Client Complaint File. This will contain all civil rights and non-civil rights complaints with any follow-up or resolution to the complaints including fair hearing notices and outcome.
Appears in 2 contracts
Samples: Grant Agreement, Grant Agreement
Client Complaint File. This will contain all civil rights and non-civil rights complaints with any follow-up or resolution to the complaints including fair hearing notices and outcome. Due to concerns over possible staff retaliation, scanning of client complaints into the client record on the MIS is not allowed.
Appears in 2 contracts
Samples: Grant Agreement, Grant Agreement
Client Complaint File. This will contain all civil rights and non-civil rights complaints with any follow-up or resolution to the complaints including fair hearing notices and outcome.. Due to concerns over possible staff retaliation, scanning of client complaints into the client record on the MIS is not allowed. •
Appears in 1 contract
Samples: Grant Agreement
