Common use of Communication with Clients Clause in Contracts

Communication with Clients. A firm must ensure that its communications with all clients are fair, clear and not misleading. However, the way in which a firm may communicate with Professional Clients (about itself, its services and products, and its remuneration) may be different from the way in which the firm communicates with Retail Clients. A firm’s obligations in respect of the level of detail, the medium and timing of the provision of information are different depending on whether the client is a Retail Client or a Professional Client. The requirements to deliver certain product-specific documents, such as Key Investor Information Documents (“KIID”) for Packaged Retail and Insurance-based Investment Products (“PRIIPs”), are not applied to Professional Clients. You may, however, consult such document on our website.

Communication with Clients. A firm must ensure that its communications with all clients are fair, clear and not misleading. However, the way in which a firm may communicate with Professional Clients professional clients (about itself, its services and products, and its remuneration) may be different from the way in which the firm communicates with Retail Clientsretail clients. A firm’s obligations in respect of the level of detaildetails, the medium and timing of the provision of information are different depending on whether the client is a Retail Client retail or a Professional Clientprofessional client. The requirements to deliver certain product-specific documents, such as Key Investor Information Documents (“KIID”) for Packaged Retail and Insurance-based Investment Products (“PRIIPs”), are not applied to Professional Clientsprofessional clients. You may, however, consult such document on our website.