Cancellation Notice. 1. Clients must cancel at least two hours prior to the pick-up time of their scheduled ride in order to avoid being charged a No-Show. Cancellations received during non-business hours and weekends must be processed promptly the next business day to avoid dispatching to canceled pick-ups. 2. Under no circumstances will an SNEMT provider cancel a scheduled trip unless a State of Emergency has been called by the authorities. Trips may be denied if any passenger becomes combative, disruptive, or abusive, or if any passenger is under the influence of alcohol or drugs.
Appears in 46 contracts
Samples: Senior Non Emergency Medical Transportation Services, Senior Non Emergency Medical Transportation Services, Senior Non Emergency Medical Transportation Services
Cancellation Notice. 1. Clients must cancel at least two hours prior to the pick-up time of their scheduled ride in order to avoid being charged a No-Show. Cancellations received during non-business hours and weekends must be processed promptly the next business day to avoid dispatching to canceled pick-ups.
2. Under no circumstances will an SNEMT provider cancel a scheduled trip unless a State of Emergency has been called by the authorities. Trips may be denied if any passenger becomes combative, disruptive, or abusive, or if any passenger is under the influence of alcohol or drugs.
Appears in 4 contracts
Samples: Senior Non Emergency Medical Transportation Services Agreement, Senior Non Emergency Medical Transportation Services Agreement, Senior Non Emergency Medical Transportation Services Agreement
