AVAILABILITY AND LATENCY OF THE INTERNET. CONNECTION 5 4. PRODUCT-SPECIFIC SERVICE XXXXX 0 4.1 COMMUNICATION CHANNELS 6 4.2 SUPPORT TIMES 6 4.3 RESPONSE TIMES 6 4.4 TIMES TO REPAIR 7 4.5 HARDWARE AVAILABILITY 7 4.6 SERVICE AVAILABILITY 7 5. MAINTENANCE WINDOWS 7 6. NON-COMPLIANCE WITH SERVICE LEVEL 8 7. LIABILITY DISCLAIMER AND LIMITATION 8
Appears in 3 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
AVAILABILITY AND LATENCY OF THE INTERNET. CONNECTION 5 4. PRODUCT-SPECIFIC SERVICE XXXXX 0
0 4.1 COMMUNICATION CHANNELS 6 4.2 SUPPORT TIMES 6 4.3 RESPONSE TIMES 6 4.4 TIMES TO REPAIR 7 4.5 HARDWARE AVAILABILITY 7 4.6 SERVICE AVAILABILITY 7 5. MAINTENANCE WINDOWS 7 6. NON-COMPLIANCE WITH SERVICE LEVEL 8 7. LIABILITY DISCLAIMER AND LIMITATION 8 8. SEVERABILITY 9
Appears in 1 contract
Samples: Service Level Agreement
AVAILABILITY AND LATENCY OF THE INTERNET. CONNECTION 5 4. PRODUCT-SPECIFIC SERVICE XXXXX 0
0 4.1 COMMUNICATION CHANNELS 6 4.2 SUPPORT TIMES 6 4.3 RESPONSE TIMES 6 4.4 TIMES TO REPAIR 7 4.5 HARDWARE AVAILABILITY 7 4.6 SERVICE AVAILABILITY 7 5. MAINTENANCE WINDOWS 7 6. NON-COMPLIANCE WITH SERVICE LEVEL 8 7 7. LIABILITY DISCLAIMER AND LIMITATION 8 8. SEVERABILITY 8
Appears in 1 contract
Samples: Service Level Agreement
AVAILABILITY AND LATENCY OF THE INTERNET. CONNECTION 5 4. PRODUCT-SPECIFIC SERVICE XXXXX 0
0 4.1 COMMUNICATION CHANNELS 6 4.2 SUPPORT TIMES 6 4.3 RESPONSE TIMES 6 7 4.4 TIMES TO REPAIR 7 4.5 HARDWARE AVAILABILITY 7 4.6 SERVICE AVAILABILITY 7 5. MAINTENANCE WINDOWS 7 8 6. NON-COMPLIANCE WITH SERVICE LEVEL 8 7. LIABILITY DISCLAIMER AND LIMITATION 8 8. SEVERABILITY 9
Appears in 1 contract
Samples: Service Level Agreement
AVAILABILITY AND LATENCY OF THE INTERNET. CONNECTION 5 4. PRODUCT-SPECIFIC SERVICE XXXXX 0
4.1 COMMUNICATION CHANNELS 6 4.2 SUPPORT TIMES 6 4.3 RESPONSE TIMES 6 4.4 TIMES TO REPAIR 7 4.5 HARDWARE AVAILABILITY 7 4.6 SERVICE AVAILABILITY 7 5. MAINTENANCE WINDOWS 7 6. NON-COMPLIANCE WITH SERVICE LEVEL 8 7 7. LIABILITY DISCLAIMER AND LIMITATION 8
Appears in 1 contract
Samples: Service Level Agreement