Common use of Cloud Servers Clause in Contracts

Cloud Servers. 10.1 Guarantees that the Service shall have 99.5% Availability. 10.2 If the Availability falls below 99.5% in any month, the Company will credit the Customer with one day of free service for each hour when the Service is not available, subject to a maximum of the standard monthly Service Charge for that Service. 10.3 The Company shall not be obliged to pay compensation in accordance with Paragraph 13.2 where the Customer has been attacked by a third party or has not correctly configured the equipment to connect to the internet.

Cloud Servers. 10.1 Guarantees that the Service shall have 99.5% Availability. 10.2 If the Availability falls below 99.5% in any month, the Company will credit the Customer with one day of free service for each hour when the Service is not available, subject to a maximum of the standard monthly Service Charge for that Service. 10.3 The Company shall not be obliged to pay compensation in accordance with Paragraph 13.2 where the Customer client has been attacked by a third party or has not correctly configured the equipment to connect to the internet.