GRIEVANCE PROCEDURE. 9:01 It is the mutual desire of the parties that grievances of employees shall be addressed as quickly as possible. If any employee has a grievance, she will first discuss it with her Supervisor within five (5) days of the events giving rise to the concern. Failing settlement at the discussion stage, and given that there has been a violation of the Collective Agreement, the employee shall proceed with a written grievance provided it is presented within five (5) days following the Supervisor’s decision. All grievances shall be dealt with and disposed of as hereinafter provided. An employee has the right to be accompanied by a Union Representative at any stage of this grievance procedure. The Employer will advise the employee of this right.
Step 1 The grievance shall be submitted in writing and he signed by the employee directly involved and/or by the designated Union Representative. The employee shall, together with their Union Representative present their grievance to the Supervisor within five (5) working days of the discussion of the complaint. The Employer shall deal with the grievance and render a decision in writing no later than five (5) working days after the grievance has been received.
Step 2 If the grievance is not settled, the Union Committee may refer the grievance to the Executive Director or designate within five (5) working days after the completion of Step
1. A meeting then shall he arranged with the Executive Director or designate, grievor and the Union Committee. A decision shall he rendered in writing within five (5) working days of the meeting.
Step 3 If the grievance is not settled, the Union Representative and the Head Office Designate will meet within five (5) working days after the completion of Step 2. A decision shall be rendered in writing five (5) working days after the meeting. The time limits set out in this Article are to be construed as mandatory unless the parties mutually agree in writing to waive time limits. If a grievance is not submitted or advanced from one step to another within the time limits set out, the grievance shall be deemed to be abandoned and all rights or recourse to the grievance procedure shall be at an end.
9:02 The Employer shall not discharge or suspend any employee who has completed his or her probationary period without just cause. In the event an employee who has completed his or her probationary period grieves a discharge, such grievance may be submitted at Step 2 of the grievance procedure within...
GRIEVANCE PROCEDURE. A. A grievance shall be defined as an alleged violation, misinterpretation, or misapplication of this Agreement or written Board policies affecting working conditions of the member. Should a member/Association feel that there has been a violation, he/she will take the following steps:
Step 1: The member/Association, with or without a designated representative, shall discuss the grievance with the Supervisor informally within five (5) work days of the alleged violation and, if not resolved, shall file a written grievance with the Supervisor within fifteen (15) work days of the alleged violation and discuss the written grievance with the Supervisor within five (5) work days after the grievance is filed. If no satisfactory conclusion is reached within five (5) work days following the discussion of the written grievance with the Supervisor, the member/Association shall submit the written grievance within five (5) work days of the discussion with the Supervisor to Step 2. A grievance which is not within the scope of a Supervisor's authority may be filed initially at step 2. The written grievance, as required herein, shall contain:
a. it shall be signed by the grievant(s)/Association.
b. it shall be specific;
c. it shall contain a synopsis of the facts giving rise to the alleged violation;
d. it shall cite the section or subsections of this contract or written Board policy alleged to have been violated;
e. it shall contain the date of the alleged violation;
f. it shall specify the relief requested;
g. it shall indicate approval or disapproval by the Association.
Step 2: The Superintendent or his/her designated agent shall arrange a meeting with the grievant and/or the designated Association representative within ten (10) work days after receipt of the grievance to discuss the grievance. Within ten (10) work days of the discussion, the Superintendent or his/her designated agent shall render his/her decision in writing, transmitting a copy of the same to the grievant, the Association representative, and appropriate Supervisor, and place a copy of same in a permanent file in his/her office. If the decision of the Superintendent is unsatisfactory to the Association, the Association may appeal same to the Board of Education by filing a written grievance, along with the decision of the Superintendent, with the officer of the Board in charge of drawing up the agenda for the Board's meeting, within ten (10) work days of receipt of the Superintendent's decision.
GRIEVANCE PROCEDURE. In the event of the Insured being aggrieved by
(a) Any partial or total repudiation of claims by an insurer
(b) Any dispute in regard to premium paid or payable in terms of the Policy
(c) Any dispute on the legal construction of Policy in so far as such disputes relate to claims
(d) Delay in settlement of claims
(e) Non-issue of any insurance document to customers after receipt of premium, wherever permissible subject to provisions of Redressal of Public Grievances Rules, 1998 approach the Insurance Ombudsman having jurisdiction for appropriate relief. If the company shall disclaim liability to the Insured or any claim hereunder and such claim shall not within 12 calendar months from the date of such disclaimer have been made the subject matter of suit in a court of law, then the claim shall for all purpose be deemed to have been abandoned and shall not thereafter be recoverable hereunder. The due observance and fulfilment of the terms, conditions and endorsements of this Policy in so far as they relate to anything to be done or complied with by the Insured, shall be a condition precedent to any liability of the Company to make any payment under this Policy. The Company shall not be bound to issue any renewal notice nor shall be bound to accept the renewal premium there under. No interest shall be payable by the Company in respect of any claim under this Insurance on any account whatsoever As an esteemed customer of our Company, You can contact us to register complaint/ grievance, if any including servicing of Policy, claims etc. with regard to the insurance of Policy issued to you. The contact details of our office are given below for your reference. Cholamandalam MS General Insurance Company Limited HO: Dare House 2nd Floor, Xx. 0 XXX Xxxx Xxxx, Xxxxxxx – 000 001. Toll Free: 0000 000 0000 SMS: “CHOLA” TO 56677 *(Premium SMS charges apply) Email –xxxxxxxxxxxx@xxxxxxx.xxxxxxxxx.xxx; Web site: xxx.xxxxxxxxxxxxxx.xxx First level: Your contacting xxxxxxxxxxxx@xxxxxxx.xxxxxxxxx.xxx and our response within 10 days Escalation level-1: xxxxxxx.xxxxxxxxxxxxxxx@xxxxxxx.xxxxxxxxx.xxx and our response in next 08 days Escalation level-2: xxxx.xxxxxxxxxxxxxxx@xxxxxxx.xxxxxxxxx.xxx and our response in next 07 days For Complaints: If You have not received any reply from us within 15 days from the date of the lodging of complaint or if You are not satisfied with the reply of the Company, you can contact the IRDA Grievance Call Centre at the toll free no. 155255 or 1800- 4...
GRIEVANCE PROCEDURE. A. It is mutually agreed that all grievances, disputes or complaints arising under and during the terms of this Agreement shall be settled in accordance with the procedure herein provided. Every effort shall be made to adjust controversies and disagreements in an amicable manner between the Employer and the Union.
B. Should any grievance, disputes or complaints arise over the interpretation or application of the contents of this Agreement, there shall be an xxxxxxx effort on the part of the parties to settle such grievance, dispute or complaint promptly through the following steps.
STEP 1. Any employee having a grievance shall first take up the matter with his/her immediate supervisor and Union representative. A grievance not submitted within five (5) working days of its occurrence or when the employee could reasonably have obtained knowledge of its occurrence shall be considered automatically closed.
STEP 2. In the event the supervisor in STEP 1 does not give a decision within five (5) working days, or the matter is not satisfactorily settled in STEP 1, the employee or Xxxxxxx shall reduce the grievance to writing and present a copy to the immediate supervisor. Said grievance shall be signed by the grievant and must be presented within five (5) working days to the immediate supervisor from the Employer's disposal of the grievance or failure to dispose of same at STEP 1. Said supervisor shall, within five (5) working days after receipt of the written grievance, give his decision in writing. The Union may automatically take it to the next step of the grievance procedure if no decision is given in five (5) working days by the said supervisor. Unresolved grievances shall proceed to STEP 3, provided they have been appealed within five (5) working days from the date the answer was received or due.
STEP 3. In the event the grievance is not settled or disposed of at STEP 2, and it has been properly appealed to STEP 3 as provided in STEP 2 above, the presiding judge of the Court involved and a representative of the Local Union and MAPE shall meet within twenty (20) working days of the day of appeal, unless otherwise mutually extended by Agreement in writing to discuss the grievance and, if the parties at this step cannot settle the grievance or otherwise dispose of it, the said judge, within five (5) working days of the meeting, shall give his answer to the grievance in writing.
STEP 4. In the event the grievance is not settled at STEP 3, the grieving party may ap...
GRIEVANCE PROCEDURE. 4.1 Any claim by an employee, or a group of employees, that there has been misinterpretation or misapplication of any provision of this written agreement or School Board Policy that affects educational support personnel's wages, hours, or terms and conditions of employment which is inconsistent with the terms of this Agreement or School Board Policy shall be a grievance. If the grievance involves any of the rights granted to the Union, the grievance may be filed by the Union directly to Step II.
4.2 The grievant(s) shall be allowed to appoint a Union representative, at no cost to the Board, to be present for all meetings, hearings, appeals, or other proceedings relative to any grievance which has been formally presented and no employee may be required to discuss any grievance if the Union representative is not present. If an employee desires Union representation, the employee shall be responsible for requesting such representation. Additional representation will be by mutual agreement.
4.3 In the event that an employee believes there is a basis for a grievance he/she shall first discuss the alleged grievance with the facility manager (Within the Superintendent's Complex, a department constitutes a facility.), at which a representative may be present, within ten (10) working days of the alleged violation or within ten (10) working days following the time when the employee responsibly should have gained knowledge of its occurrence. Any adjustment reached in the informal discussion shall be consistent with the terms of this Agreement. If, after informal discussion with the facility manager, a grievance exists, the grievant(s) must initiate the following formal grievance procedure within five (5) working days from the date of the informal conference specified above. When requested by the employee, a Union representative may be present. The aggrieved may withdraw a grievance at any step in the adopted procedure. Appeals to Step I and Step II must be filed within five (5) working days following the disposition of the grievance or the expiration of the disposition timelines.
Step I A formal written grievance must be filed on the specified grievance form and submitted to the facility manager. In the event the remedy sought is not within the jurisdiction of the facility manager, the grievant may file the Step I grievance at the lowest level at which the relief may be granted. Such form will be available from the Union representative and will be available on the Dis...
GRIEVANCE PROCEDURE. 7.1 The parties agree that the time limits set forth in this article shall be mandatory, exclusive of Saturdays, Sundays, and General Holidays.
7.1.1 In the event that the union misses a time limit, the grievance is deemed to be abandoned.
7.1.2 In the event that the employer misses a time limit, the grievance shall be advanced to the next step in the grievance procedure.
7.1.3 The time limits specified in the grievance procedure may be extended for such time as mutually agreed, in writing, by the Employer and the Union.
7.2 In order to provide for an orderly and speedy process for the settling of grievances, the Employer acknowledges the rights and duties of the Union Grievance Committee and Stewards. The role of the xxxxxxx shall be to assist with the preparation and presentation of a grievance commencing with clause 7.3 below. When a xxxxxxx assists with the presentation of a grievance during working hours she shall suffer no loss of regular earnings. Policy Grievance
7.3 Grievances which are not of an individual nature but are generally applicable to employees covered by the scope of this Agreement shall be referred to as a policy grievance. Policy grievances shall be submitted, in writing, within thirty (30) consecutive working days of the event which led to the grievance and shall specify the nature of the grievance, the articles or clauses of the collective agreement which are alleged to be violated and the remedy or correction that the Employer is requested to make. The grievance shall commence at Step 2, Clause 7.6
7.4 An employee who feels they have a grievance shall notify the Union, who, along with the employee, will discuss it with the employee’s supervisor within ten (10) consecutive working days of the event which led to the grievance in an xxxxxxx attempt to resolve the problem.
7.5 The Union shall have the right to originate grievances on behalf of any employee who feels that she has a grievance.
7.6 Failing to resolve the grievance during the discussion with the employee's supervisor, it shall be dealt with as follows:
a. Within ten (10) consecutive workdays, the Union shall submit the grievance in writing to the Assistant Superintendent - Business Services with a copy to the Superintendent of Schools outlining: i. the nature of the grievance
GRIEVANCE PROCEDURE. 9.1 Union policy grievances shall commence at Step 2 of the grievance procedure. Disputes in respect to the meaning, interpretation of alleged violations of the terms of this Agreement, or when an employee claims that he has been unjustly dealt with in respect thereof and he is unable to obtain satisfactory explanation directly from his immediate supervisor, may be dealt with in the following manner:
STEP 1 The aggrieved employee or the Unit Chair shall present the grievance, for any non- disciplinary matter, in writing to the employee’s local manager within 14 calendar days following the cause of the grievance. The grievance must include all of the details of the cause of the grievance. Such local manager will render a decision in writing, outlining the reasons for the decision, within 14 calendar days following receipt of the written grievance.
STEP 2 If the non-disciplinary grievance is not settled at Step 1, the Union Vice-President or the Union designate may appeal the decision in writing, giving his reasons for the appeal, to the Regional Manager, within 14 calendar days following receipt of the decision rendered in Step 1. Such Company officer will render a decision in writing, giving his reasons for the decision within 14 calendar days following receipt of the appeal.
STEP 3 If the non-disciplinary grievance is not settled at Step 2, the Union Vice-President or the Union designate may appeal the decision in writing, giving his reasons for the appeal, to the Company Vice President, within 28 calendar days following receipt of the decision rendered in Step 2. Such Company officer will render a decision in writing, giving his reasons for the decision within 28 calendar days following receipt of the appeal. A grievance with respect to discipline shall commence at Step 2 of the grievance procedure within 28 calendar days of the notice of discipline. A grievance with respect to dismissal shall commence at Step 2 of the grievance procedure within 42 calendar days of the dismissal. Union policy grievances shall commence at Step 3 of the grievance procedure.
STEP 4 If the grievance is not settled at Step 3, it may then be referred by either party to the Canadian Railway Office of Arbitration for final and binding settlement without stoppage of work in accordance with the rules and procedures of that Office. The party requesting arbitration must notify the other party in writing within 28 calendar days following receipt of the decision in Step 3, or the due ...
GRIEVANCE PROCEDURE. For the purpose of this Agreement, a grievance shall be a written statement by a teacher that a disagreement exists over the application of the term or terms of the Agreement between the Association and the Board and Board Policy. All grievances shall contain a concise statement of the disagreement and the contract provision(s) which is/are alleged violated. Every effort shall be made to settle grievances at the lowest possible level of the grievance procedure.
Step 1 - An aggrieved teacher shall promptly attempt to resolve the grievance informally between the teacher and his or her principal or immediate supervisor. If the grievance is not resolved informally, it shall be reduced to writing by the teacher who shall submit it to the principal. If a teacher does not submit his grievance to the principal in writing in accordance with Step 1 within fifteen (15) days after the facts upon which the grievance is based first occur, the grievance will be deemed waived. The principal will reply in writing to the teacher with a copy to the Association within five (5) school days after receipt of the written grievance.
Step 2 - If the grievance is not settled in Step 1 and the teacher wishes to appeal the grievance to Step 2, the teacher may file the grievance in writing to the Superintendent of Schools within ten (10) school days after receipt of the principal's written answer. The written grievance shall give a clear and concise statement of the alleged grievance including the fact upon which the grievance is based, the issues involved, the agreement provisions involved, and the relief sought. The Superintendent or his representative shall thoroughly review the grievance, arrange for necessary discussions, and give a written answer to the teacher no later than ten (10) school days after receipt of the written grievance.
Step 3 - If the grievance is not settled at Step 2, the teacher may within five (5) days after a decision by the Superintendent, refer the grievance to the Board of Trustees through the Superintendent. The Board will then at their next meeting hear the grievance. Neither party shall be permitted to assert in the proceedings any evidence which was not submitted to the other party before the completion of Step 2 meetings. The Board may uphold, modify or overturn the ruling of the Superintendent. Upon conclusion of the hearing, the Board will have six (6) days to provide its written decision to the grievant. The Board will attempt to hear grievance out...
GRIEVANCE PROCEDURE. 10.1 It is the mutual desire of the Parties hereto that complaints of permanent employees shall be adjusted as quickly as possible. Such complaints shall be acted upon in the following manner and sequence. In this Article a grievance shall consist of a dispute concerning interpretation and application of the terms of this Agreement. If any question arises as to whether a particular dispute is or is not a grievance within the meaning of this Agreement the question may be taken up through the following steps of the Grievance Procedure and determined if necessary by Arbitration. In all of the steps where time limits are named as days only, it is agreed that Saturdays, Sundays and paid Specified Holidays except Floater Holidays are excluded. It is understood that a permanent employee has no grievance until they have first given their Supervisor or Designate, as the case may be, an opportunity of adjusting their complaint. In discussing such complaint, the permanent employee or the Corporation may request the presence of a Union representative. Such complaint shall be discussed with the Supervisor or Designate, within seven (7) days after the circumstances giving rise to the complaint having occurred, and failing settlement, it may then be taken up as a grievance within five (5) days following communication of the decision to the employee (and union representative as may be applicable) of the Supervisor or Designate. The aggrieved permanent employee shall submit their grievance in writing to the Local Chairperson. If the Grievance Committee of the Union considers the grievance to be justified, the permanent employee(s) concerned, together with the Grievance Committee, shall first seek to settle the dispute at a meeting with the Director of Fleet or Designate. The written grievance signed by the aggrieved permanent employee(s) must contain the nature of the grievance, the remedy sought and the section or sections of the Agreement which are alleged to have been violated. The Director of Fleet or Designate will deliver their decision in writing within five (5) days following the day on which the grievance is presented to them. The Director of Fleet or Designate will also distribute copies of the original grievance and their answer to the Supervisor concerned and the General Manager concerned. Failing settlement - then Step 3 may be invoked.
GRIEVANCE PROCEDURE. A. Definition
