Capacity Management and Performance Reporting. Verizon gathers, analyzes, and communicates to Customer performance metrics to identify capacity related constraints which may need Customer action.
Appears in 4 contracts
Samples: Contact Center Managed Service Agreement, Contact Center Managed Service Agreement, Contact Center Managed Service Agreement
Capacity Management and Performance Reporting. Verizon gatherswill gather, analyzesanalyze, and communicates communicate to Customer performance metrics to identify capacity related constraints which may need Customer action.
Appears in 1 contract