Case Management Supervisor Clause Samples

Case Management Supervisor. Subrecipient shall staff two (2.00 FTE) Case Management Supervisors who shall manage the day to day operations of the Orange County North & South One-Stop Title I Adult & Dislocated Worker Career Services Case Management staff. The Case Management Supervisor shall ensure that their staff provide employment, education, training, labor market information, support services, and follow up services in accordance with the Workforce Innovation and Opportunity Act Program. The Case Management Supervisor shall ensure all program activities are in compliance with all Federal, State and local regulations, policies, guidance letters, and directives. In addition, the Case Management Supervisor shall ensure that staff provide quality customer service, meet Contract program performance, ensure CalJOBS data entry, implement employer driven workforce training and customer-centered programs to the Orange County One-Stop system clients. Responsibilities will also include client outreach and recruitment pursuant to Section A-3, III.B-Client Recruitment. of this contract.