Changes to Support Programs Clause Samples
The "Changes to Support Programs" clause defines the process and conditions under which modifications can be made to the support services provided under an agreement. Typically, this clause outlines how either party may propose changes, the required notice period, and any approval or documentation procedures that must be followed. For example, it may allow the service provider to update the scope of technical support or adjust service hours, provided they inform the client in advance. The core function of this clause is to provide flexibility for both parties to adapt support offerings as needs evolve, while ensuring that such changes are communicated and agreed upon to prevent misunderstandings.
Changes to Support Programs. You acknowledge that, subject to the Support Policy, and subject to any commitment we have during the Term, we have the right to discontinue the manufacture, development, sale or support of any Offering, at any time, in our sole discretion. We further reserve the right to alter Support Programs from time to time, using reasonable discretion, but in no event will such alterations, during the Term of any Order, result in diminished Support Services from the level of your applicable purchased Support Program.
Changes to Support Programs. You acknowledge that, subject to the Support Policy, and subject to any commitment we have during the Term, we have the right to discontinue the manufacture, development, sale or support of any Offering, at any time, in our sole discretion. We further reserve the right to alter Support Programs from time to time, using reasonable discretion, but in no event will such alterations, during the Term of any Order, result in diminished Support Services from the level of your applicable purchased Support Program. Configuration and Implementation Services Exhibit to Splunk General Terms This Configuration and Implementation Services Exhibit forms a part of the Splunk General Terms and governs your purchase, and Splunk’s provision of Configuration and Implementation Services.
Changes to Support Programs. You acknowledge that, subject to the Support Policy, and subject to any commitment we have during the Term, we have the right to discontinue the manufacture, development, sale or support of any Offering, at any time, in our sole discretion. We further reserve the right to alter Support Programs from time to time, using reasonable discretion, but in no event will such alterations, during the Term of any Order, result in diminished Support Services from the level of your applicable purchased Support Program. This Configuration and Implementation Services Exhibit forms a part of the Splunk General Terms and governs your purchase, and Splunk's provision of Configuration and Implementation Services. We will perform the C&I Services for you that are set forth in the applicable Statements of Work. You will pay the Fees under each Statement of Work in accordance with these General Terms, or otherwise as we may expressly agree in the applicable Statement of Work.. In each Statement of Work, we will designate our primary point of contact for you for all matters relating to the applicable C&I Services (which we may change from time to time upon notice).