Union or his immediate supervisor's decision in the following manner and sequence: The employee shall submit the grievancerepresentative may, in writing, and signed by him, to his immediate supervisor. The employee may be accompanied by a Union xxxxxxx. The immediate supervisor will deliver his decision in writing within five days following the day on which the written grievance was presented to him. Failing settlement, then: Within five (5) days following the decision under Step the employee, accompanied by a union xxxxxxx, or the union xxxxxxx shall submit the written grievance to his’Department Head, who will deliver his decision in within five (5) working days following after receiving the day on which written of the Terminal Manager (or his designate), present the grievance was to the Vice-president of the Company or his nominee. Following presentation of the grievance under this Step, there shall be arranged a meeting between management and the Grievance Committee which meeting shall occur within seven (7) working days after the grievance has been presented to him. This step may be omitted where the employee’s immediate supervisor and Department Head are the person. Failing settlementVice-president (or his nominee), then: Step five (5) days following the decision in the immediately preceding step, the grievance who shall be submitted in writing to the Chief Executive Officer of the Hospital or the designated Hospital representative.give his written reply within seven

ARTICLE GRIEVANCE AND ARBITRATION. For the purposes purpose of this Agreement, a .grievance grievance or complaint is defined as a difference arising either between a member of the bargaining unit and the Hospital or between the parties hereto relating to the interpretation, application, administration or alleged violation of the Agreement. The grievance shall identify the nature of the grievance, the remedy sought, and should, where possible specify the provisions of provisionsof the Agreement which are alleged to have been violated. At the time formal discipline is imposed or at any stage of the grievance procedure procedure, an employee shall have the right, upon request, to the presence of xxxxxxx. In the case of suspension or discharge, the Hospital shall notify the employee of this his right in advance. Where the Hospital deems it necessary to suspend or discharge an employee, the Hospital shall notify the Union of such suspension or discharge in writing, within three (3) days. It is the mutual desire of the parties hereto that complaints shall be adjusted as quickly as possible, and it is understood that an employee has no grievance until he has first given his immediate supervisor the opportunity of adjusting his complaint. The may-may have the assistance of a union xxxxxxx if he so desires. Such complaint shall be discussed with his immediate supervisor within five (5) days after the circumstances giving rise to it have occurred or ought reasonably to have come to the attention of the employee. Failing settlement within the five (5) days, it shall then be taken up as a grievance within five (5) days following his immediate supervisor's decision in the following manner and sequence: The employee shall submit the grievance, in writing, and signed by him, to his immediate supervisorImmediate Supervisor. The employee may be accompanied by a Union xxxxxxx. The immediate supervisor will deliver his decision in writing within five (5) days following the day on which the written grievance was presented to him. The Union and the Hospital may meet to discuss the grievance at a time and place suitable to both parties. Failing settlement, then: Within five (5) days following the decision under Step the employee, accompanied by a union xxxxxxx, or the union xxxxxxx shall submit the written grievance to his’Department Head, who will deliver his decision in within five (5) days following the day on which the grievance was presented to him. This step may be omitted where the employee’s immediate supervisor and Department Head are the person. Failing settlement, then: Step five (5) days following the decision in the immediately preceding step, the grievance shall be submitted in writing to the Chief Executive Officer Director, Human Resources. A meeting will then be held between the Director of Human Resources or their designate and the designated union representativeswho may be accompanied by the general representative of the Union, within five (5) days of the submission of the grievance at Step unless extended by mutual agreement of the parties. The decision of the Hospital or shall be delivered in writing within ten days following the designated Hospital representativedate of such meeting.

ARTICLE GRIEVANCE AND ARBITRATION. For the purposes of this Agreement, a .grievance grievance or complaint com- plaint is defined as a difference arising either between a member of the bargaining unit and the Hospital or between the parties hereto relating to the interpretation, application, administration or alleged violation of the Agreement. The grievance shall identify the nature of the grievance, the remedy sought, and should, where possible possible, specify the provisions pro- visions of the Agreement which are alleged to have been violatedvio- lated. At the time formal discipline is imposed or at any stage of the grievance procedure Grievance Procedure an employee shall have the right, upon request, to the presence of xxxxxxxhis Xxxxxxx provided the Xxxxxxx is available at the time. In the case of suspension or discharge, the Hospital shall notify the employee of this his right in advance. Where the Hospital deems it necessary to suspend or discharge dis- charge an employee, the Hospital shall notify the Union of such suspension or discharge in writing, within three (3) days. It is the mutual desire of the parties hereto that complaints com- plaints shall be adjusted as quickly as possible, possible and it is understood that an employee has no grievance until he has first given his immediate supervisor the opportunity of adjusting his complaint. The may-may have the assistance of a union xxxxxxx Union Xxxxxxx if he so desires. Such complaint shall be discussed with his immediate supervisor super- visor within five (5) days after the circumstances giving rise to it have occurred or ought reasonably to have come to the attention of the employee. Failing settlement within the five (5) days, it shall then be taken up as a grievance within five (5) days following his immediate supervisor's decision in the following manner and sequencesequence : Step The employee shall submit the grievance, in writing, and signed by him, to his immediate supervisor. The employee may be accompanied by a Union xxxxxxxXxxxxxx. The immediate supervisor will deliver his decision in writing within five (5) days following the day on which the written grievance was presented to him. Failing settlement, then: Step Within five (5) days following the decision under Step the employee, accompanied by a union xxxxxxxUnion Xxxxxxx, or the union xxxxxxx Union Xxxxxxx shall submit the written grievance to his’Department his Department Head, who will deliver his decision in writing within five (5) days following the day on which the grievance was presented to him. This step may be omitted where the employee’s 's immediate supervisor and Department Head are the same person. Failing settlement, thenthen : Step Within five (5) days following the decision in the immediately immedi- ately preceding step, the grievance shall be submitted in writing to the Chief Executive Officer of the Hospital or his designated representative. A meeting will then be held between the Chief Executive Officer or the designated Hospital representativerepresentative and the desig- nated Union representatives who may be accompanied by the General representative of the Union, within five (5) days of the submission of the grievance at unless extended by mutual agreement of the parties. The decision of the Hospital shall be delivered in writing within ten (10) days following the date of such meeting.

ARTICLE GRIEVANCE AND ARBITRATION. For Either the purposes Employer, the Union or any employee has a right to lodge a grievance with respect to any matter arising out of this Agreement, a .grievance Agreement or complaint is defined as a difference arising either between a member of the bargaining unit and the Hospital or between the parties hereto relating to concerning the interpretation, application, administration application or alleged violation of this Agreement. Any employees believing that they have been unjustly dealt with or that the Agreementprovisions of this Agreement have not been complied with, shall have the right to place such grievances in the hands of the Union for review and adjustment by the Employer, if necessary. Such grievances shall be processed as Step One: Between the employee concerned, the Union representative and the Manager. The grievance shall identify must be filed within eighteen working days after the nature of the grievance, the sought, and should, where possible specify the provisions of the Agreement which are alleged event giving rise to have been violated. At the time formal discipline is imposed or at any stage of the grievance procedure an employee shall the right, upon request, to the presence occurs and within this period of xxxxxxx. the case suspension or discharge, the Hospital shall notify the employee of this right in advance. Where the Hospital deems time it necessary to suspend or discharge an employee, the Hospital shall notify the Union of such suspension or discharge in writing, within three (3) days. It is the mutual desire of the parties hereto that complaints shall be adjusted as quickly as possible, and it is understood that an no grievance until he has first given his immediate supervisor the opportunity of adjusting his complaint. The may-have the assistance of a union xxxxxxx if he so desires. Such complaint shall be discussed with his immediate supervisor within five (5) days after the circumstances giving rise to it have occurred or ought reasonably to have come to the attention of the employee. Failing settlement within the five days, it shall then up as a grievance within five (5) days following his immediate supervisor's decision in the following manner and sequence: The employee shall submit the grievance, in writing, and signed by him, to his immediate supervisorat this step. The employee may be accompanied by a manager shall give an oral decision within four working days from the date the discussion took place. If the Union xxxxxxx. The immediate supervisor will deliver his decision in writing within five days following wishes to appeal the day on which the written grievance was presented to him. Failing settlement, then: Within five (5) days following the decision under Step the employee, accompanied by a union xxxxxxx, or the union xxxxxxx shall submit the written grievance to his’Department Head, who will deliver his decision in within five (5) days following the day on which the grievance was presented to him. This step may be omitted where the employee’s immediate supervisor and Department Head are the person. Failing settlement, then: Step five (5) days following the decision in the immediately preceding stepnext Step, the grievance shall be submitted reduced to writing and shall contain the provision of the Agreement which has been allegedly violated. Notice of appeal shall be filed with the Store Manager within six working days from the Store Manager’s oral decision. Step Two: Between the employee concerned, the Union representative, the Manager, the District Supervisor and/or their delegates. The discussion at this Step shall be held within seven working days of the date of the appeal. The decision of the Employer at this Step shall be in writing and be made within four working days of the date of the meeting. Should the Union wish to appeal, such notice of appeal must be in writing with the Head Office of the Employer within one week of the decision of the Employer at STEP TWO. Step Three: The grievance shall be forwarded to the Chief Executive Officer Head Office of the Hospital Employer, which shall have one week to dispose of the grievance. The disposition shall be in writing and returned to the officers of the Union. If considered necessary by the parties, a meeting may be held by the parties and may include the interested persons. If a meeting is held, the decision shall be given to the other party within seven days from the date of the meeting. In the case of a dismissal, a grievance may be filed by an employee who feels he was unjustly dealt with. Such a grievance must be filed within five working days from the date of dismissal and commence at STEP TWO. In any subsequent disposal of this case during the grievance procedure, the Employer may the employee with full back pay, suspend the employee for a definite period or sustain the discharge. Grievances concerning rates shall be handled in accordance with the above procedure and the disposition of such grievances, if sustained, shall include the determination of the effective date of the increase with thereto. The Employer or the designated Hospital representativeUnion may file grievances commencing at STEP THREE. If an Arbitration Board finds that the Employer or the Union has violated the Collective Agreement, it shall have the power to award compensation to the Employer or any employee affected by the violation.

ARTICLE GRIEVANCE AND ARBITRATION. For the purposes of this Agreement, a .grievance grievance or complaint is defined as a difference arising either between a member of the bargaining unit and the Hospital or between the parties hereto relating to the interpretation, application, administration or alleged violation of the Agreement. The grievance shall identify the nature of the grievance, the remedy sought, and should, where possible specify the provisions of the Agreement which are alleged to have been violated. At the time formal discipline is imposed or at any stage of the grievance procedure an employee shall have the right, upon request, right to the presence of xxxxxxx. In the case of suspension or discharge, the Hospital shall notify the employee of this right in advance. Where the Hospital deems it necessary to suspend or discharge an employee, the Hospital shall notify the Union of such suspension or discharge in writing, within three (3) days. It is the mutual desire of the parties hereto that complaints shall be adjusted as quickly as possible, and it is understood that an employee has no grievance until he has first given his immediate supervisor the opportunity of adjusting his complaint. The may-may have the assistance of a union xxxxxxx if he so desires. Such complaint shall be discussed with his immediate supervisor within five (5) days after the circumstances giving rise to it have occurred or ought reasonably to have come to the attention of the employee. Failing settlement within the five (5) days, it shall then be taken up as a grievance within five (5) days following his immediate supervisor's decision in the following manner and sequence: Step The employee shall submit the grievance, in writing, and signed by him, to his immediate supervisor. (designated by The employee may be accompanied by a Union xxxxxxx. The immediate supervisor (designated by will deliver his decision in writing within within- five (5) days following the day on which the written grievance was presented to him. Failing settlement, then: Within five (5) days following The Union and the decision under Step the employee, accompanied by a union xxxxxxx, or the union xxxxxxx shall submit the written grievance may meet to his’Department Head, who will deliver his decision in within five (5) days following the day on which discuss the grievance was presented at a time and place suitable to him. This step may be omitted where the employee’s immediate supervisor and Department Head are the personboth parties. Failing settlement, then: Step five (5) days following the decision in the immediately preceding step, the grievance shall be submitted in writing to the Chief Executive Officer of the Hospital or the designated Hospital representative.:

ARTICLE GRIEVANCE AND ARBITRATION. For the purposes of this Agreement, a .grievance grievance or complaint is defined as a difference arising either between a member of the bargaining unit and the Hospital or between the parties hereto relating to the interpretation, application, administration or alleged violation of the Agreement. The grievance shall identify the nature of the grievance, the remedy sought, and should, where possible specify the provisions of the Agreement which are alleged to have been violated. At the time formal discipline is imposed or at any stage of the grievance procedure an employee shall have the right, upon request, right to the presence of xxxxxxx. In the case of suspension or discharge, the Hospital shall notify the employee of this right in advance. Where the Hospital deems it necessary to suspend or discharge an employee, the Hospital shall notify the Union of such suspension or discharge in writing, within three (3) days. It is the mutual desire of the parties hereto that complaints shall be adjusted as quickly as possible, and it is understood that an employee has no grievance until he has first given his immediate supervisor the opportunity of adjusting his complaint. The may-may have the assistance of a union xxxxxxx if he so desires. Such complaint shall be discussed with his immediate supervisor within five (5) days after the circumstances giving rise to it have occurred or ought reasonably to have come to the attention of the employee. Failing settlement within the five (5) days, it shall then be taken up as a grievance within grievancewithin five (5) days following his immediate supervisor's decision supervisor'sdecision in the following manner and sequence: STEP ONE The employee shall submit the grievance, in writing, and signed by him, to his immediate supervisor. The employee may be accompanied by a Union xxxxxxx. The immediate supervisor will deliver his decision in writing within five (5) days following the day on which the written grievance was presented to him. Failing settlement, then: STEP TWO Within five (5) days following the decision under Step the employee, accompanied by a union xxxxxxx, or the union xxxxxxx shall submit the written grievance to his’Department his Department Head, who will deliver his decision in writing within five (5) days following the day on which the grievance was presented to him. This step may be omitted where the employee’s 's immediate supervisor and Department Head are the same person. Failing settlement, then: Step STEP THREE Within five (5) days following the decision in the immediately preceding step, the grievance shall be submitted in writing to the Chief Executive Officer of the Hospital or the designated Hospital representative. A meeting will then be held between the Chief Executive Officer or the designated Hospital representative and the designated union representatives who may be accompanied by the general representative of the Union, within five (5)days of the submissionof the grievance at Step unless extended by mutual agreement of the parties. The decision of the Hospital shall be delivered in writing ten days following the date of such meeting.

ARTICLE GRIEVANCE AND ARBITRATION. For Either the purposes Employer, the Union or any employee has a right to Lodge a grievance with respect to any matter arising out of this Agreement, a .grievance Agreement or complaint is defined as a difference arising either between a member of the bargaining unit and the Hospital or between the parties hereto relating to concerning the interpretation, application, administration application or alleged violation of this Agreement. Any employees believing that they have been unjustly dealt with or that the Agreementprovisions of this Agreement have not been complied with, shall have the right to place such grievances in the hands of the Union for review and adjustment by the Employer, if necessary. Such grievances shall be processed as follows: STEP ONE: Between the employee concerned, the Union and the Manager. The grievance shall identify must be filed within eighteen working days after the nature of the grievance, the sought, and should, where possible specify the provisions of the Agreement which are alleged event giving rise to have been violated. At the time formal discipline is imposed or at any stage of the grievance procedure an employee shall the right, upon request, to the presence occurs and within this period of xxxxxxx. the case suspension or discharge, the Hospital shall notify the employee of this right in advance. Where the Hospital deems time it necessary to suspend or discharge an employee, the Hospital shall notify the Union of such suspension or discharge in writing, within three (3) days. It is the mutual desire of the parties hereto that complaints shall be adjusted as quickly as possible, and it is understood that an no grievance until he has first given his immediate supervisor the opportunity of adjusting his complaint. The may-have the assistance of a union xxxxxxx if he so desires. Such complaint shall be discussed with his immediate supervisor at this Step, The Manager shall give an oral decision within five (5) four working days after from the circumstances giving rise date the discussion took place. If the Union wishes to it have occurred or ought reasonably to have come to appeal the attention of the employee. Failing settlement within the five days, it shall then up as a grievance within five (5) days following his immediate supervisor's decision in the following manner and sequence: The employee shall submit the grievance, in writing, and signed by him, to his immediate supervisor. The employee may be accompanied by a Union xxxxxxx. The immediate supervisor will deliver his decision in writing within five days following the day on which the written grievance was presented to him. Failing settlement, then: Within five (5) days following the decision under Step the employee, accompanied by a union xxxxxxx, or the union xxxxxxx shall submit the written grievance to his’Department Head, who will deliver his decision in within five (5) days following the day on which the grievance was presented to him. This step may be omitted where the employee’s immediate supervisor and Department Head are the person. Failing settlement, then: Step five (5) days following the decision in the immediately preceding stepnext Step, the grievance shall be submitted reduced to writing and shall contain the provision of the Agreement which has been allegedly violated. Notice of appeal shall be filed with the Store Manager within six working days from the Store Managers' oral decision. STEP TWO: Between the employee concerned, the Union representative, the Manager, the District Supervisor and/or their delegates. The discussion at this Step shall be held within seven working clays of the date of the appeal. The decision of the Employer at this Step shall be in writing and be made within four working days of the date of the meeting. Should the Union wish to appeal, such notice of appeal must be in writing with the Head Office of the Employer within one week of the decision of the Employer at STEP TWO. STEP THREE: The grievance shall be forwarded to the Chief Executive Officer Head Office of the Hospital Employer, which shall have one week to dispose of the grievance. The disposition shall be in writing and returned to the officers of the Union. If considered necessary by the parties, a meeting may be held by the parties and may include the interested persons. If a meeting is held, the decision shall be given to the other party within seven days from the date of the meeting. In the case of a dismissal, a grievance may be filed by an employee who feels he was unjustly dealt with. Such a grievance must be filed within five working days from the date of dismis- xxx and commence at STEP TWO. In any subsequent disposal of this case during the grievance procedure, the Employer may the employee with full back pay, suspend the employee for a definite period or sustain the discharge. Grievances concerning rates shall be handled in accor- dance the above procedure and the disposition of grievances, if sustained, shall include the determination of the effective date of the increase with retroactivity thereto. The Employer or the designated Hospital representativeUnion may file grievances at STEP If an Arbitration Board finds that the Employer or the Union has violated the Collective Agreement, it shall have the power to award compensation to the Employer or any employee affected by the violation.

ARTICLE GRIEVANCE AND ARBITRATION. For the purposes of this Agreement, a .grievance grievance or complaint is defined as a difference arising either between a member of the bargaining unit and the Hospital or between the parties hereto relating to the interpretation, application, administration or alleged violation of the Agreement. The grievance shall identify the nature of the grievance, the remedy sought, and should, where possible specify the provisions of the Agreement which are alleged to have been violated. At the time formal discipline is imposed or at any stage of the grievance procedure an employee shall have the right, upon request, to the presence of xxxxxxx. In the case of suspension or discharge, the Hospital shall notify the employee of this right in advance. Where the Hospital the deems it necessary to suspend or discharge an employee, the Hospital shall notify the Union of such suspension or discharge in tal writing, within three (3) days. It is Is the mutual desire of the parties hereto that complaints shall be adjusted as quickly as possible, and it is understood that an employee has no grievance until he has first given his immediate supervisor the opportunity of adjusting his complaint. The may-may have the assistance of a union xxxxxxx if he so desires. Such complaint shall be discussed with his immediate supervisor within five (5) days after the circumstances giving rise to it have occurred or ought reasonably to have come to the attention of the employee. Failing settlement within the five (5) days, it shall then be taken up as a grievance within five (5) days following his immediate supervisor's decision in the following manner and sequence: Step The employee shall submit the grievance, in writing, and signed by him, h to his immediate supervisor. The employee may be accompanied by a Union xxxxxxxThe five (5) days to him. The immediate Failing Step ate supervisor will deliver his decision in writing within five days following lowing the day on which the written grievance was presented to him. Failing settlement, then: Within five (5) days following the decision under Step the employee, accompanied by a union xxxxxxx, xxxxxxx or the union xxxxxxx shall submit the written grievance to his’Department Department Head, who will deliver his decision in writing within five (5) days following the day on which the grievance was presented to him. This step may be omitted where the employee’s 's immediate supervisor and Department Head are the same person. Failing settlement, settlement then: Step Within five (5) days following the decision in the immediately preceding step, the grievance shall be submitted in writing to the Chief Executive writ Officer of the Hospital or the designated the Immediately preceding to the Chief Executive representative. A meeting will then be held between the Executive Officer or Hospital representativeand the designated representatives who may be accompanied by the general representative of the Union, within five days of the submission of the grievance at Step unless extended by mutual agreement of the parties. The of the Hospital shall be delivered in writing within ten days following the date of such meeting.

ARTICLE GRIEVANCE AND ARBITRATION. For the purposes of this Agreement, a .grievance grievance or complaint is defined as a difference arising either between a member of the bargaining unit and the Hospital or between the parties hereto relating to the interpretation, application, administration or alleged violation of the Agreement. The grievance shall identify the nature of the grievance, the remedy sought, and should, where possible specify the provisions of the Agreement which are alleged to have been violated. At the time formal discipline is imposed or at any stage of the grievance procedure an employee shall have the right, upon request, to the presence of xxxxxxx. In the case suspension or of suspensionor discharge, the Hospital shall notify the employee of this right in advance. Where the Hospital deems it necessary to suspend or discharge an employee, the Hospital shall notify the Union of such suspension or discharge in writing, within three (3) days. It is the mutual desire of the parties hereto that complaints shall be adjusted as quickly as possible, and it is understood that an employee has no grievance until he has first given his immediate supervisor the supervisorthe opportunity of adjusting his complaint. The may-may have the assistance of a union xxxxxxx if he so desires. Such complaint shall be discussed with his immediate supervisor within five (5) days after the circumstances giving rise to it have occurred or ought reasonably to have come to the attention of the employee. Failing settlement within the five (5) days, it shall then be taken up as a grievance within five (5) days following his immediate supervisor's decision in the following manner and sequence: Step The employee shall submit the grievance, in writing, and signed by him, to his immediate supervisor. The employee may be accompanied by a Union xxxxxxx. The immediate supervisor will deliver his decision in writing within five (5) days following the day on which the written grievance was presented to him. Failing settlement, then: Step Within five (5) days following the decision under Step the employee, accompanied by a union xxxxxxx, or the union xxxxxxx shall submit the written grievance to his’Department his Department Head, who will deliver his decision in writing within five (5) days following the day on which the grievance was presented to him. This step may be omitted where the employee’s immediate supervisor and Department Head are the same person. Failing settlement, then: Step Within five (5) days following the decision in the immediately preceding step, the grievance shall be submitted in writing to the Chief Executive Officer of the Hospital or the designated Hospital representative. A meeting will then be held between the Chief Executive Officer or the designated Hospital representative and the designated union representatives who may be accompanied by the general representative of the Union,within five (5) days of the submission of the grievance at Step extended by agreement of the parties. The decision of the Hospital shall be delivered in within ten (10) days following the date of such meeting.

ARTICLE GRIEVANCE AND ARBITRATION. For the purposes of this Agreement, a .grievance grievance or complaint is defined as a difference arising either between a member of the bargaining unit and the Hospital or between the parties hereto relating to the interpretation, ,application, administration or alleged violation of the Agreement. The grievance shall identify the nature of the grievance, the remedy sought, and should, where possible specify the provisions of the Agreement which are alleged to have been violated. At the time formal discipline is imposed or at any stage of the grievance procedure an employee shall have the right, upon request, to the presence of xxxxxxx. In the case of suspension or discharge, the Hospital shall notify the employee of this right in advance. Where the Hospital deems it necessary to suspend or discharge an employee, the Hospital shall notify the Union of such suspension or discharge in writing, within three (3) days. It is the mutual desire of the parties hereto that complaints shall be adjusted as quickly as possible, and it is understood that an employee has no grievance until he has first given his immediate supervisor the opportunity of adjusting his complaint. The may-may have the assistance of a union xxxxxxx if he so desires. Such complaint shall be discussed with his immediate supervisor within five (5) days after the circumstances giving rise to it have occurred or ought reasonably to have come to the attention of the employee. Failing settlement within the five (5) days, it shall then be taken up as a grievance within five (5) days following his immediate supervisor's decision in the following manner and sequence: The employee shall submit the grievance, in writing, and signed by him, to his immediate supervisor. The employee may be accompanied by a Union xxxxxxx. The immediate supervisor will deliver his decision in writing within five (5) days following the day on which the written grievance was presented to him. Failing settlement, then: Within five (5) days following the decision under Step the employee, accompanied by a union xxxxxxx, or the union xxxxxxx shall submit the written grievance to his’Department his Department Head, who will deliver his decision in writing within five (5) days following the day on which the grievance was presented to him. This step may be omitted where the employee’s 's immediate supervisor and Department Head are the same person. Failing settlement, then: Step Within five (5) days following the decision in the immediately preceding step, the grievance shall be submitted in writing to the Chief Executive Officer of the Hospital or the designated Hospital representative. A meeting will then be held between the Chief Executive Officer or the designated Hospital representative and the designated union representatives who may be accompanied by the general representative of the Union, within five (5) days of the submission of the grievance at Step unless extended by mutual agreement of the parties. The decision of the Hospital shall be delivered writing within ten (10) days following the date of such meeting.