CLIENT TERMINATION OR SUSPENSION POLICY. 1. Program must notify Office on Aging, in writing and in advance, when terminating or suspending a client from the SNEMT programs. 2. Clients will be notified in writing of the reason for the termination or suspension and when it is effective. A copy of the notice shall be maintained in the client file. 3. Client termination or suspension from the program is at the discretion of the SNEMT program provider, and may be necessary should any of the following situations occur: a. Abuse of the No-Show policy (3 no-shows within a 30 day period) b. Utilizing SNEMT for purposes other than medically related trips. 4. Providers shall retain client files for all clients who have been removed from the program, so that in the event that they should re-apply at a later date, their previous eligibility can be verified before beginning the process of re-applying for SNEMT services. These files are subject to the same storage requirements pertaining to the Provider’s records specified in the Contract.
Appears in 28 contracts
Samples: Senior Non Emergency Medical Transportation Services, Senior Non Emergency Medical Transportation Services, Senior Non Emergency Medical Transportation Services
CLIENT TERMINATION OR SUSPENSION POLICY. 1. Program must notify Office on Aging, in writing and in advance, when terminating or suspending a client from the SNEMT programs.
2. Clients will be notified in writing of the reason for the termination or suspension and when it is effective. A copy of the notice shall be maintained in the client file.
3. Client termination or suspension from the program is at the discretion of the SNEMT program provider, and may be necessary should any of the following situations occur:
a. Abuse of the No-Show policy (3 no-shows within a 30 day period)
b. Utilizing SNEMT for purposes other than medically related trips.related
4. Providers shall retain client files for all clients who have been removed from the program, so that in the event that they should re-apply at a later date, their previous eligibility can be verified before beginning the process of re-applying for SNEMT services. These files are subject to the same storage requirements pertaining to the Provider’s records specified in the Contract.
Appears in 9 contracts
Samples: Contract for Senior Non Emergency Medical Transportation Services, Senior Non Emergency Medical Transportation Services, Contract for Senior Non Emergency Medical Transportation Services
CLIENT TERMINATION OR SUSPENSION POLICY. 1. Program must notify Office on Aging, in writing and in advance, when terminating or suspending a client from the SNEMT programs.
2. Clients will be notified in writing of the reason for the termination or suspension and when it is effective. A copy of the notice shall be maintained in the client file.
3. Client termination or suspension from the program is at the discretion of the SNEMT program provider, and may be necessary should any of the following situations occur:
a. Abuse of the No-Show policy (3 no-shows within a 30 30-day period)
b. Utilizing SNEMT for purposes other than medically related trips.
4. Providers shall retain client files for all clients who have been removed from the program, so that in the event that they should re-apply at a later date, their previous eligibility can be verified before beginning the process of re-applying for SNEMT services. These files are subject to the same storage requirements pertaining to the Provider’s records specified in the Contract.
Appears in 4 contracts
Samples: Senior Non Emergency Medical Transportation Services Agreement, Senior Non Emergency Medical Transportation Services Agreement, Senior Non Emergency Medical Transportation Services Agreement
