CASELOAD STANDARDS. Caseloads of Care Coordinators shall not exceed the following standards on average during the calendar year:
2.5.2.7.1.1 High Risk Enrollees. Enrollees identified as needing intensive Care Management services – 1:75
CASELOAD STANDARDS. Caseloads of Care Coordinators shall not exceed the standards outlined as follows:
5.17.2.1 Maximum caseloads for Care Coordinators for the stratified categories identified in section 5.13.1.4 are defined in the table below and shall be adhered to by Contractor unless specified in section 0.00.0.0: Risk Category Caseload Maximum (cases per Care Coordinator) Level 1 600:1 Level 2 150:1 Level 3 75:1
5.17.2.2 Contractor will adhere to the following caseload maximum requirements for specific populations:
5.17.2.2.1 For Enrollees in the Persons with Brain Injury Waiver or the Persons with HIV/AIDS Waiver, the caseloads shall not exceed 30:1.
5.17.2.2.2 For High‐Needs Children, Contractor will adhere to the caseload requirements outlined in Attachment XXII.
CASELOAD STANDARDS. 12 3.1 CONTRACTOR shall provide Wraparound Teams that are each composed 13 of a Care Coordinator, a Parent Partner, and a Youth Partner. ADMINISTRATOR 14 shall determine if a Participant will be assigned either a Youth Partner or a 15 TFCO-OC Youth Partner. Unless otherwise specified, Youth Partner and TFCO-OC 16 Youth Partner are used interchangeably herein. CONTRACTOR shall be required 17 to obtain prior, written approval from ADMINISTRATOR before implementing any 18 change in Wraparound team composition.
19 3.2 CONTRACTOR shall ensure that each Wraparound team member maintains 20 a caseload of eight to ten (8-10) slots with an average of fifteen (15) to 21 sixteen (16) hours of services contacts per month, per Participant or
CASELOAD STANDARDS. 5 ADMINISTRATOR may, at its sole discretion, modify the caseload and 6 supervision standards, as referenced in this Paragraph 4 of this Exhibit A, 7 without reducing the level of service to be provided by CONTRACTOR and/or 8 exceeding maximum contract obligation.
9 4.1 CONTRACTOR shall ensure a caseload capacity of up to one hundred 10 twenty (120) active referral slots. ADMINISTRATOR reserves the right to 11 modify caseload capacity.
12 4.2 CONTRACTOR shall provide Wrap OC teams each composed of a Care 13 Coordinator, a Parent Partner, and a Youth Partner. ADMINISTRATOR will 14 determine if a family is assigned either a Youth Partner or a TFCO-OC Youth 15 Partner. Unless otherwise specified, Youth Partner and TFCO-OC Youth Partner 16 are used interchangeably herein. CONTRACTOR shall be required to obtain 17 prior, written approval from ADMINISTRATOR before implementing any change(s) 18 in Wrap OC team composition.
19 4.3 CONTRACTOR shall maintain up to twelve (12) teams 20 composedcomprised of the following Full Time Equivalent (FTE) staff.
CASELOAD STANDARDS. Caseloads of Care Coordinators shall not exceed the following standards on average during the calendar year:
CASELOAD STANDARDS. ADMINISTRATOR may, at its sole discretion, modify the caseload and supervision standards, as referenced in Paragraph 7 of this Attachment A, without reducing the level of service to be provided by CONTRACTOR and/or exceeding maximum contract obligation.
7.1 CONTRACTOR shall ensure a caseload capacity of a minimum of one hundred twenty (120) active referral slots. ADMINISTRATOR reserves the right to modify caseload capacity and CONTRACTOR may need to serve a potentially larger number of referrals than anticipated within existing contractual budget.
7.2 CONTRACTOR shall provide Wrap OC teams, each composed of a Care Coordinator, a Parent Partner, and a Youth Partner. ADMINISTRATOR will determine if a family is assigned either a Youth Partner or a TFCO-OC Youth Partner. Unless otherwise specified, Youth Partner and TFCO-OC Youth Partner are used interchangeably herein. CONTRACTOR shall obtain advance written approval from ADMINISTRATOR prior to implementing change(s) in Wrap OC team composition.
7.3 CONTRACTOR shall maintain a minimum of ten (10) teams comprised of the following Full Time Equivalent (FTE) staff. ADMINISTRATOR reserves the right to modify the number of teams and the composition of staff in teams.
7.3.1 Four (4) Wraparound Supervisors, each supervising a maximum of three (3) teams (see Subparagraphs 7.9 through 7.11 below);
7.3.2 Ten (10) Care Coordinators, one (1) per team;
7.3.3 Ten (10) Parent Partners, one (1) per team; and
7.3.4 Ten (10) Youth Partners, one (1) per team.
7.4 Bilingual Staff Ratios CONTRACTOR shall maintain bilingual staff ratios during the term of this Contract. Although English is the predominant language spoken by Participants served, bilingual staff are required to meet the language needs of Participants and/or Participants’ families when the primary language is other than English (e.g., Spanish, or other threshold language determined by ADMINISTRATOR). ADMINISTRATOR, at its sole discretion, may modify bilingual staff ratios and language requirements as deemed necessary to meet target population and service needs.
7.4.1 CONTRACTOR shall maintain the following minimum bilingual staff levels; Two (2) of the four (4) Wraparound Supervisors shall be bilingual in Spanish; Five (5) of the ten (10) Care Coordinators shall be bilingual, with four or more (4+) bilingual in Spanish; Five (5) of the ten (10) Parent Partners shall be bilingual, with four or more (4+) bilingual in Spanish; and Five (5) of the ten (10) Youth Partners...
CASELOAD STANDARDS. 13 3.1 CONTRACTOR shall provide Wraparound Teams that are each composed 14 of a Care Coordinator, a Parent Partner, and a Youth Partner. ADMINISTRATOR 15 shall determine if a Participant will be assigned either a Youth Partner or a 16 TFCO-OC Youth Partner. Unless otherwise specified, Youth Partner and a TFCO- 17 OC Youth Partner are used interchangeably herein. CONTRACTOR shall be 18 required to obtain prior, written approval from ADMINISTRATOR before 19 implementing any change in Wraparound team composition.
20 3.2 CONTRACTOR shall ensure that each Wraparound team member maintains 21 a caseload of eight to ten (8-10) slots with an average of fifteen to sixteen 22 (15-16) hours of services contacts per month, per Participant or Participant’s 23 Family Team. The fifteen to sixteen hours (15-16) hours of service contacts 24 per month includes telephone contact, face-to-face contact with the 25 Participant and/or Participant’s family, consultation time, case management 26 and documentation, and identified crisis time.
27 3.3 ADMINISTRATOR reserves the right to modify the number and type of 28 staff. CONTRACTOR shall maintain nine (9) Wraparound Teams composed of the 1 following Full Time Equivalent (FTE)s staff.
2 3.3.1 Three (3) Wraparound Supervisors, each supervising three 3 (3) teams (see Subparagraph 3.8 through 3.10 below).
4 3.3.2 Nine (9) Care Coordinators, one (1) per team.
CASELOAD STANDARDS. Section 1. Caseload standards shall be a subject of discussion at Department level Labor/Management Committees (LMC) in DHR, DHMH, DJJ, DPSCS, MIA and DLLR. Either party may request that the procedures of this Article apply to other agencies.
Section 2. The parties agree that within sixty (60) days of the signing of this agreement, the Department level Labor/Management Committee will begin to develop, or create subcommittees to develop reasonable caseload sizes and standards for each type of caseload worker and shall make a good faith attempt to complete this work within 180 days from the time the parties first begin to meet on the issues. At the conclusion of the above mentioned time frame the parties shall submit a status report to the Union and State=s Chief Negotiators who shall jointly determine the next step if necessary.
Section 3. Each committee shall at a minimum consider the following:
a. Reasonable minimum and maximum caseload sizes and standards.
b. Procedures that will be applied when caseload size and standards are exceeded or not met. The committee shall attempt to agree upon procedures that will provide sufficient relief for the affected employees in such cases.
c. Development of a caseload monitoring plan.
d. Fiscal and legislative restrictions.
e. The nature of the work to be performed.
CASELOAD STANDARDS. 19 ADMINISTRATOR may, at its sole discretion, modify the caseload and 20 supervision standards, as referenced in Paragraph 4 of this Exhibit A, without 21 reducing the level of service to be provided by CONTRACTOR and/or exceeding 22 maximum contract obligation. 23 CONTRACTOR shall ensure a caseload capacity of up to one hundred 24 twenty (120) active referral slots. ADMINISTRATOR reserves the 25 right to modify caseload capacity.
CASELOAD STANDARDS. 2 ADMINISTRATOR may, at its sole discretion, modify the caseload and 3 supervision standards, as referenced in Paragraph 4 of this Exhibit A, without 4 reducing the level of service to be provided by CONTRACTOR and/or exceeding 5 maximum contract obligation.
