Common use of Cancellations, Returns and Refunds Clause in Contracts

Cancellations, Returns and Refunds. 1.8.1. Unless otherwise agreed with AC3 in writing (such consent not to be unreasonably withheld), all orders for products and services, once accepted by AC3 cannot be cancelled by the Customer. AC3 may accept cancellation of an order for products (including software) where the product is a standard off the shelf product or the distributor or supplier has not processed the order or started manufacturing the product. 1.8.2. Returns and refunds of purchased products will be made in accordance with the relevant supplier’s or distributor’s policy (which AC3 can provide to the Customer on the Customer’s written request). 1.8.3. Where AC3 agrees that products may be returned, return of such products will only be accepted on the basis that the Customer’s agrees to pay the applicable re-stocking fee and the products: a) haven’t been used and are otherwise in ‘as new’ condition; b) are in original packaging; c) are returned within 7 days of delivery or such other period as agreed with AC3; and d) satisfy all other reasonable requirements as stipulated by AC3.

Cancellations, Returns and Refunds. 1.8.1. Unless otherwise agreed with AC3 in writing (such consent not to be unreasonably withheld), all orders for products and services, once accepted by AC3 cannot be cancelled by the Customer. AC3 may accept cancellation of an order for products (including software) where the product is a standard off the shelf product or the distributor or supplier has not processed the order or started manufacturing the product. 1.8.2. Returns and refunds of purchased products will be made in accordance with the relevant supplier’s or distributor’s policy (which AC3 can provide to the Customer on the Customer’s written request). 1.8.3. Where AC3 agrees that products may be returned, return of such products will only be accepted on the basis that the Customer’s agrees to pay the applicable re-stocking fee and the products: a) haven’t been used and are otherwise in ‘as new’ condition; b) are in original packaging; c) are returned within 7 days of delivery or such other period as agreed with AC3; and d) satisfy all other reasonable requirements as stipulated by AC3.