Communications and Notifications. 12.1. If you have any questions on anything relating to your electricity supply, or would like to talk to us about your experience with QEnergy, you can contact us by: phone on 0000 000 000 fax on 0000 000 000 post at XX Xxx 0000 Xxxxx Xxxxxxxx Xxxxxxxxxx 0000; or email at xxxxxxx@xxxxxxx.xxx.xx If you need the help of an interpreter service, please call 131 450. A copy of this Market Contract will be provided to you in accordance with the law. 12.2. Notices QEnergy will generally send you information at your nominated email address which will be deemed to be received upon QEnergy receiving confirmation of delivery to your email address. Notices may also be sent to your premises address (and will be deemed to be received 2 business days after posting) or given to you by hand. We may also need to reach you by telephone. It is important that you let us know if there is any change to your contact details. You should also contact us if you have special supply needs to discuss the process of having your premises registered. 12.3. Variation Subject to the laws in your state, or as stated in these Terms and Conditions, this Market Contract or any customer connection services contract QEnergy procures for you, may be varied in respect of one or more nominated premises: (a) by signed written agreement with you which may be in the form of an email exchange. To the extent that changes to some of the terms of this contract have been already identified and explicitly approved by you, then subject to any requirements of the Australian Consumer Law these changes will not be treated as variations to the agreement; and (b) by written notice to you as required to comply with any applicable law; (c) by notice to you of changes to the charges and fees in accordance with clause 3.4 of this Market Contract. (d) by your oral consent upon entering into this agreement, you give explicit informed consent to this provision.
Appears in 2 contracts
Samples: Market Contract, Market Contract
Communications and Notifications. 12.1. If you have any questions on anything relating to your electricity supply, or would like to talk to us about your experience with QEnergy, you can contact us by: • email at xxxxxxx@xxxxxxx.xxx.xx. • phone on 0000 000 000 • fax on 0000 000 000 000; or • post at XX Xxx 0000 Xxxxx Xxxxxxxx Xxxxxxxxxx 0000; or email at xxxxxxx@xxxxxxx.xxx.xx 0000 If you need the help of an interpreter service, please call 131 450. A copy of this Market Contract will be provided to you in accordance with the law.
12.2. Notices QEnergy will generally send you information at your nominated email address which will be deemed to be received upon QEnergy receiving confirmation of delivery to your email address. Notices may also be sent to your premises address (and will be deemed to be received 2 business days after posting) or given to you by hand. We may also need to reach you by telephone. It is important that you let us know if there is any change to your contact details. You should also contact us if you have special supply needs to discuss the process of having your premises registered.
12.3. Variation Subject to the laws in your state, or as stated in these Terms and Conditions, this Market Contract or any customer connection services contract QEnergy procures for you, may be varied in respect of one or more nominated premises:
(a) by signed written agreement with you which may be in the form of an email exchange. To the extent that changes to some of the terms of this contract have been already identified and explicitly approved by you, then subject to any requirements of the Australian Consumer Law these changes will not be treated as variations to the agreement; and;
(b) by written notice to you as required to comply with any applicable law;
(c) by notice to you of changes to the charges and fees in accordance with clause 3.4 3.5 of this Market Contract.
(d) by your oral consent upon entering into this agreement, you give explicit informed consent to this provision.
Appears in 2 contracts
Samples: Market Contract, Market Contract
Communications and Notifications. 12.111.1. If you have any questions on anything relating to your electricity supply, or would like to talk to us about your experience with QEnergy, you can contact us by: • phone on 0000 000 000 • fax on 0000 000 000 • post at XX Xxx 0000 Xxxxx Xxxxxxxx Xxxxxxxxxx 0000; or • email at xxxxxxx@xxxxxxx.xxx.xx xxxxxxx@xxxxxxx.xxx.xx. If you need the help of an interpreter service, please call 131 450450 . A copy of this Market Contract will be provided to you in accordance with the law.
12.211.2. Notices QEnergy will generally send you information at your nominated email address which will be deemed to be received upon QEnergy receiving confirmation of delivery to your email address. Notices may also be sent to your premises address (and will be deemed to be received 2 business days after posting) or given to you by hand. We may also need to reach you by telephone. It is important that you let us know if there is any change to your contact details. You should also contact us if you have special supply needs to discuss the process of having your premises registered.
12.311.3. Variation Subject to the laws in your state, or as stated in these Terms and Conditions, this Market Contract or any customer connection services contract QEnergy procures for you, may be varied in respect of one or more nominated premises:
(a) by signed written agreement with you which may be in the form of an email exchange. To the extent that changes to some of the terms of this contract have been already identified and explicitly approved by you, then subject to any requirements of the Australian Consumer Law these changes will not be treated as variations to the agreement; and;
(b) by written notice to you as required to comply with any applicable law;
(c) by notice to you of changes to the charges and fees in accordance with clause 3.4 of this Market Contract.
(d) by By your oral consent upon entering into this agreement, you give explicit informed consent to this provision.
Appears in 1 contract
Samples: Market Contract
Communications and Notifications. 12.1. If you have any questions on anything relating to your electricity supply, or would like to talk to us about your experience with QEnergy, you can contact us by: phone on 0000 000 000 fax on 0000 000 000 post at XX Xxx 0000 Xxxxx Xxxxxxxx Xxxxxxxxxx 0000; or email at xxxxxxx@xxxxxxx.xxx.xx If you need the help of an interpreter service, please call 131 450. A copy of this Market Contract will be provided to you in accordance with the law.
12.2. Notices QEnergy will generally send you information at your nominated email address which will be deemed to be received upon QEnergy receiving confirmation of delivery to your email address. Notices may also be sent to your premises address (and will be deemed to be received 2 business days after posting) or given to you by hand. We may also need to reach you by telephone. It is important that you let us know if there is any change to your contact details. You should also contact us if you have special supply needs to discuss the process of having your premises registered.
12.3. Variation Subject to the laws in your state, or as stated in these Terms and Conditions, this Market Contract or any customer connection services contract QEnergy procures for you, may be varied in respect of one or more nominated premises:
(a) by signed written agreement with you which may be in the form of an email exchange. To the extent that changes to some of the terms of this contract have been already identified and explicitly approved by you, then subject to any requirements of the Australian Consumer Law these changes will not be treated as variations to the agreement; and;
(b) by written notice to you as required to comply with any applicable law;
(c) by notice to you of changes to the charges and fees in accordance with clause 3.4 of this Market Contract.
(d) by By your oral consent upon entering into this agreement, you give explicit informed consent to this provision.
Appears in 1 contract
Samples: Market Contract
Communications and Notifications. 12.111.1. If you have any questions on anything relating to your electricity supply, or would like to talk to us about your experience with QEnergy, you can contact us by: • phone on 0000 000 000 • fax on 0000 000 000 • post at XX Xxx 0000 Xxxxx Xxxxxxxx Xxxxxxxxxx 0000; or • email at xxxxxxx@xxxxxxx.xxx.xx xxxxxxx@xxxxxxx.xxx.xx. If you need the help of an interpreter service, please call 131 450450 . A copy of this Market Contract will be provided to you in accordance with the law.
12.211.2. Notices QEnergy will generally send you information at your nominated email address which will be deemed to be received upon QEnergy receiving confirmation of delivery to your email address. Notices may also be sent to your premises address (and will be deemed to be received 2 business days after posting) or given to you by hand. We may also need to reach you by telephone. It is important that you let us know if there is any change to your contact details. You should also contact us if you have special supply needs to discuss the process of having your premises registered.
12.311.3. Variation Subject to the laws in your state, or as stated in these Terms and Conditions, this Market Contract or any customer connection services contract QEnergy procures for you, may be varied in respect of one or more nominated premises:
(a) by signed written agreement with you which may be in the form of an email exchange. To the extent that changes to some of the terms of this contract have been already identified and explicitly approved by you, then subject to any requirements of the Australian Consumer Law these changes will not be treated as variations to the agreement; and
(b) by written notice to you as required to comply with any applicable law;
(c) by notice to you of changes to the charges and fees in accordance with clause 3.4 of this Market Contract.
(d) by your oral consent upon entering into this agreement, you give explicit informed consent to this provision.
Appears in 1 contract
Samples: Market Contract
Communications and Notifications. 12.111.1. If you have any questions on anything relating to your electricity supply, or would like to talk to us about your experience with QEnergy, you can contact us by: phone on 0000 000 000 fax on 0000 000 000 post at XX Xxx 0000 Xxxxx Xxxxxxxx Xxxxxxxxxx 0000; or email at xxxxxxx@xxxxxxx.xxx.xx xxxxxxx@xxxxxxx.xxx.xx. If you need the help of an interpreter service, please call 131 450450 . A copy of this Market Contract will be provided to you in accordance with the law.
12.211.2. Notices QEnergy will generally send you information at your nominated email address which will be deemed to be received upon QEnergy receiving confirmation of delivery to your email addressaddress . Notices may also be sent to your premises address (and will be deemed to be received 2 business days after posting) or given to you by hand. We may also need to reach you by telephone. It is important that you let us know if there is any change to your contact detailsdetails . You should also contact us if you have special supply needs to discuss the process of having your premises registered.
12.311.3. Variation Subject to the laws in your state, or as stated in these Terms and Conditions, this Market Contract or any customer connection services contract QEnergy procures for you, may be varied in respect of one or more nominated premises:
(a) by signed written agreement with you which may be in the form of an email exchange. To the extent that changes to some of the terms of this contract have been already identified and explicitly approved by you, then subject to any requirements of the Australian Consumer Law these changes will not be treated as variations to the agreement; and
(b) by written notice to you as required to comply with any applicable law;
(c) by notice to you of changes to the charges and fees in accordance with clause 3.4 of this Market Contract.
(d) by your oral consent upon entering into this agreement, you give explicit informed consent to this provision.
Appears in 1 contract
Samples: Market Contract