Care Management Support Services. For the purposes of meeting the staffing requirement for care management support services, the calls shall be answered and/or forwarded to the member’s care manager or other team members designated to act on behalf of the care manager. The MCOP shall ensure if a care manager designee is used, the requirements in Section 2.5.3.3.3.4 of the Three-Way are met.
Appears in 18 contracts
Samples: Provider Agreement, Provider Agreement, Provider Agreement
Care Management Support Services. For the purposes of meeting the staffing requirement for care management support services, the calls shall be answered and/or forwarded to the member’s care manager or other team members designated to act on behalf of the care manager. The MCOP shall ensure if a care manager designee is used, the requirements in Section section 2.5.3.3.3.4 of the Three-Way Three‐Way are met.
Appears in 1 contract
Samples: Provider Agreement
Care Management Support Services. For the purposes of meeting the staffing requirement for care management support services, the calls shall must be answered and/or forwarded to the member’s care manager or other team members designated to act on behalf of the care manager. The MCOP shall must ensure that if a care manager designee is used, used that the requirements in Section section 2.5.3.3.3.4 of the Three-Way are met.
Appears in 1 contract
Samples: Provider Agreement
Care Management Support Services. For the purposes of meeting the staffing requirement for care management support services, the calls shall must be answered and/or forwarded to the member’s care manager or other team members designated to act on behalf of the care manager. The MCOP shall must ensure that if a care manager designee is used, used that the requirements in Section section 2.5.3.3.3.4 of the Three-Way Three‐Way are met.
Appears in 1 contract
Samples: Provider Agreement