CHANGES TO THE TERMS OF SERVICE. Except as indicated in the “Pricing” section of this Agreement, Company will first send a written notice at least fourteen (14) days in advance before making any changes to the Agreement. Written notice will be provided either through a separate document or with the invoice. Notice is not required for a change that benefits Customer. This written notice will be clearly labeled “Important Notice Regarding Changes to Your Agreement” and will identify the change and the specific provisions that address the change. If Customer does not object to the changes, no action is required. If Customer finds these changes unacceptable, Customer may choose another REP within 14 days from the date that the notice was sent, without charge or penalty. Please be aware that if Customer acts after the 14 days has expired, a termination penalty shall apply. A TOS, YRAC or EFL shall be provided whenever a change is made to the specific document and upon Customer’s request, at any time free of charge. The cancellation of the Agreement under this section does not excuse Customer from paying all outstanding balances on the account.
Appears in 9 contracts
Samples: Electricity Supply Agreement, Terms of Service, Terms of Service
CHANGES TO THE TERMS OF SERVICE. Except as indicated in the “Pricing” section of this Agreement, Company will first send a written notice at least fourteen (14) days in advance before making any changes to the Agreement. Written notice will be provided either through a separate document or with the invoice. Notice is not required for a change that benefits Customer. This written notice will be clearly labeled “Important Notice Regarding Changes to Your Agreement” and will identify the change and the specific provisions that address the change. If Customer does not object to the changes, no action is required. If Customer finds these changes unacceptable, Customer may choose another REP within 14 days from the date that the notice was sent, without charge or penalty. Please be aware that if Customer acts after the 14 days has expired, a termination penalty shall apply. A TOS, YRAC or EFL shall be provided whenever a change is made to the specific document and upon Customer’s request, at any time free of charge. The cancellation of the Agreement under this section does not excuse Customer from paying all outstanding balances on the account.outstanding
Appears in 1 contract
Samples: Terms of Service