BULLETIN BOARD SERVICE Sample Clauses

BULLETIN BOARD SERVICE. As an additional form of communication between Siemens and Unisphere, the Bulletin Board Service (or Partner WWW) is more than just an information service. Not only does it function as a medium from which Siemens can gain instant access to Product information regarding Product planning, release documentation, news and procedures, but also as a forum where Siemens can access posted technical solutions. The Bulletin Board shall provide always the latest information and Versions and must be updated when information changes. The Bulletin Board Service also functions as an interface through which Siemens can receive allotted software updates. Unisphere shall provide as a minimum the following information around-the-clock * Logging new problems * New problems report status * Known problem reports * Product planning information * Product release documentation * SW and FW Updates and Patches * SW Releases * New Product feature releases * Engineering changes * Product news * Procedures and operator hints/ technical tips * Schedules of training courses and also access to posted technical solutions * Frequently Asked Questions A Siemens employee connects via the World Wide Web, identifies himself through a password and is able to download the desired information or programs. All information is password protected for security reasons. Unisphere shall use reasonable technical practices to keep the information free and clean of any virus. A password will be provided to specific Siemens support personnel. Login and password information shall not be shared among employees and with third parties, including end users. Siemens customers may access a Siemens-maintained mirror of the Unisphere site. Siemens has the right to copy or mirror the contents of the Bulletin Board to its own Bulletin Board. Siemens will protect all Unisphere confidential information obtained from the website and only make it available to those Siemens employees directly supporting Unisphere product in accordance with Section 14 of the Master Purchase and Reseller / Distributor Agreement.