Common use of Branding Clause in Contracts

Branding. 2.10.1 If Operator Call Completion or Directory Assistance Service is a feature of an offered Resale Service, then CBT shall unbrand or rebrand such features of such offered Resale Service as requested by CLEC for CLEC's Customers. If CBT demonstrates to the Commission that it cannot comply with CLEC’s rebranding request, the parties may propose to the Commission, for its approval, an alternative solution (e.g., unbranding). 2.10.2 Upon CLEC’s request, CBT shall make available to CLEC the ability to route: (i) Local Directory Assistance calls dialed by CLEC's Customers directly to CLEC’s Directory Assistance Services platform, to the extent such routing is technically feasible; and (ii) Local Operator Services calls dialed by CLEC’s Customers directly to CLEC’s Local Operator Services platform. Such traffic shall be routed over trunk groups between CBT End Offices and CLEC’s Local Operator Services platform, using standard Operator Services dialing protocols of 0-, to the extent such routing is technically feasible. To the extent technically feasible, all direct routing capabilities described in this Section 2.2.2 shall permit CLEC’s Customers to dial the same telephone numbers for CBT Directory Assistance and Local Operator Service that similarly situated CBT Customers dial for reaching equivalent CBT services. It is CLEC’s responsibility to select the initial Local Operator Services/Local Directory Assistance provider for Wholesale Resale Services. Also, a minimum of ninety (90) days advance notice must be provided if CLEC wishes to change the initial selection. 2.10.3 Notwithstanding anything to the contrary in this Agreement, the Parties agree that CBT shall have no obligation to unbrand or rebrand its service technicians or trucks, any customer premises equipment, other customer-owned facilities or its outside plant. 2.10.4 CLEC shall not, without CBT's prior written consent, offer any Resale Service to any Customer under any brand name of CBT, its subsidiaries or its affiliates, nor shall CLEC state or imply that there is any joint business association or any similar arrangement with CBT in the provision of Resale Service to CLEC's Customers, except to the extent CLEC deems it necessary to advise its Customers that CBT's personnel will perform work on behalf of CLEC under this Agreement or that some facilities used in provisioning service are owned and maintained by CBT; provided, however, CLEC shall make no disparaging statements about such facilities or services. 2.10.5 In those instances where CLEC requires CBT personnel to interface directly with CLEC's Customers, either orally in person, by telephone, or in writing, such personnel shall identify themselves as CBT's employees performing work for CLEC. 2.10.6 CBT shall identify any service call materials, including “no access” cards and time-and-materials invoices furnished during service calls by CBT personnel to CLEC's Customers by using preprinted cards or stickers provided by CLEC, that contain CLEC’s name/logo, CLEC’s address, and CLEC’s customer service telephone number. 2.10.7 In no event shall CBT personnel acting on behalf of CLEC pursuant to this Agreement provide information to any existing CLEC Customer about CBT products or services, unless mutually agreed in writing by the Parties, or disparage CLEC and/or CLEC service or products. Upon an inquiry initiated by the customer, CBT personnel may refer the customer to CBT's business office. 2.10.8 CLEC shall pay CBT's costs, if any, pursuant to the pricing standard in Section 252(d)(1) of the Act and in such amounts or levels as determined by the Commission for providing any requested branding under this Section 2.10.

Appears in 13 contracts

Samples: Local Exchange Telecommunications Services Resale Agreement, Local Exchange Telecommunications Services Resale Agreement, Local Exchange Telecommunications Services Resale Agreement

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Branding. 2.10.1 10.10.1 If Operator Call Completion or Directory Assistance Service is a feature of an offered Resale Service, then CBT Ameritech shall unbrand or rebrand such features of such offered Resale Service as requested by CLEC Requesting Carrier for CLECRequesting Carrier's Customers. If CBT demonstrates to , unless Ameritech places a restriction on such rebranding that is approved by the Commission as reasonable and nondiscriminatory, such as proving that it cannot Ameritech lacks the capability to comply with CLEC’s such rebranding request, the parties may propose to the Commission, for its approval, an alternative solution (e.g., unbranding). 2.10.2 Upon CLEC’s request, CBT 10.10.2 Ameritech shall make available to CLEC Requesting Carrier, upon Requesting Carrier's request, the ability to route: (i) Local Directory Assistance calls dialed by CLECRequesting Carrier's Customers directly to CLEC’s Requesting Carrier Directory Assistance Services platform, to the extent such routing is technically feasible; and (ii) Local Operator Services calls (0+, 0-) dialed by CLEC’s Requesting Carrier Customers directly to CLEC’s the Requesting Carrier Local Operator Services platform. Such traffic shall be routed over trunk groups between CBT Ameritech End Offices and CLEC’s the Requesting Carrier Local Operator Services platform, using standard Operator Services dialing protocols of 0+ or 0-, to the extent such routing is technically feasible. The routing capabilities described above will be implemented according to the Implementation Plan. To the extent technically feasible, all direct routing capabilities described in this Section 2.2.2 10.10.2 shall permit CLEC’s Requesting Carrier Customers to dial the same telephone numbers for CBT Ameritech Directory Assistance and Local Operator Service that similarly situated CBT Ameritech Customers dial for reaching equivalent CBT Ameritech services. It is CLEC’s responsibility to select the initial Local Operator Services/Local Directory Assistance provider for Wholesale Resale Services. Also, a minimum of ninety (90) days advance notice must be provided if CLEC wishes to change the initial selection. 2.10.3 10.10.3 Notwithstanding anything to the contrary in this Agreement, the Parties agree that CBT Ameritech shall have no obligation to unbrand or rebrand its service technicians or trucks, any customer premises equipment, other customer-owned facilities or its outside plant. 2.10.4 CLEC 10.10.4 Requesting Carrier shall not, without CBTAmeritech's prior written consent, offer any Resale Service to any Customer under any brand name of CBTAmeritech, its subsidiaries or its affiliatesAffiliates, nor shall CLEC Requesting Carrier state or imply that there is any joint business association or any similar arrangement with CBT Ameritech in the provision of Resale Service to CLECRequesting Carrier's Customers, except to the extent CLEC Requesting Carrier deems it necessary to advise its Customers that CBTAmeritech's personnel will perform work on behalf of CLEC Requesting Carrier under this Agreement or that some facilities used in provisioning service are owned and maintained by CBT; provided, however, CLEC shall make no disparaging statements about such facilities or servicesAgreement. 2.10.5 10.10.5 In those instances where CLEC Requesting Carrier requires CBT Ameritech personnel to interface directly with CLEC's Requesting Carrier Customers, either orally in person, person or by telephone, or in writing, such personnel shall identify themselves as CBTAmeritech's employees performing work for CLECrepresenting Requesting Carrier. 2.10.6 CBT shall identify any service call materials, including 10.10.6 Any “no access” cards and time-and-time and materials invoices furnished during service calls by CBT Ameritech personnel to CLEC's Requesting Carrier Customers by using preprinted cards or stickers shall be available to Requesting Carrier for review and shall be provided by CLEC, that contain CLEC’s name/logo, CLEC’s address, and CLEC’s customer service telephone numberto Requesting Carrier Customers in an unbranded form. 2.10.7 10.10.7 In no event shall CBT Ameritech personnel acting on behalf of CLEC Requesting Carrier pursuant to this Agreement provide information to any existing CLEC Requesting Carrier Customer about CBT Ameritech products or services, unless mutually agreed in writing by the Parties, or disparage CLEC and/or CLEC service or products. Upon an inquiry initiated by the customer, CBT personnel may refer the customer to CBT's business office. 2.10.8 CLEC 10.10.8 Requesting Carrier shall pay CBTAmeritech's costs, if any, pursuant to the pricing standard in Section 252(d)(1) of the Act and in such amounts or levels as determined by the Commission for providing any requested branding under this Section 2.1010.10.

Appears in 5 contracts

Samples: Interconnection Agreement, Interconnection Agreement, Interconnection Agreement

Branding. 2.10.1 10.10.1 If Operator Call Completion or Directory Assistance Service is a feature of an offered Resale Service, then CBT SBC-AMERITECH shall rebrand or unbrand or rebrand such features of such offered Resale Service as requested by CLEC for CLEC's ’s Customers. If CBT demonstrates to , unless SBC-AMERITECH places a restriction on such rebranding or unbranding that is approved by the Commission as reasonable and nondiscriminatory, such as proving that it cannot SBC- AMERITECH lacks the capability to comply with CLEC’s such rebranding or unbranding request, the parties may propose to the Commission, for its approval, an alternative solution (e.g., unbranding). 2.10.2 Upon 10.10.2 SBC-AMERITECH shall make available to CLEC, upon CLEC’s request, CBT shall make available to CLEC the ability to route: (i) Local Directory Assistance calls dialed by CLEC's ’s Customers directly to CLEC’s CLEC Directory Assistance Services platform, to the extent such routing is technically feasible; and. SBC-AMERITECH must convert all CLEC local customer dialed “411” and 555-1212 Directory Assistance calls to an CLEC designated telephone number (i.e., xxx-xxx-xxxx) prior to delivery to the CLEC network. For calls dialed within an 1AESS, unconverted 411 dialed calls will be placed on CLEC’s existing Operator Service trunk groups. At CLEC’s option, SBC- AMERITECH shall route Directory Assistance dialed via (NPA) 555- 1212 by CLEC Customers directly to the CLEC network. (ii) Local Operator Services calls (0+, 0-) dialed by CLEC’s CLEC Customers directly to CLEC’s the CLEC Local Operator Services platform. Such traffic shall be routed over trunk groups between CBT SBC-AMERITECH End Offices and CLEC’s the CLEC Local Operator Services platform, using standard Operator Services dialing protocols of 0+ or 0-, to the extent such routing is technically feasible. (iii) Repair calls (e.g., 611) dialed by CLEC Customers directly to the CLEC repair center. To the extent technically feasible, all direct routing capabilities described in this Section 2.2.2 Section 10.10.2 shall permit CLEC’s CLEC Customers to dial the same telephone numbers for CBT CLEC Directory Assistance and Local Operator Service that similarly situated CBT SBC-AMERITECH Customers dial for reaching equivalent CBT SBC-AMERITECH services. It is CLEC’s responsibility to select the initial Local Operator Services/Local Directory Assistance provider for Wholesale Resale Services. Also, a minimum of ninety (90) days advance notice must be provided if CLEC wishes to change the initial selection. 2.10.3 Notwithstanding anything to the contrary in this Agreement, the Parties agree that CBT shall have no obligation to unbrand or rebrand its service technicians or trucks, any customer premises equipment, other customer-owned facilities or its outside plant. 2.10.4 10.10.3 CLEC shall not, without CBT's SBC-AMERITECH’s prior written consent, offer any Resale Service to any Customer under any brand name name, trademarks, service marks, trade names, logos, insignia, symbols or decorative designs of CBTSBC-AMERITECH, its subsidiaries or its affiliatesAffiliates, nor shall CLEC state or imply that there is any joint business association or any similar arrangement with CBT SBC-AMERITECH in the provision of Resale Service to CLEC's ’s Customers, except to the extent CLEC deems it necessary to advise its Customers that CBT's SBC-AMERITECH’s personnel will perform work on behalf of CLEC under this Agreement or that some facilities used in provisioning service are owned and maintained by CBT; provided, however, CLEC shall make no disparaging statements about such facilities or servicesAgreement. 2.10.5 10.10.4 In those instances where CLEC requires CBT SBC-AMERITECH personnel to interface directly with CLEC's CLEC Customers, either orally in person, person or by telephone, or in writing, such personnel shall identify themselves as CBT's SBC-AMERITECH’s employees performing work for representing CLEC. 2.10.6 CBT shall identify any service call materials, including 10.10.5 Any “no access” cards and time-and-time and materials invoices furnished during service calls by CBT SBC-AMERITECH personnel to CLEC's CLEC Customers by using preprinted cards shall be available to CLEC for review and shall bear no corporate name, logo or stickers provided by CLEC, that contain CLEC’s name/logo, CLEC’s address, and CLEC’s customer service telephone numbertrademark. 2.10.7 10.10.6 In no event shall CBT SBC-AMERITECH personnel acting on behalf of CLEC pursuant to this Agreement provide information to any existing CLEC Customer about CBT SBC-AMERITECH products or services, unless mutually agreed in writing by the Parties, or disparage CLEC and/or CLEC service or products. Upon an inquiry initiated by the customer, CBT personnel may refer the customer to CBT's business office. 2.10.8 10.10.7 CLEC shall pay CBT's SBC-AMERITECH’s costs, if any, pursuant to the pricing standard in Section 252(d)(1) of the Act and in such amounts or levels as determined by the Commission for providing any requested branding under this Section 2.1010.10.

Appears in 4 contracts

Samples: Resale Agreement, Resale Agreement, Resale Agreement

Branding. 2.10.1 X.10.1 If Operator Call Completion or Directory Assistance Service is a feature of an offered Resale Service, then CBT Ameritech shall unbrand or rebrand such features of such offered Resale Service as requested by CLEC Requesting Carrier for CLECRequesting Carrier's Customers. If CBT demonstrates , unless Ameritech lacks the technical capability to the Commission that it cannot comply with CLEC’s such rebranding request, the parties may propose to as approved by the Commission, for its approval, an alternative solution (e.g., unbranding). 2.10.2 Upon CLEC’s request, CBT X.10.2 Ameritech shall make available to CLEC Requesting Carrier, upon Requesting Carrier's request, the ability to route: (i) Local Directory Assistance calls dialed by CLECRequesting Carrier's Customers directly to CLEC’s Requesting Carrier Directory Assistance Services platform, to the extent such routing is technically feasible; and (ii) Local Operator Services calls (0+, 0-) dialed by CLEC’s Requesting Carrier Customers directly to CLEC’s the Requesting Carrier Local Operator Services platform. Such traffic shall be routed over trunk groups between CBT Ameritech End Offices and CLEC’s the Requesting Carrier Local Operator Services platform, using standard Operator Services dialing protocols of 0+ or 0-, to the extent such routing is technically feasible. The routing capabilities described above will be implemented according to the Implementation Plan. To the extent technically feasible, all direct routing capabilities described in this Section 2.2.2 10.10.2 shall permit CLEC’s Requesting Carrier Customers to dial the same telephone numbers for CBT Requesting Carrier Directory Assistance and Local Operator Service that similarly situated CBT Ameritech Customers dial for reaching equivalent CBT Ameritech services. It is CLEC’s responsibility to select the initial Local Operator Services/Local Directory Assistance provider for Wholesale Resale Services. Also, a minimum of ninety (90) days advance notice must be provided if CLEC wishes to change the initial selection. 2.10.3 X.10.3 Notwithstanding anything to the contrary in this Agreement, the Parties agree that CBT Ameritech shall have no obligation to unbrand or rebrand its service technicians or trucks, any customer premises equipment, any other customer-owned facilities or its outside plant. 2.10.4 CLEC X.10.4 Requesting Carrier shall not, without CBTAmeritech's prior written consent, offer any Resale Service to any Customer under any brand name of CBTAmeritech, its subsidiaries or its affiliatesAffiliates, nor shall CLEC Requesting Carrier state or imply that there is any joint business association or any similar arrangement with CBT Ameritech in the provision of Resale Service to CLECRequesting Carrier's Customers, except to the extent CLEC Requesting Carrier deems it necessary to advise its Customers that CBTAmeritech's personnel will perform work on behalf of CLEC Requesting Carrier under this Agreement or that some facilities used in provisioning service are owned and maintained by CBTAmeritech; provided, however, CLEC that Requesting Carrier shall make no disparaging statements about such facilities Ameritech or its facilities, products or services. 2.10.5 X.10.5 In those instances where CLEC Requesting Carrier requires CBT Ameritech personnel to interface directly with CLEC's Requesting Carrier Customers, either orally in person, person or by telephone, or in writing, such personnel shall identify themselves as CBTAmeritech's employees performing work for CLECrepresenting Requesting Carrier. 2.10.6 CBT shall identify any service call materials, including X.10.6 Any “no access” cards and time-and-time and materials invoices furnished during service calls by CBT Ameritech personnel to CLEC's Requesting Carrier Customers by using preprinted cards or stickers shall be available to Requesting Carrier for review and shall be provided by CLEC, that contain CLEC’s name/logo, CLEC’s address, and CLEC’s customer service telephone numberto Requesting Carrier Customers in an unbranded form. 2.10.7 X.10.7 In no event shall CBT Ameritech personnel acting on behalf of CLEC Requesting Carrier pursuant to this Agreement provide information to any existing CLEC Requesting Carrier Customer about CBT Ameritech products or services, unless mutually agreed in writing by the Parties, or disparage CLEC and/or CLEC service or products. Upon an inquiry initiated by the customer, CBT personnel may refer the customer to CBT's business office. 2.10.8 CLEC X.10.8 Requesting Carrier shall pay CBTAmeritech's costs, if any, pursuant to the pricing standard in Section 252(d)(1) of the Act and in such amounts or levels as determined by the Commission for providing any requested branding or routing under this Section 2.1010.10.

Appears in 3 contracts

Samples: Interconnection Agreement, Interconnection Agreement, Interconnection Agreement

Branding. 2.10.1 X.10.1 If Operator Call Completion or Directory Assistance Service is a feature of an offered Resale Service, then CBT Ameritech shall unbrand or rebrand such features of such offered Resale Service as requested by CLEC for CLEC's Customers. If CBT demonstrates to , unless Ameritech places a restriction on such rebranding that is approved by the Commission as reasonable and nondiscriminatory, such as proving that it cannot Ameritech lacks the capability to comply with CLEC’s such rebranding request, the parties may propose to the Commission, for its approval, an alternative solution (e.g., unbranding). 2.10.2 Upon CLEC’s request, CBT X.10.2 Ameritech shall make available to CLEC CLEC, upon CLEC's request, the ability to route: (i) Local Directory Assistance calls dialed by CLEC's Customers directly to CLEC’s CLEC Directory Assistance Services platform, to the extent such routing is technically feasible; and (ii) Local Operator Services calls (0+, 0-) dialed by CLEC’s CLEC Customers directly to CLEC’s the CLEC Local Operator Services platform. Such traffic shall be routed over trunk groups between CBT Ameritech End Offices and CLEC’s the CLEC Local Operator Services platform, using standard Operator Services dialing protocols of 0+ or 0-, to the extent such routing is technically feasible. The routing capabilities described above will be implemented according to the Implementation Plan. To the extent technically feasible, all direct routing capabilities described in this Section 2.2.2 10.10.2 shall permit CLEC’s CLEC Customers to dial the same telephone numbers for CBT Ameritech Directory Assistance and Local Operator Service that similarly situated CBT Ameritech Customers dial for reaching equivalent CBT Ameritech services. It is CLEC’s responsibility to select the initial Local Operator Services/Local Directory Assistance provider for Wholesale Resale Services. Also, a minimum of ninety (90) days advance notice must be provided if CLEC wishes to change the initial selection. 2.10.3 X.10.3 Notwithstanding anything to the contrary in this Agreement, the Parties agree that CBT Ameritech shall have no obligation to unbrand or rebrand its service technicians or trucks, any customer premises equipment, other customer-owned facilities or its outside plant. 2.10.4 X.10.4 CLEC shall not, without CBTAmeritech's prior written consent, offer any Resale Service to any Customer under any brand name of CBTAmeritech, its subsidiaries or its affiliatesAffiliates, nor shall CLEC state or imply that there is any joint business association or any similar arrangement with CBT Ameritech in the provision of Resale Service to CLEC's Customers, except to the extent CLEC deems it necessary to advise its Customers that CBTAmeritech's personnel will perform work on behalf of CLEC under this Agreement or that some facilities used in provisioning service are owned and maintained by CBT; provided, however, CLEC shall make no disparaging statements about such facilities or servicesAgreement. 2.10.5 X.10.5 In those instances where CLEC requires CBT Ameritech personnel to interface directly with CLEC's CLEC Customers, either orally in person, person or by telephone, or in writing, such personnel shall identify themselves as CBTAmeritech's employees performing work for representing CLEC. 2.10.6 CBT shall identify any service call materials, including “X.10.6 Any (no access) cards and time-and-time and materials invoices furnished during service calls by CBT Ameritech personnel to CLEC's CLEC Customers by using preprinted cards or stickers shall be available to CLEC for review and shall be provided by CLEC, that contain CLEC’s name/logo, CLEC’s address, and CLEC’s customer service telephone numberto CLEC Customers in an unbranded form. 2.10.7 X.10.7 In no event shall CBT Ameritech personnel acting on behalf of CLEC pursuant to this Agreement provide information to any existing CLEC Customer about CBT Ameritech products or services, unless mutually agreed in writing by the Parties, or disparage CLEC and/or CLEC service or products. Upon an inquiry initiated by the customer, CBT personnel may refer the customer to CBT's business office. 2.10.8 X.10.8 CLEC shall pay CBTAmeritech's costs, if any, pursuant to the pricing standard in Section 252(d)(1) of the Act and in such amounts or levels as determined by the Commission for providing any requested branding under this Section 2.1010.10.

Appears in 3 contracts

Samples: Interconnection Agreement, Interconnection Agreement, Interconnection Agreement

Branding. 2.10.1 10.10.1 If Operator Call Completion or Directory Assistance Service is a feature of an offered Resale Service, then CBT shall unbrand or rebrand such features of such offered Resale Service as requested by CLEC for CLEC's CustomersCustomers via separate trunk groups, line class codes or any other technically feasible method. If CBT demonstrates to the Commission that it cannot comply with CLEC’s rebranding request, the parties Parties may propose to the Commission, for its approval, an alternative solution (e.g., unbranding). Requests for additional customized routing shall be done via the BFR process. 2.10.2 10.10.2 Upon CLEC’s request, CBT shall make available to CLEC the ability to route: (i) Local Directory Assistance calls dialed by CLEC's Customers directly to CLEC’s CLEC Directory Assistance Services platform, to the extent such routing is technically feasible; and (ii) Local Operator Services calls dialed by CLEC’s CLEC Customers directly to CLEC’s the CLEC Local Operator Services platform. Such traffic shall be routed over trunk groups between CBT End Offices and CLEC’s the CLEC Local Operator Services platform, using standard Operator Services dialing protocols of 0-, to the extent such routing is technically feasible. The routing capabilities described above will be implemented as agreed by the Implementation Team. To the extent technically feasible, all direct routing capabilities described in this Section 2.2.2 10.10.2 shall permit CLEC’s CLEC Customers to dial the same telephone numbers for CBT Directory Assistance and Local Operator Service that similarly situated CBT Customers dial for reaching equivalent CBT services. It is CLEC’s responsibility to select the initial Local Operator Services/Local Directory Assistance provider for Wholesale Resale Services. Also, a minimum of ninety (90) days advance notice must be provided if CLEC wishes to change the initial selection. 2.10.3 10.10.3 Notwithstanding anything to the contrary in this Agreement, the Parties agree that CBT shall have no obligation to unbrand or rebrand its service technicians or trucks, any customer premises equipment, other customer-owned facilities or its outside plant. 2.10.4 10.10.4 CLEC shall not, without CBT's prior written consent, offer any Resale Service to any Customer under any brand name of CBT, its subsidiaries or its affiliates, nor shall CLEC state or imply that there is any joint business association or any similar arrangement with CBT in the provision of Resale Service to CLEC's Customers, except to the extent CLEC deems it necessary to advise its Customers that CBT's personnel will perform work on behalf of CLEC under this Agreement or that some facilities used in provisioning service are owned and maintained by CBT; provided, however, CLEC shall make no disparaging statements about such facilities or services. 2.10.5 10.10.5 In those instances where CLEC requires CBT personnel to interface directly with CLEC's Customers, either orally in person, person or by telephone, or in writing, such personnel shall identify themselves as CBT's employees performing work for CLEC. 2.10.6 10.10.6 CBT shall identify any service call materials, including “no access” cards and time-and-materials invoices furnished during service calls by CBT personnel to CLEC's Customers by using preprinted cards or stickers provided by CLEC, that contain CLEC’s name/logo, CLEC’s address, and CLEC’s customer service telephone number. 2.10.7 10.10.7 In no event shall CBT personnel acting on behalf of CLEC pursuant to this Agreement provide information to any existing CLEC Customer about CBT products or services, unless mutually agreed in writing by the Parties, or disparage CLEC and/or CLEC service or products. Upon an inquiry initiated by the customer, CBT personnel may refer the customer to CBT's business office, but in no instance shall CBT personnel provide written literature. 2.10.8 10.10.8 CLEC shall pay CBT's costs, if any, pursuant to the pricing standard in Section 252(d)(1) of the Act and in such amounts or levels as determined by the Commission for providing any requested branding under this Section 2.1010.10.

Appears in 2 contracts

Samples: Interconnection Agreement, Interconnection Agreement

Branding. 2.10.1 10.10.1 If Operator Call Completion or Directory Assistance Service is a feature of an offered Resale Service, then CBT shall unbrand or rebrand such features of such offered Resale Service as requested by CLEC Intermedia for CLECIntermedia's CustomersCustomers via separate trunk groups, line class codes or any other technically feasible method. If CBT demonstrates to the Commission determines that it CBT cannot comply with CLECIntermedia’s rebranding branding request, CBT will provide unbranding. Requests for additional customized routing shall be done via the parties may propose to the Commission, for its approval, an alternative solution (e.g., unbranding)BFR process. 2.10.2 10.10.2 Upon CLECIntermedia’s request, CBT shall make available to CLEC Intermedia the ability to route: (i) Local Directory Assistance calls dialed by CLECIntermedia's Customers directly to CLEC’s Intermedia Directory Assistance Services platform, to the extent such routing is technically feasible; and (ii) Local Operator Services calls dialed by CLEC’s Intermedia Customers directly to CLEC’s the Intermedia Local Operator Services platform. Such traffic shall be routed over trunk groups between CBT End Offices and CLEC’s the Intermedia Local Operator Services platform, using standard Operator Services dialing protocols of 0-, to the extent such routing is technically feasible. The routing capabilities described above will be implemented according to the Implementation Plan. To the extent technically feasible, all direct routing capabilities described in this Section 2.2.2 10.10.2 shall permit CLEC’s Intermedia Customers to dial the same telephone numbers for CBT Directory Assistance and Local Operator Service that similarly situated CBT Customers dial for reaching equivalent CBT services. It is CLEC’s responsibility to select the initial Local Operator Services/Local Directory Assistance provider for Wholesale Resale Services. Also, a minimum of ninety (90) days advance notice must be provided if CLEC wishes to change the initial selection. 2.10.3 10.10.3 Notwithstanding anything to the contrary in this Agreement, the Parties agree that CBT shall have no obligation to unbrand or rebrand its service technicians or trucks, any customer premises equipment, other customer-owned facilities or its outside plant. 2.10.4 CLEC 10.10.4 Intermedia shall not, without CBT's prior written consent, offer any Resale Service to any Customer under any brand name of CBT, its subsidiaries or its affiliates, nor shall CLEC Intermedia state or imply that there is any joint business association or any similar arrangement with CBT in the provision of Resale Service to CLECIntermedia's Customers, except to the extent CLEC Intermedia deems it necessary to advise its Customers that CBT's personnel will perform work on behalf of CLEC Intermedia under this Agreement or that some facilities used in provisioning service are owned and maintained by CBT; provided, however, CLEC Intermedia shall make no disparaging statements about such facilities or services. 2.10.5 10.10.5 In those instances where CLEC Intermedia requires CBT personnel to interface directly with CLECIntermedia's Customers, either orally in person, person or by telephone, or in writing, such personnel shall identify themselves as CBT's employees performing work for CLECIntermedia, except as elsewhere provided in this agreement. 2.10.6 10.10.6 CBT shall identify any service call materials, including “no access” cards and time-and-materials invoices furnished during service calls by CBT personnel to CLECIntermedia's Customers by using preprinted cards or stickers provided by CLECIntermedia, that contain CLECIntermedia’s name/logo, CLECIntermedia’s address, and CLECIntermedia’s customer service telephone number. 2.10.7 10.10.7 In no event shall CBT personnel acting on behalf of CLEC Intermedia pursuant to this Agreement provide information to any existing CLEC Intermedia Customer about CBT products or services, unless mutually agreed in writing by the Parties, or disparage CLEC Intermedia and/or CLEC Intermedia service or products. Upon an inquiry initiated by the customer, CBT personnel may refer the customer to CBT's business office, but in no instance shall CBT personnel provide written literature. 2.10.8 CLEC 10.10.8 Intermedia shall pay CBT's costs, if any, pursuant to the pricing standard in Section 252(d)(1) of the Act and in such amounts or levels as determined by the Commission for providing any requested branding under this Section 2.1010.10.

Appears in 2 contracts

Samples: Interconnection Agreement, Interconnection Agreement

Branding. 2.10.1 10.10.1 If Operator Call Completion or Directory Assistance Service is a feature of an offered Resale Service, then CBT shall unbrand or rebrand such features of such offered Resale Service as requested by CLEC Sprint for CLECSprint's CustomersCustomers via separate trunk groups, line class codes or any other technically feasible method. If CBT demonstrates to the Commission that it cannot comply with CLEC’s Sprint=s rebranding request, the parties Parties may propose to the Commission, for its approval, an alternative solution (e.g., unbranding). Requests for additional customized routing shall be done via the BFR process. 2.10.2 10.10.2 Upon CLEC’s Sprint=s request, CBT shall make available to CLEC Sprint the ability to route: (i) Local Directory Assistance calls dialed by CLECSprint's Customers directly to CLEC’s Sprint Directory Assistance Services platform, to the extent such routing is technically feasible; and (ii) Local Operator Services calls dialed by CLEC’s Sprint Customers directly to CLEC’s the Sprint Local Operator Services platform. Such traffic shall be routed over trunk groups between CBT End Offices and CLEC’s the Sprint Local Operator Services platform, using standard Operator Services dialing protocols of 0-, to the extent such routing is technically feasible. The routing capabilities described above will be implemented according to the Implementation Plan. To the extent technically feasible, all direct routing capabilities described in this Section 2.2.2 10.10.2 shall permit CLEC’s Sprint Customers to dial the same telephone numbers for CBT Directory Assistance and Local Operator Service that similarly situated CBT Customers dial for reaching equivalent CBT services. It is CLEC’s responsibility to select the initial Local Operator Services/Local Directory Assistance provider for Wholesale Resale Services. Also, a minimum of ninety (90) days advance notice must be provided if CLEC wishes to change the initial selection. 2.10.3 10.10.3 Notwithstanding anything to the contrary in this Agreement, the Parties agree that CBT shall have no obligation to unbrand or rebrand its service technicians or trucks, any customer premises equipment, other customer-owned facilities or its outside plant. 2.10.4 CLEC 10.10.4 Sprint shall not, without CBT's prior written consent, offer any Resale Service to any Customer under any brand name of CBT, its subsidiaries or its affiliates, nor shall CLEC Sprint state or imply that there is any joint business association or any similar arrangement with CBT in the provision of Resale Service to CLECSprint's Customers, except to the extent CLEC Sprint deems it necessary to advise its Customers that CBT's personnel will perform work on behalf of CLEC Sprint under this Agreement or that some facilities used in provisioning service are owned and maintained by CBT; provided, however, CLEC Sprint shall make no disparaging statements about such facilities or services. 2.10.5 10.10.5 In those instances where CLEC Sprint requires CBT personnel to interface directly with CLECSprint's Customers, either orally in person, person or by telephone, or in writing, such personnel shall identify themselves as CBT's employees performing work for CLECSprint. 2.10.6 10.10.6 CBT shall identify any service call materials, including “no access” Ano access@ cards and time-time- and-materials invoices furnished during service calls by CBT personnel to CLECSprint's Customers by using preprinted cards or stickers provided by CLECSprint, that contain CLEC’s Sprint=s name/logo, CLEC’s Sprint=s address, and CLEC’s Sprint=s customer service telephone number. 2.10.7 10.10.7 In no event shall CBT personnel acting on behalf of CLEC Sprint pursuant to this Agreement provide information to any existing CLEC Sprint Customer about CBT products or services, unless mutually agreed in writing by the Parties, or disparage CLEC Sprint and/or CLEC Sprint service or products. Upon an inquiry initiated by the customer, CBT personnel may refer the customer to CBT's business office, but in no instance shall CBT personnel provide written literature. 2.10.8 CLEC 10.10.8 Sprint shall pay CBT's costs, if any, pursuant to the pricing standard in Section 252(d)(1) of the Act and in such amounts or levels as determined by the Commission for providing any requested branding under this Section 2.1010.10.

Appears in 2 contracts

Samples: Interconnection Agreement, Interconnection Agreement

Branding. 2.10.1 10.10.1 If Operator Call Completion or Directory Assistance Service is a feature of an offered Resale Service, then CBT shall unbrand or rebrand such features of such offered Resale Service as requested by CLEC Adelphia for CLECXxxxxxxx's CustomersCustomers via separate trunk groups, line class codes or any other technically feasible method. If CBT demonstrates to the Commission determines that it CBT cannot comply with CLECXxxxxxxx’s rebranding branding request, CBT will provide unbranding. Requests for additional customized routing shall be done via the parties may propose to the Commission, for its approval, an alternative solution (e.g., unbranding)BFR process. 2.10.2 10.10.2 Upon CLECXxxxxxxx’s request, CBT shall make available to CLEC Adelphia the ability to route: (i) Local Directory Assistance calls dialed by CLECXxxxxxxx's Customers directly to CLEC’s Adelphia Directory Assistance Services platform, to the extent such routing is technically feasible; and (ii) Local Operator Services calls dialed by CLEC’s Xxxxxxxx Customers directly to CLEC’s the Adelphia Local Operator Services platform. Such traffic shall be routed over trunk groups between CBT End Offices and CLEC’s the Adelphia Local Operator Services platform, using standard Operator Services dialing protocols of 0-, to the extent such routing is technically feasible. The routing capabilities described above will be implemented according to the Implementation Plan. To the extent technically feasible, all direct routing capabilities described in this Section 2.2.2 10.10.2 shall permit CLEC’s Adelphia Customers to dial the same telephone numbers for CBT Directory Assistance and Local Operator Service that similarly situated CBT Customers dial for reaching equivalent CBT services. It is CLEC’s responsibility to select the initial Local Operator Services/Local Directory Assistance provider for Wholesale Resale Services. Also, a minimum of ninety (90) days advance notice must be provided if CLEC wishes to change the initial selection. 2.10.3 10.10.3 Notwithstanding anything to the contrary in this Agreement, the Parties agree that CBT shall have no obligation to unbrand or rebrand its service technicians or trucks, any customer premises equipment, other customer-owned facilities or its outside plant. 2.10.4 CLEC 10.10.4 Adelphia shall not, without CBT's prior written consent, offer any Resale Service to any Customer under any brand name of CBT, its subsidiaries or its affiliates, nor shall CLEC Adelphia state or imply that there is any joint business association or any similar arrangement with CBT in the provision of Resale Service to CLECXxxxxxxx's Customers, except to the extent CLEC Adelphia deems it necessary to advise its Customers that CBT's personnel will perform work on behalf of CLEC Adelphia under this Agreement or that some facilities used in provisioning service are owned and maintained by CBT; provided, however, CLEC Adelphia shall make no disparaging statements about such facilities or services. 2.10.5 10.10.5 In those instances where CLEC Xxxxxxxx requires CBT personnel to interface directly with CLECXxxxxxxx's Customers, either orally in person, person or by telephone, or in writing, such personnel shall identify themselves as CBT's employees performing work for CLECXxxxxxxx, except as elsewhere provided in this agreement. 2.10.6 10.10.6 CBT shall identify any service call materials, including “no access” cards and time-and-materials invoices furnished during service calls by CBT personnel to CLECXxxxxxxx's Customers by using preprinted cards or stickers provided by CLECXxxxxxxx, that contain CLECXxxxxxxx’s name/logo, CLECXxxxxxxx’s address, and CLECXxxxxxxx’s customer service telephone number. 2.10.7 10.10.7 In no event shall CBT personnel acting on behalf of CLEC Adelphia pursuant to this Agreement provide information to any existing CLEC Adelphia Customer about CBT products or services, unless mutually agreed in writing by the Parties, or disparage CLEC Adelphia and/or CLEC Adelphia service or products. Upon an inquiry initiated by the customer, CBT personnel may refer the customer to CBT's business office, but in no instance shall CBT personnel provide written literature. 2.10.8 CLEC 10.10.8 Xxxxxxxx shall pay CBT's costs, if any, pursuant to the pricing standard in Section 252(d)(1) of the Act and in such amounts or levels as determined by the Commission for providing any requested branding under this Section 2.1010.10.

Appears in 1 contract

Samples: Interconnection Agreement

Branding. 2.10.1 If Operator Call Completion or Directory Assistance Service is a feature of an offered Resale Service, then CBT shall unbrand or rebrand such features of such offered Resale Service as requested by CLEC JTC for CLECJTC's Customers. If CBT demonstrates to the Commission that it cannot comply with CLECJTC’s rebranding request, the parties may propose to the Commission, for its approval, an alternative solution (e.g., unbranding). 2.10.2 Upon CLECJTC’s request, CBT shall make available to CLEC JTC the ability to route: (i) Local Directory Assistance calls dialed by CLECJTC's Customers directly to CLECJTC’s Directory Assistance Services platform, to the extent such routing is technically feasible; and (ii) Local Operator Services calls dialed by CLECJTC’s Customers directly to CLECJTC’s Local Operator Services platform. Such traffic shall be routed over trunk groups between CBT End Offices and CLECJTC’s Local Operator Services platform, using standard Operator Services dialing protocols of 0-, to the extent such routing is technically feasible. To the extent technically feasible, all direct routing capabilities described in this Section 2.2.2 shall permit CLECJTC’s Customers to dial the same telephone numbers for CBT Directory Assistance and Local Operator Service that similarly situated CBT Customers dial for reaching equivalent CBT services. It is CLECJTC’s responsibility to select the initial Local Operator Services/Local Directory Assistance provider for Wholesale Resale Services. Also, a minimum of ninety (90) days advance notice must be provided if CLEC JTC wishes to change the initial selection. 2.10.3 Notwithstanding anything to the contrary in this Agreement, the Parties agree that CBT shall have no obligation to unbrand or rebrand its service technicians or trucks, any customer premises equipment, other customer-owned facilities or its outside plant. 2.10.4 CLEC JTC shall not, without CBT's prior written consent, offer any Resale Service to any Customer under any brand name of CBT, its subsidiaries or its affiliates, nor shall CLEC JTC state or imply that there is any joint business association or any similar arrangement with CBT in the provision of Resale Service to CLECJTC's Customers, except to the extent CLEC JTC deems it necessary to advise its Customers that CBT's personnel will perform work on behalf of CLEC JTC under this Agreement or that some facilities used in provisioning service are owned and maintained by CBT; provided, however, CLEC JTC shall make no disparaging statements about such facilities or services. 2.10.5 In those instances where CLEC JTC requires CBT personnel to interface directly with CLECJTC's Customers, either orally in person, by telephone, or in writing, such personnel shall identify themselves as CBT's employees performing work for CLECJTC. 2.10.6 CBT shall identify any service call materials, including “no access” cards and time-and-materials invoices furnished during service calls by CBT personnel to CLECJTC's Customers by using preprinted cards or stickers provided by CLECJTC, that contain CLECJTC’s name/logo, CLECJTC’s address, and CLECJTC’s customer service telephone number. 2.10.7 In no event shall CBT personnel acting on behalf of CLEC JTC pursuant to this Agreement provide information to any existing CLEC JTC Customer about CBT products or services, unless mutually agreed in writing by the Parties, or disparage CLEC JTC and/or CLEC JTC service or products. Upon an inquiry initiated by the customer, CBT personnel may refer the customer to CBT's business office. 2.10.8 CLEC JTC shall pay CBT's costs, if any, pursuant to the pricing standard in Section 252(d)(1) of the Act and in such amounts or levels as determined by the Commission for providing any requested branding under this Section 2.10.

Appears in 1 contract

Samples: Local Exchange Telecommunications Services Resale Agreement

Branding. 2.10.1 8822090.1 102708 1111C 96252093 X.10.1 If Operator Call Completion or Directory Assistance Service is a feature of an offered Resale Service, then CBT Ameritech shall unbrand or rebrand such features of such offered Resale Service as requested by CLEC Requesting Carrier for CLECRequesting Carrier's Customers. If CBT demonstrates , unless Ameritech lacks the technical capability to the Commission that it cannot comply with CLEC’s such rebranding request, the parties may propose to as approved by the Commission, for its approval, an alternative solution (e.g., unbranding). 2.10.2 Upon CLEC’s request, CBT X.10.2 Ameritech shall make available to CLEC Requesting Carrier, upon Requesting Carrier's request, the ability to route: (i) Local Directory Assistance calls dialed by CLECRequesting Carrier's Customers directly to CLEC’s Requesting Carrier Directory Assistance Services platform, to the extent such routing is technically feasible; and (ii) Local Operator Services calls (0+, 0-) dialed by CLEC’s Requesting Carrier Customers directly to CLEC’s the Requesting Carrier Local Operator Services platform. Such traffic shall be routed over trunk groups between CBT Ameritech End Offices and CLEC’s the Requesting Carrier Local Operator Services platform, using standard Operator Services dialing protocols of 0+ or 0-, to the extent such routing is technically feasible. The routing capabilities described above will be implemented according to the Implementation Plan. To the extent technically feasible, all direct routing capabilities described in this Section 2.2.2 10.10.2 shall permit CLEC’s Requesting Carrier Customers to dial the same telephone numbers for CBT Requesting Carrier Directory Assistance and Local Operator Service that similarly situated CBT Ameritech Customers dial for reaching equivalent CBT Ameritech services. It is CLEC’s responsibility to select the initial Local Operator Services/Local Directory Assistance provider for Wholesale Resale Services. Also, a minimum of ninety (90) days advance notice must be provided if CLEC wishes to change the initial selection. 2.10.3 X.10.3 Notwithstanding anything to the contrary in this Agreement, the Parties agree that CBT Ameritech shall have no obligation to unbrand or rebrand its service technicians or trucks, any customer premises equipment, any other customer-owned facilities or its outside plant. 2.10.4 CLEC X.10.4 Requesting Carrier shall not, without CBTAmeritech's prior written consent, offer any Resale Service to any Customer under any brand name of CBTAmeritech, its subsidiaries or its affiliatesAffiliates, nor shall CLEC Requesting Carrier state or imply that there is any joint business association or any similar arrangement with CBT Ameritech in the provision of Resale Service to CLECRequesting Carrier's Customers, except to the extent CLEC Requesting Carrier deems it necessary to advise its Customers that CBTAmeritech's personnel will perform work on behalf of CLEC Requesting Carrier under this Agreement or that some facilities used in provisioning service are owned and maintained by CBTAmeritech; provided, however, CLEC that Requesting Carrier shall make no disparaging statements about such facilities Ameritech or its facilities, products or services. 2.10.5 X.10.5 In those instances where CLEC Requesting Carrier requires CBT Ameritech personnel to interface directly with CLEC's Requesting Carrier Customers, either orally in person, person or by telephone, or in writing, such personnel shall identify themselves as CBTAmeritech's employees performing work for CLEC.representing Requesting Carrier. 8822090.1 102708 1111C 96252093 2.10.6 CBT shall identify any service call materials, including X.10.6 Any “no access” cards and time-and-time and materials invoices furnished during service calls by CBT Ameritech personnel to CLEC's Requesting Carrier Customers by using preprinted cards or stickers shall be available to Requesting Carrier for review and shall be provided by CLEC, that contain CLEC’s name/logo, CLEC’s address, and CLEC’s customer service telephone numberto Requesting Carrier Customers in an unbranded form. 2.10.7 X.10.7 In no event shall CBT Ameritech personnel acting on behalf of CLEC Requesting Carrier pursuant to this Agreement provide information to any existing CLEC Requesting Carrier Customer about CBT Ameritech products or services, unless mutually agreed in writing by the Parties, or disparage CLEC and/or CLEC service or products. Upon an inquiry initiated by the customer, CBT personnel may refer the customer to CBT's business office. 2.10.8 CLEC X.10.8 Requesting Carrier shall pay CBTAmeritech's costs, if any, pursuant to the pricing standard in Section 252(d)(1) of the Act and in such amounts or levels as determined by the Commission for providing any requested branding or routing under this Section 2.1010.10.

Appears in 1 contract

Samples: Interconnection Agreement

Branding. 2.10.1 If Operator Call Completion or Directory Assistance Service is a feature of an offered Resale Service, then CBT shall unbrand or rebrand such features of such offered Resale Service as requested by CLEC GSI for CLECGSI's Customers. If CBT demonstrates to the Commission that it cannot comply with CLECGSI’s rebranding request, the parties may propose to the Commission, for its approval, an alternative solution (e.g., unbranding). 2.10.2 Upon CLECGSI’s request, CBT shall make available to CLEC GSI the ability to route: (i) Local Directory Assistance calls dialed by CLECGSI's Customers directly to CLECGSI’s Directory Assistance Services platform, to the extent such routing is technically feasible; and (ii) Local Operator Services calls dialed by CLECGSI’s Customers directly to CLECGSI’s Local Operator Services platform. Such traffic shall be routed over trunk groups between CBT End Offices and CLECGSI’s Local Operator Services platform, using standard Operator Services dialing protocols of 0-, to the extent such routing is technically feasible. To the extent technically feasible, all direct routing capabilities described in this Section 2.2.2 shall permit CLECGSI’s Customers to dial the same telephone numbers for CBT Directory Assistance and Local Operator Service that similarly situated CBT Customers dial for reaching equivalent CBT services. It is CLECGSI’s responsibility to select the initial Local Operator Services/Local Directory Assistance provider for Wholesale Resale Services. Also, a minimum of ninety (90) days advance notice must be provided if CLEC GSI wishes to change the initial selection. 2.10.3 Notwithstanding anything to the contrary in this Agreement, the Parties agree that CBT shall have no obligation to unbrand or rebrand its service technicians or trucks, any customer premises equipment, other customer-owned facilities or its outside plant. 2.10.4 CLEC GSI shall not, without CBT's prior written consent, offer any Resale Service to any Customer under any brand name of CBT, its subsidiaries or its affiliates, nor shall CLEC GSI state or imply that there is any joint business association or any similar arrangement with CBT in the provision of Resale Service to CLECGSI's Customers, except to the extent CLEC GSI deems it necessary to advise its Customers that CBT's personnel will perform work on behalf of CLEC GSI under this Agreement or that some facilities used in provisioning service are owned and maintained by CBT; provided, however, CLEC GSI shall make no disparaging statements about such facilities or services. 2.10.5 In those instances where CLEC GSI requires CBT personnel to interface directly with CLECGSI's Customers, either orally in person, by telephone, or in writing, such personnel shall identify themselves as CBT's employees performing work for CLECGSI. 2.10.6 CBT shall identify any service call materials, including “no access” cards and time-and-materials invoices furnished during service calls by CBT personnel to CLECGSI's Customers by using preprinted cards or stickers provided by CLECGSI, that contain CLECGSI’s name/logo, CLECGSI’s address, and CLECGSI’s customer service telephone number. 2.10.7 In no event shall CBT personnel acting on behalf of CLEC GSI pursuant to this Agreement provide information to any existing CLEC GSI Customer about CBT products or services, unless mutually agreed in writing by the Parties, or disparage CLEC GSI and/or CLEC GSI service or products. Upon an inquiry initiated by the customer, CBT personnel may refer the customer to CBT's business office. 2.10.8 CLEC GSI shall pay CBT's costs, if any, pursuant to the pricing standard in Section 252(d)(1) of the Act and in such amounts or levels as determined by the Commission for providing any requested branding under this Section 2.10.

Appears in 1 contract

Samples: Local Exchange Telecommunications Services Resale Agreement

Branding. 2.10.1 10.10.1 If Operator Call Completion or Directory Assistance Service is a feature of an offered Resale Service, then CBT shall unbrand or rebrand such features of such offered Resale Service as requested by CLEC ICG for CLECICG's CustomersCustomers via separate trunk groups, line class codes or any other technically feasible method. If CBT demonstrates to the Commission that it cannot comply with CLECICG’s rebranding request, the parties Parties may propose to the Commission, for its approval, an alternative solution (e.g., unbranding). Requests for additional customized routing shall be done via the BFR process. 2.10.2 10.10.2 Upon CLECICG’s request, CBT shall make available to CLEC ICG the ability to route: (i) Local Directory Assistance calls dialed by CLECICG's Customers directly to CLEC’s ICG Directory Assistance Services platform, to the extent such routing is technically feasible; and (ii) Local Operator Services calls dialed by CLEC’s ICG Customers directly to CLEC’s the ICG Local Operator Services platform. Such traffic shall be routed over trunk groups between CBT End Offices and CLEC’s the ICG Local Operator Services platform, using standard Operator Services dialing protocols of 0-, to the extent such routing is technically feasible. The routing capabilities described above will be implemented according to the Implementation Plan. To the extent technically feasible, all direct routing capabilities described in this Section 2.2.2 10.10.2 shall permit CLEC’s ICG Customers to dial the same telephone numbers for CBT Directory Assistance and Local Operator Service that similarly situated CBT Customers dial for reaching equivalent CBT services. It is CLEC’s responsibility to select the initial Local Operator Services/Local Directory Assistance provider for Wholesale Resale Services. Also, a minimum of ninety (90) days advance notice must be provided if CLEC wishes to change the initial selection. 2.10.3 10.10.3 Notwithstanding anything to the contrary in this Agreement, the Parties agree that CBT shall have no obligation to unbrand or rebrand its service technicians or trucks, any customer premises equipment, other customer-owned facilities or its outside plant. 2.10.4 CLEC 10.10.4 ICG shall not, without CBT's prior written consent, offer any Resale Service to any Customer under any brand name of CBT, its subsidiaries or its affiliates, nor shall CLEC ICG state or imply that there is any joint business association or any similar arrangement with CBT in the provision of Resale Service to CLECICG's Customers, except to the extent CLEC ICG deems it necessary to advise its Customers that CBT's personnel will perform work on behalf of CLEC ICG under this Agreement or that some facilities used in provisioning service are owned and maintained by CBT; provided, however, CLEC ICG shall make no disparaging statements about such facilities or services. 2.10.5 10.10.5 In those instances where CLEC ICG requires CBT personnel to interface directly with CLECICG's Customers, either orally in person, person or by telephone, or in writing, such personnel shall identify themselves as CBT's employees performing work for CLECICG. 2.10.6 10.10.6 CBT shall identify any service call materials, including “no access” cards and time-time- and-materials invoices furnished during service calls by CBT personnel to CLECICG's Customers by using preprinted cards or stickers provided by CLECICG, that contain CLECICG’s name/logo, CLECICG’s address, and CLECICG’s customer service telephone number. 2.10.7 10.10.7 In no event shall CBT personnel acting on behalf of CLEC ICG pursuant to this Agreement provide information to any existing CLEC ICG Customer about CBT products or services, unless mutually agreed in writing by the Parties, or disparage CLEC ICG and/or CLEC ICG service or products. Upon an inquiry initiated by the customer, CBT personnel may refer the customer to CBT's business office, but in no instance shall CBT personnel provide written literature. 2.10.8 CLEC 10.10.8 ICG shall pay CBT's costs, if any, pursuant to the pricing standard in Section 252(d)(1) of the Act and in such amounts or levels as determined by the Commission for providing any requested branding under this Section 2.1010.10.

Appears in 1 contract

Samples: Interconnection Agreement

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Branding. 2.10.1 10.10.1 If Operator Call Completion or Directory Assistance Service is a feature of an offered Resale Service, then CBT shall unbrand or rebrand such features of such offered Resale Service as requested by CLEC Sprint for CLECSprint's CustomersCustomers via separate trunk groups, line class codes or any other technically feasible method. If CBT demonstrates to the Commission that it cannot comply with CLECSprint’s rebranding request, the parties Parties may propose to the Commission, for its approval, an alternative solution (e.g., unbranding). Requests for additional customized routing shall be done via the BFR process. 2.10.2 10.10.2 Upon CLECSprint’s request, CBT shall make available to CLEC Sprint the ability to route: (i) Local Directory Assistance calls dialed by CLECSprint's Customers directly to CLEC’s Sprint Directory Assistance Services platform, to the extent such routing is technically feasible; and (ii) Local Operator Services calls dialed by CLEC’s Sprint Customers directly to CLEC’s the Sprint Local Operator Services platform. Such traffic shall be routed over trunk groups between CBT End Offices and CLEC’s the Sprint Local Operator Services platform, using standard Operator Services dialing protocols of 0-, to the extent such routing is technically feasible. . To the extent technically feasible, all direct routing capabilities described in this Section 2.2.2 10.10.2 shall permit CLEC’s Sprint Customers to dial the same telephone numbers for CBT Directory Assistance and Local Operator Service that similarly situated CBT Customers dial for reaching equivalent CBT services. It is CLEC’s responsibility to select the initial Local Operator Services/Local Directory Assistance provider for Wholesale Resale Services. Also, a minimum of ninety (90) days advance notice must be provided if CLEC wishes to change the initial selection. 2.10.3 10.10.3 Notwithstanding anything to the contrary in this Agreement, the Parties agree that CBT shall have no obligation to unbrand or rebrand its service technicians or trucks, any customer premises equipment, other customer-owned facilities or its outside plant. 2.10.4 CLEC 10.10.4 Sprint shall not, without CBT's prior written consent, offer any Resale Service to any Customer under any brand name of CBT, its subsidiaries or its affiliates, nor shall CLEC Sprint state or imply that there is any joint business association or any similar arrangement with CBT in the provision of Resale Service to CLECSprint's Customers, except to the extent CLEC Sprint deems it necessary to advise its Customers that CBT's personnel will perform work on behalf of CLEC Sprint under this Agreement or that some facilities used in provisioning service are owned and maintained by CBT; provided, however, CLEC Sprint shall make no disparaging statements about such facilities or services. 2.10.5 10.10.5 In those instances where CLEC Sprint requires CBT personnel to interface directly with CLECSprint's Customers, either orally in person, person or by telephone, or in writing, such personnel shall identify themselves as CBT's employees performing work for CLECSprint. 2.10.6 10.10.6 CBT shall identify any service call materials, including “no access” cards and time-and-materials invoices furnished during service calls by CBT personnel to CLECSprint's Customers by using preprinted cards or stickers provided by CLECSprint, that contain CLECSprint’s name/logo, CLECSprint’s address, and CLECSprint’s customer service telephone number. 2.10.7 10.10.7 In no event shall CBT personnel acting on behalf of CLEC Sprint pursuant to this Agreement provide information to any existing CLEC Sprint Customer about CBT products or services, unless mutually agreed in writing by the Parties, or disparage CLEC Sprint and/or CLEC Sprint service or products. Upon an inquiry initiated by the customer, CBT personnel may refer the customer to CBT's business office, but in no instance shall CBT personnel provide written literature. 2.10.8 CLEC 10.10.8 Sprint shall pay CBT's costs, if any, pursuant to the pricing standard in Section 252(d)(1) of the Act and in such amounts or levels as determined by the Commission for providing any requested branding under this Section 2.1010.10.

Appears in 1 contract

Samples: Interconnection Agreement

Branding. 2.10.1 10.10.1 If Operator Call Completion or Directory Assistance Service is a feature of an offered Resale Service, then CBT Ameritech shall unbrand or rebrand such features of such offered Resale Service as requested by CLEC Requesting Carrier for CLECRequesting Carrier's Customers. If CBT demonstrates , unless Ameritech lacks the technical capability to the Commission that it cannot comply with CLEC’s such rebranding request, the parties may propose to as approved by the Commission, for its approval, an alternative solution (e.g., unbranding). 2.10.2 Upon CLEC’s request, CBT 10.10.2 Ameritech shall make available to CLEC Requesting Carrier, upon Requesting Carrier's request, the ability to route: (i) Local Directory Assistance LocalDirectoryAssistance calls dialed by CLECRequesting Carrier's Customers directly to CLEC’s Requesting Carrier Directory Assistance Services platform, to the extent such routing is technically feasible; and (ii) Local Operator Services calls (0+, 0-) dialed by CLEC’s Requesting Carrier Customers directly to CLEC’s the Requesting Carrier Local Operator Services platform. Such traffic shall be routed over trunk groups between CBT Ameritech End Offices and CLEC’s the Requesting Carrier Local Operator Services platform, using standard Operator Services dialing protocols of 0+ or 0-, to the extent such routing is technically feasible. The routing capabilities described above will be implemented according to the Implementation Plan. To the extent technically feasible, all direct routing capabilities described in this Section 2.2.2 10.10.2 shall permit CLEC’s Requesting Carrier Customers to dial the same telephone numbers for CBT Requesting Carrier Directory Assistance and Local Operator Service that similarly situated CBT Ameritech Customers dial for reaching equivalent CBT Ameritech services. It is CLEC’s responsibility to select the initial Local Operator Services/Local Directory Assistance provider for Wholesale Resale Services. Also, a minimum of ninety (90) days advance notice must be provided if CLEC wishes to change the initial selection. 2.10.3 10.10.3 Notwithstanding anything to the contrary in this Agreement, the Parties agree that CBT Ameritech shall have no obligation to unbrand or rebrand its service technicians or trucks, any customer premises equipment, any other customer-owned facilities or its outside plant. 2.10.4 CLEC 10.10.4 Requesting Carrier shall not, without CBTAmeritech's prior written consent, offer any Resale Service to any Customer under any brand name of CBTAmeritech, its subsidiaries or its affiliatesAffiliates, nor shall CLEC Requesting Carrier state or imply that there is any joint business association or any similar arrangement with CBT Ameritech in the provision of Resale Service to CLECRequesting Carrier's Customers, except to the extent CLEC Requesting Carrier deems it necessary to advise its Customers that CBTAmeritech's personnel will perform work on behalf of CLEC Requesting Carrier under this Agreement or that some facilities used in provisioning service are owned and maintained by CBTAmeritech; provided, however, CLEC that Requesting Carrier shall make no disparaging statements about such facilities Ameritech or its facilities, products or services. 2.10.5 10.10.5 In those instances where CLEC Requesting Carrier requires CBT Ameritech personnel to interface directly with CLEC's Requesting Carrier Customers, either orally in person, person or by telephone, or in writing, such personnel shall identify themselves as CBTAmeritech's employees performing work for CLECrepresenting Requesting Carrier. 2.10.6 CBT shall identify any service call materials, including 10.10.6 Any “no access” cards and time-and-time and materials invoices furnished during service calls by CBT Ameritech personnel to CLEC's Requesting Carrier Customers by using preprinted cards or stickers shall be available to Requesting Carrier for review and shall be provided by CLEC, that contain CLEC’s name/logo, CLEC’s address, and CLEC’s customer service telephone numberto Requesting Carrier Customers in an unbranded form. 2.10.7 10.10.7 In no event shall CBT Ameritech personnel acting on behalf of CLEC Requesting Carrier pursuant to this Agreement provide information to any existing CLEC Requesting Carrier Customer about CBT Ameritech products or services, unless mutually agreed in writing by the Parties, or disparage CLEC and/or CLEC service or products. Upon an inquiry initiated by the customer, CBT personnel may refer the customer to CBT's business office. 2.10.8 CLEC 10.10.8 Requesting Carrier shall pay CBTAmeritech's costs, if any, pursuant to the pricing standard in Section 252(d)(1) of the Act and in such amounts or levels as determined by the Commission for providing any requested branding or routing under this Section 2.1010.10.

Appears in 1 contract

Samples: Interconnection Agreement

Branding. 2.10.1 If Operator Call Completion or Directory Assistance Service is a feature of an offered Resale Service, then CBT shall unbrand or rebrand such features of such offered Resale Service as requested by CLEC EZ-Tel for CLECEZ-Tel's Customers. If CBT demonstrates to the Commission that it cannot comply with CLECEZ-Tel’s rebranding request, the parties may propose to the Commission, for its approval, an alternative solution (e.g., unbranding).. route: 2.10.2 Upon CLECEZ-Tel’s request, CBT shall make available to CLEC EZ-Tel the ability to route:to (i) Local Directory Assistance calls dialed by CLECEZ-Tel's Customers directly to CLECEZ-Tel’s Directory Assistance Services platform, to the extent such routing is technically feasible; and (ii) Local Operator Services calls dialed by CLECEZ-Tel’s Customers directly to CLECthe EZ-Tel’s Local Operator Services platform. Such traffic shall be routed over trunk groups between CBT End Offices and CLECthe EZ-Tel’s Local Operator Services platform, using standard Operator Services dialing protocols of 0-, to the extent such routing is technically feasible. To the extent technically feasible, all direct routing capabilities described in this Section 2.2.2 shall permit CLECEZ-Tel’s Customers to dial the same telephone numbers for CBT Directory Assistance and Local Operator Service that similarly situated CBT Customers dial for reaching equivalent CBT services. It is CLECthe EZ-Tel’s responsibility to select the initial Local Operator Services/Local Directory Assistance provider for Wholesale Resale Services. Also, a minimum of ninety (90) days advance notice must be provided if CLEC EZ-Tel wishes to change the initial selection. 2.10.3 Notwithstanding anything to the contrary in this Agreement, the Parties agree that CBT shall have no obligation to unbrand or rebrand its service technicians or trucks, any customer premises equipment, other customer-owned facilities or its outside plant. 2.10.4 CLEC EZ-Tel shall not, without CBT's prior written consent, offer any Resale Service to any Customer under any brand name of CBT, its subsidiaries or its affiliates, nor shall CLEC EZ-Tel state or imply that there is any joint business association or any similar arrangement with CBT in the provision of Resale Service to CLECEZ-Tel's Customers, except to the extent CLEC EZ-Tel deems it necessary to advise its Customers that CBT's personnel will perform work on behalf of CLEC EZ-Tel under this Agreement or that some facilities used in provisioning service are owned and maintained by CBT; provided, however, CLEC EZ-Tel shall make no disparaging statements about such facilities or services. 2.10.5 In those instances where CLEC EZ-Tel requires CBT personnel to interface directly with CLECEZ-Tel's Customers, either orally in person, by telephone, or in writing, such personnel shall identify themselves as CBT's employees performing work for CLECEZ-Tel. 2.10.6 CBT shall identify any service call materials, including “no access” cards and time-and-materials invoices furnished during service calls by CBT personnel to CLECEZ-Tel's Customers by using preprinted cards or stickers provided by CLECEZ-Tel, that contain CLECEZ-Tel’s name/logo, CLECEZ-Tel’s address, and CLECEZ-Tel’s customer service telephone number. 2.10.7 In no event shall CBT personnel acting on behalf of CLEC EZ-Tel pursuant to this Agreement provide information to any existing CLEC EZ-Tel Customer about CBT products or services, unless mutually agreed in writing by the Parties, or disparage CLEC EZ-Tel and/or CLEC EZ-Tel service or products. Upon an inquiry initiated by the customer, CBT personnel may refer the customer to CBT's business office. 2.10.8 CLEC EZ-Tel shall pay CBT's costs, if any, pursuant to the pricing standard in Section 252(d)(1) of the Act and in such amounts or levels as determined by the Commission for providing any requested branding under this Section 2.10.

Appears in 1 contract

Samples: Local Exchange Telecommunications Services Resale Agreement

Branding. 2.10.1 6.1. If Operator Call Completion operator call completion or Directory Assistance Service directory assistance service is a feature of an an-offered Resale Service, then CBT Ameritech shall unbrand or rebrand such features of such offered Resale Service as requested by CLEC Reseller for CLECReseller's Customers. If CBT demonstrates , unless Ameritech lacks the technical capability to the Commission that it cannot comply with CLEC’s such rebranding request, the parties may propose to the Commission, for its approval, an alternative solution (e.g., unbranding). 2.10.2 Upon CLEC’s request, CBT 6.2. Ameritech shall make available to CLEC Reseller, upon Reseller's request, the ability to route: (i) Local Directory Assistance directory assistance calls dialed by CLECReseller's Customers directly to CLEC’s Directory Assistance Services Reseller directory assistance services platform, to the extent that such routing is technically feasible; and (ii) Local Operator Services operator services calls (0+, 0-) dialed by CLEC’s Reseller Customers directly to CLEC’s Local Operator Services the Reseller local operator services platform. Such traffic shall be routed over trunk groups between CBT Ameritech End Offices and CLEC’s Local Operator Services the Reseller local operator services platform, using standard Operator Services operator services dialing protocols of 0+ or 0-, to the extent that such routing is technically feasible. The routing capabilities described in this SECTION 6.2 will be implemented according to the Implementation Plan. To the extent technically feasible, all direct routing capabilities described in this Section 2.2.2 SECTION 6.2 shall permit CLEC’s Reseller Customers to dial the same telephone numbers for CBT Directory Assistance Ameritech directory assistance and Local Operator Service local operator service that similarly situated CBT Ameritech Customers dial for reaching equivalent CBT Ameritech services. It is CLEC’s responsibility to select the initial Local Operator Services/Local Directory Assistance provider for Wholesale Resale Services. Also, a minimum of ninety (90) days advance notice must be provided if CLEC wishes to change the initial selection. 2.10.3 6.3. Notwithstanding anything to the contrary in this Agreement, the Parties agree that CBT Ameritech shall have no obligation to unbrand or rebrand its service technicians or trucks, any customer premises equipment, other customerCustomer-owned facilities or its outside plant. 2.10.4 CLEC 6.4. Reseller shall not, without CBTAmeritech's prior written consent, offer any Resale Service to any Customer under any brand name of CBTAmeritech, its subsidiaries or its affiliates, Affiliates nor shall CLEC Reseller state or imply that there is any joint business association or any similar arrangement with CBT Ameritech in the provision of Resale Service Services to CLECReseller's Customers. Notwithstanding the foregoing, except to the extent CLEC deems it necessary to Reseller may verbally advise its Customers an inquiring Customer or potential Customer that CBT's Ameritech personnel will perform work on behalf of CLEC Reseller under this Agreement or that some that facilities used in provisioning service the Resale Service are owned and maintained by CBTAmeritech; provided, however, CLEC that Reseller shall make no disparaging statements about such facilities Ameritech or servicesits facilities, services or products. 2.10.5 6.5. In those instances where CLEC Reseller requires CBT Ameritech personnel to interface directly with CLEC's Reseller Customers, either orally in person, person or by telephone, or in writing, such personnel shall identify themselves as CBTAmeritech's employees performing work for CLECrepresenting Reseller. 2.10.6 CBT shall identify any service call materials, including “no access” 6.6. Any "NO ACCESS" cards and time-and-time and materials invoices furnished during service calls by CBT Ameritech personnel to CLEC's Reseller Customers by using preprinted cards or stickers shall be available to Reseller for review and shall be provided by CLEC, that contain CLEC’s name/logo, CLEC’s address, and CLEC’s customer service telephone numberto Reseller Customers in an unbranded form. 2.10.7 6.7. In no event shall CBT Ameritech personnel acting on behalf of CLEC Reseller pursuant to this Agreement provide information to any existing CLEC Reseller Customer about CBT Ameritech products or services or disparage Reseller's facilities, services, unless mutually agreed in writing by the Parties, or disparage CLEC and/or CLEC service or products. Upon an inquiry initiated by the customer, CBT personnel may refer the customer to CBT's business office. 2.10.8 CLEC 6.8. Reseller shall pay CBTAmeritech's costs, if any, pursuant to the pricing standard in Section 252(d)(1) of the Act and in such amounts or levels as determined by the Commission for providing any requested routing or branding under this Section 2.10SECTION 6.0.

Appears in 1 contract

Samples: Local Exchange Telecommunications Services Resale Agreement (United States Telecommunications Inc/Fl)

Branding. 2.10.1 If Operator Call Completion or Directory Assistance Service is a feature of an offered Resale ServiceACSI may, then CBT shall unbrand or rebrand such features of such offered Resale Service at its option, use the Network Elements, Combinations and Local Services provided in accordance with this Agreement to provide to its customers services branded as requested by CLEC for CLEC's CustomersACSI. If CBT demonstrates to the Commission that it cannot comply with CLEC’s rebranding request, the parties may propose to the Commission, for its approval, an alternative solution (e.g., unbranding). 2.10.2 Upon CLEC’s request, CBT shall make available to CLEC the ability to route: (i) Local Directory Assistance calls dialed by CLEC's Customers directly to CLEC’s Directory Assistance Services platform, to the extent such routing is technically feasible; and (ii) Local Operator Services calls dialed by CLEC’s Customers directly to CLEC’s Local Operator Services platform. Such traffic shall be routed over trunk groups between CBT End Offices and CLEC’s Local Operator Services platform, using standard Operator Services dialing protocols of 0-, to the extent such routing is technically feasible. To the extent technically feasible, all direct routing capabilities described Except as otherwise provided in this Section 2.2.2 Agreement or specified in a separate writing by ACSI, ACSI shall permit CLEC’s provide the exclusive interface to ACSI Customers to dial in connection with the same telephone numbers for CBT Directory Assistance and Local Operator Service that similarly situated CBT Customers dial for reaching equivalent CBT marketing or offering of ACSI services. It is CLEC’s responsibility When a GTE technical representative goes to select the initial Local Operator Services/Local Directory Assistance provider for Wholesale Resale Services. Also, a minimum of ninety (90) days advance notice must be provided if CLEC wishes to change the initial selection. 2.10.3 Notwithstanding anything to the contrary in this Agreement, the Parties agree that CBT shall have no obligation to unbrand or rebrand its service technicians or trucks, any customer premises equipment, other customer-owned facilities or its outside plant. 2.10.4 CLEC shall not, without CBT's prior written consent, offer any Resale Service to any Customer under any brand name of CBT, its subsidiaries or its affiliates, nor shall CLEC state or imply that there is any joint business association or any similar arrangement with CBT in the provision of Resale Service to CLEC's Customers, except to the extent CLEC deems it necessary to advise its Customers that CBT's personnel will perform work premise on behalf of CLEC under this Agreement ACSI, in the event the representative has contact with the customer, the representative will indicate to the customer that he or she works for GTE but is at the customer premise on behalf of ACSI regarding ACSI service. If the customer is not at the premise at the time that some facilities used in provisioning service are owned and maintained by CBT; providedthe technical representative is at the premise, however, CLEC shall make no disparaging statements about such facilities GTE agrees to deliver generic material or services. 2.10.5 In those instances where CLEC requires CBT personnel documents to interface directly with CLEC's Customers, either orally in person, by telephone, or in writing, such personnel shall identify themselves as CBT's employees performing work for CLEC. 2.10.6 CBT shall identify any service call materials, including “no access” cards and time-and-materials invoices furnished during service calls by CBT personnel to CLEC's Customers by using preprinted cards or stickers provided by CLEC, that contain CLEC’s name/logo, CLEC’s addressthe customer, and CLEC’s customer service telephone number. 2.10.7 In no event shall CBT the representative will write ACSI's name on the document or material left for the customer. GTE personnel acting on behalf of CLEC pursuant ACSI will not discuss, provide, or leave information or material relative to GTE's services and products. [ Combinations ] 18.1 Operator Services and Directory Assistance provided by GTE to ACSI local service customers under this Agreement provide information to any existing CLEC Customer about CBT products or will, upon ACSI’s request, be branded exclusively as ACSI services, unless mutually agreed where technically feasible. GTE will perform the necessary software upgrades to allow for rebranding of its Operator Services and Directory Assistance in writing ACSI's name on a switch by switch basis, subject to capability and capacity limitations; until those upgrades have been completed, GTE will provide rebranded services through alternate means to the Partiesextent technically feasible. Such alternate means may include, or disparage CLEC and/or CLEC for example, provisioning of additional trunks necessary to accommodate ACSI’s rebranding requests. If it is not technically feasible for GTE to provide Operator Services and Directory Assistance as rebranded services, then GTE will provide such services to ACSI’s local service or productscustomers without any branding, if allowed by state laws and regulations. Upon Live operators handling Operator Services and Directory Assistance calls from ACSI local service customers will identify themselves as ACSI operators; where such rebranding is not technically feasible, such live operator response will be provided on an inquiry initiated by the customer, CBT personnel may refer the customer to CBT's business office. 2.10.8 CLEC unbranded basis. ACSI shall pay CBTGTE's costs, if any, pursuant to the pricing standard in standards of Section 252(d)(1252(d) of the Act and in such amounts or levels as determined by the Commission for providing any implementation of such branding. For those offices in which ACSI has requested branding under GTE to rebrand and/or unbrand OS and DA, if ACSI terminates the use of GTE rebranded and/or unbranded OS and DA during the initial term of this Agreement, ACSI will pay to GTE a termination fee to reimburse GTE for costs that as a result of such termination remain unrecovered by GTE, established pursuant to Section 2.1042 of this Agreement.

Appears in 1 contract

Samples: Interconnection, Resale and Unbundling Agreement

Branding. 2.10.1 If Operator Call Completion or Directory Assistance Service is a feature of an offered Resale Service, then CBT shall unbrand or rebrand such features of such offered Resale Service as requested by CLEC Sun-Tel for CLECSun-Tel's Customers. If CBT demonstrates to the Commission that it cannot comply with CLECSun-Tel’s rebranding request, the parties may propose to the Commission, for its approval, an alternative solution (e.g., unbranding). 2.10.2 Upon CLECSun-Tel’s request, CBT shall make available to CLEC Sun-Tel the ability to route: (i) Local Directory Assistance calls dialed by CLECSun-Tel's Customers directly to CLECSun-Tel’s Directory Assistance Services platform, to the extent such routing is technically feasible; and (ii) Local Operator Services calls dialed by CLECSun-Tel’s Customers directly to CLECSun-Tel’s Local Operator Services platform. Such traffic shall be routed over trunk groups between CBT End Offices and CLECSun-Tel’s Local Operator Services platform, using standard Operator Services dialing protocols of 0-, to the extent such routing is technically feasible. To the extent technically feasible, all direct routing capabilities described in this Section 2.2.2 shall permit CLECSun-Tel’s Customers to dial the same telephone numbers for CBT Directory Assistance and Local Operator Service that similarly situated CBT Customers dial for reaching equivalent CBT services. It is CLECSun-Tel’s responsibility to select the initial Local Operator Services/Local Directory Assistance provider for Wholesale Resale Services. Also, a minimum of ninety (90) days advance notice must be provided if CLEC Sun-Tel wishes to change the initial selection. 2.10.3 Notwithstanding anything to the contrary in this Agreement, the Parties agree that CBT shall have no obligation to unbrand or rebrand its service technicians or trucks, any customer premises equipment, other customer-owned facilities or its outside plant. 2.10.4 CLEC Sun-Tel shall not, without CBT's prior written consent, offer any Resale Service to any Customer under any brand name of CBT, its subsidiaries or its affiliates, nor shall CLEC Sun-Tel state or imply that there is any joint business association or any similar arrangement with CBT in the provision of Resale Service to CLECSun-Tel's Customers, except to the extent CLEC Sun- Tel deems it necessary to advise its Customers that CBT's personnel will perform work on behalf of CLEC Sun-Tel under this Agreement or that some facilities used in provisioning service are owned and maintained by CBT; provided, however, CLEC Sun-Tel shall make no disparaging statements about such facilities or services. 2.10.5 In those instances where CLEC Sun-Tel requires CBT personnel to interface directly with CLECSun-Tel's Customers, either orally in person, by telephone, or in writing, such personnel shall identify themselves as CBT's employees performing work for CLECSun-Tel. 2.10.6 CBT shall identify any service call materials, including “no access” cards and time-and-materials invoices furnished during service calls by CBT personnel to CLECSun-Tel's Customers by using preprinted cards or stickers provided by CLECSun-Tel, that contain CLECSun-Tel’s name/logo, CLECSun-Tel’s address, and CLECSun-Tel’s customer service telephone number. 2.10.7 In no event shall CBT personnel acting on behalf of CLEC Sun-Tel pursuant to this Agreement provide information to any existing CLEC Sun-Tel Customer about CBT products or services, unless mutually agreed in writing by the Parties, or disparage CLEC Sun-Tel and/or CLEC Sun-Tel service or products. Upon an inquiry initiated by the customer, CBT personnel may refer the customer to CBT's business office. 2.10.8 CLEC Sun-Tel shall pay CBT's costs, if any, pursuant to the pricing standard in Section 252(d)(1) of the Act and in such amounts or levels as determined by the Commission for providing any requested branding under this Section 2.10.

Appears in 1 contract

Samples: Local Exchange Telecommunications Services Resale Agreement

Branding. 2.10.1 X.10.1 If Operator Call Completion or Directory Assistance Service is a feature of an offered Resale Service, then CBT Ameritech shall unbrand or rebrand such features of such offered Resale Service as requested by CLEC Urban Media for CLECUrban Media's Customers. If CBT demonstrates to , unless Ameritech places a restriction on such rebranding that is approved by the Commission as reasonable and nondiscriminatory, such as proving that it cannot Ameritech lacks the capability to comply with CLEC’s such rebranding request, the parties may propose to the Commission, for its approval, an alternative solution (e.g., unbranding). 2.10.2 Upon CLEC’s request, CBT X.10.2 Ameritech shall make available to CLEC Urban Media, upon Urban Media's request, the ability to route: (i) Local Directory Assistance calls dialed by CLECUrban Media's Customers directly to CLEC’s Urban Media Directory Assistance Services platform, to the extent such routing is technically feasible; and (ii) Local Operator Services calls (0+, 0-) dialed by CLEC’s Urban Media Customers directly to CLEC’s the Urban Media Local Operator Services platform. Such traffic shall be routed over trunk groups between CBT Ameritech End Offices and CLEC’s the Urban Media Local Operator Services platform, using standard Operator Services dialing protocols of 0+ or 0-, to the extent such routing is technically feasible. The routing capabilities described above will be implemented according to the Implementation Plan. To the extent technically feasible, all direct routing capabilities described in this Section 2.2.2 10.10.2 shall permit CLEC’s Urban Media Customers to dial the same telephone numbers for CBT Ameritech Directory Assistance and Local Operator Service that similarly situated CBT Ameritech Customers dial for reaching equivalent CBT Ameritech services. It is CLEC’s responsibility to select the initial Local Operator Services/Local Directory Assistance provider for Wholesale Resale Services. Also, a minimum of ninety (90) days advance notice must be provided if CLEC wishes to change the initial selection. 2.10.3 X.10.3 Notwithstanding anything to the contrary in this Agreement, the Parties agree that CBT Ameritech shall have no obligation to unbrand or rebrand its service technicians or trucks, any customer premises equipment, other customer-owned facilities or its outside plant. 2.10.4 CLEC X.10.4 Urban Media shall not, without CBTAmeritech's prior written consent, offer any Resale Service to any Customer under any brand name of CBTAmeritech, its subsidiaries or its affiliatesAffiliates, nor shall CLEC Urban Media state or imply that there is any joint business association or any similar arrangement with CBT Ameritech in the provision of Resale Service to CLECUrban Media's Customers, except to the extent CLEC Urban Media deems it necessary to advise its Customers that CBTAmeritech's personnel will perform work on behalf of CLEC Urban Media under this Agreement or that some facilities used in provisioning service are owned and maintained by CBT; provided, however, CLEC shall make no disparaging statements about such facilities or servicesAgreement. 2.10.5 X.10.5 In those instances where CLEC Urban Media requires CBT Ameritech personnel to interface directly with CLEC's Urban Media Customers, either orally in person, person or by telephone, or in writing, such personnel shall identify themselves as CBTAmeritech's employees performing work for CLECrepresenting Urban Media. 2.10.6 CBT shall identify any service call materials, including X.10.6 Any “no access” cards and time-and-time and materials invoices furnished during service calls by CBT Ameritech personnel to CLEC's Urban Media Customers by using preprinted cards or stickers shall be available to Urban Media for review and shall be provided by CLEC, that contain CLEC’s name/logo, CLEC’s address, and CLEC’s customer service telephone numberto Urban Media Customers in an unbranded form. 2.10.7 X.10.7 In no event shall CBT Ameritech personnel acting on behalf of CLEC Urban Media pursuant to this Agreement provide information to any existing CLEC Urban Media Customer about CBT Ameritech products or services, unless mutually agreed in writing by the Parties, or disparage CLEC and/or CLEC service or products. Upon an inquiry initiated by the customer, CBT personnel may refer the customer to CBT's business office. 2.10.8 CLEC X.10.8 Urban Media shall pay CBTAmeritech's costs, if any, pursuant to the pricing standard in Section 252(d)(1) of the Act and in such amounts or levels as determined by the Commission for providing any requested branding under this Section 2.1010.10.

Appears in 1 contract

Samples: Interconnection Agreement

Branding. 2.10.1 10.10.1 If Operator Call Completion or Directory Assistance Service is a feature of an offered Resale Service, then CBT Ameritech shall unbrand or rebrand such features of such offered Resale Service as requested by CLEC Requesting Carrier for CLECRequesting Carrier's Customers. If CBT demonstrates , unless Ameritech lacks the technical capability to the Commission that it cannot comply with CLEC’s such rebranding request, the parties may propose to as approved by the Commission, for its approval, an alternative solution (e.g., unbranding). 2.10.2 Upon CLEC’s request, CBT 10.10.2 Ameritech shall make available to CLEC Requesting Carrier, upon Requesting Carrier's request, the ability to route: (i) Local Directory Assistance calls dialed by CLECRequesting Carrier's Customers directly to CLEC’s Requesting Carrier Directory Assistance Services platform, to the extent such routing is technically feasible; and (ii) Local Operator Services calls (0+, 0-) dialed by CLEC’s Requesting Carrier Customers directly to CLEC’s the Requesting Carrier Local Operator Services platform. Such traffic shall be routed over trunk groups between CBT Ameritech End Offices and CLEC’s the Requesting Carrier Local Operator Services platform, using standard Operator Services dialing protocols of 0+ or 0-, to the extent such routing is technically feasible. The routing capabilities described above will be implemented according to the Implementation Plan. To the extent technically feasible, all direct routing capabilities described in this Section 2.2.2 10.10.2 shall permit CLEC’s Requesting Carrier Customers to dial the same telephone numbers for CBT Requesting Carrier Directory Assistance and Local Operator Service that similarly situated CBT Ameritech Customers dial for reaching equivalent CBT Ameritech services. It is CLEC’s responsibility to select the initial Local Operator Services/Local Directory Assistance provider for Wholesale Resale Services. Also, a minimum of ninety (90) days advance notice must be provided if CLEC wishes to change the initial selection. 2.10.3 10.10.3 Notwithstanding anything to the contrary in this Agreement, the Parties agree that CBT Ameritech shall have no obligation to unbrand or rebrand its service technicians or trucks, any customer premises equipment, any other customer-owned facilities or its outside plant. 2.10.4 CLEC 10.10.4 Requesting Carrier shall not, without CBTAmeritech's prior written consent, offer any Resale Service to any Customer under any brand name of CBTAmeritech, its subsidiaries or its affiliatesAffiliates, nor shall CLEC Requesting Carrier state or imply that there is any joint business association or any similar arrangement with CBT Ameritech in the provision of Resale Service to CLECRequesting Carrier's Customers, except to the extent CLEC Requesting Carrier deems it necessary to advise its Customers that CBTAmeritech's personnel will perform work on behalf of CLEC Requesting Carrier under this Agreement or that some facilities used in provisioning service are owned and maintained by CBTAmeritech; provided, however, CLEC that Requesting Carrier shall make no disparaging statements about such facilities Ameritech or its facilities, products or services. 2.10.5 10.10.5 In those instances where CLEC Requesting Carrier requires CBT Ameritech personnel to interface directly with CLEC's Requesting Carrier Customers, either orally in person, person or by telephone, or in writing, such personnel shall identify themselves as CBTAmeritech's employees performing work for CLECrepresenting Requesting Carrier. 2.10.6 CBT shall identify any service call materials, including 10.10.6 Any “no access” cards and time-and-time and materials invoices furnished during service calls by CBT Ameritech personnel to CLEC's Requesting Carrier Customers by using preprinted cards or stickers shall be available to Requesting Carrier for review and shall be provided by CLEC, that contain CLEC’s name/logo, CLEC’s address, and CLEC’s customer service telephone numberto Requesting Carrier Customers in an unbranded form. 2.10.7 In no event shall CBT personnel acting on behalf of CLEC pursuant to this Agreement provide information to any existing CLEC Customer about CBT products or services, unless mutually agreed in writing by the Parties, or disparage CLEC and/or CLEC service or products. Upon an inquiry initiated by the customer, CBT personnel may refer the customer to CBT's business office. 2.10.8 CLEC shall pay CBT's costs, if any, pursuant to the pricing standard in Section 252(d)(1) of the Act and in such amounts or levels as determined by the Commission for providing any requested branding under this Section 2.10.

Appears in 1 contract

Samples: Interconnection Agreement

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