Compensation for Illegal Use. (1) Notwithstanding the provisions of Article 4, Paragraph 2, if loss (including fees and interest) is incurred by the User from a refund or debit caused by the illegal use of the Service, the Bank may, at the User's request, make compensation for all or part of the loss in accordance with the criteria designated by the Bank. (2) Notwithstanding the preceding Paragraph, the Bank shall not provide any compensation in any of the following cases: (i) If the User notifies the Bank about illegal use no earlier than 50 days after the date on which he/she becomes aware of the illegal use (However, if the User certifies that there are unavoidable circumstances which do not permit him/her to notify the Bank of the illegal use, the number of days subject to the circumstances shall be added to the 50 days.); (ii) The refund or debit is executed by the User’s relative, etc.; (iii) If the User provides a false explanation to the Bank, or (iv) If the illegal use is triggered by social disorder, such as a war or riot.
Appears in 10 contracts
Samples: Customer Agreement, Customer Agreement, Customer Agreement
