Common use of Charges and Billing Clause in Contracts

Charges and Billing. 4.1. You must pay us Charges for using our Facilities and Services as calculated in accordance with our Schedule of Charges notified by us in writing from time to time. Subject to Applicable Law, we may alter our Charges from time to time but in any event no more than once per year and upon giving at least ninety (90) days advance written notice of the changes. Our current website at xxxxx://xxxxxxxxx.xxxxxxxxxxxxxxx.xx.xx/investors/regulation within our Schedule of Standard Aeronautical Charges & Payment Policy. 4.2. You will pay all Charges, fees, expenses and other amounts due to us from time to time by the due date stated on the relevant tax invoices we provide to you. The Charges do not include any GST. In addition to the Charges, you will pay us the amount of all GST chargeable on any taxable supply by us pursuant to these Conditions. For greater certainty, where applicable under the GST law, we shall be responsible for charging, collecting and remitting the payment of GST to the appropriate taxing authority on the supply of goods and services provided to you under these Conditions. If the Conditions set forth therein require us to incur a reimbursable expense, any such expenses made by us shall only be reimbursable by you at cost price. 4.3. If any payment received or recovered by us, or any other person on our behalf, under these Conditions or any other agreement or arrangement between you and us is or may be avoided by law, then: (a) such payment will be deemed not to have affected or discharged the liability of you to us or any security given by you in favour of us and each of you and us will be restored to the position in which each would have been if such payment had not been received or recovered; and (b) we will be entitled to exercise all of our rights under these Conditions or any other agreement or arrangement between you and us which we would have been entitled to exercise if such payment had not been received or recovered. 4.4. If you wish to raise any Dispute regarding the Charges, the Dispute must be initiated by you within 12 months from the date of the relevant invoice. After 12 months, Disputes raised by you will not be considered. 4.5. In respect of any other service provided by us to you from time to time that are not subject to specific Charges, you agree to pay us the fees or charges usually payable by operators to us for such service, as notified by us from time to time.

Charges and Billing. 4.1(a) We will send you a Bill for your Charges on a regular basis, starting from on or about when you enter into an agreement with us for the provision of the Services. You must pay the total amount on this Bill by the date specified on the Bill. You will pay the Charges no matter who incurs them or how they are incurred. We may charge for some Services in arrears depending on when charges come through from other Network Operators and providers. If you do not pay on the due date you will be charged a late payment fee. You will also have to pay any reasonable expenses (including solicitor and own client costs) we incur in collecting any money that you owe to us or in exercising any of our other legal rights. If you receive Bills in paper format, we may charge you for this. (b) You must advise us when you change your address. (c) We will not be responsible if a Bill is not received by you for any reason. (d) If there is a mistake on your Bill, please let us know as soon as possible. You may only withhold payment of the disputed part of a Bill. If we agree there has been a mistake, we will correct it. Otherwise, you must pay your Bill by the due date without set-off or deduction. (e) We can use any credit balance or security deposit in any of your accounts or use any money we owe you to cover your outstanding Charges. We may charge a reasonable account administration fee in relation to accounts we regard as being dormant or for providing statements or for dealing with unused credit balances. Subject to those rights, we will refund any unused credit or security deposits at the end of this Agreement. We will hold any security deposit in a non-interest bearing account. (f) At our discretion, if you terminate your Agreement prior to the expiry of the Term for any reason other than our default: • you will repay to us any credit we have given against your account, pro-rated to the length of the Term remaining; and • any credit remaining on the account will not be used to set off any Charges or early termination charges. (g) We can, at our discretion, impose credit limits for using our Facilities your use of the Services and Services we will try to notify you as calculated in accordance with our Schedule of Charges notified by us in writing soon as we impose such limits. You must observe any credit limits we set from time to time. Subject We may restrict your use of the Services without further notice to Applicable Lawyou if you exceed the credit limits we have set. However, you will continue to be liable for all Charges incurred in excess of any credit limit in place. (h) We may impose a credit limit on your use of the Services without further notice to you. You will continue to be liable for all Charges incurred in excess of any credit limit in place. (i) Each call is charged at the rate which is applicable when the call is commenced. We will not be responsible for any loss you suffer as the result of an assumption that a particular number is on a particular network (for example that an 021 number is held by a Metrocom Ltd customer). (j) Data is charged at the rate which is applicable at the time that the data is used. (k) You are responsible for all Charges, and for all calls made and data used under your Account. (l) If you require us to provide you with technical support, or administration services (including, as applicable, call barring, call redirection), we may alter our Charges from time to time but charge you for the costs we incur in any event no more than once per year and upon giving at least ninety (90) days advance written notice of the changes. Our current website at xxxxx://xxxxxxxxx.xxxxxxxxxxxxxxx.xx.xx/investors/regulation within our Schedule of Standard Aeronautical Charges & Payment Policy. 4.2. You will pay all Charges, fees, expenses and other amounts due to us from time to time by the due date stated on the relevant tax invoices we provide to you. The Charges do not include any GST. In addition to the Charges, you will pay us the amount of all GST chargeable on any taxable supply by us pursuant to carrying out these Conditions. For greater certainty, where applicable under the GST law, we shall be responsible for charging, collecting and remitting the payment of GST to the appropriate taxing authority on the supply of goods and services provided to you under these Conditions. If the Conditions set forth therein require us to incur a reimbursable expense, any such expenses made by us shall only be reimbursable by you at cost price. 4.3. If any payment received or recovered by us, or any other person on our behalf, under these Conditions or any other agreement or arrangement between you and us is or may be avoided by law, then: (a) such payment will be deemed not to have affected or discharged the liability of you to us or any security given by you in favour of us and each of you and us will be restored to the position in which each would have been if such payment had not been received or recovered; and (b) we will be entitled to exercise all of our rights under these Conditions or any other agreement or arrangement between you and us which we would have been entitled to exercise if such payment had not been received or recovered. 4.4services. If you wish to raise any Dispute regarding the Charges, the Dispute must be initiated by you within 12 months from the date require prior notification of the relevant invoice. After 12 months, Disputes raised by you will not be consideredour current charges please call Customer Services. 4.5. In respect of any other service provided by us to you from time to time that are not subject to specific Charges, you agree to pay us the fees or charges usually payable by operators to us for such service, as notified by us from time to time.

Charges and Billing. 4.1(a) We will send you a Bill for your Charges on a regular basis, starting from on or about when you enter into an agreement with us for the provision of the Services. You must pay the total amount on this Bill by the date specified on the Bill. You will pay the Charges no matter who incurs them or how they are incurred. We may charge for some Services in arrears depending on when charges come through from other Network Operators and providers. If you do not pay on the due date you will be charged a late payment fee in the amount published on our Website. You will also have to pay any reasonable expenses (including solicitor and own client costs) we incur in collecting any money that you owe to us or in exercising any of our other legal rights. (b) You must advise us when you change your address. (c) We will not be responsible if a Bill is not received by you for any reason. (d) If there is a mistake on your Bill, please let us know as soon as possible. You may only withhold payment of the disputed part of a Bill. If we agree there has been a mistake, we will correct it. Otherwise, you must pay your Bill by the due date without set-off or deduction. (e) We can use any credit balance or security deposit in any of your accounts or use any money we owe you to cover your outstanding Charges. We may charge a reasonable account administration fee in relation to accounts we regard as being dormant or for providing statements or for dealing with unused credit balances. Subject to those rights, we will refund any unused credit or security deposits at the end of this Agreement. We will hold any security deposit in a non-interest bearing account. (f) At our discretion, if you terminate your Agreement prior to the expiry of the Term for any reason other than our default: • you will repay to us any credit we have given against your account, pro-rated to the length of the Term remaining; and • any credit remaining on the account will not be used to set off any Charges or early termination charges. (g) We can, at our discretion, impose credit limits for using our Facilities your use of the Services and Services we will try to notify you as calculated in accordance with our Schedule of Charges notified by us in writing soon as we impose such limits. You must observe any credit limits we set from time to time. Subject We may restrict your use of the Services without further notice to Applicable Lawyou if you exceed the credit limits we have set. However, you will continue to be liable for all Charges incurred in excess of any credit limit in place. (h) We may impose a credit limit on your use of the Services without further notice to you. You will continue to be liable for all Charges incurred in excess of any credit limit in place. (i) Each call is charged at the rate which is applicable when the call is commenced. We will not be responsible for any loss you suffer as the result of an assumption that a particular number is on a particular network (for example that an 021 number is held by a One New Zealand customer). (j) Data is charged at the rate which is applicable at the time that the data is used. (k) You are responsible for all Charges, and for all calls made and data used under your Account. (l) If you require us to provide you with technical support, or administration services (including, as applicable, call barring, call redirection), we may alter our Charges from time to time but charge you for the costs we incur in any event no more than once per year and upon giving at least ninety (90) days advance written notice of the changes. Our current website at xxxxx://xxxxxxxxx.xxxxxxxxxxxxxxx.xx.xx/investors/regulation within our Schedule of Standard Aeronautical Charges & Payment Policy. 4.2. You will pay all Charges, fees, expenses and other amounts due to us from time to time by the due date stated on the relevant tax invoices we provide to you. The Charges do not include any GST. In addition to the Charges, you will pay us the amount of all GST chargeable on any taxable supply by us pursuant to carrying out these Conditions. For greater certainty, where applicable under the GST law, we shall be responsible for charging, collecting and remitting the payment of GST to the appropriate taxing authority on the supply of goods and services provided to you under these Conditions. If the Conditions set forth therein require us to incur a reimbursable expense, any such expenses made by us shall only be reimbursable by you at cost price. 4.3. If any payment received or recovered by us, or any other person on our behalf, under these Conditions or any other agreement or arrangement between you and us is or may be avoided by law, then: (a) such payment will be deemed not to have affected or discharged the liability of you to us or any security given by you in favour of us and each of you and us will be restored to the position in which each would have been if such payment had not been received or recovered; and (b) we will be entitled to exercise all of our rights under these Conditions or any other agreement or arrangement between you and us which we would have been entitled to exercise if such payment had not been received or recovered. 4.4services. If you wish to raise any Dispute regarding the Charges, the Dispute must be initiated by you within 12 months from the date require prior notification of the relevant invoice. After 12 months, Disputes raised by you will not be consideredour current charges please call Customer Services. 4.5. In respect of any other service provided by us to you from time to time that are not subject to specific Charges, you agree to pay us the fees or charges usually payable by operators to us for such service, as notified by us from time to time.

Charges and Billing. 4.110.1 You agree to pay us the Charges on time and in the way we have agreed with you. You must pay us will normally receive a bill every month, although we have the right to send you a bill at any time. Please note these Charges for using our Facilities and Services as calculated in accordance with our Schedule of Charges notified by us in writing may change from time to time. Subject Charges include VAT. 10.2 You can choose any available payment method when you subscribe for the Service and you can change it at any time by contacting Customer Services. We may change the available methods of payment at any time. We will let you know in advance if this affects your chosen method of payment. 10.3 You agree that you are responsible for the Charges even if your chosen method of payment fails. 10.4 If you have chosen to Applicable Lawpay by Direct Debit: 10.4.1 it is your responsibility to ensure that you have sufficient funds in your bank or building society to pay us; 10.4.2 you agree to allow us to alter your Direct Debit instruction (including the amount), subject to the terms of the Direct Debit Guarantee (which applies to all banks and building societies taking part in the Direct Debit scheme, and provides protection to you in respect of Direct Debit payments); and 10.4.3 you agree that we may alter our Charges from time use your Direct Debit instruction to time but in charge you for any event no more than once per year and upon giving at least ninety (90) days advance written notice of the changes. Our current website at xxxxx://xxxxxxxxx.xxxxxxxxxxxxxxx.xx.xx/investors/regulation within our Schedule of Standard Aeronautical Charges & Payment Policy. 4.2. You will pay all Charges, fees, expenses and other amounts payment due to us from time to time by the due date stated on the relevant tax invoices we provide to you. The Charges under any agreement you have with us. 10.5 If you do not include any GST. In addition to the Chargespay by Direct Debit, you will may be able to pay us the amount of all GST chargeable on any taxable supply Charges in smaller instalments by us pursuant using a Post Office Telecoms Budget Card. Please call Customer Services or check our Website for more details and the terms and conditions that apply to these Conditions. For greater certainty, where applicable under the GST law, we shall be responsible for charging, collecting and remitting the payment of GST to the appropriate taxing authority on the supply of goods and services provided to you under these Conditions. If the Conditions set forth therein require us to incur a reimbursable expense, any such expenses made by us shall only be reimbursable by you at cost pricePost Office Telecoms Budget Card. 4.3. If any payment received or recovered by us10.6 You can normally only view your bills using our online billing service, or any other person on our behalf, under these Conditions or any other agreement or arrangement between but we may need to send you and us is or may be avoided by law, then: (a) such payment will be deemed not to have affected or discharged the liability paper bills free of you to us or any security given by you in favour of us and each of you and us will be restored to the position in which each would have been if such payment had not been received or recovered; and (b) we will be entitled to exercise all of our rights under these Conditions or any other agreement or arrangement between you and us which we would have been entitled to exercise if such payment had not been received or recovered. 4.4charge. If you wish don’t want to raise any Dispute regarding the Chargesreceive online bills, the Dispute must be initiated by contact Customer Services to ask for paper bills. We may charge you within 12 months from the date of the relevant invoice. After 12 months, Disputes raised by you will not be consideredfor paper bills (see our Price Lists). 4.510.7 Our online billing service allows you to check your account details and bills on a secure page using a unique user identification and password (Online Service). In respect We will send you an email each time we issue a new bill. 10.8 We will send you emails and/or paper bills using the current e-mail or postal address that we hold for you. Please ensure that you notify us of any other service provided by changes to this. 10.9 We will send your bill in large print or Braille format if you ask us to when you from time subscribe for the Service, or if you ask Customer Services to time that are not subject to specific Charges, you agree to pay us the fees or charges usually payable by operators to us for such service, as notified by us from time to do so at any time.

Charges and Billing. 4.1(a) We will send you a Bill for your Charges on a regular basis, starting from on or about when you enter into an Agreement with us for the provision of the Services. You must pay the total amount on this Bill by the date specified on the Bill. You will pay the Charges no matter who incurs them or how they are incurred. We may charge for some Services in arrears depending on when charges come through from other Network Operators and providers. If you do not pay on the due date, you will be charged a late payment fee. You will also have to pay any reasonable expenses (including solicitor and own client costs) we incur in collecting any money that you owe to us or in exercising any of our other legal rights. If you receive Bills in paper format, we may charge you for this. (b) You must advise us when you change your address. (c) We will not be responsible if a Bill is not received by you for any reason. (d) If there is a mistake on your Bill, please let us know as soon as possible. You may only withhold payment of the disputed part of a Bill. If we agree there has been a mistake, we will correct it. Otherwise, you must pay your Bill by the due date without set-off or deduction. (e) We can use any credit balance or security deposit in any of your accounts or use any money we owe you to cover your outstanding Charges. We may charge a reasonable account administration fee in relation to accounts we regard as being dormant or for providing statements or for dealing with unused credit balances. Subject to those rights, we will refund any unused credit or security deposits at the end of this Agreement. We will hold any security deposit in a non-interest-bearing account. (f) At our discretion, if you terminate your Agreement prior to the expiry of the Term for any reason other than our default: • you will repay to us any credit we have given against your account, pro-rated to the length of the Term remaining; and • any credit remaining on the account will not be used to set off any Charges or early termination charges. (g) We can, at our discretion, impose credit limits for using our Facilities your use of the Services and Services we will try to notify you as calculated in accordance with our Schedule of Charges notified by us in writing soon as we impose such limits. You must observe any credit limits we set from time to time. Subject We may restrict your use of the Services without further notice to Applicable Lawyou if you exceed the credit limits we have set. However, you will continue to be liable for all Charges incurred in excess of any credit limit in place. (h) We may impose a credit limit on your use of the Services without further notice to you. You will continue to be liable for all Charges incurred in excess of any credit limit in place. (i) Each call is charged at the rate which is applicable when the call commences. We will not be responsible for any loss you suffer as the result of an assumption that a particular number is on a particular network (for example that an 021 number is held by a Metrocom Ltd customer). (j) Data is charged at the rate which is applicable at the time that the data is used. (k) You are responsible for all Charges, and for all calls made and data used under your Account. (l) If you require us to provide you with technical support, or administration services (including, as applicable, call barring, call redirection), we may alter our Charges from time to time but charge you for the costs we incur in any event no more than once per year and upon giving at least ninety (90) days advance written notice of the changes. Our current website at xxxxx://xxxxxxxxx.xxxxxxxxxxxxxxx.xx.xx/investors/regulation within our Schedule of Standard Aeronautical Charges & Payment Policy. 4.2. You will pay all Charges, fees, expenses and other amounts due to us from time to time by the due date stated on the relevant tax invoices we provide to you. The Charges do not include any GST. In addition to the Charges, you will pay us the amount of all GST chargeable on any taxable supply by us pursuant to carrying out these Conditions. For greater certainty, where applicable under the GST law, we shall be responsible for charging, collecting and remitting the payment of GST to the appropriate taxing authority on the supply of goods and services provided to you under these Conditions. If the Conditions set forth therein require us to incur a reimbursable expense, any such expenses made by us shall only be reimbursable by you at cost price. 4.3. If any payment received or recovered by us, or any other person on our behalf, under these Conditions or any other agreement or arrangement between you and us is or may be avoided by law, then: (a) such payment will be deemed not to have affected or discharged the liability of you to us or any security given by you in favour of us and each of you and us will be restored to the position in which each would have been if such payment had not been received or recovered; and (b) we will be entitled to exercise all of our rights under these Conditions or any other agreement or arrangement between you and us which we would have been entitled to exercise if such payment had not been received or recovered. 4.4services. If you wish to raise any Dispute regarding the Chargesrequire prior notification of our current charges, the Dispute must be initiated by you within 12 months from the date of the relevant invoice. After 12 months, Disputes raised by you will not be consideredplease call Customer Services. 4.5. In respect of any other service provided by us to you from time to time that are not subject to specific Charges, you agree to pay us the fees or charges usually payable by operators to us for such service, as notified by us from time to time.