Common use of Catalogue Pricing Clause in Contracts

Catalogue Pricing. 3.1. Annual prices assume a minimum contract period of 12 months 3.2. Monthly prices assume a minimum contract of 1 month. 3.3. The prices provided should be the maximum price any Framework Public Bodies using the Framework Agreement would expect to pay when making a call-off from this agreement. Framework Public Bodies conducting further mini competition could receive responses lower than those shown in the Catalogue Price List, but not higher than for the same material Service. 3.4. All catalogue pricing must meet the minimum service levels specified below:  Services to be available at a government security level of “Official”  Invoices are accurate and presented promptly for payment  No physical security breaches resulting in access to the Cloud Services location.  No system security breaches resulting in unauthorised personnel accessing the cloud data services.  24/7 support services (including all Scottish Public Holidays)  Availability (minimum 99.9%)  Compliance with Data Protection (including GDPR)  All reported incidents responded to within 1 hour  All reported incidents resolved within 4 hours where no external maintenance is required. Resolved within 1 Working Day if external maintenance required.  Maximum Power Usage Effectiveness (PUE**) Rating of 1.6 3.5. Contractors must be able to provide flexibility in their pricing within a given contract period in order to meet rapid elasticity in demand, one of the essential characteristic of cloud services.

Catalogue Pricing. 3.1. Annual prices assume a minimum contract period of 12 months 3.2. Monthly prices assume a minimum contract of 1 month. 3.3. The prices provided should be the maximum price any Framework Public Bodies using the Framework Agreement would expect to pay when making a call-off from this agreement. Framework Public Bodies conducting further mini competition could receive responses lower than those shown in the Catalogue Price List, but not higher than for the same material Service. 3.4. All catalogue pricing must meet the minimum service levels specified below:  • Services to be available at a government security level of “Official”  • Invoices are accurate and presented promptly for payment  • No physical security breaches resulting in access to the Cloud Services location.  • No system security breaches resulting in unauthorised personnel accessing the cloud data services.  • 24/7 support services (including all Scottish Public Holidays)  • Availability (minimum 99.9%)  • Compliance with Data Protection (including GDPR)  • All reported incidents responded to within 1 hour  • All reported incidents resolved within 4 hours where no external maintenance is required. Resolved within 1 Working Day if external maintenance required.  • Maximum Power Usage Effectiveness (PUE**) Rating of 1.6 3.5. Contractors must be able to provide flexibility in their pricing within a given contract period in order to meet rapid elasticity in demand, one of the essential characteristic of cloud services.