Candidate/Client Support Clause Samples
Candidate/Client Support. Describe any candidate/client support or management services or tools offered by your organization. TSCTI is utilizing the industry’s best tools and technologies and we are proposing these tools to meet the CCOG and Equalis Group requirements. We use defined quantitative and qualitative methods established to measure quality planning and service. To effectively manage cost, technical performance, risk, and schedule we monitor and manage the measurements using automated and manual tools that provide CCOG and Equalis Group real-time visibility into our processes and ongoing work. Below, TSCTI has described the automated system that we will use to fulfill the requirement mentioned in Scope of Services: • Impressions: TSCTI’s SharePoint-based CMMI-certified program management tool stores and manages project documents, and enables all project personnel to report process, status, and risk. It contains 500+ SOP’s and houses a wealth of technical implementation assets, such as plans, processes, procedures, templates, and forms. Additionally, deliverables are also tracked in Impressions. TSCTI proposes that onsite team members and authorized CCOG and Equalis Group users will link through Microsoft SharePoint to upload and update program deliverables required by the contract, providing CCOG and Equalis Group a real- time assessment of all services and projects being managed under this contract. • Earned Value Management (EVM): EVM system as a critical cost forecasting, monitoring and evaluating the tool. Our EVMS provides a common database for analysis and reporting on all projects across our programs. It is capable of capturing and evaluating cost, schedule, risk, and performance data and is flexible enough to support a range of earned value requirements depending on the scope, budget, duration, and complexity of the project • Metrics Library: TSCTI utilizes Metrics Library to store estimation data and all metrics on contract undertaken. • Application Tracking System: TSCTI use JobDiva as Applicant Tracking System and front-to-back Talent Management solution. JobDiva gives us a solution to streamline all our recruitment and IT project needs, by integrating our subscribed job boards. • Automated onboarding: TSCTI uses E-onboarding process through JobDiva. We can customize a standard document library for onboarding from which TSCTI selects processes for the new hire. On JobDiva, we can customize documents with rich features such as Auto-populate Documents, Electronic...
Candidate/Client Support. Describe any candidate/client support or management services or tools offered by your organization. Each of our partnering school districts is served by our national relationship director, a local district service representative and dedicated payroll team member. Our national relationship director is the main contact for the district, ensuring any issues are resolved quickly. Each district also has the cell phone numbers of our entire executive team, ensuring they will be able to contact someone immediately if necessary.
Candidate/Client Support. Describe any We have local team members, General Managers and Account Executives, that have significant experience assisting customers with their staffing needs and staff planning. candidate/client support or management services or tools offered by your organization. We help entities understand the costs associated with proper staff sizing, evaluating existing levels and ranking personnel to establish a highly effective plan and incorporate flexible staffing in that mix. We have developed price comparison tables that Equalis members can use to understand and compare fully loaded pay rates that include taxes, workers compensation, and numerous benefits specific to their organization. We can also assist or provide them an exercise to use in raking and evaluating their team members for productivity to best make decisions comparing the combination of personnel costs with those productivity rankings and the effect on realized costs. Another aspect we assist customers with is safety. Safety is Tradesmen’s #1 core value with our team. As part of establishing safe workers, we develop & publish monthly safety “Toolbox Talks” that we review with our team and make those available to customers as elements they can incorporate into their own workplace. Another aspect of our safety movement is that as any workers are being introduced to work at a client, we perform what we call a “walkout” prior to that workers start time. One of our team meets the trades worker and goes through a safety talk prior to them starting the new assignment. Then we introduce them to the supervisor they report to at the client as part of our process for safety and to ensure a smooth handoff to the customer.