Care Coordination Assignment. 4.4.5.1 The CONTRACTOR's Care Coordination program description shall specify the CONTRACTOR’s process for the assignment of a Care Coordination Level, a change in Care Coordination Level, assignment of care coordinators, and care coordinator caseload ratios. The process shall be consistent with the Care Coordination assignment requirements in this Section 4.4.5 and dependent on the outcome of the CNA. 4.4.5.2 Care Coordination Level Zero (CCL0) 4.4.5.2.1 The CONTRACTOR shall assign Members to CCL 0, as follows: 4. 4.5.2.1.1 Members the CONTRACTOR was unable to reach after making
Appears in 8 contracts
Samples: Medicaid Managed Care Services Agreement, Medicaid Managed Care Services Agreement, Medicaid Managed Care Services Agreement