CALL CENTERS Clause Samples

The CALL CENTERS clause defines the terms and conditions under which call center services are provided or managed within the agreement. It typically outlines the responsibilities of the service provider, such as handling customer inquiries, technical support, or order processing, and may specify performance standards, hours of operation, and data security requirements. This clause ensures that both parties have a clear understanding of the expectations and obligations related to call center operations, thereby minimizing misunderstandings and helping to maintain consistent service quality.
POPULAR SAMPLE Copied 1 times
CALL CENTERS. Agents shall not make use of call centers for the sale or screening of AARP Branded Products unless approved by the Company and AARP.
View SourceView Similar (2)
CALL CENTERS. Based on the number of customer calls for each Legal Entity at period end. Used for the allocation of costs associated with customer service support centers.
View SourceView Similar (11)
CALL CENTERS. 35.6.4.1 The call center scripts used during the Transition Period shall be previously approved in writing by ASES.
View SourceView Similar (3)
CALL CENTERS. NOVARTIS or an Affiliate thereof shall implement a call center for providing medical information services to hospitals, physicians, health care providers and patients. NOVARTIS shall bear all costs related to the call center, subject to reimbursement in accordance with Section 6.6.
View SourceView Similar (2)
CALL CENTERS. SANDOZ or an Affiliate thereof shall implement a call center for providing medical information services to hospitals, physicians, health care providers and patients. SANDOZ shall bear all costs related to the call center.
View Source
CALL CENTERS. BENECARD PBF agrees to maintain a Member and Pharmacy call center for the purpose of answering all Member or Pharmacy inquiries related to the pharmacy program services described in this Agreement. BENECARD PBF shall maintain a toll-free telephone number for use by Members and Pharmacies that is accessible 24/7/365.
View Source
CALL CENTERS. (In support of our call center vertical we intend to deliver streaming audio and video so that the outbound call center sales are enhanced by more visual and audio assistance. The sales agent will have media aids to deliver their sales message.)
View Source
CALL CENTERS. During the Transition Period, the HP call centers and 800 numbers shall remain available to customers of the Business. At the end of the Transition Period, Pinnacle shall assume responsibility for all call-in services and HP shall use commercially reasonable efforts to transfer its 800 numbers to Pinnacle.
View Source

Related to CALL CENTERS

  • Call Center Services Answer telephone inquiries during mutually agreed upon hours each day on which the Fund is open for trading. In the event that the Fund plans to be open on a business day when the New York Stock Exchange is to be closed, the Fund shall provide the Transfer Agent with reasonable advance notice and the parties shall discuss the call center resources available for such day. The Transfer Agent shall answer and respond to inquiries from existing Shareholders, prospective Shareholders of the Fund and broker-dealers on behalf of such Shareholders in accordance with the instructions provided by the Fund to the Transfer Agent for purpose of fulfilling its duties under this Agreement, including, accepting transaction requests on behalf of the Fund.

  • System and Data Access Services a. System. Subject to the terms and conditions of this Addendum and solely for the purpose of providing access to Fund Data as set forth herein, State Street hereby agrees to provide the Fund, or certain third parties approved by State Street that serve as the Fund`s investment advisors, investment managers or fund accountants (the "Fund Accountants") or as the Fund`s independent auditors (the "Auditor"), with access to State Street`s Multicurrency HORIZONR Accounting System and the other information systems described in Attachment A (collectively, the "System") on a remote basis solely on the computer hardware, system software and telecommunication links described in Attachment B (the "Designated Configuration") or on any designated substitute or back-up equipment configuration consented to in writing by State Street, such consent not to be unreasonably withheld.

  • Data Access Services State Street agrees to make available to the Fund the Data Access Services subject to the terms and conditions of this Addendum and such data access operating standards and procedures as may be issued by State Street from time to time. The Fund shall be able to access the System to (i) originate electronic instructions to State Street in order to (a) effect the transfer or movement of cash or securities held under custody by State Street or (b) transmit accounting or other information (the transactions described in (i)(a) and (i)(b) above are referred to herein as “Client Originated Electronic Financial Instructions”), and (ii) access data for the purpose of reporting and analysis, which shall all be deemed to be Data Access Services for purposes of this Addendum.

  • Ambulance Services Ground Ambulance Air and Water Ambulance

  • Network Services Local Access Services In lieu of any other rates and discounts, Customer will pay fixed monthly recurring per-circuit local loop charges ranging from $152 to $1,504 and non-recurring charges ranging from $200 to $1,000 for DS-1 and DS-3 Access Service at 4 CLLI codes mutually agreed upon by the Customer and the Company.