By Google. If Customer cannot resolve a support issue consistent with the above, then Customer may escalate the issue to Google in accordance with the TSS Guidelines. Google will provide TSS to Customer in accordance with the TSS Guidelines.
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Samples: Google Apps for Education Agreement, G Suite for Education Agreement, G Suite for Education Agreement
By Google. If Customer cannot resolve a support issue consistent with the above, then Customer may escalate the issue to Google in accordance with the TSS Guidelines. Subject to Customer’s payment of the Fees and Section 1.5 (Supported Chrome OS Hardware) above, Google will provide TSS to Customer in accordance with the TSS Guidelines. 5.3 Changes to TSS Guidelines.
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By Google. If Customer cannot resolve a support issue consistent with the above, then Customer may escalate the issue to Google in accordance with the TSS Guidelines. Google will provide TSS to Customer in accordance with the TSS Guidelines. If Google ships a replacement Hardware device to Customer in connection with providing TSS, Customer agrees to return any replaced Hardware pursuant to the TSS Guidelines.
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Samples: License Agreement
By Google. If Customer cannot resolve a support issue consistent with the aboveissue, then Customer Customer’s Administrators may escalate the issue to Google in accordance with the applicable TSS Guidelines. Google will provide TSS to Customer respond in accordance with the applicable TSS Guidelines.
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