Common use of Changing Broadband provider or discontinuing Your Broadband Service Clause in Contracts

Changing Broadband provider or discontinuing Your Broadband Service. You must give Us 30 days’ notice to end Your Broadband Service. If You wish to change to another Broadband provider it is your responsibility to make the necessary arrangements with the alternative Service Provider. If You wish to cease Your Broadband then You must notify Us to cease Your line. If You are leaving Us to go to another provider, We will consider that You have given appropriate notice as soon as when we receive notice from Your new provider. If You terminate the Service within the Minimum Period (where applicable) then You must immediately pay the rest of the Charges due in the Minimum Period. If You have taken a Combined Package then the Charges due mean the Charges for the Combined Package. If we are told to stop providing the service by someone other than you, we will immediately email you, asking you to confirm that this is what you want. If we don't hear from you within 10 days we will stop providing your service 14 days later.