Common use of COMMUNICATION BETWEEN THE CLIENT AND THE COMPANY Clause in Contracts

COMMUNICATION BETWEEN THE CLIENT AND THE COMPANY. 37.1. Unless otherwise specified, the Client has to send any notice, instruction, request or other communication in writing to the Company’s mailing address. 37.2. Information may be provided by the Company to the Client in paper format or by email to the Client’s email address provided during his registration. 37.3. All notices/information provided by the Company or received from the Clients should be in the English language. 37.4. In order to communicate with the Client, the Company may use any of the following methods: email, Platform’s internal mail, facsimile transmission, telephone, post, commercial courier service, air mail or the Company’s Website. 37.5. The following methods of communication are considered as Written Notice from the Company to the Client: email, Platform’s internal mail, facsimile transmission, post, commercial courier service, air mail or the Company’s Website. 37.6. The following methods of communication are considered as Written Notice from the Client to the Company: email, facsimile transmission, post, commercial courier service or air mail or commercial courier. 37.7. Any communications sent to the Client (documents, notices, confirmations, statements, reports etc.) are deemed received: ▪ If sent by email, within one (1) hour after emailing it and provided the email has left from the Company’s outlook; ▪ If sent by the Platform’s internal mail, immediately after sending it; ▪ If sent by facsimile transmission, upon receipt by the sender of a transmission report from its facsimile machine confirming receipt of the message by recipient’s facsimile machine; ▪ If sent by telephone, once the telephone conversation has been finished; ▪ If sent by post, three (3) Business Days after posting it; ▪ If sent via commercial courier service, at the date of signing of the document on receipt of such notice; ▪ If sent by air mail, eight (8) Business Days after the date of their dispatch; ▪ If posted on the Company Webpage, within one (1) hour after it has been posted. 37.8. In order to communicate with the Client, the Company will use the contact details provided by the Client whilst opening the Client Account or as updated latter on. Hence, the Client has an obligation to notify the Company immediately of any change in the Client’s contact details. 37.9. Faxed documents received by the Company may be electronically scanned and reproduction of the scanned version shall constitute conclusive evidence of such faxed instructions. 37.10. The Client shall be able to call the Company within its normal working hours. The Company may contact the Client outside its normal working hours. 37.11. Orders shall only be placed on the Platform or via phone.

COMMUNICATION BETWEEN THE CLIENT AND THE COMPANY. 37.1‌ 36.1. Unless otherwise specified, the Client has to send any notice, instruction, request or other communication in writing to the Company’s mailing address. 37.236.2. Information may be provided by the Company to the Client in paper format or by email to the Client’s email address provided during his registration. 37.336.3. All notices/information provided by the Company or received from the Clients should be in the English language. 37.436.4. In order to communicate with the Client, the Company may use any of the following methods: email, Platform’s internal mail, facsimile transmission, telephone, post, commercial courier service, air mail or the Company’s Website. 37.536.5. The following methods of communication are considered as Written Notice from the Company to the Client: email, Platform’s internal mail, facsimile transmission, post, commercial courier service, air mail or the Company’s Website. 37.636.6. The following methods of communication are considered as Written Notice from the Client to the Company: email, facsimile transmission, post, commercial courier service or air mail or commercial courier. 37.736.7. Any communications sent to the Client (documents, notices, confirmations, statements, reports etc.) are deemed received: ▪ If if sent by email, within one (1) hour after emailing it and provided the email has left from the Company’s outlook; ▪ If if sent by the Platform’s internal mail, immediately after sending it; ▪ If sent by facsimile transmission, upon receipt by the sender of a transmission report from its facsimile machine confirming receipt of the message by recipient’s facsimile machine; ▪ If if sent by telephone, once the telephone conversation has been finished; ▪ If if sent by post, three (3) Business Days after posting it; ▪ If if sent via commercial courier service, at the date of signing of the document on receipt of such notice; ▪ If if sent by air mail, eight (8) Business Days after the date of their dispatch; ▪ If posted on the Company Webpage, within one (1) hour after it has been posted. 37.836.8. In order to communicate with the Client, the Company will use the contact details provided by the Client whilst opening the Client Account or as updated latter later on. Hence, the Client has an obligation to notify the Company immediately of any change in the Client’s contact details. 37.9. Faxed documents received by the Company may be electronically scanned and reproduction of the scanned version shall constitute conclusive evidence of such faxed instructions. 37.1036.9. The Client shall be able to call the Company within its normal working hours. The Company may contact the Client outside its normal working hours. 37.11. 36.10. Orders shall only be placed on the Platform or via phone.

COMMUNICATION BETWEEN THE CLIENT AND THE COMPANY. 37.1. Unless otherwise specified, the Client has to send any notice, instruction, request or other communication in writing to the Company’s mailing address. 37.2. Information may be provided by the Company to the Client in paper format or by email to the Client’s email address provided during his registration. 37.3. All notices/information provided by the Company or received from the Clients should be in the English language. 37.4. In order to communicate with the Client, the Company may use any of the following methods: email, Platform’s internal mail, facsimile transmission, telephone, post, commercial courier service, air mail or the Company’s Website. 37.5. The following methods of communication are considered as Written Notice from the Company to the Client: email, Platform’s internal mail, facsimile transmission, post, commercial courier service, air mail or the Company’s Website. 37.6. The following methods of communication are considered as Written Notice from the Client to the Company: email, facsimile transmission, post, commercial courier service or air mail or commercial courier. 37.7. Any communications sent to the Client (documents, notices, confirmations, statements, reports etc.) are deemed received: ▪ If sent by email, within one (1) hour after emailing it and provided the email has left from the Company’s outlook; ▪ If sent by the Platform’s internal mail, immediately after sending it; ▪ If sent by facsimile transmission, upon receipt by the sender of a transmission report from its facsimile machine confirming receipt of the message by recipient’s facsimile machine; ▪ If sent by telephone, once the telephone conversation has been finished; ▪ If sent by post, three (3) Business Days after posting it; ▪ If sent via commercial courier service, at the date of signing of the document on receipt of such notice; ▪ If sent by air mail, eight (8) Business Days after the date of their dispatch; ▪ If posted on the Company Webpage, within one (1) hour after it has been posted. 37.8. In order to communicate with the Client, the Company will use the contact details provided by the Client whilst opening the Client Account or as updated latter on. Hence, the Client has an obligation to notify the Company immediately of any change in the Client’s contact details. 37.9. Faxed documents received by the Company may be electronically scanned and reproduction of the scanned version shall constitute conclusive evidence of such faxed instructions. 37.10. The Client shall be able to call the Company within its normal working hours. The Company may contact the Client outside its normal working hours. 37.11. Orders shall only be placed on the Platform or via phone.

COMMUNICATION BETWEEN THE CLIENT AND THE COMPANY. 37.136.1. Unless otherwise specified, the Client has to send any notice, instruction, request or other communication in writing to the Company’s mailing address. 37.236.2. Information may be provided by the Company to the Client in paper format or by email to the Client’s email address provided during his registration. 37.336.3. All notices/information provided by the Company or received from the Clients should be in the English language. 37.436.4. In order to communicate with the Client, the Company may use any of the following methods: email, Platform’s internal mail, facsimile transmission, telephone, post, commercial courier service, air mail or the Company’s Website. 37.536.5. The following methods of communication are considered as Written Notice from the Company to the Client: email, Platform’s internal mail, facsimile transmission, post, commercial courier service, air mail or the Company’s Website. 37.636.6. The following methods of communication are considered as Written Notice from the Client to the Company: email, facsimile transmission, post, commercial courier service or air mail or commercial courier. 37.736.7. Any communications sent to the Client (documents, notices, confirmations, statements, reports etc.) are deemed received: ▪ If if sent by email, within one (1) hour after emailing it and provided the email has left from the Company’s outlook; ▪ If if sent by the Platform’s internal mail, immediately after sending it; ▪ If sent by facsimile transmission, upon receipt by the sender of a transmission report from its facsimile machine confirming receipt of the message by recipient’s facsimile machine; ▪ If if sent by telephone, once the telephone conversation has been finished; ▪ If if sent by post, three (3) Business Days after posting it; ▪ If if sent via commercial courier service, at the date of signing of the document on receipt of such notice; ▪ If if sent by air mail, eight (8) Business Days after the date of their dispatch; ▪ If posted on the Company Webpage, within one (1) hour after it has been posted. 37.836.8. In order to communicate with the Client, the Company will use the contact details provided by the Client whilst opening the Client Account or as updated latter later on. Hence, the Client has an obligation to notify the Company immediately of any change in the Client’s contact details. 37.9. Faxed documents received by the Company may be electronically scanned and reproduction of the scanned version shall constitute conclusive evidence of such faxed instructions. 37.1036.9. The Client shall be able to call the Company within its normal working hours. The Company may contact the Client outside its normal working hours. 37.11. 36.10. Orders shall only be placed on the Platform or via phone.

COMMUNICATION BETWEEN THE CLIENT AND THE COMPANY. 37.1. Unless otherwise specified, the Client has to send any notice, instruction, request or other communication in writing to the Company’s mailing address. 37.2. Information may be provided by the Company to the Client in paper format or by email to the Client’s email address provided during his registration. 37.3. All notices/information provided by the Company or received from the Clients should be in the English language. 37.4. In order to communicate with the Client, the Company may use any of the following methods: email, Platform’s internal mail, facsimile transmission, telephone, post, commercial courier service, air mail or the Company’s Website. 37.5. The following methods of communication are considered as Written Notice from the Company to the Client: email, Platform’s internal mail, facsimile transmission, post, commercial courier service, air mail or the Company’s Website. 37.6. The following methods of communication are considered as Written Notice from the Client to the Company: email, facsimile transmission, post, commercial courier service or air mail or commercial courier. 37.7. Any communications sent to the Client (documents, notices, confirmations, statements, reports etc.) are deemed received: ▪ If sent by email, within one (1) hour after emailing it and provided the email has left from the Company’s outlook; ▪ If sent by the Platform’s internal mail, immediately after sending it; ▪ If sent by facsimile transmission, upon receipt by the sender of a transmission report from its facsimile machine confirming receipt of the message by recipient’s facsimile machine; ▪ If sent by telephone, once the telephone conversation has been finished; ▪ If sent by post, three (3) Business Days after posting it; ▪ If sent via commercial courier service, at the date of signing of the document on receipt of such notice; ▪ If sent by air mail, eight (8) Business Days after the date of their dispatch; +00 000 000 0000 xxxx@xxxxxxxxxxx.xxx ▪ If posted on the Company Webpage, within one (1) hour after it has been posted. 37.8. In order to communicate with the Client, the Company will use the contact details provided by the Client whilst opening the Client Account or as updated latter on. Hence, the Client has an obligation to notify the Company immediately of any change in the Client’s contact details. 37.9. Faxed documents received by the Company may be electronically scanned and reproduction of the scanned version shall constitute conclusive evidence of such faxed instructions. 37.10. The Client shall be able to call the Company within its normal working hours. The Company may contact the Client outside its normal working hours. 37.11. Orders shall only be placed on the Platform or via phone.

COMMUNICATION BETWEEN THE CLIENT AND THE COMPANY. 37.136.1. Unless otherwise specified, the Client has to send any notice, instruction, request or other communication in writing to the Company’s mailing address. 37.236.2. Information may be provided by the Company to the Client in paper format or by email to the Client’s email address provided during his registration. 37.336.3. All notices/information provided by the Company or received from the Clients should be in the English language. 37.436.4. In order to communicate with the Client, the Company may use any of the following methods: email, Platform’s internal mail, facsimile transmission, telephone, post, commercial courier service, air mail or the Company’s Website. 37.536.5. The following methods of communication are considered as Written Notice from the Company to the Client: email, Platform’s internal mail, facsimile transmission, post, commercial courier service, air mail or the Company’s Website. 37.636.6. The following methods of communication are considered as Written Notice from the Client to the Company: email, facsimile transmission, post, commercial courier service or air mail or commercial courier. 37.736.7. Any communications sent to the Client (documents, notices, confirmations, statements, reports etc.) are deemed received: ▪ If  if sent by email, within one (1) hour after emailing it and provided the email has left from the Company’s outlook; ▪ If  if sent by the Platform’s internal mail, immediately after sending it; ▪ If sent by facsimile transmission, upon receipt by the sender of a transmission report from its facsimile machine confirming receipt of the message by recipient’s facsimile machine; ▪ If   if sent by telephone, once the telephone conversation has been finished; ▪ If  if sent by post, three (3) Business Days after posting it; ▪ If  if sent via commercial courier service, at the date of signing of the document on receipt of such notice; ▪ If  if sent by air mail, eight (8) Business Days after the date of their dispatch; ▪  If posted on the Company Webpage, within one (1) hour after it has been posted. 37.836.8. In order to communicate with the Client, the Company will use the contact details provided by the Client whilst opening the Client Account or as updated latter later on. Hence, the Client has an obligation to notify the Company immediately of any change in the Client’s contact details. 37.9. Faxed documents received by the Company may be electronically scanned and reproduction of the scanned version shall constitute conclusive evidence of such faxed instructions. 37.1036.9. The Client shall be able to call the Company within its normal working hours. The Company may contact the Client outside its normal working hours. 37.11. 36.10. Orders shall only be placed on the Platform or via phone.

COMMUNICATION BETWEEN THE CLIENT AND THE COMPANY. 37.136.1. Unless otherwise specified, the Client has to send any notice, instruction, request or other communication in writing to the Company’s mailing address. 37.236.2. Information may be provided by the Company to the Client in paper format or by email to the Client’s email address provided during his registration. 37.336.3. All notices/information provided by the Company or received from the Clients should be in the English language. 37.436.4. In order to communicate with the Client, the Company may use any of the following methods: email, Platform’s internal mail, facsimile transmission, telephone, post, commercial courier service, air mail or the Company’s Website. 37.536.5. The following methods of communication are considered as Written Notice from the Company to the Client: email, Platform’s internal mail, facsimile transmission, post, commercial courier service, air mail or the Company’s Website. 37.636.6. The following methods of communication are considered as Written Notice from the Client to the Company: email, facsimile transmission, post, commercial courier service or air mail or commercial courier. 37.736.7. Any communications sent to the Client (documents, notices, confirmations, statements, reports etc.) are deemed received: ▪ If sent by email, within one (1) hour after emailing it and provided the email has left from the Company’s outlook; ▪ If sent by the Platform’s internal mail, immediately after sending it; ▪ If sent by facsimile transmission, upon receipt by the sender of a transmission report from its facsimile machine confirming receipt of the message by recipient’s facsimile machine; ▪ If sent by telephone, once the telephone conversation has been finished; ▪ If sent by post, three (3) Business Days after posting it; ▪ If sent via commercial courier service, at the date of signing of the document on receipt of such notice; ▪ If sent by air mail, eight (8) Business Days after the date of their dispatch; ▪ If posted on the Company Webpage, within one (1) hour after it has been posted. 37.836.8. In order to communicate with the Client, the Company will use the contact details provided by the Client whilst opening the Client Account or as updated latter on. Hence, the Client has an obligation to notify the Company immediately of any change in the Client’s contact details. 37.936.9. Faxed documents received by the Company may be electronically scanned and reproduction of the scanned version shall constitute conclusive evidence of such faxed instructions. 37.1036.10. The Client shall be able to call the Company within its normal working hours. The Company may contact the Client outside its normal working hours. 37.11. 36.11. Orders shall only be placed on the Platform or via phone.