Common use of Complaint Clause in Contracts

Complaint. To commence a proceeding, the complaining party (or parties) shall provide by certified mail, return receipt requested, a written Complaint to the BCBSA Corporate Secretary (which shall also constitute service on BCBSA if it is a respondent) and to any Plan(s) and/or Controlled Affiliate(s) named therein. The Complaint shall contain: i. identification of the complaining party (or parties) requesting the proceeding; ii. identification of the respondent(s); iii. identification of any other persons or entities who are interested in a resolution of the dispute; iv. a full statement describing the nature of the dispute; v. identification of all of the issues that are being submitted for resolution; Page 2 of 23 vi. the remedy sought;

Complaint. To commence a proceeding, the complaining party (or parties) shall provide by certified mail, return receipt requested, a written Complaint to the BCBSA Corporate Secretary (which shall also constitute service on BCBSA if it is a respondent) and to any Plan(s) and/or Controlled Affiliate(s) named therein. The Complaint shall contain: i. identification of the complaining party (or parties) requesting the proceeding; ii. identification of the respondent(s); iii. identification of any other persons or entities who are interested in a resolution of the dispute; iv. a full statement describing the nature of the dispute; v. identification of all of the issues that are being submitted for resolution; Page 2 of 23 vi. the remedy sought;

Complaint. To commence a proceeding, the complaining party (or parties) shall provide by certified mail, return receipt requested, a written Complaint to the BCBSA Corporate Secretary (which shall also constitute service on BCBSA if it is a respondent) and to any Plan(s) and/or Controlled Affiliate(s) named therein. The Complaint shall contain: i. identification of the complaining party (or parties) requesting the proceeding; ; ii. identification of the respondent(s); ; iii. identification of any other persons or entities who are interested in a resolution of the dispute; ; iv. a full statement describing the nature of the dispute; ; v. identification of all of the issues that are being submitted for resolution; Page 2 Amended as of 23 vi. the remedy sought;November 21, 1996

Complaint. To commence a proceeding, the complaining party (or parties) shall provide by certified mail, return receipt requested, a written Complaint to the BCBSA Corporate Secretary (which shall also constitute service on BCBSA if it is a respondent) and to any Plan(s) and/or Controlled Affiliate(s) named therein. The Complaint shall contain: i. identification of the complaining party (or parties) requesting the proceeding; ii. identification of the respondent(s); iii. identification of any other persons or entities who are interested in a resolution of the dispute; iv. a full statement describing the nature of the dispute; v. identification of all of the issues that are being submitted for resolution; Page 2 of 23 vi. the remedy sought;

Complaint. To commence a proceeding, the complaining party (or parties) shall provide by certified mail, return receipt requested, a written Complaint to the BCBSA Corporate Secretary (which shall also constitute service on BCBSA if it is a respondent) and to any Plan(s) and/or Controlled Affiliate(s) named therein. The Complaint shall contain: i. identification of the complaining party (or parties) requesting the proceeding; ii. identification of the respondent(s); iii. identification of any other persons or entities who are interested in a resolution of the dispute; iv. a full statement describing the nature of the dispute; v. identification of all of the issues that are being submitted for resolution; Page 2 of 23 vi. the remedy sought;AMENDED AS OF NOVEMBER 21, 1996

Complaint. To commence a proceeding, the complaining party (or parties) shall provide by certified mail, return receipt requested, a written Complaint to the BCBSA Corporate Secretary (which shall also constitute service on BCBSA if it is a respondent) and to any Plan(s) and/or Controlled Affiliate(s) named therein. The Complaint shall contain: i. identification of the complaining party (or parties) requesting the proceeding; ii. identification of the respondent(s); iii. identification of any other persons or entities who are interested in a resolution of the dispute; iv. a full statement describing the nature of the dispute; v. identification of all of the issues that are being submitted for resolution; EXHIBIT 5 Page 2 of 23 vi. the remedy sought;