Common use of Capacity Management Reporting Clause in Contracts

Capacity Management Reporting. Service Provider’s responsibilities include the following: 1. Provide monthly regular reporting of activities against the Capacity Plan. 2. Publish regular Capacity Management reports to DIR Customers, which at a minimum will include current/recent utilization (and trends) compared to normal utilization, Service Levels, and previously identified baselines. 3. Produce monthly reports on the current usage of resources, trends and forecasts and exceptions, in a format agreed to by DIR, that at a minimum includes the following: 3.1. Business Capacity reports based on current performance compared to thresholds and forecast. 3.2. Service Capacity reports based on current performance compared to thresholds and forecast. 3.3. Component Capacity reports based on current performance compared to thresholds and forecast. 3.4. Capacity-related Incidents and Problems

Appears in 3 contracts

Samples: Master Services Agreement, Master Services Agreement, Master Services Agreement

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Capacity Management Reporting. Service Provider’s Provider responsibilities include the followinginclude: 1. Provide monthly regular reporting of activities against the Capacity Plan. 2. Publish regular Capacity Management reports to DIR Customers, which at a minimum will include current/recent utilization (and trends) compared to normal utilization, Service Levels, and previously identified baselines. 3. Produce monthly reports on the current usage of resources, trends and forecasts and exceptions, in a format agreed to by DIR, that at a minimum includes the following: 3.1. Business Capacity reports based on current performance compared to thresholds and forecast. 3.2. Service Capacity reports based on current performance compared to thresholds and forecast. 3.3. Component Capacity reports based on current performance compared to thresholds and forecast. 3.4. Capacity-related Incidents and Problems.

Appears in 2 contracts

Samples: Data Center Services Service Component Provider Master Services Agreement, Master Services Agreement

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