Call Volume. If the number of 911 calls from Customer’s Subscribers exceeds three percent (3%) of the total Subscriber Records managed on behalf of Customer in Provider’s ALI database in any applicable month. Provider may charge Customer a $5.00 surcharge per call. For example, normal call volume per month per Customer typically is approximately one to two percent (1-2%) of the total Customer’s Subscriber Records managed on behalf of Customer in Provider’s ALI database.
Appears in 4 contracts
Samples: Master Service Agreement, Master Service Agreement, Master Service Agreement