Backup/Restore and Archiving. The Contractor shall provide for periodic backup of all key processing and transaction files such that there will be a minimum of interruption in the event of a disaster. Unless otherwise agreed by the State, key processes must be restored as follows: 1. Enrollment verification – twenty-four (24) hours 2. Enrollment update process – twenty-four (24) hours 3. Prior authorization/referral processing – twenty-four (24) hours 4. MLTSS Care Management – twenty-four (24) hours
Appears in 6 contracts
Samples: Contract to Provide Services, Contract to Provide Services, Contract to Provide Services
