Common use of BILLING ERRORS Clause in Contracts

BILLING ERRORS. In case of errors or questions about your electronic transfers, telephone us at the phone numbers or write us at the address set forth in this Agreement as soon as you can. We must hear from you no later than sixty (60) days after we sent the first statement on which the problem appears. • Tell us your name and account number. • Describe the transaction you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount of the suspected error. • If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) business days. We will tell you the results of our investigation within ten (10) business days after we hear from you and will correct any error promptly. For errors related to transactions occurring within thirty (30) days after the first deposit to the account (new accounts), we will tell you the results of our investigation within twenty

BILLING ERRORS. In case of errors or questions about your electronic transfers, telephone us at the phone numbers number(s) or write us at the address set forth in this Agreement above as soon as you can. We must hear from you no later than sixty (60) days after we sent the first statement on which the problem appears. • . (1) Tell us your name and account number. • number (if any). (2) Describe the transaction error or the transfers you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • information.‌ (3) Tell us the dollar amount of the suspected error. • If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) business days. We will tell you the results of our investigation within ten (10) business days after we hear from you and will correct any the error promptly. For errors related to transactions occurring within thirty (30) days after the first deposit to the account (new accounts), we will tell you the results of our investigation within twenty

BILLING ERRORS. In case of errors or questions about your electronic fund transfers, telephone tel- ephone us at the phone numbers or write 000-000-0000 and send us at the address set forth in this Agreement as soon as you cana written notice. We must hear from you no later than sixty (60) days after we sent the first statement on which the problem appears. In your notice: • Tell us your name and account number. • Describe the transaction transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount of the suspected error. • If you tell us orally, we may require that you send us your complaint com- plaint or question in writing within ten (10) business days. We will tell you the results of our investigation within ten (10) business days after we hear from you and will correct any error promptly. For errors related to transactions occurring within thirty (30) days after the first deposit to the account (new accounts), we will tell you the results of our investigation within twentytwenty (20) business days. If we need more time, however, we may take up to forty-five

BILLING ERRORS. In case of errors or questions about your consumer purpose electronic transfers, telephone us at the phone numbers or write us at the address set forth in this Agreement Section 5 as soon as you can. We must hear from you no later than sixty (60) days after we sent the first statement on which the problem appears. • . a. Tell us your name and account number. • . b. Describe the transaction you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • . c. Tell us the dollar amount of the suspected error. • If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) business days. We will tell you the results of our investigation within ten (10) business days after we hear from you and will correct any error promptly. For errors related to transactions occurring within thirty (30) days after the first deposit to the account (new accounts), we will tell you the results of our investigation within twentythirty

BILLING ERRORS. In case of errors or questions about your electronic transfers, telephone us at the phone numbers or write us at the address set forth in this Agreement above as soon as you can. We must hear from you no later than sixty (60) days after we sent the first statement on which the problem appears. • . a. Tell us your name and account number. • . b. Describe the transaction transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • . c. Tell us the dollar amount of the suspected error. • If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) business calendar days. We will tell you the results of our investigation within ten (10) business days after we hear from you and will correct any the error promptly. For errors related to transactions occurring within thirty (30) days after the first deposit to the account (new accounts), we will tell you the results of our investigation within twenty

BILLING ERRORS. In case of errors or questions about your electronic transfers, telephone us at the phone numbers number(s) or write us at the address set forth in this Agreement above as soon as you can. We must hear from you no later than sixty (60) days after we sent the first statement on which the problem appears. • . (1) Tell us your name and account number. • number (if any). (2) Describe the transaction error or the transfers you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • . (3) Tell us the dollar amount of the suspected error. • If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) business days. We will tell you the results of our investigation within ten (10) business days after we hear from you and will correct any the error promptly. For errors related to transactions occurring within thirty (30) days after the first deposit to the account (new accounts), we will tell you the results of our investigation within twenty