BILLING ERRORS. In case of errors or questions about electronic transfers, tele- phone or write us at the address set forth above as soon as you can. We must hear from you no later than sixty (60) days after we sent the first statement on which the problem appears. a. Tell us your name and account number. b. Describe the transaction you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. c. Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) business days. We will tell you the results of our investigation within ten
Appears in 4 contracts
Samples: Consumer Membership and Account Agreement, Membership and Account Agreement, Membership and Account Agreement
BILLING ERRORS. In case of errors or questions about electronic transfers, tele- phone telephone or write us at the address set forth above as soon as you can. We must hear from you no later than sixty (60) days after we sent the first statement on which the problem appears.
a. Tell us your name and account number.
b. Describe the transaction you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
c. Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) business days. We will tell you the results of our investigation within ten
Appears in 2 contracts
Samples: Membership and Account Agreement, Membership and Account Agreement
BILLING ERRORS. In case of errors or questions about your electronic transfers, tele- telephone us at the phone numbers or write us at the address set forth above as soon as you can. We must hear from you no later than sixty (60) days after we sent the first statement on which the problem appearsproblemappears.
a. Tell us your name and account number.
b. Describe the transaction transfer you are unsure about, and explain explain, as clearly as you can can, why you believe it is an error or why you need more information.
c. Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) business days. We will tell you the results of our investigation within ten
Appears in 1 contract
Samples: Debit Card/Atm Access Agreement