C2 Credit Class. If processing time for C2 Credit Class services does not meet C2 Service Levels in any given Service Level Measurement Period, xxxx.xx Administrator will credit the Registrar Community according to the following table (which amount will be credited to the Registrars on a proportional basis as set forth above). Table C2 SLE < 2 sec.'s 2-5 sec.'s 5-10 sec.'s 10-20 sec.'s 20-30 sec.'s over 30 sec.'s Monthly Credit to Registrar Community $ 375 $ 750 $ 1,500 $ 3,500 $ 4,000 $ 7,500 C2 Processing Example: The Performance Specification for Processing Time for Add, Modify, and Delete is 3 seconds or less for 95% of the transactions. In a given Service Level Measurement Period 7% of the transactions are greater than 3 seconds. The 5% of those transactions with the longest processing times are not subject to the SLE calculation (3 seconds for 95%). The SLE is calculated using the average processing time for the 2% of the transactions that are subject to the SLE. If there were 1,000 transactions and they took a total of 4,000 seconds the average is 4 seconds. That generates an SLE of 1 second (4 seconds - 3 seconds). From the Credit Lookup Matrix, we see the relevant SLA is found in Table C2. In Table C2, the SLE time interval (< 2 seconds) has a corresponding credit $375 USD to be paid to the Registrar Community.
Appears in 1 contract
Samples: Service Agreement
C2 Credit Class. If processing time for C2 Credit Class services does not meet C2 Service Levels in any given Service Level Measurement Period, xxxx.xx Administrator Registry Operator will credit the Registrar Community according to the following table (which amount will be credited to the Registrars on a proportional basis as set forth above). Table C2 SLE < 2 sec.'s 2-5 sec.'s 5-10 sec.'s 10-20 sec.'s 20-30 sec.'s over 30 sec.'s Monthly Credit to Registrar Community $ 375 $ 750 $ 1,500 $ 3,500 $ 4,000 $ 7,500 C2 Processing Example: The Performance Specification for Processing Time for Add, Modify, and Delete is 3 seconds or less for 95% of the transactions. In a given Service Level Measurement Period 7% of the transactions are greater than 3 seconds. The 5% of those transactions with the longest processing times are not subject to the SLE calculation (3 seconds for 95%). The SLE is calculated using the average processing time for the 2% of the transactions that are subject to the SLE. If there were 1,000 transactions and they took a total of 4,000 seconds the average is 4 seconds. That generates an SLE of 1 second (4 seconds - 3 seconds). From the Credit Lookup Matrix, we see the relevant SLA is found in Table C2. In Table C2, the SLE time interval (< 2 seconds) has a corresponding credit $375 USD to be paid to the Registrar Community.
Appears in 1 contract
Samples: Registry Registrar Agreement
C2 Credit Class. If processing time for C2 Credit Class services does not meet C2 Service Levels in any given Service Level Measurement Period, xxxx.xx usTLD Administrator will credit the Registrar Community according to the following table (which amount will be credited to the Registrars on a proportional basis as set forth above). Table C2 SLE < 2 sec.'s 2-5 sec.'s 5-10 sec.'s 10-20 sec.'s 20-30 sec.'s over 30 sec.'s Monthly Credit to Registrar Community $ 375 $ 750 $ 1,500 $ 3,500 $ 4,000 $ 7,500 C2 Processing Example: The Performance Specification for Processing Time for Add, Modify, and Delete is 3 seconds or less for 95% of the transactions. In a given Service Level Measurement Period 7% of the transactions are greater than 3 seconds. The 5% of those transactions with the longest processing times are not subject to the SLE calculation (3 seconds for 95%). The SLE is calculated using the average processing time for the 2% of the transactions that are subject to the SLE. If there were 1,000 transactions and they took a total of 4,000 seconds the average is 4 seconds. That generates an SLE of 1 second (4 seconds - 3 seconds). From the Credit Lookup Matrix, we see the relevant SLA is found in Table C2. In Table C2, the SLE time interval (< 2 seconds) has a corresponding credit $375 USD to be paid to the Registrar Community.
Appears in 1 contract
Samples: Registrar Accreditation Agreement
C2 Credit Class. If processing time for C2 Credit Class services does not meet C2 Service Levels in any given Service Level Measurement Period, xxxx.xx Administrator Registry Operator will credit the Registrar Community according to the following table (which amount will be credited to the Registrars on a proportional basis as set forth above). Table C2 SLE < 2 sec.'s 2-5 sec.'s 5-10 sec.'s 10-20 sec.'s 20-30 sec.'s over 30 sec.'s Monthly Credit to Registrar Community Com $ 375 $ 750 $ 1,500 $ 3,500 $ 4,000 $ 7,500 C2 Processing Example: The Performance Specification for Processing Time for Add, Modify, and Delete is 3 seconds or less for 95% of the transactions. In a given Service Level Measurement Period 7% of the transactions are greater than 3 seconds. The 5% of those transactions with the longest processing times are not subject to the SLE calculation (3 seconds for 95%). The SLE is calculated using the average processing time for the 2% of the transactions that are subject to the SLE. If there were 1,000 transactions and they took a total of 4,000 seconds the average is 4 seconds. That generates an SLE of 1 second (4 seconds - 3 seconds). From the Credit Lookup Matrix, we see the relevant SLA is found in Table C2. In Table C2, the SLE time interval (< 2 seconds) has a corresponding credit of $375 USD to be paid to the Registrar Community.
Appears in 1 contract
Samples: Escrow Agreement