Business Continuity and Disaster Recovery. PureCloud is deployed and configured in a redundant infrastructure through AWS. Services provided by PureCloud follow a stateless architecture. Data repositories in PureCloud use redundancy and replication designed to maintain availability and avoid data loss in the event of a lost data node. The PureCloud environment is physically separated from our corporate network environment so that a disruption event involving the corporate environment does not impact the availability of the PureCloud Services.
Appears in 10 contracts
Samples: Genesys Cloud Service Agreement, Genesys Cloud Service Agreement, Purecloud Service Agreement
