Call Center On-Line. Our Call Center On-Line Component allows you to make available certain information from your call center system to citizens with Internet access. This information is posted to your web site, which is hosted on our web server. With the proper security clearance, citizens with Internet access have access to the data which can include: current and past incidents, create a new incident and view status of incident.
Appears in 5 contracts
Samples: Software as a Service Agreement, Software as a Service Agreement, License and Services Agreement
