CALL DIVERSION. 12.1 Where call diversion is provided by the Supplier, BT will divert the Customer’s incoming calls to another fixed line or mobile telephone number of the Customer’s choice. Once the Service Failure has been remedied, the Supplier will cancel the Customer’s call diversion. 12.2 The number chosen by the Customer for the call diversion service must be a UK number and is subject to the prior approval of BT. Freephone telephone numbers such as 0800 and 0870 will not be accepted. In the event that the call diversion telephone number selected by the Customer is a mobile telephone number then all additional costs for making the call will be payable by the caller.
Appears in 6 contracts
Samples: Network and Line Rental Agreement, Network and Line Rental Agreement, Network and Line Rental Agreement
CALL DIVERSION. 12.1 Where call diversion is provided by the Supplier, BT will divert the Customer’s incoming calls to another fixed line or mobile telephone number of the Customer’s choice. Once the Service Failure has been remedied, the Supplier will cancel the Customer’s call diversion.
12.2 The number chosen by the Customer for the call diversion service must be a UK number and is subject to the prior approval of BT. Freephone telephone numbers such as 0800 and 0870 will not be accepted. In the event that the call diversion telephone number selected by the Customer is a mobile telephone number then all additional costs for making the call Call will be payable by the caller.
Appears in 1 contract
Samples: Customer Service Agreement